2010 VOLVO XC60 Complaints

BATTERY DRAIN FROM SATELLITE IN VEHICLE. ALSO, WHEN ENGINE IS OFF, THE RADIO COMES ON UNLESS MANUALLY TURNED OFF. HOWEVER, EVEN WITH EVERYTHING OFF, BATTERY STILL DRAINS. I HAVE BEEN LEFT IN NOW TWO AREAS WITHOUT A RUNNING CAR. I REPLACED THE BATTERY IN APPROXIMATELY AUGUST, 2016 AFTER HAVING IT TOWED TO A VOLVO DEALER IN SOUTHERN CALIFORNIA AND ALSO REPLACED THE BATTERY A VOLVO REPAIR SHOP IN AUGUST, 2018 IN SOUTHERN OREGON. I AM WORRIED THAT WITH THE CONTINUOUS DRAINING OF THE BATTERY CAUSED BY SOMETHING ENTITLED RDAR THAT I WILL LOSE ALL POWER TO MY VEHICLE WHILE TRAVELING ON THE FREEWAY AND IN AREAS AWAY FROM ANY ASSISTANCE FOR REPAIR (I.E., 2 LANE ROADS TO THE OREGON COAST, FREEWAY TRAVEL ON I-5, ETC.). AFTER SOME RESEARCH, I FIND THAT THERE IS A PENDING LAWSUIT FOR THIS ISSUE, FILED IN NEW JERSEY.

"SUNROOF DRAINS TUBES ARE TOO SHORT AND ATTACH TO A SOUND TRAP IN THE A PILLAR OF VEHICLE. SOUND TRAP ALLOWS THE RAIN WATER TO DRAIN TO OUTSIDE OF VEHICLE. WITH THE DESIGN ON THE SHORT TUBES, THEY OFTEN DETACH FROM THE SOUND TRAP CAUSING EXCESSIVE WATER TO ENTER THE INTERIOR OF VEHICLE THEREBY FLOODING THE FLOOR BOARDS... DURING HEAVY RAIN AND PARKED IN LOT, 3 INCHES OF WATER COLLECTED AT BRAKE PEDAL AREA AND RAIN DRIPPING FROM SUNROOF CONTROL AREA.... MOLD SPORES MAY DEVELOP UNDER CARPET PRESENTING HEATH CONCERNS...FAULTY DRAINAGE TUBES ARE A DOCUMENTED PROBLEM BY CUSTOMERS..." I FOUND THIS COMPLAINT ONLINE AND HAVE BEEN EXPERIENCING THE SAME PROBLEM FOR NEARLY ONE YEAR. I INITIALLY THOUGHT MY WINDSHIELD WAS DAMAGED AND TOOK THE VEHICLE TO THE LOCAL VOLVO DEALERSHIP AND WAS TOLD THE EXTENDED WARRANTY WOULD NOT COVER THE REPAIR. AFTER RESEARCHING THE ISSUE ONLINE, I DISCOVERED NUMEROUS COMPLAINTS ABOUT THE DESIGN OF THE SUNROOF DRAINS. I LIVE IN WEST PALM BEACH, FL AND HAVE HAD NEGATIVE EXPERIENCES WITH THE LOCAL VOLVO SERVICE DEPARTMENTS HERE, SO I FEEL THERE IS NO RECOURSE FOR MY TROUBLES. IN TALKING WITH OTHERS REGARDING BAD SERVICE EXPERIENCES, I DISCOVERED OTHERS WHO HAVE HAD SIMILAR EXPERIENCES. ADDITIONALLY, AFTER READING COMPLAINTS ONLINE AND THE LITIGATION AGAINST VOLVO IN THE STATE OF NEW JERSEY, IT IS APPEARS VOLVO HAS NO PLAN TO ACCEPT RESPONSIBILITY FOR THIS PROBLEM.

COWL TRAIN CLOGGED AND SUNROOF DRAIN TUBES CLOGGED CAUSING ELECTRICAL PROBLEMS. I HAVE TO CONSTANTLY REPLACE THE REAR BRAKE LIGHT BULBS EVER FEW WEEKS. WATER GATHERED IN THE FRONT PASSENGER FLOOR AS WELL AS THE REAR PASSENGER FLOOR. WATER IN SIDE BOARDS AS WELL. THE AIRBAG INDICATOR LIGHT IS ON STATING URGENT SERVICE NEEDED. THE POWER BUTTON FOR THE SUNROOF CURTAIN WORKS INTERMITTENTLY. AS WELL AS THE FAN MOTOR RUNS AFTER TURNING OFF THE IGNITION. ALL SIGNS OF AN ELECTRICAL PROBLEM CAUSED BY THE CLOGGED TUBES AND COWL TRAIN. I WANT TO BE PART OF THE EXISTING CLASS ACTION SUIT. NO SETTLEMENT HAS OCCURRED YET. IT WAS BROUGHT UP IN 2010 AND HAS JUST BEEN REINSTATED AGAIN. SIMILAR VOLVO'S WITH THE SAME YEAR HAVING THESE SAME PROBLEMS AND ISSUES. HOPE THE GOVERNMENT INVESTIGATES THIS ISSUE. VERY CONCERNED THAT THE AIRBAGS WILL DEPLOY OR WORSE YET NOT WORK AT ALL. THIS IS DEFINITELY A SAFETY ISSUE.

ALREADY HAD TO REPLACE PASSENGER SIDE REAR SPRING AND NOW HAVE TO REPLACE BOTH FRONT SPRINGS. THEY HAVE ALL BROKEN WILL DRIVING ON CITY STREETS. REPLACED THE REAR 11/2015. WILL BE REPLACING BOTH FRONT SPRINGS 6/2017.

WHEN LEAVING WORK, I GOT INTO MY VEHICLE AND FOUND A PIECE OF PLASTIC WITH BEIGE GREASE ALL OVER IT. I LOOKED FURTHER AND SAW A METAL PIN ON THE FLOOR AND ANOTHER SMALL PIECE OF PLASTIC. I DIDNT KNOW WHERE IT CAME FROM UNTIL READY TO DRIVE OFF I PUT THE VEHICLE IN GEAR AND FOUND THE BUTTON ON THE SHIFTING KNOB WAS GONE. THIS WAS THE MISSING PIECE!!

VOLVO XC60 FLOODED WHEN PARKED & POOL OF WATER GATHERED IN DRIVER SIDE FLOOR BOARD WATER DAMAGE IN ELECTRICAL HAS COMPROMISED SAFETY SYSTEM PER DEALER (AIR BAG WARNING WENT OFF). DEALER INDICATED AIRBAGS MAY NOT DEPLOY IN EVENT OF CRASH (YIKES, NHTSA PLEASE CAN YOU PUT TO TOP OF PRIORITY LIST TONSEE WHAT OTHER VOLVOS MAY BE AFFECTED?) DUE TO COMPUTER BOARD DAMAGE DUE TO WATER LEAK. DEALER INDICATED WINDSHIELD NEEDS TO BE RESEALED (DEALER FOUND WINDSHIELD LEAKING& ADVISED WHEN PRESSED WINDSHIELD WAS LOOSE). SUNROOF LEAKING & DEALER ADVISED DUE TO DRAIN PIPES CLOG THAT NEEDS TO BE CLEANED/MODIFIED. HAD CALLED VOLVO CAR USA (SPOKE W/ BETTTY) B4 GOING TO DEALER, BUT WAS REFERRED TO DEALER, SAID ULTIMATE DECISION WAS UP TO MIDWEST MANAGER ("MM"). MM ADVISED OUR COST WAS ABOUT OVER $800, & VOLVO WOULD PAY AROUND $1,000. MM GAVE US ONLY 24 HOURS TO ACCEPT OR REJECT THEIR OFFER THEY CALLED A "GOODWILL OFFFER". I CALLED VOLVO CAR USA, LEFT MESSAGE W/ ANN FOR BETTY BUT WAS ADVISED AGAIN ULTIMATE DECISION UP TO MM. WE COUNTERED TO BE REASONABLE W/ $300 OFFER FOR US TO PAY WHICH MM FLATLY REJECTED. PLEASE SEE LINK & SPECIFICALLY SEE HIGHLY CONCERNING COMMENT BY THE CHAMP DATED 1/16/14-HTTP://VOLVOFORUMS.COM/FORUM/VOLVO-XC60-51/LEAKING-FRONT-WINDSHIELD-2010-XC60-67995/. WHY HASN'T A RECALL HAPPENED? DEALER TOLD US CLASS ACTION WASN'T SETTLED YET...WE HOPE THE GOV. WILL INVESTIGATE BROADLY. HOW MANY OTHERS HAVE/HAD THESE ISSUES & MORE IMPORTANTLY HOW MANY LIVES ARE AT STAKE DUE TO ELECTRICAL DAMAGE TO SYSTEM(S) INVOLVED W/ AIRBAG DEPLOYMENT, ETC. HOW LONG HAS BIG CORPORATION KNOWN ABOUT ISSUES & WHAT DO THEIR INTERNAL DOCUMENTS SAY? THE GOV. HAS AUTHORITY & SHOULD LOOK INTO IT W/ A PROMPT DOCUMENT REQUEST TO VOLVO W/ A PUBLIC ANNOUNCEMENT. WINDSHIELD WIPER & SIDE MIRROR BROKE TOO.

TL* THE CONTACT OWNS A 2010 VOLVO XC60. THE CONTACT STATED THAT WATER ENTERED THE VEHICLE AND IT STALLED MULTIPLE TIMES. THE DEALER INSPECTED THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO SOLUTION. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 99,000.

THE STEERING STICKS/LOCKS AND POPS WHEN TURNING TO THE RIGHT MAKING IF VERY HARD TO IMPOSSIBLE TO STEER, BUT WORKS FINE WHEN TURNING TO THE LEFT. THE PROBLEM IS WORSE WHEN THE CAR FIRST STARTS AND IMPROVES AS IT IS DRIVEN. THE STEERING GEAR HAS BEEN REPLACED TWICE NOW (AT 34K AND 92K MILES). THE VOLVO DEALER REPORTED NO PROBLEMS WITH THE STEERING PUMP AND COULD NOT EXPLAIN THE REASONS FOR THE REPEATED FAILURE, SIMPLY REPORTING THE STEERING GEAR NEEDED TO BE REPLACED AGAIN. THE PROBLEM DID GO AWAY AFTER REPLACING IT AGAIN. THE ISSUE WAS ALSO REPORTED TO VOLVO OF AMERICA, AS THIS COULD BE A SERIOUS AND LIFE THREATENING FAILURE, BY IMPEDING ADEQUATE STEERING.

TL* THE CONTACT OWNS A 2010 VOLVO XC60. THE CONTACT STATED THAT THE REAR WINDSHIELD WIPER ONLY EXHIBITED TWO SPEEDS SETTINGS AND WOULD NOT COMPLETELY CLEAR THE WINDOW WHEN DRIVING. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER IS NOT AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 102,000. SJ

THE HEADLIGHT ASSEMBLY IS HELD IN PLACE ONLY BY 3 PLASTIC TABS. WITH TIME THOSE TABS BECOME BRITTLE AND BREAK, AND THE HEADLIGHTS COME OFF COMPLETELY LOOSE FROM THE CAR, HELD ONLY BY THE WIRING.