2004 VOLVO S80 Complaints
View complaints related to 2004 VOLVO S80. The complaints found here are submitted by actual consumers with first hand experience. There are more than 50 complaints submitted for the 2004 VOLVO S80. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2004 VOLVO S80- DELHI, CA
TL* THE CONTACT OWNS A 2004 VOLVO S80. THE CONTACT STATED THAT BOTH HEADLIGHTS WOULD FAIL INTERMITTENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER AND THE DEALER ADVISED THAT THE IGNITERS THAT WERE USED TO TURN ON THE HEADLIGHTS HAD FAILED. THE DEALER ADVISED THAT THE HEADLIGHTS HAD THEIR OWN IGNITER AND THE DEALER ADVISED THAT BECAUSE THE FAILURE WAS COMMON IN HIS YEAR, MAKE AND MODEL, THE REPAIR WOULD POSSIBLY ONLY LAST FOR TWO YEARS. TH VEHICLE WAS NOT REPAIRED. THE VIN WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGE WAS 90,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 VOLVO S80- CLIFTONPARK, NY
VOLVO S-80 2004 NEW YORK . - PASSENGER SIDE REAL WHEEL LOCKED- WHILE MAKING A LEFT TURN FROM A HIGHWAY TO A LOCAL ROAD A LOUD NOISE IN THE BACK AND HAD TO PULL TO THE NEAREST OPEN SPACE. A QUICK CHECK OF THE REAR OF THE VEHICLE SHOWED TIRE MARKS ON THE PASSENGER SIDE AND A BURNING SMELL. SHORT MOVEMENT OF THE CAR SHOWED PASSENGER REAR WHEEL IS LOCKED. .ABS LIGHT CAME ON AFTER TURNING ON THE CAR. CAR HAS 82,225 MILES. VOLVO DEALER CHECKED THE VEHICLE SAFETY A MONTH BACK. *TR
Source: NHTSA WEB SITE -
2004 VOLVO S80- CHARLOTTE, NC
TL* THE CONTACT OWNS A 2004 VOLVO S80. THE CONTACT STATED THAT WHEN DRIVING OVER A ROAD BUMP, THE STEERING WHEEL BEGIN TO PULL TO THE RIGHT ABNORMALLY. WITHIN MINUTES, THE POWER STEERING FAILED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE POWER STEERING WOULD NEED REPLACING. THE MANUFACTURER ADVISED THERE WAS A PREVIOUS OPEN STEERING RECALL ON THE VEHICLE (NHTSA CAMPAIGN ID NUMBER: 04V029000- STEERING: LINKAGES) BUT THE VEHICLE WAS NEVER TAKEN IN FOR REPAIRS. THE CONTACT STATED THAT SHE HAD PURCHASED THE VEHICLE USED AND WAS UNAWARE OF ANY OPEN RECALLS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 99,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 VOLVO S80- RAMSEY, NJ
VOLVO 2004 AWD S80, ANGLE GEAR FAILURE AT 69712 MILES. COST 2555.18 AN EMAIL TO VOLVO RESULTED IN A $200 REBATE. THEY QUESTIONED WHY THE REPAIR WAS NOT DONE AT THE ORIGINAL DEALER BUT AT ANOTHER VOLVO DEALER, REASON WAS THAT WAS WHERE I BROKE DOWN. AFTER TALKING WITH VOLVO HAD A STRONG SUSPICION THAT THE REPAIR MAY HAVE BEEN COVERED BETTER IF I RETURNED TO THE ORIGINAL DEALER. VOLVO NA CONTACTED ME AGAIN AND SAID THAT THERE WAS NOTHING ELSE THEY WOULD DO. INTERNET SEARCHES SEEM TO POINT TO MANY PROBLEMS WITH THIS GEAR. *TR
Source: NHTSA WEB SITE -
2004 VOLVO S80- HIXSON, TN
