VOLVO Complaints
View complaints related to VOLVO. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2017 VOLVO V60- WOLCOTT, CT
THE FRONT SEATS ROCK/WOBBLE BEYOND AN ACCEPTABLE LEVEL AND PRESENT A SAFETY ISSUE. IT'S VERY SUBTLE BUT ONCE YOU NOTICE YOU CAN'T NOT NOTICE. IT HAPPENS ALL THE TIME AT VERY LOW SPEED WHEN BRAKING (I.E. PULLING OUT OF MY GARAGE AND SWITCHING FROM REVERSE TO DRIVE) OR EVEN IN SUCH SIMPLE SITUATIONS AS GETTING INTO THE CAR. IT'S THE BACK OF THE SEAT THAT WOBBLES, BUT THE BOTTOM. I TOOK MY CAR INTO MY LOCAL MECHANIC AND HE SAID THAT THE ONLY FIX IS TO REPLACE THE ENTIRE SEAT AS IT'S CAUSED BY A POORLY-DESIGNED PIVOT THAT IS PART OF THE SEAT ASSEMBLY. HE SAID HE THINKS THERE MIGHT BE A FIX OUT FOR THE 2018 MODEL YEAR BUT THAT THE 2017 HAS NOT BEEN ADDRESSED, EVEN THOUGH THEY ARE THE SAME DESIGN AND EVEN THOUGH HE HAS SEEN A NUMBER OF OTHER V60S WITH THIS ISSUE COMING UP. IT'S SIMPLY POOR DESIGN THAT IS PROHIBITIVELY EXPENSIVE TO CORRECT. I DO NOT FEEL SAFE DRIVING A CAR WITH A LOOSE SEAT AS I WONDER WHAT WOULD HAPPEN SHOULD I EXPERIENCE A CRASH. WILL THE WHOLE BACK OF THE SEAT COLLAPSE IF IT'S ALREADY LOOSE? I BELIEVE THIS SHOULD BE A RECALL ISSUE OR REPLACED FOR FREE BY VOLVO.
Source: NHTSA WEB SITE -
2020 VOLVO S60- CROSS JUNCTION, VA
2020 VOLVO S60 T-6 R WENT IN FOR SERVICE AT VOLVO DEALER, 5/12/21, MILEAGE 24,018. TECHNICIAN NOTED REAR BRAKES LESS THAN 2MM & ROTORS GROOVED, NEEDS TO BE REPLACED. I WAS TOLD THIS IS NOT UNDER WARRANTY, IT'S NORMAL WEAR. THIS VEHICLE HAD SERVICE AT THE SAME DEALER ON 12/8/20, MILEAGE 16,952 THE SERVICE REPORT STATED, "BRAKES IN THE GREEN 7MM OR MORE". THE VEHICLE IS DRIVEN HIGHWAY MILES MAINLY, REGARDLESS OF THAT FACT, BRAKE PADS DON'T NOT WEAR DOWN 5MM IN 7,000 MILES ON A NEW CAR UNLESS THERE'S AN UNDERLYING PROBLEM, THERE HAS ALREADY BEEN A RECALL ON THE REAR AUTOMATIC PARK BRAKE, SEEMS LIKELY THAT THERE'S ADDITIONAL PROBLEMS WITH THE REAR BRAKES. THE REPLACEMENT COST ME $888.00
Source: NHTSA WEB SITE -
2021 VOLVO XC40- NORTH SMITHFIELD, RI
REAR PASSENGER PIRELLI TIRE 245/45 R20 103H BLOWOUT. ENTIRE TIRE GONE. DAMAGE TO RIM, BRAKE HOSE, WHEEL WELL, BUMPER, PAINT ON CAR, EXCESSIVE DAMAGE TO CAR. TRAVELING ON HIGHWAY, TOOK EXIT.
