VOLVO Complaints

THE TRUNK WILL NO LONGER OPEN ALTHOUGH WHEN I USE THE REMOTE KEY TO UNLOCK IT I DO HEAR IT CLICK. I HAVE READ THAT THIS HAS BEEN A PROBLEM FOR OTHER DRIVERS, WHICH IS WHY I'M REPORTING IT HERE.

TL* THE CONTACT OWNS A 2020 VOLVO XC60. THE CONTACT STATED WHILE DRIVING 45 MPH, WHEN THE VEHICLE BEGAN TO DECELERATE INDEPENDENTLY AND SHE DEPRESSED ON THE BRAKE PEDAL TO STOP THE VEHICLE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED SHE CONTINUED TO DRIVE TO HER DESTINATION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V144000 (FORWARD COLLISION AVOIDANCE). THE VEHICLE WAS TAKEN TO LOCAL DEALER VOLVO CARS SAN DIEGO LOCATED AT 5350 KEARNY MESA RD, SAN DIEGO, CA 92111, (858) 279-9700 WHERE THE RECALL REPAIRS WERE COMPLETED. THE CONTACT STATED AFTER THE RECALL WAS COMPLETED, WHILE DRIVING AT A SLOW SPEED AND APPROACHING ANOTHER VEHICLE TURNING TO THE RIGHT WHEN SHE EXPERIENCED THE FAILURE FOR THE SECOND TIME. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT ALSO STATED WHILE DRIVING AT LOW SPEED AT A PARKING LOT WHEN THE VEHICLE FORCEFULLY APPLIED THE BRAKES. THE CONTACT STATED THE AUTOMATIC INTERVENTION WARNING LIGHT WAS ILLUMINATED. THE CONTACT SUSTAINED A WHIPLASH AND CONCUSSION AND SEEK MEDICAL ATTENTION 3 DAYS LATER. THE CONTACT STATED SHE HAD EXPERIENCED THE FAILURE ON 4 DIFFERENT OCCASION AND ALSO WHEN GEARS ON REVERSE. THE VEHICLE WAS TOWED LOCAL DEALER VOLVO CARS CARLSBAD LOCATED AT 6830 AVENIDA ENCINAS, CARLSBAD, CA 92011. (760) 931-7100 AND UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 6,000.

MY CAR HAS BEEN AT BERGERON VOLVO FOR ONE MONTH. I HAD TAKEN IT IN DUE TO REAR HEAD REST INTERMITTENTLY NOT STAYING UP. THEY COULD NOT REPRODUCE SO I PICKED CAR UP AND IT DID IT AGAIN I TOOK IT BACK. THEY AGAIN COULD NOT FIND. I WENT IN AND IT DID IT WITH SERVICE MANAGER EXCEPT OTHER SIDE REAR HEADREST. I CALLED TODAY TO CHECK ON AND THEY SAID IT WAS BECAUSE WE HIT IT 5-6 TIMES AND OVERHEATED IMPLYING NOT AN ISSUE. THEY SAID SWITCH WAS GETTING HOT ON DASH AND 1400 TO REPLACE. I TOLD THEM TO REPLACE AS UNDER CERTIFIED WARRANTY. HE THEN AVOIDED REPLACING I TOLD HIM I WOULD PICK UP CAR IF HE WOULD WRITE ON PAPER SAFE TO DRIVE AS I DID NOT WANT IT TO FALL DOWN IN ACCIDENT AND BREAK SOMEONES NECK. HE DECLINED AND SAID HE WOULD CALL VOLVO AGAIN. PLEASE HELP. I AM WORRIED IT WILL FALL DOWN DURING IMPACT AND SNAP SOMEONES NECK

