VOLVO Complaints

1. Low beam headlights failed - both at the same time, resulting in high beam only driving at night. Units available for inspection. 2. Yes. No low beam headlights. Upon inspection of wiring, during replacement of low beams, headlight wiring insulation found to be flaking off, exposing bare wiring. 3. Unknown. Found no information in Google search. Plenty of information on others having same issue, in Volvo forums online. Last search regarding this problem brought me to NHTSA website, to look on a recall about this issue, then to this form submission. 4. No. This is the first time I've been exposed to the problem. This is the first case personally, where a vehicle has suffered a loss of both low beam headlights simultaneously. The wiring issue was found when I pulled out the old bulbs for replacement. 5. No. My wife informed me that the low beams stopped working on her car. There was an indicator on the instrument panel indicating "low beam failure." Strangely, I found both low beams to be burned out.

The contact owns a 2012 Volvo S60. The contact stated while driving 35 mph, the oil pressure warning light was illuminated. The contact pulled over and parked on the side of the road and turned off the vehicle but it was unable to be restarted. The contact stated the vehicle was not drivable. The vehicle was not diagnosed or repaired. A dealer was not contacted. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 13V592000 (Engine and Engine Cooling) however, the VIN was not included in the recall. The manufacturer had not been informed of the failure. The failure mileage was approximately 133,000.

The contact owns a 2013 Volvo XC60. The contact stated that while his wife was driving 5 MPH, the vehicle shut-off without warning. The contact stated that the electrical features ceased to operate in the vehicle. The contact stated that his wife was unable to activate the hazard lights. The contact's wife was unable to exit the vehicle as her driver’s side door would not unlock. His wife was forced to flag down a construction worker who pulled the door open from the outside. As soon the door opened, the lights began to work, and all the electrical features returned. The contact's wife was able to restart the vehicle and drive home. The contact left a message with a service advisor at a dealer to notify them of the failure. The manufacturer was not notified of the failure. The vehicle was taken to an independent mechanic but was not yet diagnosed nor repaired. The failure mileage was approximately 140,000.

I had the car about 3 months from a dealership. I was driving through the hills near my house, at first no problem. After about 4 turns or so this red light would come on saying something like low oil pressure and the car would stall a bit til I was out of the turn. Didn’t say anything about needing oil or anything. I would have gone straight to a gas station had there been one. My only option was to turn around when I could at the bottom of the hill and go back. The car did the same thing on the way back. I got the car home without further problems parked it and planned to have it checked out first thing when a drove the car again. A couple days went by I decided it was time to have the car checked out. Got in the car started the car and the car started making an extreme rattling noise. I thought maybe something came loose I popped the hood and the rattling increased the the car stalled and stopped running before I got a chance to have it checked out. I started looking on line and found that the were hundreds of people with this same year make and model that the same happened to them . I tried to get my insurance to pay for it but they wouldn’t go for it. I went back online and learned that this issue is something Volvo knew about for many years and said it was limited to models 2012 with vin62 which my car is but only for like a three month period of time during 2012 . I thought they are obviously trying to limit the amount of responsibility they have to people like me who unknowingly purchased a Volvo expecting to have a quality car that would last many years. If you read the hundreds of blogs from people who’s cars engines failed exactly the way Volvo said of the cars Volvo was willing to recall and repair because it is Volvo’s responsibility to do so. I got lucky that the engine didn’t fail as I was driving through the hills. I and others could’ve been hospitalized or killed Thanks to Volvo only informing a very limited few of this issue

The contact owns a 2002 Volvo S80. The contact stated while driving at various speeds, the odometer would go black. The contact stated that the electrical system of the vehicle would fail causing all of the functions to start flashing, the brakes to stutter, and the transmission to fail. The contact stated no warning lights would be illuminated as the control panel would go black. The vehicle was not taken to a local dealer or independent mechanic to have it diagnosed. The vehicle was not repaired. The manufacturer had been informed of the failure and informed the contact that they could not assist. The failure mileage was approximately 220,000.

WATER COLLECTS IN THE DRIVER SIDE FOOTWELL AFTER EVERY RAIN. WHILE DRIVING DURING RAINS, WATER LEAKS FROM (1) DRIVER SIDE TOP LEFT CORNER (2) "A" PILLAR AND (3) LOWER LEFT CORNER OF DASHBOARD AT EMERGENCY BRAKE RELEASE. TOOK XC60 TO LOCAL VOLVO DEALER WHERE THE WINDSHIELD WAS PULLED AND RESET. FRONT FLOOR CARPETS WERE PULLED, FAN-DRIED AND REINSTALLED. VOLVO WAIVED THE CHARGE FOR WINDSHIELD REINSTALL, BUT WOULD NOT WAIVE CHARGES FOR CARPET SERVICES. THIS VEHICLE HAS EXPERIENCED THIS PROBLEM EARLIER, REQUIRING A WINDSHIELD REPLACEMENT.

Driver side door latch does not lock. It seems secure but one latch does not move. Warning light comes on. I’m concerned about driving it

I had a 2008 volvo s60 and now i have a 2013 volvo s60. And the same exact thing happened with both of them. Both cars had more than half a tank of gas and while driving on the freeway they started to stutter and then the car just shut off while i was driving. I was lucky to be close to an exit and i had to let the car role on nuetral till i was safe away from any traffic. If i want close to an exit you can just imagine what would of happened. When i tried to turn the car on it wouldn't start anymore. I have done knowledge on working on cars and new it was a fuel problem. Upon checking i noticed that the fuel rail didn't have any fuel pressure. On my 2008 the problem was the fuel pump module. On my 2013 its a newer car so i don't really know much about it. Only had it for 2 weeks. And now it got towed and is at the dealer where i bought it from to get checked by their mechanic. There must be a problem with s60's to have happened to both s60's I've owend.

I was driving on my way back home. When my car started to knock. As I was slowing down to pull over. My oil pressure light came on. Granted, the reason was unknown. I had just recently checked the oil level. I got out to check the dipstick to find smoke coming out where the dipstick was. Curious as I was, I had no oil which left me puzzled. After some research, I found that my car had a recall on it for oil consumption. I called and asked a rep if they could verify if my vehicle was serviced for the issue. But without a doubt, he said it was. I just want to know if the problem was fixed. I currently can't crank my vehicle. I even dug into it myself and found that I had a bad starter nd battery. After replacing the two. I still can't get my vehicle to turn over. Any help would be much appreciated. Thank you, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

On two occasions the automatic breaking/city safety engaged on my Volvo XC60 2021 vehicle. In both incidences there was no need for this to happen. First incident (o/a June 25, 2021) occurred while changing lanes. There was traffic but said traffic was a safe distance in front of me. I was startled by the immediate hard stop breaking and safety belts tightening around me. No accident occurred. Only traffic behind me needing to break to avoid rear ending me. Even though shaken I continued on my way and put it behind me. Second incident (Jul 7,2021) occurred in the I95 tunnel heading to Baltimore. There was no vehicle directly in front of me. Only a vehicle vehicle at least 6 car lengths or more ahead. There was a tractor trailer beside me and vehicles behind me. Again the automatic breaking/city safety engaged. The vehicle came to a hard stop. I was shaken and even more frightened by what happened. No accident occurred. However, the vehicles behind me had to immediately break. I can’t express enough how horrifying these incidents were, especially in the I95 tunnel. I called the Volvo dealership where I bought the vehicle and took it in for service the next day. They ran diagnostics on the vehicle. No codes were shown during testing. I am afraid to drive this vehicle. I was told the automatic breaking/city safety cannot be turned off. I don’t want to sound over dramatic but I fear for my life, my family and others. I don’t want this vehicle. I want a vehicle that I have control over. This safety system has failed!! This system puts my life and others in danger!! The only explanation I received from dealer was that this system works on a camera and radar. I was nonchalantly told a glare from a vehicle or road sign could cause this. This all is alarming to me. What is my recourse?!?! I am aware there were problems with the automatic breaking in Volvos in 2019 & 2020. This was said to have been resolved through recalls. Im worried and afraid of Volvo XC60 2021!