VOLVO Complaints

THE FRONT WINDSCREEN / WINDSHIELD BONDING HAD FAILED WITHIN THE FIRST COUPLE OF YEARS OF OWNERSHIP OF THE VEHICLE. THIS WAS NOT KNOWN AT THE TIME, MISDIAGNOSED BY THE MANUFACTURER, AND ONLY RECENTLY IDENTIFIED BY A 3RD PARTY. THIS IS APPARENTLY A COMMON ISSUE ENCOUNTERED AND HAS LED TO, ACCORDING TO THE LOCAL 3RD PARTY GARAGE, AT LEAST ONE INSTANCE OF A WINDSHIELD BECOMING DETACHED DURING DRIVING. IN OUR CASE THE BOND HAS PROGRESSIVELY FAILED ACROSS THE TOP OF THE WINDSHIELD WITH THE SYMPTOM BEING AN INTERMITTENT WATER LEAK. ONE CONCERN IS THE WINDSCREEN DETACHING DURING MOTION, BUT MY MORE SERIOUS CONCERN IT THE POSSIBILITY OF THE WINDSCREEN AFFECTING FUNCTION OF THE PASSENGER FRONT AIRBAG.

TL* THE CONTACT OWNS A 1996 VOLVO 854. WHEN THE CONTACT FILLED UP THE TANK WITH FUEL, HE SMELLED FUEL FUMES WITHOUT GETTING CLOSE TO THE VEHICLE. THE CONTACT CALLED DYER & DYER VOLVO CARS (5260 PEACHTREE BLVD, CHAMBLEE, GA 30341, (800) 552-7023) AND WAS INFORMED THAT THERE WERE NO RECALLS ON THE VEHICLE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 225,000.

WE HAVE IN AT LEAST 2 OCCASIONS EXPERIENCE THE FEATURE "CITY SAFETY" ON OUR VOLVO XC60 2015 , BRAKING TO A STOP WHILE WE ARE IN TRAFFIC FOR NO APPARENT REASON. THE COMPANY AS WELL AS THE DEALERSHIP CLAIM THIS IS HOW THE FEATURE IS SUPPOSE TO WORK . ACCORDING TO THEM THE SOFTWARE HAS ITS LIMITATIONS AND THESE LIMITATIONS INCLUDE THE CAR STOPING ABRUPTLY AND DANGEROUSLY. THE FEATURE CAN BE TURNED OFF BUT IT WILL RESET ITSELF TO ON EVERY TIME THE CAR IS RESTARTED. THE ADVICE WAS FOR US TO TURN THE FEATURE OFF EVERY TIME WE DRIVE IN THE CITY AND OR THROUGH FOG WITH DEFEATS THE PURPOSE OF A FEATURE CALLED "CITY SAFE" . WE BELIEVE THAT THE COMPANY DOES NOT WANT TO ADMIT THAT THE FIRST GENERATION OF THIS FEATURE IS NOT STREET SAFE . THANK YOU

MILEAGE ON THIS VEHICLE WAS 115K WHEN THIS HAPPENED: MY WIFE STARTED TO BACK THE CAR STRAIGHT OUT OF OUR DRIVEWAY (FROM A STOPPED POSITION, IN REVERSE GEAR) WHEN SHE HEARD A LOUD BANG WHICH CAME FROM THE DRIVERS SIDE FRONT OF THE VEHICLE. SHE STOPPED THE VEHICLE AND PLACED IT IN PARK. AFTER REMOVING THE LEFT FRONT WHEEL, I DISCOVERED THAT THE SUSPENSION COIL (OR SPRING) AS PART OF THE MACPHERSON STRUT ASSEMBLY, HAD SNAPPED IN TWO AT THE LOWER END. THE BROKEN OFF PART OF THE SPRING WAS SITTING ON THE LOWER CONTROL ARM, WHILE THE OTHER PART WAS STILL SURROUNDING THE STRUT. THAT PART OF THE SPRING WAS RESPONSIBLE FOR SLASHING THE TIRE WHEN IT FAILED. WE WERE THANKFUL THAT THIS HAPPENED ON OUR DRIVEWAY AND NOT GOING DOWN THE HIGHWAY AT A HIGH RATE OF SPEED. BUT WE WERE ALSO ASTOUNDED THAT SUCH A CATASTROPHIC FAILURE OF A SUSPENSION PART LIKE THIS WOULD OCCUR IN THE FIRST PLACE. THERE WERE NO RECALLS THAT WE WERE AWARE OF AND NOTHING IN THE SERVICE SCHEDULE ABOUT REPLACING THESE SPRINGS AT THE GIVEN MILEAGE.

2010 XC60 LEAKING WITH WATER COLLECTING PRIMARILY IN THE DRIVERS FOOTWELL. AFTER VERY MED TO HEAVY RAINS. WATER ROLLS DOWN THE DRIVERS SIDE INTERIOR WHILE DRIVING IN THE RAIN. IF CAR HAS BEEN SITTING IN RAIN IT MAY LEAK SLOWLY BUT WILL DRAIN OR LEAK MORE WHEN TURNING LEFT OR RIGHT. WATER HAS STARTED TO COLLECT ON DRIVERS SIDE ELECTRONICS.

ERROR MESSAGE SHOWED ON THE INSTRUMENT PANEL, ' HEADLAMP SYSTEM MALFUNCTION, SERVICE REQUIRED', HOWEVER THE LIGHT WORKS BUT BACKUP CAMERA STOP WORKING. IT ALSO SHOWS ANOTHER ERROR MESSAGE 'CITY SAFETY SYSTEM UNAVAILABLE'. ASK THE DEALER AND THEY SAID IT IS AN SOFTWARE ISSUE. FIXED AFTER THE SOFTWARE UPGRADE.

TL* THE CONTACT OWNS A 2018 VOLVO VNL. WHILE DRIVING 57-65 MPH, THE VEHICLE VIBRATED VIOLENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED THE DRIVESHAFT TWICE, BUT THE FAILURE CONTINUED. THE VEHICLE WAS TAKEN BACK TO THE MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE WAS OPERATING AS DESIGNED AND WAS SAFE TO DRIVE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 99,421. *TR

WHILE DRIVING ALONE IN THE RAIN FROM SPOTSYLVANIA, VA TO CLEMSON, SC TO ATTEND MY DAUGHTER'S NURSING WHITE COAT CEREMONY, OUR 2016 S80 SUNROOF EXPLODED AND SHATTERED ON I-85 SOUTH NEAR KANNAPOLIS, NC FOR NO REASON. THE TIME OF INCIDENT WAS AROUND 11:15AM. IT HAD BEEN RAINING AND TRAFFIC WAS STOP AND GO ON I-85 WITH SPEEDS ABOUT 30-35MPH WHEN THE SUNROOF SUDDENLY EXPLODED, SENDING PIECES OF THE SHATTERED GLASS FLYING OFF BEHIND MY CAR WITH SMALLER SHARDS OF GLASS COMING DOWN THROUGH THE INSIDE SUNROOF RETRACTABLE VENT WITH DROPS OF RAIN. I IMMEDIATELY PULLED INTO THE FAR RIGHT LANE TO GET OFF HWY TO ACCESS THE DAMAGE AND FIND SOME COVER AS IT WAS RAINING AND COMING INSIDE SUNROOF. I HAD NO IDEA WHERE I WAS OR WHAT STATE I WAS IN UNTIL I PULLED OFF THE EXIT AND IMMEDIATELY FOUND A SHELL GAS STATION WHICH ALSO HAD AMPLE ROOF COVER. I GOT OUT AND SAW THAT MORE THAN HALF OF OUR SUNROOF WAS MISSING AND THERE WERE TINY PIECES OF GLASS LAYING ON TOP OF THE INSIDE PART OF SUNROOF AND ALONG THE BACK PART OF THE ROOF AND TRUNK. I CALLED OUR AUTO INSURANCE COMPANY, USAA, AND THEY TOOK CAR OF THE REST.

REAR DOORS ON THE 2016 XC90 CAN BECOME UNABLE TO CLOSE/LATCH UNDER CERTAIN CIRCUMSTANCES. IF THE WEATHER IS EXTREMELY COLD AND WATER HAS MADE IT INTO THE RUBBER DOOR SEALS DUE TO EITHER MELTING SNOW OR RAIN, THE WATER CAN FREEZE PREVENTING THE DOOR FROM CLOSING ENOUGH TO LATCH. THIS CAN LEAVE THE DRIVER AND THEIR PASSENGER STRANDED ON THE SIDE OF THE ROAD OR AT A REMOTE LOCATION AND UNABLE TO DRIVE THEIR VEHICLE UNTIL THE PASSENGERS ARE ABLE TO REMEDY THE ISSUE BY EITHER MELTING THE ICE OR REMOVING THE ICE FROM THE RUBBER DOOR SEALS. NOTE: THE ICE EXPANDING DOESN'T CAUSE THE DOORS TO OPEN ON ITS OWN, BUT IF ICE IS BUILT UP IN THE RUBBER DOOR SEALS, ONCE THE DOOR IS OPENED (WHETHER THE VEHICLE IS MOVING OR STATIONARY), THE DOORS MAY NOT CLOSE AGAIN DUE TO THE EXPANDED RUBBER DOOR SEALS WITH ICE BUILT UP INSIDE.

2018 VOLVO XC-60. CONSUMER WRITES IN REGARD TO BLIND SPOT MONITOR TURNING ITSELF OFF WITHOUT WARNING. * AS *TR