2021 VOLVO XC40 Complaints

Very frequently (4-5 times a week) the charging cable will not release from the vehicle. Pushing release button resolves to flashing yellow, red, or green lights, but does not release. Sometimes will release from console, but not always. Locking and unlocking the vehicle, repeating all the above several times will eventually release the cable. This may be related to the erratic charging process where the car may or may not charge after being driven or left overnight. Dashboard may show initializing, or show that it is not charging when it is charging, or vice versa. Dealer stated could not duplicate, but software update would fix it. No code, no problem as they say in Sweden. Driving the 15 minutes home from the dealer resulted in the car failing to charge, and the cable refusing to release. This problem has been duplicated using a home Chargepoint charging system cable, and the supplied Volvo charging cable on two different 50amp outlets in the garage. The inability to remove the charging cable quickly in an emergency may lead to serious or even fatal consequences. A quick Google search shows that this is a known problem. There are other erratic system problems in the vehicle which by themselves may not be serious or fatal, but lead to increased driver distraction which could be serious or fatal.

Backup camera fails intermittently at least a dozen times, error message "camera unavailable". Camera icon disappears from dash. Took to dealer. No code, no problem. Backed up and worked, did not understand intermittently?! Asked tech to report to Volvo, got push back. I advised I was reporting as safety failure to SaferCar and they report to Volvo. Suspect was not reported to Volvo. When camera fails other rear safety systems are inoperable.

The contact called on behalf of the mother who owns a 2021 Volvo CX40. The contact stated that the mother was driving approximately 25 MPH, when the brake inadvertently stopped the vehicle and the seatbelt tighten the driver into the seat. There was anti-lock brake light illuminated and a message about accident avoidance city safety. The vehicle was diagnosed at a local dealer with an unknown recall failure. The vehicle was repaired and software updated; however, the failure reoccurred while driving approximately 55 MPH. The vehicle was taken to the dealer again for a computer module update; however, failure reoccurred. The contact also experienced the same failure with the vehicle while driving. The manufacturer was notified of the failure. The approximate failure mileage was 5,250

The contact owns a 2021 Volvo XC40. The contact received notification of NHTSA Campaign Number: 22V288000 (Vehicle Speed Control) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

Complete power failure of the vehicle. Inability to start or move the car. Car cannot be locked, wheels are locked, no power to the vehicle

Complete loss of all power. Vehicle has been in three times for this condition. Each time, the problem has recurred. This is the third complete power failure in three months.

The vehicle's rear view mirror has come loose twice upon adjustment. Twisting the base of the mirror is how it is removed or installed (friction is the *only* thing holding it in place which is a problem when adjusting the mirror side-to-side). Adjusting the mirror in the normal manner sometimes removes it from its base, so it is left dangling in its housing. I believe this to be a safety hazard since adjusting the rear view mirror is a common thing to do as a driver during operation. When the mirror comes loose, it is unusable and obstructs forward visibility. I believe all Volvo vehicles with the same rear view mirror design will have the same issue, and it should be easy to replicate the problem.

The seat belt warning chimes audio alert does not alert when passenger does not wear seatbelt and easy to go unnoticed. (Unlike Toyota or other cars) The lane keep assist when not able to detect the lanes shows little alert in clusters & vibrate steering wheel which is easy to go unnoticed and feel dangerous to trust the system. Even the lane assist does not have audio alerts to inform driver. I feel the Lane Keep, Lane assist & seat belt reminder audio alert is not available or up-to driver’s attention. When compared to friends Toyota Rav4 car even the blind spot lights won’t light by when in buffer lane and cars passing from behind. Other issue I found dangerous is the gear shifter is like a toggle and when in emergency it is hard to switch to reverse as i have to switch double times between Neutral. The Drive mode buttons feels useless as it when pressed, it occupies the whole screen in center and distracts driving. Sometime Apple Carplay does not connect when maps and music are played together.

Complete power failure of all electric Volvo XC 40 Recharge Vehicle has had recall update of software and additional software update. This is the second complete power failure Previously reported October 12 Recurrent power failure after "fix" on October 23. Volvo is unable to fix a complete power failure requiring tow truck to dealership.

On Oct 8, we noticed a crack on the front lower right passenger-side of the windshield. We purchased this car less than 2 months ago. The crack was perplexing to us because we've never had a cracked windshield on any of our cars we've owned in the last 20 years, driving in the same roads and neighborhoods. We live in southern California where we don't experience extreme weather conditions. We google searched Volvo XC40 cracked windshield and found similar experiences. The most disconcerting part of this situation is that we had chosen a different XC40 on the dealer lot to purchase. We almost finished the paperwork when the salesperson let us know that the windshield cracked while they were washing it! We weren’t too concerned because it seemed like a rare occurrence. The salesperson asked if we would like to have it fixed or if we would like to purchase a different car, same model. We're buying a new car so we don't want a car that's been fixed. We opted for a different car, but it didn't have the same options as the first car. Yet, we were still happy to buy a new Volvo because Volvo has great reputation for safety. Less than 2 months later, a crack appears on the windshield out of the blue. The car has only been driven in our home neighborhood. We haven't taken it on a roadtrip or off-roading. Then we remembered the first car we tried to buy. Now, this sounds very suspicious. What are the odds that the first car we tried to buy, the windshield broke while washing and the car we bought, the windshield cracks in less than two months in normal driving conditions? This seems like a defect, but Volvo will not cover the cost of fixing the windshield. This is most certainly a safety issue. What if the windshield cracks further while we’re driving and injures us or anyone else in the vicinity? It could've cracked more severely. We’re very disappointed with Volvo and don’t believe in their safety claims anymore.