VOLVO Complaints
View complaints related to VOLVO. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2017 VOLVO XC60- Cromwell, CT
SRS Airbag light came on three times in a month but did not stay on. Took it to Volvo dealership to see what the issue was. According to dealership- there was loose pin tension in the left front door harness. They checked for codes and received SRS B11A081 left side pressure sensor message failures. Followed VIDa fault tracing and found the loose tension in SRS pins in the driver door harness. They had to replace the SRS terminal pins and splice wiring. The dealership did mention that this has happened with 3 or 4 different Volvo models already this year. It sounds like it's a defect in the manufacturing of the SRS system within the doors. However, Volvo warranty will not cover this repair. My primary concern was that the airbag was deactivated this entire time, even when the light was off. Again, the warning only came on for three trips in an entire month. I had assumed it was a software glitch, since when my software needs updating electrical things start to happen (i.e. spacial sensors going off when nothing is around me and I'm parked).
Source: NHTSA WEB SITE -
2019 VOLVO XC60- Palm beach gardens , FL
Since owning my Volvo XC60 I have had to change my brakes and rotors 3 times. I first purchased my car in January 2020 and the model is a 2019. The brake issues that have occurred have been the brake pedal shaking excessively as well as concern that the car would not brake due to the brakes wearing down very quickly. This has also affected the brake safety that Volvo pride themselves on. Additionally I was asked to pay $600 for a recall that the dealership told me needed to be done for my safety and admitted that Volvo should be picking up the tab for this.
Source: NHTSA WEB SITE -
2014 VOLVO S60- Clearwater, FL
I was driving my car and one day I got a warning to stop car immediately that there was no oil. I get regular oil changes and maintenance. I checked the oil and it was empty. There are no leaks, nothing burning out of the exhaust. I added oil and 2 weeks later same warning, I have to add oil 1-2 times a month. I took the car to Volvo and they couldn’t find an issue. I took the car to family mechanic and he said there is a known issue w Volvo cars pistons rings going bad and causing oil to burn. He said there is a class action law suit about this very thing. I took the car back to Volvo dealer and they found the issue and want $8000 to correct it. Volvo knows about their faulty piston rings. They even acknowledged it at the dealer and told me to put something in my oil and keep adding oil monthly. They told me the car will be fine as along as I add oil. However I don’t feel I need to add oil to a car 1-2 times a month. I’ve also had error warnings that there is no coolant. Volvo also knows about this and refuses to correct or recall the car
Source: NHTSA WEB SITE -
2005 VOLVO XC90- 92336, CA
ADAS, AIR BAR Warning lights/urgent and High Gas fumes coming out from the rear seats when fully filled gas. We had called 800-458-1552 and guided us to plug in our VIN [XXX] on www.volvocars.com and nothing showed as far as recall and told us that these recalls expired and our 2005 Volvo are not eligible. 2005 Volvo XC90 that relates to NHTSA Campaign Number: 09V483000, Make: VOLVO Model: XC90 Model Year: 2005 Manufacturer: VOLVO CARS OF N.A. LLC. Mfr's Report Date: DEC 17, 2009 NHTSA CAMPAIGN ID Number: 09V483000 NHTSA Action Number: PE09039 Component: FUEL SYSTEM, GASOLINEELIVERY:FUEL PUMP Potential Number of Units Affected: 136100 Summary: VOLVO IS RECALLING CERTAIN MODEL YEAR 2001-2005 S80, MODEL YEAR 2001-2004 V70, S60, XC70 AND MODEL YEAR 2003-2005 XC90 VEHICLES SOLD IN OR REGISTERED IN THE STATES OF ALABAMA, ARIZONA, ARKANSAS, CALIFORNIA, FLORIDA, GEORGIA, HAWAII, KENTUCKY, LOUISIANA, MISSISSIPPI, NEVADA, NEW MEXICO, NORTH CAROLINA, OKLAHOMA, SOUTH CAROLINA, TENNESSEE, TEXAS, UTAH, VIRGINIA AND THE U.S. TERRITORIES. WHEN EXPOSED TO CERTAIN ENVIRONMENTAL CONDITIONS (HOT CLIMATE AND TEMPERATURE CYCLING) OVER TIME AND IN COMBINATION WITH VARYING FUEL QUALITY, THE FUEL PUMP CAN DEVELOP CRACKS IN THE FUEL PUMP FLANGE. Consequence: IF THE CONDITION OCCURS VEHICLE OWNERS MAY NOTICE FUEL SMELL AND/OR FUEL LEAK WHICH, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE. Remedy: DEALERS WILL INSPECT THE FUEL PUMP INSTALLED IN THE VEHICLE, AND IF NECESSARY REPLACE THE FUEL PUMP WITH A PART OF A MODIFIED DESIGN. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING JANUARY 2010. OWNERS MAY CONTACT VOLVO AT 1-800-458-1552. My wife and I had purchased our Volvo XC90 in 2005, here in CA. Six months ago everytime we filled up the gas tank, we would smell a heavy fumes of gas as it was coming from the inside of the vehicle. We had called the Volvo 800 number above and guided us to plug in our VIN [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA
Source: NHTSA WEB SITE -
2016 VOLVO S60- Midvale, UT
The contact owns a 2016 Volvo S60. The contact stated that while driving at an undisclosed speed, the SRS warning light illuminated. The vehicle was taken to the local dealer who repaired the vehicle under NHTSA Campaign Number: 20V378000 (Seat Belts) and 16V798000 (Seat Belts). The dealer also repaired an unstated electrical failure. The contact stated that the cells in the battery were faulty. The vehicle was repaired but the failure recurred. The contact stated that after several weeks, the SRS warning light illuminated. The vehicle was taken back to the local dealer who informed the contact that the vehicle had been in an accident previously and the wiring was faulty. The vehicle was taken to an independent mechanic who informed the contact of a fault with the rear of the battery. The auxiliary battery was draining, and the battery was leaking. The mechanic informed the contact that the pretensioner needed to be replaced; however, the mechanic was unable to obtain the parts from the manufacturer. The manufacturer was notified of the failure, but no additional assistance was provided. The failure mileage was approximately 27,859.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2022 VOLVO XC60- La Jolla, CA
Our tires are Continental 255/45R20. It blowouted today when we were on the freeway with the speed at 65 miles per hour. We pulled our car to the shoulder of freeway after the rear driver side tire was blowouted. The tire was completed damage with many explore holes. We can see the bulges too. Our car is only one year old. The tire on right front in the passenger side was blowouted in March this year and we had replaced it. We can prove this tire is a defect tire.
Source: NHTSA WEB SITE -
2023 VOLVO C40BEV- Atlanta, GA
The contact owns a 2023 Volvo C40. The contact spilled an unknown liquid inside the trunk and leaked onto the minor and major control units. The contact took the vehicle to the local dealer, where it was diagnosed with needing the upper and lower control units to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was 1,304.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 VOLVO C70- Emery , SD
While driving with the top up or down on the highway the doors will intermittently unlock and the security light come on because the door is ajar. This has been going on since I purchacesed the car 2 yrs ago. Now 5/29/23 while driving on the highway the drivers door opened while driving 70 miles an hour. This is a daily occurrence and it happens multiple times daily. This is a dangerous and scary malfunction.
Source: NHTSA WEB SITE -
2013 VOLVO C70- SILVER SPRING, MD
This is not a singular incident; it has been persistent for five or so years at this point. Quite frequently, when I am driving with the top down for at least 20 minutes, one of the doors unlatches (a couple of weeks ago, this actually occurred six times in one hour or so trip, though such frequency is unusual). For the first year or so this occurred, it was only the driver's door, but then it started happening with both doors (though still more frequently the driver's door). To be clear, it unlatches -- it never has swung open, even if pressure is applied to it. Still, this is jarring when it occurs (all the more so at highway speeds), and I am left to wonder if at some point it will "graduate" to full door opening. I am also especially concerned given that I have a child with a driving learner's permit. I mentioned this in passing to a Volvo dealer service agent a couple of years ago, and he professed to be unaware of it and suggested I would need to bring it in for diagnosis etc. which I have not done. However, having been on the NHTSA site today and seen other complaints about this with this year, make, and model, I felt I should add my experiences to the record. And of course, given those observations, I would like to get it addressed without my having to incur the cost of doing so.
Source: NHTSA WEB SITE -
2011 VOLVO C30- Santa Clara, CA
The entire top edge of the windshield is no longer sealed to the car. Water gets in. If all of the windows are closed, the windshield briefly pops out a little bit as the door is closed.
Source: NHTSA WEB SITE