WHEN ENTERING THREE LOCAL INTERSECTIONS THE CITY SAFETY AUTO BRAKE ENGAGES EVEN THOUGH THERE IS NOTHING IN FRONT OF THE CAR. IT HAS ONLY HAPPENED AT THESE 3 LOCATIONS. THEY ARE LIGHT CONTROLLED INTERSECTIONS WITH INGROUND SENSORS. SPEEDS HAVE ALWAYS BEEN LESS THAN 10 MPH. THE MOST CONCERNING EXAMPLE WAS THE BRAKING STOPPED THE CAR AND THEN WHEN MY SPOUSE ATTEMPTED TO CONTINUE THROUGH THE INTERSECTION IT STOPPED HER AGAIN AND SHE WAS NEARLY REAR ENDED. ALL THREE APPEAR TO HAVE BEEN UPDATED OR ARE NEW. THIS HAS BEEN GOING ON FOR PROBABLY A YEAR AND IT DOESN'T HAPPEN AT THESE INTERSECTIONS 100% OF THE TIME, BUT THESE ARE THE ONLY INTERSECTIONS WE HAVE HAD THE ISSUE, IN THE 4 YEARS WE HAVE OWNED THE CAR. I HAD THE CAR LOOKED AT WHEN IT WAS IN FOR OUR LAST OIL CHANGE AND THE COMPUTER IS NOT INDICATING ANY ERROR CODE ACCORDING TO THE MECHANIC. SO THE SYSTEM THINKS THERE WAS SOMETHING IN FRONT OF THE CAR. I HAVE NOT FOUND VERY MUCH ONLINE WHEN TRYING TO SEARCH THIS ISSUE. THE DATE I AM LISTING WAS THE MOST RECENT. WE DO HAVE A VIDEO FROM YESTERDAY.

SEVERE SUBFRAME RUST DUE TO EXCESSIVE HEAT FROM THE EXHAUST ON THE V8 MODELS OF THE VOLVO S80S ONLY. DEALER SAID THE EXCESSIVE HEAT WILL MELT THE PAINT OFF, CAUSING RUST TO ATTRACT TO THE SUBFRAME. THE SUBFRAME IS A CRITICAL COMPONENT TO THE CAR, UNFORTUNATELY ALTHOUGH VOLVO HAS SAID THIS IS A COMMON PROBLEM ON THE V8 MODELS, THEY WILL NOT DO ANYTHING TO FIX THE PROBLEM. THIS IS THE ONLY PLACE MY VEHICLE HAS RUST, AND THE CAR IS UNDERCOATED YEARLY.

MY SON WAS IN A SIDE IMPACT COLLISION ON THE PASSENGER SIDE OF HIS 2004 VOLVO S60. HE WAS IN A RURAL AREA AND EITHER DIDN'T SEE THE ONCOMING CAR OR MISSED HIS STOP SIGN AND THE ONCOMING DRIVER WAS UNABLE TO STOP. THE OTHER DRIVER IS UNINJURED BUT MY SON IN SEVERELY INJURED WITH A GRADE 3 DAI HEAD INJURY. HE WAS WEARING HIS SEAT BELT. THE SIDE AIRBAGS DEPLOYED BUT NOT THE ONE IN THE STEERING WHEEL. IN AN EMAIL VOLVO TOLD ME THIS IS HOW THE AIRBAGS ARE DESIGNED AND THAT THE DRIVER AIRBAGS WILL NOT DEPLOY ON SIDE IMPACT. IF THAT IS CORRECT INFORMATION, THIS NEEDS TO CHANGE. THE ONLY SIGNIFICANT INJURY MY SON HAS IS WHERE HIS HEAD HIT THE STEERING WHEEL, IF THAT AIRBAG HAD DEPLOYED HIS INJURIES WOULD HAVE POTENTIALLY BEEN MUCH LESS. THE AIRBAGS ARE ALREADY THERE, I DON'T UNDERSTAND WHY THEY CAN'T JUST DEPLOY ON ANY SIGNIFICANT IMPACT. I WILL INCLUDE PICTURES.

SIGNIFICANT ISSUES WITH EXTERIOR BODY PAINT, COMPLAINED TO VOLVO AND SHOWED IT TO DEALER AS PER THEIR ADVISE, DEALER AGREED THAT THIS SHOULD NOT BE THERE WITH LIMITED MILES AND MAINLY LOCAL DRIVING WITH THIS CAR. SCRATCHES ALL OVER THE BODY AND THIS WAS THERE WITH IN 4 YEARS OF CAR AND I HAVE TRIED DETAILING THE CAR MULTIPLE TIMES WITH NO HELP TO REMOVE SCRATCHES. WHILE AT DEALERSHIP, RAN IN TO DEALER EMPLOYEE AND ANOTHER CUSTOMER WITH SIMILAR ISSUE FOR 2012 VOLVO S60. VOLVO REFUSES TO ADDRESS THIS ISSUE SAYING IT'S OUTSIDE WARRANTY. DEALERSHIP TOOK PICTURES AND AGREED THAT THIS IS DUE TO SOME UNDERLYING PAINT ISSUES, THEY WOULDN'T PUT IT IN WRITING AND LET VOLVO MANAGE THE COMPLAINT. NEED SOME HELP TO ADDRESS THIS ISSUE AS IT IS MORE WIDESPREAD THAN VOLVO ADMITS. I JUST NEED PAINT REPLACEMENT AND NOT EXPECTING ANY FINANCIAL COMPENSATION. ATTACHING PICTURES AND CAN PROVIDE MORE IF NECESSARY (REFLECTION DUE TO LIGHT, PLEASE ZOOM IN AND YOU WILL SEE THE 2 INCHES LONG STREAKS AND WHITE SPECKLES ALL OVER). COMPLAINT NUMBER WITH VOLVO USA -ID#200417-000663

TL* THE CONTACT OWNS A 2010 VOLVO S40. THE CONTACT STATED THAT THE VEHICLE FAILED TO SHIFT FROM REVERSE TO DRIVE AS THE GEAR SHIFTER WAS STUCK IN NEUTRAL. THE CONTACT WAS UNAWARE OF ANY WARNING LIGHTS ILLUMINATING. THE DEALER ALAN BYERS (1230 W GENESEE ST, SYRACUSE, NY 13204) WAS NOTIFIED OF THE FAILURE HOWEVER, THE VEHICLE WAS NOT TOWED TO THE DEALER FOR DIAGNOSIS OR REPAIRS. THE CONTACT RESEARCHED THE FAILURE ONLINE AND FOUND NHTSA CAMPAIGN NUMBER: 10V255000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND A CASE WAS OPENED. THE CONTACT WAS INFORMED BY THE MANUFACTURER THAT THE RECALL COULD NOT BE FOUND IN THEIR SYSTEM. THE MANUFACTURER RECALL NUMBER WAS: R227. THE CONTACT STATED THAT THE FAILURE OCCURRED A YEAR AGO, AND WAS CORRECTED BY AAA ROADSIDE ASSISTANCE. THE FAILURE MILEAGE WAS 74,000.

MY CAR HAS THE START/STOP FUNCTION. IT HAS A BUTTON TO MANUALLY DEACTIVATE THE START/STOP SYSTEM BUT IT HAS TO BE PUSHED EVERY TIME THE CAR IS RESTARTED. MY HUSBAND WAS DRIVING THE CAR A COUPLE OF WEEKS AGO AND DECIDED TO STOP AT A CONVENIENCE STORE TO GET A PEPSI. HE PARKED IN A PARKING SPACE. HE DIDN'T REALIZE THAT HE HADN'T PRESSED THE DEACTIVATION SWITCH AND WHEN HE PARKED THE CAR, IT SHUT OFF. HE'D BEEN DRIVING IN A LOT OF TRAFFIC AND DIDN'T REALIZE THE START/STOP HAD STOPPED THE ENGINE. HE THOUGHT HE'D TURNED THE CAR OFF. WELL, HE OPENED THE DOOR AND WHEN HE TOOK HIS FOOT OFF THE BRAKE PEDAL THE ENGINE RESTARTED AND THE CAR LURCHED FORWARD CAUSING IT TO JUMP THE CONCRETE PARKING BUMPER. FORTUNATELY THE ONLY DAMAGE IT CAUSED WAS TO THE PLASTIC BELLY PAN UNDERNEATH THE ENGINE. BUT SOMEONE IN A 4X4 PICKUP HAD TO WINCH MY CAR BACKWARDS TO GET IT OFF THE PARKING BUMPER. THERE SHOULD BE AN OPTION IN THE CAR'S CONTROL CENTER TO PERMANENTLY DEACTIVATE THE AUTO START/STOP FUNCTION INSTEAD OF HAVING TO DO IT MANUALLY EVERY TIME THE CAR IS STARTED. ALL CARS WITH THE AUTO START/STOP FEATURE NEED TO HAVE THE OPTION AVAILABLE. VOLVO TOLD ME IT CAN'T BE DONE. IT'S A COMPUTER, I'M SURE IT COULD BE REPROGRAMMED WITH THAT OPTION. THIS IS JUST AN ACCIDENT AND LAWSUIT WAITING TO HAPPEN! IT'S EASY TO FORGET, ESPECIALLY IF A PERSON HAS A LOT ON HIS/HER MIND (AND WHO DOESN'T THESE DAYS?)

LOUD SPORADIC NOISE COMING FROM GAS HOLE.*DT CONSUMER STATED VEHICLE CANNOT ACCEPT GAS.*JB