VOLVO Complaints

View complaints related to VOLVO. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2012 VOLVO C70
    - East Rockaway, NY

    Drivers door without warning while driving at high speed suddenly unlatches, hazard light and warning indicator that door is open is shown .Besides being very dangerous it is very scary .My problem has not been confirmed by dealer but was reported to dealer as far back as 7 years ago.

    Source: NHTSA WEB SITE
  • 2021 VOLVO S60
    - Englewood, NJ

    While I was going down a small side street that is a hill, the air conditioning system suddenly went off and immediately the entire car's mechanisms ceased. The engine stopped and the car was unstearable and the brakes were not working. I had my foot on the brake and that was not responsive, the car slid with all electrical systems not working and the brake not holding the car or stopping the movement of the car. I could not start the car to get the engine going.I could not stop nor start the car that slid into a major street that is a thoroughfare for a hospital. I had no control of the car at all. I attempted at least 7 times to start the Volvo that requires keeping your foot on the brake and turning a small switch that is located right next to the cup holder. Nothing would work. I called Volvo On Call who instead of immediately helping told me to call 911 since the car slid into the middle of the major street and it was an emergency regarding my safetly . A police officer came after a few minutes and blocked the traffic. Meanwhile, I was suddenly able by the 9 or 10th time to start the car and move it to the side of the road. The police officer drove in back of me literally a block away from where the Volvo dealer just happened to be located. There were no warning messages prior to the car ceasing. The car is now in the Volvo dealership who upon receiving it said that I must have gotten the ignition switch wet. This is totally false. I did not have any liquids nor should that be a reason why a car suddenly stops and becomes a piece of metal in the middle of the road. What's worse was that there is no emergency brake on this model. My life was in danger and I am lucky that I was not hit. A passenger got out of her car and stood next to mine in the middle of the road with oncoming traffic coming at my driver's side. Volvo dealership is claiming it's the starter switch and it must have shorted. There is a defect and safety problem requiring investigating.

    Source: NHTSA WEB SITE
  • 2011 VOLVO XC60
    - Ridgeway, VA

    This SUV. 2011 Volvo XC60 is our family travel vehicle. I had a bad scenario, The drivers side seat belt Buckle got stuck. Would not release, My girlfriend was in car trying to release buckle. This is not normal. its scary felling she told me. In a MVA. this may be a risk of stuck in car. The Dealer had replaced shoulder harness under recall. But My complaint was the seat belt buckle get stuck wont release. It seems to sit too close to seat I don't know why It was not replaced as an assembly. Does any record show seat belt buckle stuck issues and wont release.? Other than the Seat belt gets stuck wont release. My issue I think the buckle should be at a higher above lower seat to accommodate average size people.

    Source: NHTSA WEB SITE
  • 2013 VOLVO S60
    - Pompano Beach, FL

    For the last year or so I have been experiencing a leak on the passenger side coming from the windshield. It is quite noticeable after heavy rain and even going through the carwash. The water has damaged the interior material right behind the sun visor. As a result, I glued it a few times but of course it is not staying because of the continual rain. I also have to keep a Damp Rid underneath the passenger seat because the car smells damp and musky after it has rained and being closed up. On one occasion, my passenger had been put at risk because they got soaked really bad during a rain storm and became ill. Unfortunately, there was nothing I could do about it and as you can imagine, my passenger was extremely upset.

    Source: NHTSA WEB SITE
  • 2011 VOLVO C70
    - aurora, IL

    The contact owns a 2011 Volvo C70. The contact stated while driving 70 mph, the driver’s side door ajar warning light was illuminated. The contact opened and closed the driver’s side door multiple times however, the warning light remained illuminated. The manufacturer was not informed of the failure. The failure mileage was approximately 70,241

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2012 VOLVO C70
    - Yaphank, NY

    The doors open when driving, first the passenger door opened about 3 months ago. The warning light comes on and stated that the door is open. The safety on the door keeps it from completely opening but the door is ajar just not completely opened. Last month it happened twice to the drivers door while in drive. I am aware that there is no recall but Volvo recalled 144,937 S60 sedans and V60 wagons from the 2011 through 2017 model years because their doors may open unexpectedly while the car is in motion. I had to pay $2000 to have this flaw fixed when in actuality it should have been a safety recall.

    Source: NHTSA WEB SITE
  • 2012 VOLVO C70
    - Fremont , OH

    The large coupe doors on this vehicle have a tendency to become unlatched while driving requiring the need to stop the vehicle and re-open and close the doors. This happens when doors are locked as well as unlocked. When this happens on the highway at high speeds, it is very dangerous and difficult to hold the door closed while making your way to the side of the road to correct the problem. This happens with no warning. There are recalls by Volvo for this exact issue on several other models but not the C70. I have reported this issue directly to Volvo customer service. I am also aware this is a widespread issue as I have have seen it identified by several other C70 owners on various Volvo Owner Internet forums.

    Source: NHTSA WEB SITE
  • 2004 VOLVO XC90
    - San Diego, CA

    STEERING-LINKAGES: TIE ROD ASSEMBLY ON CERTAIN PASSENGER VEHICLES, THE OUTER TIE ROD BALL JOINT CAN DEFORM AT HIGH LOADS CAUSING A LOSS OF THE CLAMPING FORCE AND THE NUT MAY LOOSEN, WHICH MAY EVENTUALLY LEAD TO A FATIGUE FRACTURE OF THE OUTER TIE ROD BALL JOINT. CONSEQUENCES OF DEFECT: THE DRIVER MAY NOTICE THAT HTE VEHICLE IS DIFFICULT TO MANEUVER INCREASING THE RISK OF A CRASH. WHEELS: ON CERTAIN SUV'S THE FRONT WHEEL SPEED SENSORS MAY BE DEFECTIVE. CAUSING AN ERRONEOUS WHILL SPEED SIGNAL. CONSEQUENCES OF THE DEFECT: THIS CAN ADVERSELY AFFECT A NUMBER OF VEHICLE FUNCTIONS, INCLUDING BRAKE, ENGINE, TRANSMISSION, AND TORQUE DISTRIBUTION CONTROL WHICH RELY ON THIS SIGNAL FOR PROPER OPERATION. VISIBILTY: WINDSHIELD WIPER/WASHER ON CERTAIN VEHICLES, IF THE WIPER ARM IS ACTIVATED IN EXTREME WINTER WEATHER CONDITIONS AND WITHOUT LIFTING THE WIPER ARMS AND CLEANING THE WINDSHIELD PRIOR TO MOVING, THE WIPER ARM MIGHT SLIP ON ITS DRIVERSHAFT, RESULTING IN AN INABILITY TO MOVE THE WIPER FROM THE PARK POSIIOT FROM THE PARK POSITION. CONSEQUENCES OF DEFECT: INOPERATIVE WIPERS UNDER INCLEMENT WEATHER CONDITIONS COULD CAUSE A CRASH DUE TO IMPAIRED VISIBILITY. SEATS BELTS: REAR ON CERTAIN SUV'S, THE SEAT BELT ATTACHMENT FOR THE SECOND AND THIRD ROW SEATS MAY NOT HAVE BEEN FITTED PROPERLY. CONSEQUENCES OF DEFECT: IN THE EVENT OF A CRASH, THE SEAT OCCUPANT MAY NOT BE PROPERLY RESTRAINED, INCREASING THE RISK OF INJURY. CORRECTIVE ACTION: DEALERS WILL INSPECT AND REPAIR THE DEFECTS FREE OF CHARGED. IN MY CASE, THE MANUFACTURER HAS DECLINED TO REPAIR THE DEFECTS EVEN WHEN THE DEALER HAS DIAGNOSED MY SUV WITH THE POWER STEERING PROBLEM, PLUS THE DEFECTS ALREADY MENTIONED. THEREFORE,THE DEALER WILL NOT REPAIR FREE OF CHARGE. NUMBER OF VEHICLES AFFECTED: 122431 DATES MANUFACTURED: FEB 2003 TO JUN 2004

    Source: NHTSA WEB SITE
  • 2016 VOLVO XC90
    - Carmichael, CA

    The attached file outlines details - 1.After a recent car wash at a Shell Service Station…..April 5,2021, upon starting the vehicle – the computerized dashboard displayed erratic and incomplete information. It attempted to indicate multiple system failures – eg brakes, suspension, and others too garbled to understand. The entire driver’s console and information center display which were designed to show all of the vehicle operating modes and driver information were compromised and not functioning correctly. The Start/Stop Switch would no longer shut the engine down. I could not get the vehicle to shift out of Park. I found myself quite concerned about a highly computerized vehicle now running with no apparent operator control. I could not be certain whether the engine was being cooled properly from its electrical fans because the cabin was becoming uncomfortably hot. None of the environmental controls worked. Even the electric windows were affected. There were no engine safety indicators of any kind visible working to ensure electrical, engine oil pressure, coolant temperature….none of the other operator information systems were working properly and the engine still could not be shut down. I found myself uncomfortable getting out of the vehicle since it has so many self-driving, collision avoidance steering and braking functions that could be affected. I did not want to risk being run over by my own car. Nor, could I allow the vehicle to move, possibly on its own…so I sat in it for about 3 hours sweating while waiting for a Volvo Tow Service to arrive. The Tow operator was somehow able to get the gear shift to move and was able to back the vehicle out to the street and onto his truck. He was also unable to shut the engine down and towed it to the Neillo Volvo Dealership about 3.5 miles away, here in Sacramento CA. I had deep concerns about safety with this vehicle being towed with the engine still running. All of the instrumentation remained unusable. The consumer stated after the sunroof clogged d

    Source: NHTSA WEB SITE
  • 2021 VOLVO XC40
    - DOYLESTOWN, PA

    I WAS GIVEN THE CAR A A DEMO PENDING DELIVERY AND IT STOPPED UNEXPECTEDLY WHILE DRIVING NEARLY CAUSING AN ACCIDENT.

    Source: NHTSA WEB SITE