2010 VOLVO XC60 Complaints
View complaints related to 2010 VOLVO XC60. The complaints found here are submitted by actual consumers with first hand experience. There are more than 60 complaints submitted for the 2010 VOLVO XC60. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2010 VOLVO XC60- BERKELEY, CA
"OIL LOW" MESSAGE APPEARED ON LCD DISPLAY INSIDE SPEEDOMETER DIAL. TURNED OFF CAR, WAITED FOR OIL TO DRAIN (10 MINUTES), AND CHECKED DIPSTICK. BONE DRY. HAD TO ADD 3 QUARTS OF OIL (ADDED WHAT WAS ON STICKER IN WINDSHIELD) TO REACH THE ACCEPTABLE MIDPOINT ON THE DIPSTICK. CAR SHOULD NOT BE USING HALF OF THE OIL IN THE ENGINE BETWEEN SERVICES. PROBLEM HAS NOT POPPED UP BEFORE THIS. AS A CAR MAY BE 1 QUART LOW AT TIME OF SERVICING, BEING HALF EMPTY IS UNACCEPTABLE. CAR HAS HAD REGULAR MAINTENANCE SINCE BUILT-TO-ORDER NEW IN 2010. VOLVO XC60 T6 AWD. *JS
Source: NHTSA WEB SITE -
2010 VOLVO XC60- BERKELEY, CA
PULLING INTO DRIVEWAY, PRESSED ON BRAKE PEDAL. FOOT WAS ON EDGE OF BRAKE PEDAL, AND RUBBER COVER POPPED OFF. AFTER INSPECTING, IT APPEARS THAT THE "LIPS" ON THE BACK END OF THE RUBBER PEDAL COVER THAT HOLD IT TO THE METAL PEDAL ARE NOT LONG ENOUGH TO GRASP THE PEDAL SECURELY. IT SHOULD WRAP AROUND THE PEDAL LIKE A RUBBER BAND, BUT THERE IS SO LITTLE EXTRA RUBBER ON THE BACK THAT IT APPEARED THAT THE RUBBER COVER COULD LITERALLY POP OFF, AND THAT'S JUST WHAT IT DID. GO INSPECT YOURS. THIS WAS ON A 2010 XC60 T6 AWD WITH STANDARD RUBBER PEDALS. UNDERNEATH THIS RUBBER COVER (THE TRACTION ON THE PEDAL), IS A PIECE OF UNTEXTURED METAL WHICH HAS ZERO TRACTION. DRIVING, THIS COULD CAUSE A SERIOUS ACCIDENT. SLIGHTLY WET AND THERE IS NO WAY TO STOP IF YOUR FOOT SLIPS DUE TO NO RUBBER ON THE PEDAL ANY MORE. *JS
Source: NHTSA WEB SITE -
2010 VOLVO XC60- ANCHORAGE, AK
AFTER STARTING UP FROM A STOP, CITY SAFETY ACTIVATED WITH AN EMERGENCY BRAKE ACTIVATION, WE WERE ALMOST REAR ENDED BY THE CAR BEHIND US. THERE WAS NO REASON FOR THE ACTIVATION OF THE BRAKES, VEHICLE IN FRONT WAS ACCELERATING AWAY FROM US, PLENTY OF SPACE BETWEEN US, AND SPACE WAS INCREASING. THIS OCCURRED ON 3 MORE OCCASIONS BEFORE I COULD GET TO THE DEALER. MY WIFE HAS NOT DRIVEN THE CAR SINCE, AS SHE NO LONGER FEELS SAFE, WORRIED ABOUT SELF, AND THE BABY DUE TO HARD STOP OR IF REAR ENDED. *TR
Source: NHTSA WEB SITE -
2010 VOLVO XC60- SYOSSET, NY
2010 VOLVO XC-60. CONSUMER STATES WHILE DRIVING THE FUEL TANK BEGAN TO BRISKLY LEAK GASOLINE *TGW THE DEALER INFORMED THE CONSUME THE FUEL LINE WHICH CONNECTED TO THE FUEL PUMP WAS DEFECTIVE. THE REPAIRS WERE COMPLETED UNDER WARRANTY. *JB
Source: CONSUMER LETTER -
2010 VOLVO XC60- NAPERVILLE, IL
ALTHOUGH THE CAR WAS A NEW CAR, WITHIN THREE WEEKS OF PURCHASE, THE AIR-CONDITIONER DID NOT WORK. WHEN WE BROUGHT IT INTO THE DEALERSHIP, THE SERVICE MANAGER SAID THAT A PEBBLE HIT THE CONDENSER, AND I WAS TOLD THAT I WOULD BE CHARGED $950.00 FOR THE REPAIR. I GOT A MANAGER AND THE OWNER OF THE DEALERSHIP INVOLVED, AND THEY FINALLY AGREED NOT TO CHARGE ME. INASMUCH AS I AM ON THE TOLL ROAD EVERY DAY, AND I AM NOT DRIVING ON A GRAVEL ROAD, I THINK THIS HAS TO BE A DESIGN FLAW BECAUSE THERE APPARENTLY IS NOT PROTECTION FOR THE CONDENSER. WHAT WOULD HAPPEN IF THIS CAR WAS TO BE DRIVEN ON A GRAVEL ROAD? IN FORTY YEARS OF DRIVING, I HAVE NEVER HEARD OF ANYTHING LIKE THIS HAPPENING. I ALSO BELIEVE THAT VOLVO SHOULD RECALL THESE CARS AND DEVELOP SOME SORT OF PROTECTION FOR THE CONDENSER, AS THIS IS A TREMENDOUS LIABILITY.
