2010 VOLVO XC60 Complaints

WHILE I WAS DRIVING THE CAR AROUND A CORNER AFTER STOPPING, I HAD A FRONTAL COLLISION WITH ANOTHER CAR. MY CRASH AVOIDANCE SYSTEM DID NOT ACTIVATE. I WOULD LIKE THE BLACK BOX OF MY VEHICLE TO BE CHECKED. VOLVO NORTH AMERICA WAS NOT HELPFUL WHEN I CALLED THEM.

WHILE MAKING A LEFT TURN ONTO A MAIN STREET IN MORNING TRAFFIC, MY PASSENGER SIDE DOOR SWUNG COMPLETELY OPEN. SPEED WAS APPROX. 10MPH OR LESS. I IMMEDIATELY PULLED OVER JUST FEET FROM ENTERING ONTO A BUSY FREEWAY. THE LATCH ON THE PASSENGER DOOR WOULD NOT ENGAGE. DOOR WOULD NOT LATCH AFTER RESTARTING CAR,,LOCKING AND UNLOCKING VEHICLE WITH KEY OR ANY OTHER METHOD. FINALLY I TIED THE DOOR CLOSED WITH SEVERAL BUNGGIE CORDS AND DROVE TO WORK. THE DOOR LATCHED WHEN I REACHED THE JOB 45 MINUTES LATER. I PUSHED THE DOOR LOCK BUTTON ON DRIVER SIDE AS NORMAL. TEMPERATURE IN ILLINOIS THAT DAY WAS BELOW FREEZING. THIS IS THE FIRST AND ONLY OCCURRENCE.

SUNROOF DRAINS TUBES ARE TOO SHORT AND ATTACH TO A SOUND TRAP IN THE A PILLAR OF VEHICLE. SOUND TRAP ALLOWS THE RAIN WATER TO DRAIN TO OUTSIDE OF VEHICLE. WITH THE DESIGN ON THE SHORT TUBES, THEY OFTEN DETACH FROM THE SOUND TRAP CAUSING EXCESSIVE WATER TO ENTER THE INTERIOR OF VEHICLE THEREBY FLOODING THE FLOOR BOARDS AND ELECTRICAL SYSTEMS THAT CONTROL THE SUNROOF AND AIRBAGS. AIRBAGS ARE THEN DEACTIVATED AND REQUIRE IMMEDIATE SERVICING. DURING HEAVY RAIN AND PARKED IN LOT, 3 INCHES OF WATER COLLECTED AT BRAKE PEDAL AREA AND RAIN DRIPPING FROM SUNROOF CONTROL AREA. RAIN WATER SHORTED OUT MY SUNROOF MOTOR RENDERING IT UNUSABLE. I WAS ALSO ADVISED BY MECHANIC WHILE PERFORMING AN OIL CHANGE THAT THE AIRBAGS ARE DEACTIVATED AND VEHICLE INFORMATION SYSTEM DISPLAYS AN URGENT SRS CODE. MOLD SPORES MAY DEVELOP UNDER CARPET PRESENTING HEATH CONCERNS FOR MYSELF AND CHILD. ALL SYSTEMS FUNCTIONED PROPERLY PRIOR TO WATER LEAKING INTO VEHICLE. FIVE MONTHS PRIOR VOLVO SERVICE DEPT. RECOMMENDED A WINDSHIELD REPAIR DUE TO WATER ENTERING THE VEHICLE WHILE PARKED AND DRIVING WHICH I CONSENTED. AFTER NINE DAYS IN VOLVO SHOP, I TOWED MY VEHICLE TO A WINDSHIELD REPAIR FACILITY. NEW WINDSHIELD WAS INSTALLED 12/2015 AT MY COST. RAIN WATER LEAK APPEARED AGAIN IN 5/2016 AFTER MULTIPLE DAY RAIN. LEAKS IN EXACTLY SAME LOCATIONS. ADVISED VOLVO IMMEDIATELY, HOWEVER SERVICE DEPARTMENT UNWILLING TO REPAIR AT VOLVO EXPENSE AND DENIED ME FUTURE SERVICES. FAULTY DRAINAGE TUBES ARE A DOCUMENTED PROBLEM BY CUSTOMERS AND MANAGER O. E. BURKE OF FREEDOM VOLVO VIRGINIA BEACH, VA. HE DISCUSSES FULL DETAILS IN UTUBE VIDEO DATED 23 AUG, 2013. FREEDOM VOLVO OFFERS A PREVENTIVE MAINTENANCE PLAN TO ADDRESS THE PROBLEM. NO RECALL OR CAMPAIGN HAS ADDRESSED THIS COMMON ISSUE. I'M AFRAID TO DRIVE THE VEHICLE WHILE AIRBAGS DEACTIVATED, PLEASE REQUIRE VOLVO TO FIT THESE VEHICLES WITH PROPER TUBES

DRIVERS DOOR WOULD NOT LATCH. LUCKILY THIS HAPPENED WHILE THE CAR WAS STATIONARY AND NOT WHILE IT WAS IN MOTION. THE DOOR HAD TO BE TIED SHUT TO DRIVE IT TO THE LOCAL DEALER FOR REPAIR. DEALER FOUND THE LATCH WAS WORN AND NEEDED REPLACED. THE CAR IS IN EXCELLENT CONDITION AND HAS 80,000 HIGHWAY MILES ON IT.

TIRE PRESSURE MONITOR SUSCEPTIBLE TO CORROSION FROM ROAD SALT AND CAN BLOW OUT VALVE STEM RAPIDLY DEFLATING THE TIRE. WE HAD JUST RETURNED FROM A TRIP WITH THE VEHICLE AND PARKED IT AT HOME WHEN A SHORT TIME LATER THE VALVE STEM HAD BLOWN OUT DEFLATING THE TIRE.

TIRE PRESSURE SENSOR GAUGES ARE CORRODED AND HAVE FAILED ON THREE WHEELS IN THE LAST THREE YEARS.

TL* THE CONTACT OWNS A 2010 VOLVO XC60. WHILE DRIVING APPROXIMATELY 30 MPH, THE SPEEDOMETER DISPLAYED 80 MPH AND THE SHIFT LEVER WOULD SHIFT GEARS FROM DRIVE INTO NEUTRAL AND THEN INTO PARK INDEPENDENTLY. THE CONTACT MENTIONED THAT THE ELECTRICAL SYSTEM WAS NOT WORKING PROPERLY. THE FAILURE RECURRED SEVERAL TIMES. THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 78,000.

DRIVING AT SLOW SPEED WITH NO CARS IN FRONT OR BEHIND ME. SUDDENLY THE CAR ENGAGED THE CITY SAFETY AND IT CAME TO AN ABRUPT HALT. *TR

WHILE DRIVING THE LOW TIRE PRESS WARNING CAME ON AFTER PULLING INTO SERVICE STATION, APPROX 2 BLOCKS PRESSURE IN TIRE WAS 25# WHEN ATTEMPTING TO ADD AIR THE VALVE STEM END FELL OFF EXPOSING THE SHRADER VALVE. AFTER TAKING TO DEALER THEY REPLACED TIRE PRESS MONITOR MODULE UNDER WARRANTY. AAPPROX 6 MONTHS EARLIER I HAD A LOW AIR PRESS WARNING ON A DIFFERENT WHEEL AND AFTER DRIVING ABOUT 1/4 MILE HOME INSPECTION SHOWED VALVE STEM WAS GONE, DEALER REPLACED PRESS SENDER UNIT AND TIRE AT MY EXPENSE. XC70 HAS TJ24767 DATED DEC 2011 THAT ADDRESSES TPMS NUT CORROSION. WHEN DEALER WAS QUESTION IF THIS APPLIED TO XC60 WAS TOLD THEY SELDOM SEE THIS PROBLEM BUT WOULD NOT REPLACE MONITORS. *TR

THE PROBLEM OF THE ENGINE WAS FIRST REPORTED TO CULVER CITY VOLVO ON 12/12/2011. ON 10/30/2012 THE VEHICLE WAS SENT BACK THE 2ND TIME FOR THE SAME PROBLEM. AGAIN, ON 12/05/2012, THE VEHICLE WAS SENT BACK THE 3RD TIME FOR THE SAME PROBLEM. I WENT BACK TO CULVER CITY VOLVO TO PICK UP THE VEHICLE ON 12/24/2012. AS SOON AS I STARTED THE ENGINE AT THE DEALER'S PARKING LOT, TWO MESSAGES CAME ON DASHBOARD. ONE WAS "ENGINE SYSTEM SERVICE REQUIRED" AND THE OTHER ONE WAS "TRANSMISSION SYSTEM SERVICE REQUIRED". THE SERVICE DEPARTMENT TOOK THE VECHILE BACK. ONE 12/27/2012, I WENT BACK TO PICK UP THE VEHICLE. THE SAME MESSAGE CAME ON DASHBOARD. TODAY IS 01/05/2013 AND I HAVE NOT RECEIVED ANY PHONE CALL FROM CULVER CITY VOLVO. CULVER CITY VOLVO IS STILL TRYING TO FIX THE PROBLEM. *TR