VOLVO Complaints

The contact owns a 2023 Volvo XC40. The contact stated that while driving at approximately 30 MPH, he was approaching a stop light when he depressed the brake pedal to stop the vehicle however, the brake pedal stiffened. The contact stated that he had to apply pressure to the brake pedal when suddenly the ESC warning light, the brake warning light, the ABS warning light, and another unknown warning lights were illuminated. The contact then stated that in the same instance, the RPMs inadvertently increased to 1000 without acceleration when he desperately pumped the brake pedal multiple times to stop the vehicle however, the vehicle started to decrease in speed as the vehicle proceeded through the red stop light. As a result, another vehicle crashed into the front end of the contact’s vehicle. The air bags did not deploy. The driver of the other vehicle sustained an unknown injury that required medical attention. A police report was filed. The contact’s vehicle was towed to the dealer however, the contact was uninformed of the diagnoses. The vehicle was repaired. The contact notified the manufacturer by email of the failure and to inquire of a recall and the contact was informed that the VIN was included in the manufacture recall R10217. The contact stated that he then received a recall notification of the NHTSA Campaign Number: 23V012000 (Service Brakes, Hydraulic). The failure mileage was approximately 300.

For the last several years I’ve been complaining about my TPMS ALWAYS reflecting a “Low Tire Pressure “ response. Recently I went in for a oil change but indicated the my tire pressure light was on again. I take the Volvo to a shop I trust. Global AutoWorks in GrandHaven. They took care of my previous owned BMW without any issues. I put in Volvo S80’s recall site and found that there was a recall on 10/07/2010. The vehicle was a private purchase made in January 8, 2018 from the original owner. Upon purchase I made the decision to put new tires on the vehicle to see if that would fix the problem. $1200.00 later and the problem was not resolved. I do not feel that I should pay for safety issue that the company knew about. I spoke to the previous owner and she did not receive a letter from Volvo. The Volvo is in very good condition with low mileage for a 14 year old car. 69,815. Second issue: Seat belt issue. Reason for recall: Volvo car investigations have identified a problem regarding the front seat fastening. All I can tell you if I lean forward abruptly the seat belt will not tighten or secure itself. Recall R10029 Again we have safety issue. I would like Volvo to fix both issues At Their Expense not mine. Both owners have maintained this vehicle in beautiful condition and these issues were not the result of the owners.They are Volvos issues. I would greatly appreciate someone at Volvo looking into these issues and bringing forward a resolution.

On April 29th 2023 while washing my Volvo XC90 I opened the trunk to clean out the crevasses around the car. As I continued to wipe down/dry the vehicle I placed my hand at the top of the trunk opening and moved my way downwards to wipe the bumper and side of car. Unfortunately, the handsfree tailgate feature activated and the trunk began to close on my hand. Due to my hand being so close to the the spring and the speed in which the trunk door closed I was unable to move my hand fast enough. My Middle, Index and pinky finger were all crushed inside of the car trunk. No one was able to render aid to me for several minutes. I was able to contort my body enough to push the trunk button and unlock it but the gate itself would not lift. I even in a state of panic tried to kick under the car to initiate the lift, I tried lifting as best I could to get relief off of my hands. Finally about 5 minutes later a passerby came and rendered aid to me and he had to manually lift the trunk up to free my fingers. The experience has been traumatic and I am taking all necessary steps via the Volvo dealership and Volvo to have this matter checked out and resolved. The car has no sensors around the trunk with the exception of something blocking it from closing completely. Also, if you are not carefully and are leaning into the trunk and trip the handsfree tailgate sensor it can close on you if you are leaning into the trunk - this is an issue I saw with my XC60 (2021) that clearly was not resolved. I did go to the ER and wound up with thankfully a bruised hand/tendons but no broken bones but I will need to follow up with a hand surgeon to ensure I do not have tendon/nerve damage.

On Saturday, April 22, 2023, I was driving when I noticed the vehicle had issues when driving/accelerating on the local roads. The car had delay in accelerating and/or had trouble with power when driving. There were also instances of plumes of white smoke coming out from the exhaust. Once I noticed the issue, I immediately drove the vehicle home. This is a major safety issue for myself and for others; afraid the car may suddenly break down in the road and/or unable to pick up speed when needed and unintentionally causing an accident on the road. On the way home, the vehicle dash board displayed engine system light and the performance was reduced. On Monday, April 24, 2023, the vehicle was towed to an independent mechanic for inspection. I was informed by the mechanic that the number one (1) cylinder of the engine had lost compression and there are serious problems with the engine. The vehicle is available for inspection. Given that the engine is such a critical component of the vehicle, I would not expect such engine failure in a six (6) year old vehicle, that has been regularly maintained, never been in any major accident and had not previously experience any engine issues. I believe the engine failure was due to defects in the vehicle. I have reached out to manufacturer via email/mail for assistance and information regarding this matter.

Windshield bonding has failed on the top edge of the windshield. It leaks and I can move the glass easily. I am worried that the windshield will fall out in a crash and reduce the airbag performance

The alternator seized on the highway snapping the serpentine belt which got sucked into the timing and stopped the car in the left lane at highway speed. The timing guard failed allowing the belt to damage the timing. Volvo says it needs a head job I have possession of the vehicle and all maintenance records. Cars behind me dodged onto the shoulder to avoid hitting me. There was no warning. Furthermore this is a known problem a quick search of Volvo forums turned up over a dozen cars with insufficient timing guards

The indicators do not work randomly and we have had near miss accidents. The bulbs are in good working order. The stalk functions correctly. The computer after several seconds flashes up a message that the system has failed. Clearly the system is not safe as it’s designed. If Volvo are using a computer system to operate the lights it should be sufficiently reliable and fault tolerant to maintain safe operation of the vehicle.

The warning, charging failure service urgent is displayed the service engine light comes on. Several mechanics have not be able to repair. The front passenger seat belt is not stable to fasten properly. The TMPS has yet another warning, inoperable

The contact owns a 2015 Volvo S60. The contact stated while driving approximately 15 MPH and slowing down for a crosswalk with pedestrians in the crosswalk, the vehicle independently accelerated while depressing the brake pedal. The contact stated that she had not noticed any warning lights being illuminated. The contact stated that the failure was intermittent. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the failure could not be duplicated. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 15,000.

I pulled my car out of the garage, I saw I had not taken the trash out and had my foot on brake. the car has an automatic shut off at stops to save gas. It shut off, I jumped out thinking it was "off" as there was no engine sound. The car started back up and started going forward. I attempted to jump in to hit the brakes ... it kept going and hit side mirror, door, me and then kept going! it never stopped! crushed me half in half out of door. my friend jumped in stopped it from passenger side and then started it up to back it up and remove me. I was taken to trauma with fractured pelvis, broken lumbar, cracked ribs and a concussion and stitches! this is supposed to be one of thee safest cars. my family owns 3! the sensors did not stop the car! period! called volvo and they blew me off after several drawn out forms. Said the car will not stop in reverse. I was going forward! I paid for the black box to be downloaded and it shows NO collision recorded but I need two new doors its so bad! it has been since first week of feb that I have been rehabilitating and several of my doctors have asked why this was not a case with a lawyer? so far most do not want to fight volvo I guess. I need help with this. I have proof it did not stop or even show collision from sensors. Thank you Kimberly Bradshaw