VOLVO Complaints

THIS HAPPENED ON TWO SEPARATE OCCASIONS - WHILE DRIVING NORMALLY ON A REGULAR CITY STREET THE ENGINE SUDDENLY SHUT OFF. WITH NO POWER AVAILABLE, THE POWER STEERING AND BRAKES WERE ALSO AFFECTED. THIS CAUSED AN EXTREMELY DANGEROUS SITUATION AS THE CAR SUDDENLY STOPPED IN THE MIDDLE OF A BUSY STREET. AFTER A MINUTE OR SO THE ENGINE WAS ABLE TO BE RESTARTED. THE ENGINE SHUTOFF OPTION WAS DISABLED AND ALL OTHER FUNCTIONS HAD BEEN WORKING NORMALLY AT THE TIME.

TL* THE CONTACT OWNS A 2006 VOLVO S80. WHILE DRIVING, THE CONTACT NOTICED A LARGE AMOUNT OF AIR ENTERING THE VEHICLE. SHE PULLED THE VEHICLE OVER AND NOTICED THAT THE FRONT EXTERIOR DRIVER'S SIDE DOOR PANEL, THE WINDSHIELD, AND THE ROOF WERE BECOMING DETACHED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 153,808.

WINDSHIELD LEAKS AND IS NOT SEALED ACROSS THE TOP. RAIN AND SNOW ENTER THE VEHICLE THROUGH THE WINDSHIELD, LIMITING VISIBILITY AND PUDDLING INSIDE THE CAR. THIS HAS BEEN AN ONGOING ISSUE.

HELLO . I APPOLOGIZE FROM MY BROKEN ENGLISH. THERE IS URGENT AND IMPORTANT SAFETY ISSUE ABOUT VOLVO 2014 V40 AND PROPABLY SIMILAR VOLVO 2014 MODELS . ALL V40 S , IN NIGHT LIGHT , NIGHT TIME DARKNESS, LOOSE THEIR COLLISION WARNING SYSTEM EVERY EXACTLY 18 MINUTES OF ENGINE RUNING TIME . YOU MUST STOP ENGINE , SWITCH OFF ENGINE AND START AGAIN TO SOLVE THE PROBLEM TO ANOTHER 18 MINUTES TIME . IT IS OBVIOUSLY SOFTWARE MALFUNCTION . WE HAVE 3 VOLVO V40 S IN OUR FAMILY , 2 IS MINE. EVERY 3 V40 S HAVE SAME PROBLEM. IN DAY LIGHT WORKS VERY GOOD . IN NIGHT WORKS GOOD TOO FOR JUST 18 MINUTES FROM START ENGINE .IN THIS CASE ALL OF CONNECTED PREVENTIONAL SYSTEMS LIKE LANE KEEPING AID AND PEDESTRIAN DETECTION AND COLLISION WARNING AND AUTOBRAKE SWITCHES OFF PERMANENTLY WITHOUT ALLERT OR NOTIFICATION TO DRIVER . IT IS FATAL PROBLEM . PLEASE PLEASE SUE VOLVO FOR THIS PROBLEM . BECAUSE THEY KNOW VERY WELL ABOUT THIS MALFUNCTION AND DO NOTHING FOR IT . I TOLD THEM AND THEY SAID YOU CAN NOT SUE US FROM TEHRAN. AND WE WE DO NOT LET THIS PROBLEM PUBLICATE TO PEOPLE ! IT IS NOT ABOUT COUNTRY OR REGION , EVERYONE CAN BE KILLED IN SUCH CRASH ANYWHERE OF THE WORLD . IF YOU WANT DEEDS OR PHOTOS OR TESTS I CAN HELP YOU . THANK YOU .

PILOT ASSIST FUNCTION DISENGAGES SUDDENLY WITHOUT WARNING. THIS IS DIFFERENT FROM THE EXPECTED OPERATION WHERE THE SYSTEM'S STEERING ASSISTANCE WILL GO INTO STANDBY UPON LOSING LANE MARKING INPUTS. WHILE THE SYSTEM DOES OCCASIONALLY ENTER NORMAL 'STANDBY' INDICATED BY THE GREEN STEERING WHEEL ICON TURNING GREY, IT ALSO OCCASIONALLY TURNS OFF ENTIRELY WITHOUT WARNING (INCLUDING AUTO THROTTLE CONTROL), WHICH IS INDICATED ONLY BY AN UNEXPECTED DECELERATION AND BY THE STEERING WHEEL ICON AND FOLLOWING DISTANCE INDICATORS BOTH SUDDENLY DISAPPEARING FROM THE INDICATOR PANEL. IMMEDIATELY ATTEMPTING TO REACTIVATE PILOT ASSIST WILL USUALLY RESULT IN AN 'UNAVAILABLE' INDICATION; HOWEVER, WAITING ABOUT 10 SECONDS WILL USUALLY RESULT IN BEING ABLE TO REACTIVATE FULL PILOT ASSIST FUNCTION. THIS HAPPENS BOTH CITY AND HIGHWAY DRIVING.

TL* THE CONTACT OWNS A 2005 VOLVO XC90. EVER SINCE THE VEHICLE WAS PURCHASED IN NOVEMBER OF 2018, THERE HAD BEEN SEVERAL ELECTRICAL FAILURES. THE HEADLIGHTS, POWER DOOR LOCKS, AND POWER REARVIEW MIRROR FAILED TO OPERATE. ALSO, THE TRANSMISSION CAUSED THE VEHICLE TO JERK AND STALL WHILE DRIVING. THE CONTACT TOOK THE VEHICLE TO AN UNKNOWN VOLVO DEALER, BUT THEY REFUSED TO PROVIDE DIAGNOSTIC TESTING AND STATED THAT THERE WAS NO RECALL OR WARRANTY COVERAGE ON THE VEHICLE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 14,042.

STARTED MY CAR IN THE MORNING AND IT SOUNDED NORMAL (IT HAD DRIVEN PERFECTLY NORMAL THE DAY BEFORE). WHEN I TRIED TO BACK OUT OF THE DRIVEWAY, IT HAD NO POWER IN REVERSE AND BARELY CREPT ONTO THE ROAD. WHEN I PUT IT INTO DRIVE, IT HAD NO POWER EITHER-ONLY CRAWLED VERY SLOWLY. WHEN I PUT IT INTO MANUAL DRIVE, IT WENT NORMALLY. BACK INTO AUTOMATIC AND IT WAS CREEPING AGAIN. HAVEN'T TAKEN IT TO A GARAGE YET BECAUSE I DON'T TRUST IT ON THE ROAD NOW.

THERE IS SOMETHING CALLED AN ERAD, WHICH IS ESSENTIALLY THE VEHICLE CLUTCH FOR MY ELECTRONIC PLUG-IN HYBRID XC90. IT IS THE INSTRUMENT THAT SWITCHES BETWEEN ELECTRIC AND GAS. MINE FAILED. WHEN IT FAILS, WHEN YOU HIT THE GAS ENOUGH TO PUSH IT OUT OF ELECTRIC MODE TO GAS MODE, THE CAR ESSENTIALLY HESITATES FOR 1-2 SECONDS - IT FEELS LIKE IT'S TRYING TO FIGURE OUT WHAT TO DO THEN AN OVERRIDE TO GAS MODE HAPPENS. WHEN I IDENTIFIED THE PROBLEM, I WAS TRYING TO TURN OFF OF THREE LANES OF TRAFFIC TO A SIDE STREET AND THE CAR HESITATED (TEMPORARILY DOESN'T RESPOND TO THROTTLE INPUT) AS I WAS SITTING PERPENDICULAR TO TRAFFIC. THE ALL GAS MODE THEN TURNS ON AND TAKES OVER, BUT IT HESITATES WHICH COULD BE A SERIOUS PROBLEM. I COULD'VE BEEN HURT, BUT, THANKFULLY, I WASN'T. AFTER THAT, I DROVE IT IN FULL-TIME GAS MODE UNTIL IT WAS FIXED (NO PROBLEMS WHEN I DID THAT). IF THIS WERE AN ISOLATED INCIDENT, I WOULDN'T REPORT IT, BUT THERE WERE 4 OTHER VOLVOS SUFFERING FROM THE SAME ISSUE AT MY DEALERSHIP ALONE (VOLVO CARS OF BETHESDA) SO THEY COULDN'T TAKE ME FOR 3-4 WEEKS. THEY SELL FEWER THAN 5% OF THEIR TOTAL FLEET OF THESE T8 ELECTRIC HYBRIDS, SO FOR 5 TOTAL CARS TO HAVE THE SAME ISSUE (2016 - 2018) INDICATES A MAJOR PROBLEM. I'M CONCERNED SOMEONE WHO DOESN'T NECESSARILY HAVE MY AWARENESS OF CARS WHO MAY OTHERWISE FEEL SAFE IN THE CAR'S THROTTLE RESPONSE MAY TAKE AN UNNECESSARY CHANCE AND GET INTO AN ACCIDENT. PLEASE INVESTIGATE. THANKS!

TL* THE CONTACT OWNS A 2012 VOLVO S60. WHILE DRIVING 30 MPH, THE VEHICLE LOST POWER AND THE ENGINE SEIZED. THE CONTACT STATED THAT THE VEHICLE EXHIBITED THE SAME SYMPTOMS AS LISTED IN NHTSA CAMPAIGN NUMBER: 13V592000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THE VEHICLE AND STATED THAT THE ENGINE SEIZED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 115,000.

VOLVO RECENTLY HAD A "SERVICE CAMPAIGN" FOR THE COOLANT EXPANSION TANK BLEEDER HOSE. WE MADE AN APPOINTMENT FOR THE REPAIR, BUT THE DAY PRIOR TO OUR REPAIR, VOLVO USA CANCELLED THE SERVICE CAMPAIGN. THIS HOSE THEN FAILED 1-2 MONTHS LATER, SPILLING TOXIC COOLANT ALL OVER OUR DRIVEWAY AND DOWN THE STREET, WHICH OF COURSE HAS MANY PETS AND YOUNG CHILDREN ON IT. THIS ALSOCOULD HAVE PUT OUR SAFETY IN JEOPARDY IF THIS HAPPENED OUTSIDE OR OUR NEIGHBORHOOD. WE PARTICIPATE IN SEVERAL CARPOOLS, AND OTHER PARENTS RELY ON US TO GET THEIR KIDS SAFELY TO THE DESTINATION AS WELL. OUR LOCAL DEALER WAS VERY PROMPT IN COMPLETING THIS REPAIR, BUT THEY ALSO INFORMED US THAT THERE WAS A RECALL ON THE SPARK PLUGS AS WELL. WE HAD NO NOTIFICATION OF SUCH A RECALL FROM VOLVO USA. I THINK VOLVO USA IS FAILING TO TAKE RESPONSIBILITY FOR THEIR VEHICLES GIVEN THE CANCELLATION OF THE SERVICE CAMPAIGN FOR A CLEARLY DEFECTIVE PART AND THE UTTER LACK OF NOTIFICATION OF THE SPARK PLUG RECALL. I AM VERY CONCERNED FOR ALL OWNERS OF THE NEWEST VERSION OF THE XC90, AND THINK VOLVO NEEDS TO BE HELD ACCOUNTABLE.