VOLVO Complaints

Chrome plated trim peels away from the surface on middle console and exterior door handles and is extremely sharp causing deep cuts, seems to be a common and known issue but Volvo will not repairs or address the issue.

Water intrusion via a faulty sunroof seal and drain system. Water drains into the vehicle and collects under the flooring carpets and is not detectable. Water then disables and shorts out electrical components and computer modules eventually rendering the vehicle completely inoperable … including airbags, suspension system and electronic engine components. All control is lost. System also displays a number of random and often times confusing and erroneous error message to display console. This is an extremely dangerous problem, and extremely expensive to remedy, and appears to be related to a significant design flaw. According to internet reports, this is a known issue. Dealer is the one who diagnosed the problem. Given this problem affects electronics - there is a threat of fire.

The vehicle was driving on cruise control at 55 mph approaching an intersection with a stop sign. Attempted to brake to cancel the cruise control, but vehicle sped and continued gathering speed so that the driver lost any control over the speed. Frantic application of the brake did not have any effect on the speed. The vehicle shot across a south bound highway, collided with traffic signs in the center, crossed northbound lanes, jumped a four foot berm and landed in bushes where the air bags deployed.

The electrical rear axle system fails at around 39k miles in the Volvo XC90 with little notice. I purchased my pre owned 2020 XC90 recharge in Jan of 2023. The failure of the ERAD system Caused complete power failure instantly and the engine to cease operating at a high rate of speed (55mph) on the highway in flowing NYC traffic . After researching, I have found hundreds s of complaints of this issue as most happen just after warranty expiration . Leading me to believe that Volvo is knowingly selling cars with one product defects that could result in injury or death.

On November 11, 2023 @ between 10:30 and noon, the vehicle infotainment system completely failed. The screen went blank and functions for heat, radio, navigation, cameras, indicator lights in the mirror and the ability to call Volvo emergency services were all lost. A message on the screen said, "Stop the vehicle. This vehicle's infotainment system has encountered a problem. You can reboot or reset factory settings. If this doesn't help, please contact a workshop." This is the second such failure. The first occurred on September 22, 2023. I filed a report with Volvo (REF#[XXX]), and repairs were effected at a local dealer in Maryland. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Car had a known issue regarding inappropriate oil consumption and was awaiting repair by Volvo dealership. While merging onto highway and accelerating, car lurched, check engine light came on, and shortly after there was a warning regarding reduced performance. The car was maneuvered to the closest exit and parked. During this time, approx 90secs, all major warning lights came on and smoke started coming up from engine. We quickly pulled to the side of the road (was unable to put car in park) and exited the vehicle as smoke was entering the cabin. There was a fire under the engine compartment that quickly engulfed and consumed the front of thr car.

Yesterday I had my vehicle checked at a Volvo Dealership shop for the malfunction of the DIM (driver/driving instrument module, also known as dashboard; I have filed a separate compliant about this common problem.), their diagnosis also found a critical malfunction of the steering wheel module, which needs to be replaced with stalks. This is a potentially very serious safety issue. I'd suggest Volvo to recall this safety issue.

The DIM (driver/driving instrument module), also known as the dashboard, on my vehicle suddenly stopped showing anything (speed, gas or battery charge level, etc.) recently, although there is still power (I could see the background lighting in the dark) and the vehicle can still be driven. This is certainly a severe safety issue. I had my vehicle checked at a Volvo Dealership shop; their diagnosis concluded that the entire DIM needs to be replaced; software update alone won't solve the issue. I shared this issue at a social media site (Volvo XC90 Owners Club at Facebook) and several others said to have had the same or similar issues with the DIM. I'd suggest Volvo to recall this safety issue.

The seal around the front windshield of the car is leaking. The leak lets water in the car while driving, it’s dripping down the windshield which is very distracting. The excess amount of water being let into the vehicle also fogs up the front windshield and side windows. This causes a huge visual impairment putting myself and others at risk on the road. There are many other Volvos from similar years and models that I’m seeing have the same issue. I have never had the issue looked at, but Volvo representatives say they know about the issue. However, there is no recall in place to fix the issue and to keep drivers safe on the roads.

I recently leased a Volvo XC60 and the Camera system is not working at night time. During the daytime the Camera is working and able to capture images….At nighttime, the camera is not able to “see” and the images on the onboard screen are all dark. I have a Volvo XC90 VIN: YV4A22PK4M1765940 with a backup camera and it works at night time and is able to capture images at night time and the images are clearly defined and viewable…. The Volvo XC60 is not able to transmit images to the onboard screen. I believe this maybe a software issue…but I am not sure. I believe this is a safety issue and respectfully request your help to resolve this issue.