Source: NHTSA WEB SITE -
2020 VOLVO VN- CUMBERLAND, MD
THE OWNER PROGRAMMED A 5 MINUTE IDLE SHUT OFF AND DID NOT PROVIDE ANYTHING FOR ME AS THE DRIVER TO STAY WARM AT NIGHT I WAS DRIVING DURING WINTER AND TRAVELING TO STATES LIKE WYOMING WHERE IT REACHED 23 DEGREES. HE HAS MANY THINGS NOT UP TO DOT REGULATIONS WITH HIS TRUCK, LOT OF THINGS ARE NOT WORKING AND DAMAGED. HE ALSO DIDN'T DO ANY TYPE OF A PRE EMPLOYMENT DRUG TEST OR FOR ANY OF THE OTHER DRIVERS HE HIRED. HE THREATENED NOT TO PAY ME AND WITHHELD MY PAY ON TWO SEPARATE OCCASIONS. HE STOLE 800.00 FROM MY BACK ACCOUNT FOR DAMAGES TO HIS COMPANY TRUCK THAT I HADN'T DRIVEN FOR 3 WEEKS I AND CURRENTLY TAKING HIM TO COURT TO GET MY MONEY BACK. HE HAS SCREWED OVER PLENTY OF DRIVERS AND SHOULD BE SHUT DOWN.
Source: NHTSA WEB SITE -
2015 VOLVO S60- CANTON, MI
TL* THE CONTACT OWNS A 2015 VOLVO S60. THE CONTACT STATED THAT THE VEHICLE FAILED TO START-UP. THE VEHICLE WAS TOWED TO LAFONTAINE VOLVO CARS OF FARMINGTON HILLS (24730 HAGGERTY RD, FARMINGTON HILLS, MI 48335, (248)579-1300) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ALTERNATOR AND BATTERY NEEDED TO BE REPLACED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE REPAIRED. SEVERAL DAYS LATER AFTER THE VEHICLE WAS REPAIRED, WHILE DRIVING 80 MPH, THE VEHICLE DECELERATED TO 30 MPH WITHOUT WARNING. THE VEHICLE WAS TAKEN BACK TO THE INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED OF MISFIRES ON TWO CYLINDERS DUE TO OIL CONSUMPTION. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 123,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2016 VOLVO XC90- LOUISVILLE, KY
MY ROOF IS LEAKING, IT WAS COMING OUT THE FRONT CABIN LIGHT. THIS PROBLEM CAN BE FOUND NOTED ON MANY WEBSITES WITH PICTURES FOR MY YEAR/MODEL. THEN WE STARTED GETTING ERRORS WITH SUSPENSION AND MY WIFE GOT A WARNING SHE SHOULD STOP THE CAR. SHE GOT IT HOME AND WE FOUND THE WATER HAD NOW LEAKED INTO THE REAR RIGHT QUARTER PANEL WHERE AT LEAST 1 COMPUTER IS STORED. THAT AREA HAD AT LEAST 1' OF WATER IN IT. I HAD TO PULL A DRAIN PLUG TO DRAIN IT. THE DEALERSHIP CONFIRMED THE COMPUTER WAS FRIED ($2600) AND HAD PREVIOUSLY SAID OUR DRAINS WERE CLEAR AND THE FIX WAS A NEW REAR SEAL. WHILE THEIR ANOTHER PERSON HAD JUST GOTTON THAT SUNROOF $2K FIX ON THEIR CAR. THE COMPUTER HAS DISABLED THE BLIND SPOT LIGHTS ON THE SIDE MIRRORS, FRONT COLLISION WARNING AND ASSUME AUTO BRAKING, THE REAR CAMERA IS OUT, AND GPS. THESE ARE THE THINGS THAT ARE OBVIOUS, I DON'T KNOW WHAT ELSE IS DISABLED I DON'T KNOW. THE DEALER ALSO SAID THEY WERE LIMITED ON THE FAULT CODES THEY COULD GET BECAUSE OF THE FAILURE AS WELL. IN DOING MORE RESEARCH FOR 'VOLVO SUNROOF LEAK' I FOUND A SITE CALLED TOPCLASSACTIONS.COM WITH SEVERAL INDIVIDUAL INCIDENCES OF NEWER YEARS AND OTHERS MODELS WHERE THE ROOF LEAKS INTO THE REAR AND FRIES THE COMPUTER. ONE NOTED ' THAT HAPPENED WHILE I WAS DRIVING! I LOST BRAKES AND ENGINE POWER, THE GEAR BOX GOT LOCKED. EVENTUALLY I PULLED INTO PARKING LOT. AT THAT POINT I TRIED TO TURNED OFF THE ENGINE OF THE CAR BUT IT WOULDN'T LET ME.' SOMEONE ELSE NOTED BRAKE FAILURE AS WELL. THE SUNROOF ISSUE IS NOT UNCOMMON AND VOLVO IS GIVING CONSUMERS THE RUN AROUND WHEN THEIR DESIGN LEAKS AND DAMAGES THE COMPUTER CONTROLLING KEY SAFETY FEATURES. THESE ARE 'NEW' CARS 2016 AND UP. THERE ARE ALSO INSTANCES WHERE THE CONSUMER PAYS TO GET THE LEAK 'FIXED' AND IT CONTINUES TO LEAK THEREFORE INCREASING THE CHANCE OF THE SAFETY COMPUTER FAILING.
