VOLVO Complaints

TL* THE CONTACT OWNS A 2003 VOLVO V70. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS BELOW 30 MPH, THE VEHICLE SUDDENLY STALLED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V483000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 134,066.

THE STEERING WHEEL PADDLE SHIFTERS AUTOMATICALLY TURN THEMSELVES OFF. THIS IS VERY DANGEROUS IN SITUATION WHERE ENGINE BRAKING IS NECESSARY (INCLEMENT WEATHER, STEEP DOWN GRADES. WHEN USING THE PADDLES TO DOWN SHIFT AND SLOW THE CAR, THEY WILL AUTOMATICALLY TURN OFF, THE CAR THEN SHIFTS INTO HIGHER GEARS, CAUSING THE CAR TO ACCELERATE (WHEN GOING DOWNHILL OR WHILE SLOWING IN SLIPPERY CONDITIONS). THE CAR CAN BE PUT INTO "SPORT MODE", BUT THIS CAUSE THE ACCELERATOR PEDAL TO BECOME VERY TOUCHY, WHICH IS UNSAFE IN SLIPPERY CONDITION. THE PADDLE SHIFTERS SHOULD NEVER AUTOMATICALLY TURN THEMSELVES OFF, IT SHOULD ALWAYS BE THE DRIVER THAT ENGAGES AND DISENGAGES THEM.

TL* THE CONTACT OWNS A 2010 VOLVO XC70. WHILE DRIVING VARIOUS SPEEDS, A WARNING MESSAGE ILLUMINATED ALERTING OF A CHILD SAFETY LOCK MALFUNCTION. THE CONTACT STATED THAT THE REAR DRIVER SIDE DOOR FAILED TO LOCK WITH OR WITHOUT THE CHILD SAFETY LOCK ENGAGED. THE CONTACT MENTIONED THAT THE DOOR LOCK BUTTON HAD TO BE DEPRESSED SEVERAL TIMES TO ENGAGE THE DOOR LOCK. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE DOOR LOCK MOTOR FAILED AND A SOFTWARE UPDATE WAS NEEDED FOR THE CHILD SAFETY LOCK. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT FILED A COMPLAINT WITH THE MANUFACTURER. THE FAILURE MILEAGE WAS 109,000.

2016 XC90, ENGINE IS DECELERATING ON STREET ROAD GOING FROM 40-45 MILES PER HOUR, TO 10 MILES PER HOUR SUDDENLY AND QUICKLY. WITH CLOSURE OF BACK DOOR WHERE THERE IS NO LOCK BUTTON TO HIT BY ACCIDENT, CAR IS LOCKING ALL DOORS BY ITSELF WHEN CLOSING THE PASSENGER DOOR. I AM AWARE OF BABIES BEING LOCKED IN THE CARS DUE TO THIS FAULT IN SYSTEM AND MY PET WAS LOCKED IN DUE TO THE LOCKS LOCKING ON THEIR OWN WHEN I CLOSED PASSENGER DOOR WHICH DOES NOT HAVE A LOCK BUTTON I COULD HAVE HIT BY ACCIDENT. FRONT END CRASH GOING OFF AND SLIGHTLY BRAKING ON HIGHWAY AND ON CITY STREETS WHEN IT SHOULD NOT, NOTHING IN FRONT OF CAR NUMEROUS TIMES AND IS NOT GOING OFF WHEN IT SHOULD FOR INSTANCE SOMEONE CUTTING CAR OFF WITHIN 2 FEET SEVERAL TIMES. DASHBOARD SCREEN GOES BLANK WHILE DRIVING MEANING YOU CAN NOT SEE SPEED, ETC.. LITERALLY EVERY FUNCTION ON CAR RANDOMLY DOES NOT WORK. BATTERY/ALTERNATOR IS NOT RECHARGING/MAINTAINING CHARGE LONG ENOUGH TO KEEP AUTO START/STOP ENGINE FEATURE WORKING, WHICH MEANS 3.5 MILES MORE PER GALLON FOR ME WITH MY EXTREMELY CAREFUL, NOT RIDING GAS PEDAL INTO LIGHTS. SOME SAY FOOT DETECTION MODULE IS DRAINING REAR BATTERY. IT HAS BEEN WORKED ON 7 TIMES WITH LESS THAN 5,000 MILES. OTHERS ONLINE HAVE DESCRIBED SAME ISSUES. I HAVE INVOICES OF TAKING INTO DEALER EACH TIME. I HAVE NEVER REPORTED ANY FAULTY PRODUCT BUT AM VERY CONCERNED FOR SAFETY FEATURES WILL RANDOMLY AND ACTUALLY DO NOT WORK WHILE DRIVING. YOU ASK WHEN STARTED- VEHICLE PURCHASED IN APRIL 2016 AND HAS BEEN FROM THE BEGINNING WITH NO REMEDIES. I HAVE GOTTEN EXTREMELY LOW BATTERY SIGNALS AND WARNINGS THAT MY CAR WILL SHUT DOWN IN A FEW MINUTES. THEY SEEM TO HAVE TAKEN AWAY THAT WARNING IN THE LATEST SOFTWARE UPDATE BECAUSE MY CAR HAS LESS CHARGE AT TIMES THEN WHEN I ORIGINALLY RECEIVED THE WARNING. IN OTHER WORDS, I NO LONGER GET THE WARNING EVEN WHEN MY BATTERY IS VERY LOW. *TR

