2016 VOLVO V60 Complaints
View complaints related to 2016 VOLVO V60. The complaints found here are submitted by actual consumers with first hand experience. There are more than 30 complaints submitted for the 2016 VOLVO V60. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
-
2016 VOLVO V60- El Cerrito, CA
BCM Trouble Codes: C000101, C000201, and C008248 Incident & Defect Summary: The Brake Control Module (BCM) experienced a premature internal electrical circuit failure at only 55,188 total vehicle miles. This vehicle was purchased directly from an authorized Volvo retail showroom (Volvo Cars Marin) in 2020 at 36,434 miles, meaning this primary active safety infrastructure failed after just 18,754 miles of personal ownership (averaging roughly 3,125 miles per year under meticulous maintenance). The internal hardware breakdown disabled vital active safety networks, triggering persistent dashboard warnings that anti-lock braking (ABS), traction control, and electronic stability management are completely inoperative. Safety Hazard & Risk: A compromised BCM heavily increases stopping distances and removes automated vehicle stabilization, posing an immediate danger during emergency evasive maneuvers or sudden cornering on wet/rainy California road surfaces. Independent specialist evaluation (Ackerman's Volvo) confirmed severe active stability risks. Furthermore, authorized dealer service staff failed to issue a proactive safety warning and actively downplayed a completely offline ABS/traction control system as a minor "collision sensor fault," releasing a vehicle with heavily compromised active safety braking systems back onto public roads. Given that core electronic braking components are designed to last the full operational life of the vehicle, premature internal failure at 55,000 miles indicates a severe manufacturing or circuitry defect that requires federal tracking and evaluation.
Source: NHTSA WEB SITE -
2016 VOLVO V60CC- Puyallup, WA
Hello, I currently drive a 2016 Volvo V60 Cross Country which falls under the year of recalled vehicles related to the piston ring issue outlined in the Buchanan, et al. v. Volvo Car USA, LLC, et al., Case No. 2:22-cv-02227. According to the suit Volvo is supposed to replace my oil piston rings if it falls under warranty which is under 100k miles. For Volvo to confirm if my vehicle was impacted they performed an oil consumption test back in March of 2023 in which my vehicle failed meaning the rings still needed to be replaced. Three years later and Volvo Cars Tacoma has still refused to replace the piston rings after multiple follow up attempts. I have also reached out to other Volvo dealers in the area to try and get the rings replaced, but no one ever returns my phone calls. The oil check symptom test was done on my vehicle at 81k miles meaning it still feel under warranty at the time they told me they needed to be replaced. Since then, I have pleaded with them multiple times to fix the issue for three years with zero success although they are LEGALLY required to fix this issue. I took my car in for a repair in November of 2025 and requested they fix the piston ring issue then when they had my vehicle for others repairs and they still refused.
Source: NHTSA WEB SITE -
2016 VOLVO V60CC- Columbia, SC
Currently on going, second time around with high oil consumption problems. Dealer is saying warranty is holding up repairs, warranty points finger at dealership, and Volvo refuses to address the massive safety problem with oil consumption cars by refusing to fix. I will never buy another Volvo, and strongly recommend anyone considering a Volvo to think about how they’re treating current customers with the known oil consumption problem (horribly).
Source: NHTSA WEB SITE -
2016 VOLVO V60CC- Columbia, SC
After piston rings were replaced 1 year ago, engine continues to burn too much oil. 4 quarts after 1800 miles.
Source: NHTSA WEB SITE -
2016 VOLVO V60- Troy, NY
The contact owns a 2016 Volvo V60. The contact stated that after changing the engine oil, one week later the message "Engine Oil Low" was displayed. The contact later discovered the engine oil was low and the vehicle had experienced excessive oil consumption. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was provided. The failure mileage was 185,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
-
2016 VOLVO V60CC- Maple Valley, WA
Power steering cuts out intermittently. When I took the Volvo in for a recall (seatbelt Sept 5, 2024) I mentioned to Volvo that this was happening. I was told not to worry about it unless it was more consistent. After that it cut out for about a week. I took it in to my mechanic for a diagnostic, but it had started working again. I was told by the mechanic to save my money for a diagnostic and wait until the problem manifested itself again and park the car and call him. It was gifted t me by my son-in-law but I am afraid to drive it. But, unless I drive it the problem won't manifest.
Source: NHTSA WEB SITE -
2016 VOLVO V60- Del Mar, CA
Volvo dealer confirmed Excessive oil burn due to bad piston rings. Volvo USA recalled other cars with the same problem but refused to recall mine. They offered instead partial payment for the fix. Should be full payment to repair.
Source: NHTSA WEB SITE -
2016 VOLVO V60CC- Columbia, SC
On [XXX], I was traveling back from North Carolina to Columbia Sc. While driving, I had my cruise control on ~78 mph and had a 4 foot Christmas tree on the top of my car. Suddenly, my car jolted and the car began to run funny. Almost run like there was sand. An alert also popped up on the dashboard that said something to the extent of “downshift or reduce speed” I was low on fuel and luckily the next exit was right there. I also scheduled an appointment with my local Volvo dealership as my car is under an extended warranty. I took my car to the dealership and at first they said it was total engine failure. But have since revised that after Volvo inspected it. Now they are reporting only the cylinder head and a valve is bent. However after researching this problem, it seems like a lot of 2016 Volvos have the same issue with oil consumption leading to massive engine problems. This worries me that the main issue is not being fixed as Volvo doesn’t want to spend money to fix the engines. However no recall for the 2016 Volvos has been posted despite this known issue that seems to only affect the 2016 Volvo. Has the NHTSA investigated this previously? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Source: NHTSA WEB SITE -
2016 VOLVO V60- Des Moines, IA
Interior (center) rear view mirror glass migrates over time to point downward, so you see the backseat rather than out the back window. Have to manually adjust it to point back up approximately every 500 miles. Suspect it happens as you drive over bumps. Have had two dealerships look at it (Gorges in Omaha, NE and Willis in Clive, IA) and both reported no issue found. Obviously, neither of them had a tech drive the car 500 miles. Issue has persisted since purchasing the car in 2017 with 12,800 miles on it.
Source: NHTSA WEB SITE -
2016 VOLVO V60CC- Elberon, NJ
Since 2021 my car has been burning excessive oil. I have recently discovered that a defect in the pistons of certain Volvo engines, including the one that is in my car, may be the cause for the excessive oil consumption. I am having check and add approximately add 1-2 quarts of oil every 1000 miles on a car that has only 70,000 on the odometer. The defects, according to a recent class action lawsuit may lead to potentially dangerous outcomes. I seek your assistance in getting help with this issue. I have provided all of the details of my concerns in the complaint which is attached.
Source: NHTSA WEB SITE