MY WIFE WAS DRIVING OUR TWO KIDS IN OUR 2004 VOLVO S80 ON I-75 WHEN THE VEHICLE JUST COMPLETELY STOPPED OPERATING. SHE COULD NOT GET THE VEHICLE TO THE SIDE OF THE INTERSTATE AS WHEN SHE PRESSED THE GAS PEDAL, THE ENGINE WOULD NOT EVEN REV UP. MY WIFE AN CHILDREN WERE STUCK IN THE MIDDLE OF THE INTERSTATE IN A CAR THAT WOULDN'T DRIVE. THE DASH STATED "REDUCED ENGINE PERFORMANCE". SHE CALLED ME ON MY CELL IN A PANIC AS CARS ON I-75 WERE FLYING BY HER AND SWERVING OUT OF HER LANE TO AVOID COLLIDING WITH OUR VEHICLE. I ASKED HER IF SHE HAD TRIED TURNING OFF THE VEHICLE AND RESTARTING IT. THE FIRST TIME SHE TRIED, IT DID ABSOLUTELY NOTHING. THE SECOND TIME, IT STARTED UP WITHOUT THE "REDUCED ENGINE PERFORMANCE" ON THE DASH BUT IT STATED "CHECK ENGINE" ON DASH. MY WIFE WAS ABLE TO DRIVE THE VEHICLE OFF AND GET IT HOME. I TOOK THE VEHICLE TO THE VOLVO DEALERSHIP IN OUR CITY AND INFORMED THEM WHAT HAD HAPPENED AND THAT I HAD DONE MY RESEARCH AND THOUGHT THAT IT WAS PROBABLY THE ELECTRONIC THROTTLE MODULE (ETM) AND THAT IT MIGHT BE UNDER A 10 YR/200,000 MILE WARRANTY. THE VOLVO DEALERSHIP INFORMED ME THAT THERE WOULD BE A DIAGNOSTIC FEE TO START. WHEN I GOT THE CAR BACK, THE DEALERSHIP INFORMED ME THAT I HAD CARBON BUILD UP ON THE THROTTLE PAD AND THAT AFTER CLEANING THIS, THE ETM PASSED ALL OF THE TESTS. THE NEXT DAY, THE CHECK ENGINE LIGHT CAME BACK ON AND THE CAR STARTED TO LEAK GAS OUT THE BACK IN HUGE AMOUNTS AFTER I STOPPED TO GET SOME GAS. I TOOK THE CAR BACK TO DEALERSHIP AND THEY LOOKED AT IT AND AFTER FIXING IT, INFORMED ME THAT THEY HAD KINKED AN O-RING WHILE PERFORMING A RECALL ON SOMETHING ON THE GAS TANK AND THIS CAUSED THE CHECK ENGINE LIGHT. UPON DRIVING HOME, THE CHECK ENGINE LIGHT CAME BACK ON AGAIN. UPON TAKING BACK TO DEALERSHIP, THE DEALERSHIP ADMITTED THAT THEY HAD NOT DONE A DIAGNOSTIC FEE THE FIRST TIME SO THAT HAD NO IDEA IF THE ETM WAS FINE OR NOT. BUT THIS TIME THE DIAGNOSTIC SHOWED THE ETM NEEDED REPLACING. BUT NO WARRANTY ON 04. *TR
Source: NHTSA WEB SITE -
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2004 VOLVO S80- TIMONIUM, MD
MY 2004 VOLVO S80 HAS STALLED DOZENS OF TIMES OVER THE PAST 2 1/3 YEARS. SOMETIMES IT STALLS WHILE COASTING TO A STOP. IT WILL GENERALLY RESTART AND YOU CAN LIMP HOME. THIS IS A SEVERE INCONVENIENCE, BUT NOT A MAJOR SAFETY ISSUE. HOWEVER, IT ALSO HAS LOST POWER AND SPUTTERED ALONG AT A VERY LOW SPEED WHILE DRIVING ON THE HIGHWAY. THIS IS A SERIOUS SAFETY ISSUE. MY WIFE AND DAUGHTER REFUSE TO DRIVE THE CAR ON THE HIGHWAY DUE TO THIS PROBLEM. THE CAR HAS BEEN TAKEN TO A VOLVO DEALER 6 TIMES SINCE MAY 2007 FOR THIS PROBLEM. MANY TIMES THE PROBLEMS WAS MIS-DIAGNOSED BY THE DEALER AND AN EXPENSIVE REPAIR WAS PERFORMED WHICH DID NOT SOLVE THE PROBLEM. IN MAY 2007, THE CAR WAS GIVEN A TUNEUP AND SOFTWARE UPGRADE TO THROTTLE CONTROL MODULE. IN JUNE 2007, THE ELECTRONIC CONTROL MODULE (ECM) WAS REPLACED. MY TOTAL COST WAS $1,165 WHILE THE DEALER SUPPLIED THE ECM PART AS A GOODWILL GESTURE. SAME PROBLEM IN MAY 2008. DEALER REPLACED TERMINAL ENDS IN WIRING ON ECM AT A COST OF $215. SAME PROBLEM IN SEPT 2008. DEALER REPLACED THE MASS AIR FLOW SENSOR FOR $525. SAME PROBLEM IN DEC 2008. DEALER REPLACED WIRING FROM ECM TO THROTTLE ACTUATOR AND COVERED THE COST AS A GOODWILL GESTURE. SAME PROBLEM IN JULY 2009. DEALER REPLACED THE ECM AT A COST $500; PART WAS COVERED AS A GOODWILL GESTURE. THIS APPEARS TO BE THE EXACT SAME PROBLEM COVERED BY NHTSA ACTION NUMBER PE05041 FOR 1999 TO 2001 MODEL YEARS. IN THAT CASE, VOLVO EXTENDED THE WARRANTY TO 10 YEARS AND 200,000 MILES FOR THE ECM. THAT APPEARS TO BE AN APPROPRIATE REMEDY FOR 2004 MODEL YEARS AS WELL. *TR
Source: NHTSA WEB SITE -
2004 VOLVO S80- ELK GROVE, CA
WHILE DRIVING DOWN THE ROAD, MY 2004 VOLVO S80 2.5T WILL SUDDENLY LOSE POWER, SURGE FORWARD OR ENTER 'LIMP MODE" WITH A MESSAGE OF "REDUCED ENGINE PERFORMANCE" FOLLOWED BY "ENGINE SERVICE REQUIRED." USING AN OBDII CODE READER I DISCOVERED THAT THESE MESSAGES AND MY ISSUE WERE CAUSED BY A PROBLEM WITHIN THE ELECTRONIC THROTTLE MODULE (ETM). I TOOK IT INTO A LOCAL VOLVO REPAIR SHOP AND THEY CONFIRMED THAT THIS WAS A THROTTLE BODY ISSUE. IF THIS PROBLEM OCCURS WHILE I AM DRIVING WITHIN THE CITY, IT IS FAIRLY EASY TO PULL OVER TO SAFETY, BUT ON THE FREEWAY, LOSING POWER IN THE MIDDLE OF TRAFFIC CAN BE DANGEROUS, AND THIS HAS HAPPENED TO ME, CAUSING A NEAR ACCIDENT. THE ISSUE IS RECURRING AND WHILE IT DOES SEEM TO "CLEAR ITSELF" IT HAS RETURNED MULTIPLE TIMES. THERE WAS A DEFECT INVESTIGATION, OPENED JULY 26TH 2005 UNDER NHTSA ACTION NUMBER PE05041 FOR THE EXACT SAME ISSUE, AND EXACT SAME GROUP OF PROBLEMS. THE REPORT FOUND THAT THE ISSUE WAS LIMITED TO S80S MANUFACTURED BETWEEN 1999 AND 2001. I WOULD SUGGEST THAT THIS ISSUE IS NOT LIMITED TO ONLY THOSE MODEL YEARS BUT HAS AFFECTED OTHER YEARS AS WELL. I BASE MY SUGGESTION ON INFORMATION FOUND BY SEARCHING VARIOUS VOLVO OWNER DISCUSSION BOARDS AND FINDING OTHERS THAT HAVE IN FACT BEEN AFFECTED. PLEASE TAKE A LOOK INTO THIS ISSUE... AS IT HAS THE POTENTIAL TO CAUSE SERIOUS ACCIDENTS AS FOUND IN THE ORIGINAL INVESTIGATION. *TR
Source: NHTSA WEB SITE -
2004 VOLVO S80- ALEXANDRIA, VA
TL*THE CONTACT OWNS A 2004 VOLVO S80. THE THROTTLE ASSEMBLY NEEDED TO BE REPLACED AND THE DEALER STATED THAT THE CONTACT WOULD BE RESPONSIBLE FOR PAYING $350.00. THE HOSE WAS INSTALLED; HOWEVER, THE PROBLEM RECURRED. THE CONTACT ALSO PAID $4,200 FOR REPAIRS THAT DIDN'T REMEDY THE FAILURE. THE DEALER ALSO STATED THE THROTTLE ASSEMBLY IS NOT REALTED TO THE RECALL. THE FAILURE MILEAGE WAS 67,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 VOLVO S80- KINGSTON, NY
TL*THE CONTACT OWNS A 2004 VOLVO S80. WHILE DRIVING 15-20 MPH, THE CONTACT CRASHED INTO THE REAR PASSENGER SIDE DOOR OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY AND THE SEAT BELTS DID NOT ENGAGE. AS A RESULT, THE DRIVER STRUCK HIS HEAD ON THE WINDSHIELD AND SUFFERED HEAD AND NECK INJURIES. A POLICE REPORT WAS FILED. AS OF FEBRUARY 20, 2008, THE DEALER HAD NOT INSPECTED THE VEHICLE. THE CURRENT AND FAILURE MILEAGES WERE 37,000. UPDATED 3/25/08 *CN
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 VOLVO S80- OAK GROVE, IL
TL*THE CONTACT OWNS A 2004 VOLVO S80. WHILE MAKING A SHARP TURN AT AN UNKNOWN SPEED, THE POWER STEERING ACTIVATED AND MADE THE VEHICLE DIFFICULT TO TURN. THE DEALER REPLACED THE POWER STEERING RACK. THERE HAD BEEN NO FURTHER OCCURRENCES SINCE THE REPAIR. THE FAILURE MILEAGE WAS 72,000 AND CURRENT MILEAGE WAS 80,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE