VOLVO Complaints

View complaints related to VOLVO. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2016 VOLVO XC90
    - TACOMA, WA

    MY PASSENGER REAR DOOR HANDLE BROKE INTERNALLY WHERE IT COULD NOT BE OPENED FROM THE INSIDE OR THE OUTSIDE OF THE VEHICLE. BOTH REAR DOOR HANDLES FAILED AND AFTER DRIVING AROUND WITH MY KIDS HAVING TO GO IN AND OUT OF THE CAR THROUGH THE FRONT I FINALLY RECEIVED A LOANER FOR 5 WEEKS UNTIL THE PARTS WERE AVAILABLE TO REPAIR THE DOORS. IT APPEARS THE FRONT DRIVER AND FRONT PASSENGER HANDLE MAY FAIL. IT IS VERY SCARY TO HAVE YOUR KIDS IN A CAR AND NOT BE ABLE TO OPEN THE DOOR FROM THE INSIDE OR THE OUTSIDE. I LOOKED ONLINE AND THERE WERE LOTS OF RECENT ACCOUNTS OF XC90 AND XC60S HAVING THIS ISSUE IN EUROPE AND AMERICA. THE DEALERSHIP SAID IT WASN'T COVERED UNDER THE WARRANTY. I ENDED UP PAYING FOR THE LABOR AND VOLVO CORPORATE PAID FOR THE $900 PART INSIDE THE DOOR.

    Source: NHTSA WEB SITE
  • 2016 VOLVO S60
    - TALLAHASSEE, FL

    2016 VOLVO S60. CONSUMER WRITES IN REGARD TO NHTSA SAFETY RECALL 20V-378. *LD THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIR. *JS

    Source: CONSUMER LETTER
  • 2013 VOLVO XC60
    - SALT LAKE CITY, UT

    UPPER SEAL ON THE FRONT WINDSHIELD HAS FAILED. WATER LEAKS ON THE INSIDE OF THE CAR ON DRIVERS SIDE, INTO THE UPPER LIGHT CONSOLE AND ON THE PASSENGER SIDE. THE VEHICLE HAS ALWAYS BEEN GARAGED AND IS OTHERWISE IN GREAT CONDITION. THE WINDSHIELD IS THE ORIGINAL FACTORY INSTALLED WINDSHIELD.

    Source: NHTSA WEB SITE
  • 2013 VOLVO XC60
    - SAN ANTONIO, TX

    THERE IS A LEAK ON MY FRONT WINDSHIELHE, DRIVERS SIDE.. WHEN IT RAINS WATER SEEPS IN.. THE LEAK IMPACTS MY SAFETY WHILE DRIVING. EG: YESTERDAY ICE COLD WATER WAS DRIPPING ONTO MY LAP WHILE I WAS DRIVING (DISTRACTING), AS WELL AS OBSTRUCTING MY VISION WHILE IT RAN DOWN THE INSIDE OF THE GLASS ). IT SEEMS MANY VOLVO OWNERS ARE EXPERIENCING THE SAME PROBLEMS ESPECIALLY XC60'S. APPARENTLY THE SEAL DID NOT ADHERE CORRECTLY THEREFORE, EVENTUALLY ALL XC'S WILL EXPERIENCE IF NOT RECALLED BY VOLVO. THE AIRBAGS ARE SUPPORTED BY THE FRONT WINDSHIELD AND IF NOT FIXED, MAY LEAD TO DEATH FOR MAY VOLVO OWNERS. PLEASE HELP US WITH VOLVO CORPORATE. THIS MATTER REQUIRES IMMEDIATE ATTENTION.

    Source: NHTSA WEB SITE
  • 2012 VOLVO S60
    - SAUKVILLAGE, IL

    APRIL B2021. I WAS DRIVING ON THE HIGHWAY AND MY VEHICLE STALLED . I IMMEDIATELY PULLED OVER AND GOT OUT THE CAR FEARFUL OF MY SAFETY I CALLED A TOW TRUCK TO TOW THE CAR. THE CAR WAS TOWED TO A VOLVO DEALERSHIP WHICH REFUSED TO DIAGNOSE THE CAR. SO I GOT IT TOWED TO A CERTIFIED SHOP. I WAS TOLD THAT TWO CYLINDERS LOST PRESSURE AND I NEED A REPLACEMENT MOTOR. WHAT? I NEVER RECEIVED ANY WARNING LIGHTS , NO LOW OIL PRESSURE LIGHT. I FOLLOWED THE MAINTENANCE SCHEDULE. HOW IS THIS . I'VE CONTACTED VOLVO AMERICA AND AM WAITING. I FIND IT STRANGE THAT THE VOLVO THAT I'VE BEEN USING FOR THE LAST FOUR YEARS SUDDENLY REFUSED TO LOOK AT THE CAR. I'M LEARNING THAT SEIZED ENGINES IN THIS PARTICULAR MAKE AND MODEL IS COMMON RIGHT AROUND 100,000 MILES.

    Source: NHTSA WEB SITE
  • 2006 VOLVO XC90
    - FLINT, MI

    TL* THE CONTACT OWNS A 2006 VOLVO XC90. THE CONTACT STATED THAT THE VEHICLE WAS LEAKING FUEL FROM THE FUEL PUMP ASSEMBLY. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FUEL FILTER AND FUEL LINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 244,777.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2020 VOLVO XC90
    - KISSISSIMEE, FL

    THE SPOILER COVER OVER THE THIRD BRAKE LIGHT CAME OFF ON I-95 IN THE MIDDLE OF THE FREEWAY FOR UNKNOWN REASONS.

    Source: NHTSA WEB SITE
  • 2016 VOLVO XC90
    - MILFORD, NH

    WHEN DRIVING MY VOLVO AFTER IT HAS RAINED AND I BEGIN TO BREAK, WHILE ON A ROAD WITH A MINIMAL DECLINE, RAIN WATER POURS INTO THE CABIN. I WAS TOLD BY VOLVO SERVICE TECHNICIANS THE WATER IS NOT ABLE TO CHANNEL THROUGH THE SUNROOF CHANNELS CORRECTLY DUE TO CORROSION OR CLOGGING IN THE DRAINAGE TUBES/SUNROOF TRAY ASSEMBLY. THE WATER POURS INTO THE CABIN NEAR THE INTELLISAFE/REARVIEW MIRROR AREA. THIS EVENT CREATES A DISTRACTION TO THE DRIVER ESPECIALLY IF BREAKING WHILE ON A RIGHT HAND CURVE AS THE WATER POURS OUT TOWARDS THE DRIVERS FIELD OF VISION. FOR FEAR OF WATER DAMAGING ANY ELECTRICAL SAFETY COMPONENTS, OR THE INTEGRITY OF THE INTERIOR MATERIALS I PULL OVER TO DRY THESE COMPONENTS. THIS EVENT OCCURS WHEN EVER IT RAINS.

    Source: NHTSA WEB SITE
  • 2006 VOLVO XC70
    - PHOENIX, AZ

    ORIGINAL KEYFOB ERASED ITSELF AFTER BATTERY WAS DISCONNECTED FOR TWO WEEKS WHILE REPLACING A FAILED ENGINE. I WORKED WITH VISTEON AUTOMOTIVE SYSTEMS AS AN ELECTRICAL ENGINEER, MANUFACTURING THEIR REMOTE KEYLESS ENTRY SYSTEMS. I KNOW VERY WELL THAT THE KEYFOB SHOULD BE PROGRAMMED IN NON-VOLATILE MEMORY CHIPS. VOLVO DOES NOT SEEM TO BE DOING THAT. THIS COULD BE A PUBLIC HAZARD ISSUE WHEN HAVING TO JUMP-START SUCH A VEHICLE TO GET AWAY FROM A NATURAL DISASTER. THE CAR MAY NOT START UNTIL YOU TOW IT TO VOLVO TO RE-PROGRAM IT. IN MY CASE, COURTESY VOLVO OF SCOTTSDALE, ARIZONA SENT ME A BILL FOR 10 HOURS OF LABOR FOR KEYFOB RE-PROGRAMMING. ATA RATE OF $68/HOUR. VISTEON'S PROGRAMMING PROCEDURE TAKES MINUTES. VOLVO'S TAKES MANY HOURS. THIS IS ANOTHER HAZARD ISSUE IN ITSELF.

    Source: NHTSA WEB SITE
  • 2016 VOLVO XC90
    - MIDDLETOWN, DE

    TL* THE CONTACT OWNS A 2016 VOLVO XC90. THE CONTACT STATED WHILE DRIVING 70 MPH, THE VEHICLE STARTED LOSING MOTIVE POWER AS THE REDUCED ENGINE PERFORMANCE WARNING LIGHT ILLUMINATED. THE CONTACT HAD THE VEHICLE TOWED TO FLORENCE TOYOTA (2300 W. PALMETTO ST, FLORENCE, SC 29501) WHERE THE MECHANIC REPLACED THE SPARK PLUGS HOWEVER, CYLINDER #2 WAS STILL UNRESPONSIVE. THE VEHICLE WAS THEN TOWED TO BEACH VOLVO (855 JASON BLVD #2, MYRTLE BEACH, SC 29577) WHERE THE VEHICLE WAS DIAGNOSED AND SHE WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE CONTACT THEN HAD THE VEHICLE TRANSFERRED TO STILLMAN VOLVO CARS (1290 WILMINGTON PIKE, WEST CHESTER, PA 19382) WHERE SHE WAS INFORMED THAT A PIECE OF CYLINDER HAD FRACTURED AND IT APPEARED AS THOUGH RODENTS MIGHT HAVE TAMPERED WITH THE CYLINDER LEADING TO THE ENGINE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND A CLAIM WAS FILED. THE VEHICLE WAS NOT YET REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 105,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE