VOLVO Complaints
View complaints related to VOLVO. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2011 VOLVO XC70- AROMAS, CA
WINDSHIELD LEAKING. WATER ON CAR FLOOR. CAR WAS PARKED. WINDSHIELD LOOSE AT TOP. CAR WAS STATIONARY.
Source: NHTSA WEB SITE -
2004 VOLVO XC90- UNION, SC
WHILE I'M MOTION THE SRS AIRBAG LIGHT CAME ON TRANSMISSION URGENT LIGHT CAME ON AND ABS LIGHT THE BATTERY KEEPS BUBBLING LIKE ITS GONE BLOW UP IN MY TRUNK I HAVE TO JUMP IT OFF EVERY MORNING I PAID ALOT FOR THIS SUV CAN YOU PLEASE HELP ME KEEP MY ONLY CAR IN WORKING ORDER I HAVE HAD ALL MAINTAINS DONE IN PAST NOW THE COOLANT SYSTEM IS LEAKING WHAT IS GOING ON WITH THIS VOLVO XC90 T6 AWD [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM
Source: NHTSA WEB SITE -
2018 VOLVO XC60- PHILADELPHIA, PA
I HAD BEEN EXPERIENCING LOUDER THAN WHAT SHOULD BE NORMAL NOISE WHILE DRIVING MY VEHICLE. SEVERAL DAYS LATER THE VEHICLE STARTED TO VIBRATE WHILE IN MOTION DRIVING THROUGH CITY STREETS. THEN ON NOVEMBER 24TH WHILE DRIVING ALONG THE NJ TURNPIKE THE VEHICLE BEGAN TO VIBRATE AND BOUNCE SO SEVERELY THAT I HAD TO PULL OVER BECAUSE I THOUGHT A TIRE WAS GOING TO BLOW OUT. THE VIBRATION WAS SO INTENSE WHILE GOING THE SPEED LIMITED.I HAD TO REDUCE THE SPEED AND DRIVE WITH HAZARDS ON TO GET TO MY LOCATION. I IMMEDIATELY MADE A SERVICE APPOINTMENT TO HAVE THE VEHICLE LOOKED AT. THE VOLVO SERVICE DEPARTMENT CONDUCTED A ROAD TEST AS WELL AS A BALANCE TEST. WHAT I WAS TOLD WAS THAT THE FOAM BELT INSIDE 3 OF THE 4 TIRES HAD STARTED TO BREAK FREE WHICH CAUSED MY VEHICLE TO VIBRATE ALL OVER THE FREEWAY. THE DEALERSHIP SAID THAT THEY WOULD REMOVE THE FOAM AND THAT THEY TIRES "SHOULD BE OK" OR THEY COULD REPLACE THE TIRES BUT I WOULD HAVE TO PAY FOR THEM. I HAVE A BRAND NEW CAR THAT IS LEASED WITH BRAND NEW CONTINENTAL CROSSCONTACT LX SPORT TIRES AND I BELIEVE THAT THE MANUFACTURER SHOULD BE RESPONSIBLE FOR FIXING THE DEFECT THAT OCCURRED IN THE TIRES.HONESTLY, I AM LUCKY THAT MY CAR DIDN'T FLIP OVER!
Source: NHTSA WEB SITE -
2017 VOLVO XC90- EUSTIS, FL
AFTER JUST 23K MILES, THE BRAKE PADS, ROTORS, AND TIRES ALL SHOW OVERWEAR AND WILL REGULARLY NEED REPLACEMENT ABOUT EVERY 20-30K MILES. I HAVE BEEN ADVISED THAT THIS IS IN PART DUE TO DESIGN OF THE CHASSIS AND, IF USED REGULARLY, THE ADAPTIVE CRUISE CONTROL. VOLVO DEALERSHIP SAYS IT IS A REGULAR COMPLAINT THEY SEE WITH THE 2017 AND NEWER MODELS. TIRE COMPANY (PIRELLI) SAYS IT IS NOT THE TIRES.
Source: NHTSA WEB SITE -
2009 VOLVO VNM- FAIRFIELD, NE
MY OTHER ISSUE WITH THIS TRUCK IS. THE EMISSIONS SYSTEM IS NOT SAFE TO OPERATE. IF THE TRUCK'S COMPUTER CANNOT DETECT IF THERE IS A PLUGGED DPF/DOC FILTER ON THE EXHAUST SYSTEM THE DRIVER CANNOT MANUALLY ACTUATE A REGEN CYCLE. THE ENGINE'S EXHAUST STREAM STAYS PLUGGED AND CAN LEAD TO VERY DANGEROUS EXHAUST BLOCKAGE UNDER THE CAB OF THE VEHICLE AS WELL AS CAN PRESENT A DANGER TO THE OPERATOR. VOLVO TRUCKS NEEDS TO OFFER A SOFTWARE UPDATE THAT ALLOWS DRIVERS TO FORCE A REGENERATION CYCLE REGARDLESS OF "ATS STATUS" SO IF THE DRIVER KNOWS THERE IS A FAULT. THEY CAN DO A MANUAL REGENERATION TO CLEAR THE DPF MUFFLER OF SOOT AND CONTINUE ON DRIVING.
Source: NHTSA WEB SITE -
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2009 VOLVO VNM- FAIRFIELD, NE
MY VOLVO VNM TRACTOR TRUCK HAS AN OIL PRESSURE SENSOR FAULT. I WAS NEARLY REAR ENDED GOING DOWN THE HIGHWAY AT 60MPH BECAUSE THE TRUCK' COMPUTER DECIDED IT NEED TO STOP THE TRUCK IN THE MIDDLE OF THE ROAD. THE TRUCK'S COMPUTER GOES INTO "LIMP MODE". THE TRUCK SHUTS OFF FUEL AND DOES NOT ALLOW THE DRIVER TO SAFELY TRAVEL DOWN THE ROAD. ANY SENSOR FAULT SHOULD NOT TELL THE TRUCK'S COMPUTER TO RANDOMLY TURN THE TRUCK OFF AND CUT FUEL. ESPECIALLY IF A PERSON IS AN UNSAFE SITUATION. I'VE OWNED OLDER SEMI TRUCKS AND IF THERE WAS A PROBLEM. I COULD STILL "LIMP" THE TRUCK TO THE SIDE OF THE ROAD. EVEN WITH THE SOUND OF METAL. THE FACT OF THE MATER IS. A SEMI TRUCK REQUIRE AIR PRESSURE TO OPERATE AIR BRAKES AND EVEN WITH A TRUCK MOTOR CLATTERING, THE AIR COMPRESSOR CAN STILL GENERATE ENOUGH AIR UNTIL THE DRIVE CAN SAFELY DRIVE THEMSELF FROM THE CENTER OF THE ROAD AND CALL FOR HELP. WITH THIS VOLVO TRUCK. ONE CANNOT DO SO. THIS IS A SAFETY LIABILITY AND VOLVO NEEDS TO HAVE A RECALL ON THIS PROBLEM. SO DRIVERS CAN HAVE "LIMP MODE" REMOVED. THE TRUCK HAS ADEQUATE OIL PRESSURE AND IS IN CORRECT OPERATING RANGE AND PRESSURE.
Source: NHTSA WEB SITE -
2012 VOLVO S60- OSHKOSH, WI
THE SENSUS/NAVIGATION SYSTEM IS PLAGUED WITH BUGS. FREQUENTLY MY BLUETOOTH FAILS TO CONNECT, AUDIO RANDOMLY STOPS WORKING FOR ALL SATNAV/RADIO FUNCTIONS, SOMETIMES THE SCREEN FAILS TO LOAD UP AT ALL. ALL SEEMS TO HAPPEN COMPLETELY RANDOMLY. SOME DAYS RADIO FUNCTIONS GREAT BUT SOME DAYS I CAN NOT LISTEN TO ANY AUDIO AT ALL. SOME DAYS MY PHONE CONNECTS TO BLUETOOTH WITHOUT ME EVEN TRYING TO CONNECT, AND SOME DAYS THE SATNAV RADIO DOES NOT CONNECT AT ALL. I HAVE EVEN GONE AS FAR AS TO RESET ALL NETWORK SETTINGS ON MY IPHONE AND REMOVE THE IPHONE FROM THE RECENT DEVICE LIST; STILL THE PHONE WILL NOT CONNECT TO THE CAR. THE ONLY THING I HAVE EVER SEEN 'FIX' THIS PROBLEM IS TO STOP THE CAR, GET OUT OF THE VEHICLE, WALK MORE THAN 20FT AWAY FROM THE CAR, LOCK THE CAR, AND WAIT A FEW MINUTES; UNLOCK, ENTER AND START VEHICLE; AND SUDDENLY IT WORKS AGAIN.
Source: NHTSA WEB SITE -
2013 VOLVO S60- FORD CITY, PA
CAR IS BURNING OIL. NO OIL LEAKS DETECTED VIA MECHANIC OR LOSS ON THE GROUND. HAVE TO PUT MULTIPLE QUARTS OF OIL PER MONTH. THE "CHECK OIL PRESSURE" ILLUMINATES TYPICALLY WHEN MAKING A TURN WHICH IS EXTREMELY DISCONCERTING. THIS IS A KNOWN PROBLEM FOR THIS VEHICLE, JUST GOOGLE IT. THEY ARE WELL AWARE THAT THESE CARS WERE INCORRECTLY RATED WITH THE AMOUNT OF OIL INITIALLY. VOLVO HAS DONE NOTHING TO REMEDY THIS SITUATION EVEN THOUGH IT'S A KNOWN PROBLEM.
Source: NHTSA WEB SITE -
2001 VOLVO V70- HINSDALE, IL
TL* THE CONTACT OWNS A 2001 VOLVO V70. THE CONTACT NOTICED A FUEL ODOR AROUND AND INSIDE THE VEHICLE. THE CONTACT ALSO NOTICED FUEL LEAKING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V483000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 69,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2017 VOLVO XC90- MONTEREY, CA
TL* THE CONTACT OWNS A 2017 VOLVO XC90. WHILE THE CONTACT'S WIFE WAS MAKING A LEFT TURN, THE VEHICLE STALLED AND HESITATED TO DRIVE. THE VEHICLE WAS TAKEN TO VOLVO OF MONTEREY (1711 DEL MONTE BLVD, SEASIDE, CA 93955, (831) 899-8800) WHERE THE HYBRID SYSTEM WAS REPLACED, BUT THE FAILURE RECURRED. THE VEHICLE WAS CURRENTLY AT THE DEALER TO HAVE THE HYBRID SYSTEM REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND RECOMMENDED THAT THE CONTACT TRADE IN THE VEHICLE. THE FAILURE MILEAGE WAS 33,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE