VOLVO Complaints

View complaints related to VOLVO. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2012 VOLVO XC60
    - Greenwood, IN

    Lately my vehicle has been shutting off power when I hard right turn during parking everything shut off then I have to restart it again, but the scary part was what happened this morning I was driving on interstate and as I was charging lanes it almost powered off again but it picked up.

    Source: NHTSA WEB SITE
  • 2021 VOLVO XC60
    - Clarendon Hills, IL

    On June 30, 2022 our Volvo XC60 was driven at high speed on I-80 in western NE at dusk in heavy truck traffic before a holiday weekend. With semi’s on 3 sides, and NO WARNING, the vehicle LOST COMPLETE POWER. Driver fought the rapidly slowing car out of the left lane and limped onto right shoulder dodging semi’s. Scary. Only a turtle ?? icon appeared on the dash. Online owner’s manual was not avail. There was no response to pressing On call or SOS buttons. Using a phone, the Volvo website said the turtle meant “Reduced Engine Performance” told us nothing new. Stuck in nowhere land without any help, turned the engine off, waited 10 min. Restarted the engine which then appeared in normal op. Turtle had disappeared. Cautiously eased back onto I-80. 20 minutes later, now in WY, the power FAILED AGAIN. This time a yellow engine icon showed on the dash. Using hazard flashers, driver again moved to right shoulder and turned off the car. Again no response from call buttons. A call to Dealership in IL said it was closed and the dealer Showroom in CO said to drop off the vehicle that night. Restarted and tried again in the dark. Near Cheyenne, Volvo lost power 3RD TIME. An Engine outline icon appeared. No help…made it to Ft Collins. We flew back home leaving a disabled Volvo at Ft Collins dealer whose service rep said the “car was unsafe“ and not having a definitive cause after they ran diagnostics, asked if we wanted to “file a case with the company”, and ordered a replacement fuel pump in hope it solves the problem. We immediately asked the case be filed and again 3 days later. By soliciting help from an IL Volvo dealership owner, we learn the case was Not filed (Never happened), and only Maybe? the fuel pump is bad. We are now 11 days without a car which will need to be transported somehow back to us. Meanwhile we are 970 miles away, doubting this car’s safe operation, and without confidence in the quality of technical service at Fort Collins dealer.

    Source: NHTSA WEB SITE
  • 2022 VOLVO XC90
    - West Orange, NJ

    Volvo's Blind Spot Information System (BLIS) lends itself to unsafe conditions. This is true for the many drivers who are used to driving cars that are smilarly equipped. For nearly 15 years I have been driving cars that were similarly equipped and when activating the turn signal in the direction where the system indicated another vehicle in the "blind spot" an audible warning sounded until the trun signal was extinguished or the danger passed. Volvo fails to provide the audible signal and thus, if there is a failed LED in the mirror, there is no indication of a vehicle in the blind spot and no redundancy. Further, habits are hard to break and after driving cars with the audible warning, and relying on it, it is difficult to get used to not having it. In addition, all the cars that I personally drove with HUD (head up dispay), vehicles in the blind spots were displayed on the HUD. Volvo cars are equipped in terms of hardware to enable these functions (audible warning & HUD display) with simple software patches. One additionl point, the lights on the mirrors can be practically invisible during the day with sunlight behind the car and at night with bright lights illuminating the mirrors from behind. I feel it is imperative that Volvo is compelled to incorporate the proposed changes as those would certainly mitigate potenial accidents.

    Source: NHTSA WEB SITE
  • 2022 VOLVO XC60
    - West Roxbury, MA

    Started car after driving an hour, and having it sit 2.5 hours. Center panel was very dim and no air out of vents despite leaving air on when turned off. Error Message that cooling infotainment system. Audio sound for turn signal also not working Had to drive/leave. Left and found somewhere safe to pull over turn car off and sit. After 10+min no change. Drove home 60miles with no AC, cruise control or other safety features, or sounds w blinkers. At home, the beeeping for 360 camera and red/orange lights to help backup/part not functioning. The backup Light was. Car felt a little jerky during trip. After 4+ hours it appeared to be functioning. When restarted Car is 5-6 weeks old with 346 miles on it Including the 100+ from Saturday. Did not make a planned drive Sunday as did not feel it was safe. Verified all software/apps up to date Vm left for service on Saturday will follow up on opening today.

    Source: NHTSA WEB SITE
  • 2022 VOLVO XC60
    - West Roxbury, MA

    4 day old car with 45 miles on it wouldn’t unlock-manually unlocked the car to find it wouldn’t start/no power. Car was towed to dealer after being jump started. Software error caused application downloads or refreshes to continually run draining the battery which needed to be replaced entirely.

    Source: NHTSA WEB SITE
  • 2022 VOLVO S60
    - Avondale, LA

    New 2022 Volvo S60 began shutting off while driving on highways and Interstates and in once within feet of railroad crossing. Also occurrences of car being unable to turn off even after several attempts. Problem arose 2/2022. In all instances traffic, including 18 wheelers, was approaching behind at highway and interstate speeds up to 70mph. Sometimes a warning lamp would appear saying vehicle is shut off/ powering down, or place vehicle in park vehicle shutting off. Other warning lamps would come on like parking assist currently not available or park/brake needs service. Volvo Dealer that initiated repairs determined the mid voltage battery module was faulty and they replaced the MVBM and dead battery. And was causing the error messages that they too were able to reproduce. Car’s new battery completely drain in May but had not been driven for at least two weeks was towed to Volvo dealership which replaced battery. Days after car was returned the vehicle began stopping in the middle of interstates/highways and near railroad crossings again with same messages and was towed back to dealer, who this time said something was spilled on the center console (which is right next to the cup holder) so they say it is an external problem and they aren’t responsible for the failure and state that they can fix but can’t guarantee problem won’t mysteriously arise again. There was never a spill in vehicle. Additionally the pilot assist for the adaptive cruise control shuts off with no visual or auditory warning when sensors can’t read road markings. The vehicle has almost veered completely off the road and in two instances the beginning of bridges. No word from Volvo on problem when mentioned along with other safety incidents. I was traveling at 35mph during city instances and the interstate and highway speed limits during those occurrences and the same when adaptive cruise control pilot assist malfunctioned.

    Source: NHTSA WEB SITE
  • 2017 VOLVO XC90
    - princeton, NJ

    The airbag sign comes on but nothing wrong with the car. This is third time it came on. Adaptive auto breaking switch does not work.

    Source: NHTSA WEB SITE
  • 2022 VOLVO XC60
    - Northfield, VT

    Brand new vehicle that I brought home 18 days ago. Went to start car this morning and it had zero power. The FOB didn't work so I couldn't get into my car. Tow Truck Driver jump started car successfully. Fortunately, I instructed the driver to take it to the dealership anyway because there was no reason for the new vehicle to have a dead battery. I had left the car running and returned to it after chatting with driver. At some point a warning message appeared on the display reading "Stop Safely. 12V Battery Critical Charging Fault." If I had driven off after the car was jump started -- as I have always done before -- the vehicle could have gone into a serious fail mode that would have endangered me and those around me. Prior to this event, I had a few minor electrical glitches that I ignored because I thought they were either user error or my imagination. For example the sensors were reporting that I was driving too closely to another vehicle but there was no other vehicle around me -- any where. I have read Volvo forums and understand this has happened to other people and there have been even more significant electrical problems that could have ended badly. I've been trying to find information about Volvo addressing the issues. But I have not even seen that they have acknowledged the problem. This is a dangerous car. Please, investigate these issues. Look at the driver forums to help assess the issue. I am still waiting for a response from the service department and will provide more details as I get them.

    Source: NHTSA WEB SITE
  • 2006 VOLVO XC70
    - Nashua, NH

    The contact owns a 2006 Volvo XC70. The contact stated while attempting to start the vehicle, the front suspension springs fractured. The contact heard a loud clicking sound. There were no warning lights illuminated. The vehicle was taken to the local dealer who confirmed the fracture of the suspension springs. The passenger’s side suspension springs were replaced. The manufacturer was notified of the failure. The approximate failure mileage was 95,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2012 VOLVO S60
    - Laredo, TX

    The front windshield has a faulty gasket, I put sealant from Autozone but didn’t help. Water falls down the windshield causing skewed vision. I’m also afraid that there may be some type of short, which can cause damage either parked or driving.

    Source: NHTSA WEB SITE