Source: PORTABLE SAFETY COMPLAINT FORM -
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2010 VOLVO XC60- NAPERVILLE, IL
TL*THE CONTACT OWNS A 2010 VOLVO XC60. UPON STARTING THE VEHICLE HE ATTEMPTED TO OPERATE THE AIR CONDITIONING UNIT BUT ONLY WARM AIR WOULD BLOW FROM THE VENTS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE HE WAS TOLD THAT THE REFRIGERANT WAS LEAKING FROM THE AIR CONDITIONING UNIT. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 3,142 AND THE CURRENT MILEAGE WAS 5,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2010 VOLVO XC60- WEST BABYLON, NY
TL* THE CONTACT OWNS A 2010 VOLVO XC60. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 55 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE ENGINE RESTARTED AFTER SEVERAL ATTEMPTS AND THEN RESUMED NORMALLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE TECHNICIAN ADVISED THAT THE FAILURE WAS RELATED TO THE FUEL SYSTEM. THE CONTACT WAS UNCERTAIN OF THE DEFECTIVE PART THAT WAS REPLACED DURING THE SERVICE REPAIR. THE IDENTICAL FAILURE OCCURRED ON TWO SEPARATE OCCASIONS. THE VEHICLE WAS BEING DIAGNOSED AND REPAIRED BY AN AUTHORIZED DEALER AT THE TIME OF THE COMPLAINT FILING. THE FAILURE MILEAGE WAS APPROXIMATELY 15,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2010 VOLVO XC60- BELLEVUE, WA
TL* THE CONTACT OWNS A 2010 VOLVO XC60. WHILE DRIVING AT APPROXIMATELY 35 MPH WITH THE ADAPTIVE CRUISE CONTROL ACTIVATED, THE VEHICLE ABNORMALLY ACCELERATED UNTIL THE BRAKES WERE APPLIED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE FAILURE COULD NOT BE DUPLICATED. IN ADDITION, THE CONTACT STATED THAT A "RADAR BLOCKED" SERVICE LIGHT HAS INTERMITTENTLY ILLUMINATED ON THE DASHBOARD SINCE THE DATE OF PURCHASING THE VEHICLE. THE FAILURE AND CURRENT MILEAGES WERE 1,000. UPDATED 11/03/10 *BF THE CONSUMER STATED ALL INFORMATION WAS ACCURATE. UPDATED 11/04/10*JB
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2010 VOLVO XC60- BEREA, OH
I OWN A 2010 VOLVO XC-60, PURCHASED IN SEPT. 2009. TODAY, FOR THE THIRD TIME IN 6 MONTHS THIS VEHICLE RAN OUT OF GAS DUE TO A FAULTY FUEL GAUGE. ALL THREE TIMES THE GAS GAUGE INDICATED SLIGHTLY LESS THAN 1/2 AND THE ODOMETER MESSAGE SAID "140 MILES TO AN EMPTY TANK. SINCE BOTH MY WIFE AND I DRIVE THIS VEHICLE IT IS DIFFICULT TO REMEMBER HOW MUCH THE VEHICLE HAS BEEN DRIVEN SINCE THE LAST FILL-UP. I AM VERY CONCERNED THAT THIS MIGHT HAPPEN AGAIN AT HIGH SPEED ON A HIGHWAY, AT A BUSY INTERSECTION, OR AT NIGHT IN AN ISOLATED OR UNSAFE LOCATION. THE VOLVO DEALERSHIP AGAIN HAS THE CAR IN FOR REPAIRS, TWICE THEY CLAIMED TO HAVE FIXED THE PROBLEM. I HAVE NO CONFIDENCE THAT VOLVO KNOWS WHAT THE PROBLEM IS OR HOW TO FIX IT. *TR
Source: NHTSA WEB SITE -
2010 VOLVO XC60- ALPHARETTA, GA
2010 VOLVO XC60 SURGED ON THREE OCCASIONS WHILE STOPPED AT A RED LIGHT. *KB THE CONSUMER STATED THE FIRST TIME THE INCIDENT HAPPENED, THE VEHICLE BEGAN TO MOVE FORWARD AND THE TACHOMETER READING WAS 2500 RPM. THE LIGHT HAPPENED TO TURN GREEN BEFORE THE VEHICLE WENT ANY FURTHER. THE SECOND TIME, THE SAME THING HAPPENED. THE THIRD TIME, WHILE AT A RED LIGHT, THE VEHICLE SURGED AND THE TACHOMETER READING WAS 4500 RPM. THE CONSUMER PLACED THE GEAR IN NEUTRAL AND THE TACHOMETER INCREASED TO 5500 RPM. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THEY WERE UNABLE TO FIND A PROBLEM. SINCE THE VEHICLE WAS A LEASE, THE DEALER GAVE THE CONSUMER ANOTHER VEHICLE, SAME MAKE AND MODEL. HOWEVER, THE REPLACEMENT VEHICLE ALSO SURGED WHILE STOPPED AT A RED LIGHT AND SHOT FORWARD INTO THE REAR OF ANOTHER VEHICLE. *JB
Source: CONSUMER LETTER