Source: NHTSA WEB SITE -
2004 VOLVO XC90- SAN DIEGO, CA
ON CERTAIN PASSENGER VEHICLES, THE OUTER TIE ROD BALL JOINT CAN DEFORM AT HIGH LOADS CAUSING A LOSS OF CLAMPING AND THE NUT MAY LOOSEN, WHICH MAY EVENTUALLY LEAD TO A FRACTURE OF THE OUTER ROD BALL JOINT. THE DRIVER MAY NOTICE THE VEHICLE IS DIFFCULT TO MANEUVER INCREASING THE RISK OF A CRASH. WHEELS: ON CERTAIN SUV'S, THE FRONT WHEEL SPEED SENSORS MAY BE DEFECTIVE, CAUSING AN ERRONEOUS SPEED SIGNAL THIS CAN ADVERSELY AFFECT A NUMBER OF VEHICLE FUNCTIONS, INCLUDING BRAKE, ENGINE, TRANSMISSION, AND TORQUE DISTRIBUTION CONTROL WHICH RELY ON THIS SIGNAL FOR PROPER OPERATION. SEAT BELTS: REAR ON CERTAIN SUV'S, THE SEAT BELT ATTACHMENT FOR THE SECOND AND THIRD ROW MAY NOT HAVE BEEN FITTED PROPERLY. IN THE EVENT OF A CRASH, THE SEAT OCCUPANT MAY NOT BE PROPERLY RESTRAINED, INCREASING THE RISK OF INJURY. CORRECTIVE ACTIONS: DEALER WILL INSPECT AND REPAIR FREE OF CHARGE. IN MY CASE, THE MANUFACTURER HAS REFUSED TO REPAIR FREE OF CHARGE, THEREFORE, THE VOLVO DEALER WILL NOT REPAIR DEFECTS ON MY SUV.
Source: NHTSA WEB SITE -
2018 VOLVO XC90- PUYALLUP, WA
CAR SUDDENLY ACTIVATED THE BRAKES, BRINGING IT TO A FULL STOP FROM 35MPH. IT WAS ON A CITY STREET. THERE WAS A 3-WHEELED MOTORCYCLE APPROACHING IN THE ONCOMING LANE, BUT IT WAS CENTERED IN ITS LANE, WITH NO RISK OF COLLISION. WE WERE APPROACHING AN UNCONTROLLED INTERSECTION (NO SIGNAL, NO SIGNS) WHEN IT OCCURRED. THE CAR STOPPED SO SUDDENLY THAT THE SHOULDER HARNESSES CAUSED SOME DISCOMFORT. HAD ANYONE BEEN FOLLOWING AT A CLOSE DISTANCE, A REAR-END COLLISION WOULD HAVE BEEN LIKELY.
Source: NHTSA WEB SITE -
2001 VOLVO S60- VANCOUVER, WA
TERRIBLE GAS SMELL EVERY TIME I DRIVE IT. I GOT SOMEONE TO CHECK IT OUT, THERE IS GAS LEAKING FROM THE FUEL PUMP. THIS PERSON PUT SOME PUTTY OVER THE LEAK WHICH STOPPED THE SMELL BUT THIS IS NOT SAFE. I SEE A RECALL FOR THE FUEL PUMP BUT IT SAYS MY CAR DOESN'T HAVE A CURRENT RECALL.
Source: NHTSA WEB SITE -
2009 VOLVO C70- CHARLOTTE, NC
TL* THE CONTACT OWNS A 2009 VOLVO C70. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE LOSS MOTIVE POWER AND STALLED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TIMING BELT TENSIONER HAD FAILED. DURING THE FAILURE, THE VALVES WERE BENT. THE VEHICLE WAS NOT YET REPAIRED. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 88,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE