VOLVO Complaints

View complaints related to VOLVO. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2019 VOLVO XC60
    - EASLEY, SC

    WHILE I WAS DRIVING IN A BUSY MULTILANE CITY TRAFFIC SITUATION, THE CAR'S CENTER CONSOLE WENT COMPLETELY BLANK AND THE TURN SIGNALS, HAZARD LIGHTS, AND VOLVO ON CALL WERE NOT FUNCTIONING PROPERLY. I AM NOT SURE WHAT ELSE WAS AFFECTED. THIS CONTINUED FOR A FULL 1-2 MINUTES, UNLIKE TIMES BEFORE WHEN THE SYSTEM HAS DONE THE SAME THING BUT QUICKLY RE-BOOTED. THE SAFETY OF OTHERS AND MYSELF WAS COMPROMISED, AS I NEEDED TO CHANGE LANES TO GET ONTO THE INTERSTATE. I COULD NOT TELL IF MY SIGNALS WERE FUNCTIONING BECAUSE THE SIGNALS WERE NOT MAKING A CLICKING SOUND AND THE FLASHING SIGNAL INDICATOR LIGHTS WERE COMPLETELY NONFUNCTIONAL. I TRIED THE HAZARD LIGHTS AS WELL, WHICH DID NOT FUNCTION. I PRESSED THE VOLVO ON CALL BUTTON, BUT NOTHING HAPPENED. WHEN I TOOK THE CAR TO THE DEALERSHIP, THE SERVICE MANAGER STATED THAT A "SOFTWARE UPDATE" WAS PERFORMED TO FIX THE PROBLEM, AND WHEN I QUESTIONED HOW I WAS TO KNOW IF THIS WOULD BE A PROBLEM IN THE FUTURE, I WAS TOLD THAT I "WOULDN'T KNOW UNLESS THERE WAS A PROBLEM" AND THEY CLAIMED TO KNOW NOTHING ABOUT WHETHER THE INCIDENT WOULD BE REPORTED TO THE NHTSA. I FEEL UNSAFE DRIVING THIS CAR NOW, WHICH IS IRONIC CONSIDERING THAT I BOUGHT A VOLVO FOR ITS PURPORTED SAFETY.

    Source: NHTSA WEB SITE
  • 2011 VOLVO XC90
    - ANCHORAGE, AK

    94,000 MILES 2011 VOLVO XC90 PURCHASED 4 MONTHS AGO. VEHICLE WAS PARKED STATIONARY IN DRIVEWAY. IN THE MIDDLE OF THE NIGHT WATER INTRUDED THE FRONT PASSENGER CABIN AND DASHBOARD OF THE VEHICLE THROUGH A SUNROOF DRAINAGEDEFECT IN THIS YEAR AND MODEL OF VOLVO XC90. SIX INCHES OF WATER POOLED IN THE FRONT PASSENGER FLOOR AND PERMEATED THE DASH CAUSING THE CEM TO SHORT AND START AN ELECTRICAL FIRE. THE CABIN OF THE VEHICLE FILLED WITH THICK SMOKE FROM THE ELECTRICAL FIRE AND THE CAR ALARM BEGAN TO GO OFF. THE ELECTRICAL FIRE BEGAN IN THE DRIVER COMPARTMENT HOUSING THE CEM. THE CEM WIRES WERE COMPLETELY MELTED AWAY. MULTIPLE ELECTRICAL SYSTEMS EFFECTED AND REQUIRE REPLACEMENT PLUS SMOKE/FIRE/WATER REMEDIATION. PER MECHANIC REPAIRS EXCEED VALUE OF VEHICLE. TOTAL LOSS.

    Source: NHTSA WEB SITE
  • 2016 VOLVO XC90
    - ARLINGTON, VA

    THE INSIDE DOOR HANDLES (LEVERS TO OPEN THE DOORS)- HAVE A THICK METALLIC PAINT THAT CHIPS OFF AND CAUSES FINGERS TO BE CUT.

    Source: NHTSA WEB SITE
  • 2021 VOLVO XC90H
    - LEXINGTON, MA

    VEHICLE IN MOTION WITH TURN SIGNAL ON - A LOUD POP FROM THE SPEAKERS IS HEARD - THEN ALL AUDIO IN THE VEHICLE IS SILENCED. AFTER THIS SITUATION, NO AUDIO WORKS FROM EITHER RADIO, TURN SIGNALS, PARKING SENSORS, LANE KEEPING BEEP, ETC. AFTER SHUTTING THE VEHICLE DOWN FOR ~15 MINUTES AND RESTARTING THE PROBLEM WILL CLEAR. BECAUSE OF IT'S INTERMITTENT NATURE, DEALERS ARE UNABLE TO DIAGNOSE - BUT THIS PROBLEM IS IMPACTING MANY USERS - SEE THIS FORUM THREAD HTTPS://WWW.SWEDESPEED.COM/THREADS/SPEAKERS-CUT-OUT-WITH-A-POP-CAME-BACK-AFTER-VEHICLE-OFF-FOR-A-FEW-MINUTES.630447/PAGE-5 - THIS HAS SAFETY IMPLICATIONS AND NONE OF THE AUDIO CUES FOR VEHICLE SAFETY SYSTEMS WORK ONCE THE VEHICLE GOES INTO THIS STATE. PLEASE GET VOLVO TO ADDRESS THIS PROBLEM SERIOUSLY.

    Source: NHTSA WEB SITE
  • 2013 VOLVO XC60
    - POTOMAC, MD

    WHEN RAINING OUTSIDE WATER DROPS INSIDE ON THE DRIVER FROM THE TOP OF THE WINDSHIELD ABOVE THE STEERING WHEEL . THIS JUST STARTED ON A 7.5 YEAR OLD CAR BUT WITH ONLY 47,850 MILES. THIS IS A SAFETY ISSUE BECAUSE THE DRIVER IS GETTING WET AND IS TOTALLY DISTRACTED AND, IF IGNORED, THE BODY WILL RUST, LOOSENING THE WINDSHIELD.. THE CAR CANNOT BE SAFELY DRIVEN IN THE RAIN WITH THIS LEAK AND IT CANNOT BE LEFT OUTSIDE AT ALL IF THERE IS ANY CHANCE OF RAIN, UNLESS THE WINDSHIELD IS COVERED WITH PLASTIC. IF I IGNORE THIS THE CAR WILL RUST AROUND THE WINDSHIELD SO AS TO WEAKEN IT'S ROLE AS A PART OF THE SAFETY CONSTRUCTION TO PROTECT THE OCCUPANTS IN A CRASH.

    Source: NHTSA WEB SITE
  • 2013 VOLVO XC60
    - LAFAYETTE, LA

    EVERY TIME IT RAINS WATER RUNS IN FROM SUNROOF AND OR FRONT WINDSHIELD GOT TO WHERE YOU CAN'T EVEN DRIVE IN THE RAIN ANYMORE IT IS SO BAD. STILL HAS THE FACTORY WINDSHIELD IN THE CAR.

    Source: NHTSA WEB SITE
  • 2013 VOLVO XC60
    - DAHLONEGA, GA

    WHEN IT RAINS, WATER LEAKS FROM THE TOP OF MY WINDSHIELD DOWN INTO MY CAR. IT IS GETTING PROGRESSIVELY WORSE. WATER STARTS TO STREAM DOWN THE INSIDE OF MY WINDSHIELD CAUSING ME TO HAVE TO TAKE A TOWEL AND WIPE IT DOWN AS I AM DRIVING TO SEE. THE WATER ALSO DRIPS DOWN ONTO THE CONSUL AND ONTO THE DRIVER AND PASSENGER LEGS AND FEET. THE INTERIOR GETS WET AND SMELLS SOURED AFTER EACH RAIN. I AM SCHEDULING AN APPOINTMENT TO HAVE MY WINDSHIELD REPLACED DUE TO FAULTY ADHESIVE AT THE TOP OF THE WINDSHIELD. I HAVE READ ABOUT NUMEROUS OTHER CASES AND I AM DISAPPOINTED THERE HAS NOT YET BEEN A RECALL. THIS IS DANGEROUS AND CAUSING FURTHER DAMAGE TO MY VEHICLE.

    Source: NHTSA WEB SITE
  • 2009 VOLVO S80
    - SKOWHEGAN, ME

    SEVERE SUBFRAME RUST DUE TO THE EXHAUST ON VOLVO S80 V8 BEING TOO CLOSE AND MELTING THE PAINT OFF. CAR IS VERY CLEAN AND WE'LL TAKEN CARE OF. APPEARS TO BE A VERY COMMON PROBLEM ON THE V8 S80S.

    Source: NHTSA WEB SITE
  • 2012 VOLVO S60
    - LANCASTER, PA

    WINDSHIELD SEPARATING FROM THE CAR AT THE TOP. POTENTIALLY HAZARDOUS FROM WATER RUNNING DOWN THE INSIDE OF THE WINDSHIELD THAT CAN NOT BE CLEARED EXCEPT BY HAND WHILE DRIVING. ALSO LIKELY TO CAUSE WATER DAMAGE TO THE INTERIOR OF THE CAR!

    Source: NHTSA WEB SITE
  • 2004 VOLVO XC90
    - NEW YORK, NY

    INSIDE SMELLS OF GASOLINE AFTER STARTING, AND WHILE DRIVING. PERSISTENT. NAUSEATING WHILE DRIVING. WINDOWS MUST BE LET DOWN WHILE DRIVING.

    Source: NHTSA WEB SITE