VOLVO Complaints

Surpintine belt shredded due to faulty belt tensioner. Shreds of belt wedged between crankshaft timing sprocket on engine causing engine to jump timing while driving down highway and vehicle lost all power and very hard to steer due to all valves in motor bent because of poor design. Definitely a safety concern. Volvo is aware but does nothing. 11,000 dollars to replace engine.

Rear collision warning system activated without reason. While stopped at a traffic light the RCWS activated and the emergency brake system engaged. This has been reported before to NHTSA. Vehicle was at the dealership for repairs or to identify the issue. Had to have it towed and dragged onto the flat bed tow truck as the cars emergency brake system was engaged and couldn't be disengaged. Received vehicle back and was told to bring it back once it happened again, which it has twice. But this time, emergency brake did not get stuck and have to be towed. It occurs without a vehicle or anything behind the vehicle and the vehicle was not in reverse when the system activated. I have contacted the Volvo consumer affairs to see if they could assist with resolving the issues as the vehicle remains in an unsafe driving state. They explained to me that it was up to the dealership/shop to locate the problem and they couldn't do anything to help. Which the dealership only suggested a replacement of the hydraulic brake system and I was advised that it might not fix the problem. I've since then been instructed to bring the vehicle back again for them to continue their road testing of the vehicle. The first time the vehicle was left for road testing it was only driven under a mile as per the recorded data showed through the Volvo car application with GPS and mileage tracking. This was explained to the service manager who reiterated to the service technician manager to road test the vehicle again. It was only driven approximately 30 miles with no issues identified by the technicians. I am currently waiting to bring the car back to the dealership for further troubleshooting / road tests.

I believe that there is a material or design defect in the front brakes of this car that is leading to the premature failure of the front brake rotors. Two sets of front brake rotors have been replaced on the car due to excessive warping in the first 15K miles of operation. I purchased the car in June 2022 as a certified used car with roughly 9K miles on it. As soon as I drove it I could tell the brakes had a problem due to a high vibration level in steering wheel and throughout the car upon brake application above 30 mph. The dealer agreed and replaced the front rotors. The replaced parts were retained by the dealers under Volvo's warranty terms In November 2023, after roughly 4500 miles on the new rotors, the car again developed a noticable, although less severe, steering wheel vibration upon braking. In December 2023, with 6K miles on the front rotors, a dealer (different from the original one) again replaced them under warranty due to warping. I can't speak to the care given in operating the car prior to my acquiring it, but my wife and I are very gentle drivers. For comparison, we owned a 2001 Volvo S80, purchased new, for 16 years and about 120K miles and in that time replaced the front pads once, and never had to replace the rotors.

First time - While stopped at a traffic light and foot off both the accelerator and brake (the car holds itself once stopped) the car started to accelerate until I stopped it with the brake pedal. Second time, a few days later - while coasting to a stop and foot off both the accelerator and brake the car started to accelerate until I slowed it with the brake pedal. Both incidents happened within a few days of each other just under 15,000 miles. Called Volvo corporate, they said to bring in to dealer. Dealer could not replicate and there were no codes to diagnose issue. All car software was up to date.

The contact owns a 2016 Volvo XC90. The contact stated that the rear door latches and locks were frozen and no longer opened or closed as designed. The contact stated he no longer attempts to open the door out of concern that the door will no longer be able to be closed properly. The contact stated no warning light was illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that water had entered the rear door locking mechanism. The door locks had not been repaired or replaced. The manufacturer was not informed of the failure. The failure mileage was approximately 80,000.

The contact owns a 2022 Volvo XC60. The contact stated that on several occasions while the vehicle was turned on, the radio cluster and instrument panel failed to illuminate. Additionally, the contact stated that he and his wife observed a clicking sound coming from the engine compartment when the vehicle was turned off. The vehicle was taken to a dealer however, the failure could not be duplicated. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 1,500.

The contact owns a 2012 Volvo S60. The contact stated while driving approximately 40 MPH, the vehicle lost motive power and stalled. The vehicle was later towed to the local dealer who diagnosed the vehicle and determined that the drive belt had failed, causing damage to the timing cover and other drive belts. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 62,000.

The windshield leaks when I am driving from the passenger side and the driver side. Last rain a lot of water got into the car which makes it very dangerous to drive and obviously to break since it gets slippery. I live in the mountains, and we get a lot of rain and now I have to pay out of pocket to get it diagnosed when even the service advisor said that that particular year and models leaks a lot.

The vehicle started exhibiting steering and acceleration issues on the highway that mimicked high winds. Despite my efforts to keep it in its lane, the car would not respond to my slight adjustments for split seconds, causing a cat and mouse game of projecting it’s next move. The vehicle seemed to be accelerating in a way that made it feel as if is moving diagonally. The steering becomes stiff and unresponsive then releases, like two magnets separating, making only minor incremental changes. This caused the vehicle to swerve around the lane, merely veering into the lanes of a semi truck and several other vehicles. The lane keep assist did not respond or aid as it seemed caused by this very system. Once I reduced speeds to 20-30 MPH from 55-70 MPH, the steering began to make a metal-on-metal grinding noise which the steering turned. Having experienced this, I tested the forward collision very slowly- if it were not for my actions, the vehicle would have hit an object at 10 MPH.

All of the electronics are malfunctioning, no navigation, possible airbag and seatbelt malfunction, warning lights on. I am concerned that all of the electronic safety systems are not working properly. Internal SOS button not working. Herb Chambers Volvo in Norwood, Ma. Service manager has confirmed that this is a problem with the 2024 XC90. The car is brand new and Herb Chambers Volvo does not have any available appointments for several weeks to address concerns. I also contacted Volvo USA and they were unable to assist. I have also requested that the area Volvo factory rep, Tom Laforte contact me and I have not heard back from him. In the meantime we are unable to drive our new Volvo due to these safety concerns.