TL* THE CONTACT OWNS A 2001 VOLVO S60. THE CONTACT STATED THAT THERE WAS A FAILURE IN WHICH THE THROTTLE BODY FAILED TO FUNCTION PROPERLY. THE CONTACT EXPERIENCED THE FAILURE WHEN MAKING A TURN OR WHILE DRIVING VARIOUS SPEEDS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INDICATED THAT THE TIME FRAME HAD EXPIRED FOR THE VEHICLE TO BE REPAIRED PER NHTSA CAMPAIGN NUMBER: 06V441000 (VEHICLE SPEED CONTROL). THE CONTACT WAS ADVISED TO TAKE THE VEHICLE TO THE DEALER. THE FAILURE MILEAGE WAS NOT AVAILABLE.

[THIS IS A PREVENTATIVE COMPLAINT. NO INJURY SUSTAINED.] THIS CAR HAS A FAILED PASSENGER SEAT SENSOR THAT WHEN DEPRESSED ACTIVATES THE PASSENGER SIDE AIR BAG. THIS VEHICLE ALSO HAS A DRIVER SIDE SEAT BELT THAT CLICKS AND THEN CAN BE PULLED OUT OF THE LOCKING HARNESS. THESE ITEMS ARE NOT RECALLED BY THE MANUFACTURE BUT, IN MY OPINION, SHOULD BE FOR CUSTOMER SAFETY.

TL* THE CONTACT OWNS A 2016 VOLVO XC90. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 40 MPH, THE VEHICLE BEGAN TO REDUCE IN SPEED TO 5 MPH. THE CONTACT STATED THAT AN UNKNOWN WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO A DEALER WHERE THE SOFTWARE WAS REPROGRAMMED. THE CONTACT STATED THAT THE FAILURE REOCCURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 5,250.

TRANSMISSION IS DEFECTIVE AND FAILS EVERY 50,000 MILES WITHOUT WARNING WHICH COULD LEAD TO AN ACCIDENT AS VEHICLE BECOMES INOPERABLE (STOPS AND CANNOT BE MOVED) THIS IS THE 3RD TRANSMISSION INSTALLED IN THE VEHICLE BY VOLVO. EACH OF THE TRANSMISSIONS HAVE FAILED AROUND 50,000 MILES WITHOUT WARNING.

ON APRIL 12, 2016 I TOOK MY VOLVO S-60 LEASED BRAND NEW FROM VOLVO AND THE PURCHASED AT THE END OF THE LEASE AS A CERTIFIED PRE-OWNED CAR IN FOR AN OIL CHANGE AND A CHECK OIL LIGHT. VOLVO HAD A RECALL ON OIL PRESSURE CENSORS (THIS HAD CAUSED OTHER CAR ENGINES TO SEIZE SOMETHING THAT THE NTSB HAS REPORTED ON). THE VOLVO AUTHORIZED DEALER, HERB GORDON, CLAIMED TO HAVE MADE THIS REPAIR. HOWEVER ON JUNE 21, 2016, THE ENGINE SEIZED IN THE MIDDLE OF A BUSY ROAD. THE VOLVO AUTHORIZED DEALER DETERMINED IT NEEDED A NEW ENGINE, AT THE TIME, I ASKED ABOUT SIMPLY APPLYING THE COST TO REPLACE THE ENGINE (ABOUT $12,000) TO GETTING ME INTO A NEW CAR. VOLVO REFUSED AND WENT AHEAD WITH AN ENGINE REPLACEMENT (THEY HAD MY CAR FROM JUNE 21, 2016 TO AUGUST 1, 2016. THE CAR BROKE DOWN AGAIN ON AUGUST 15, 2016 WHILE MY FAMILY AND I WERE ON THE ROAD FOR A VACATION. WHEN WE RETURNED FROM VACATION THE CAR WAS GIVEN BACK TO US BUT THE PROBLEM NOW IS THAT THE CAR'S VALUE HAS SIGNIFICANTLY DIMINISHED BECAUSE OF THE ENGINE REPLACEMENT, THE BLUEBOOK VALUE OF THE CAR IS ON AVERAGE $13,789 BUT THE HIGHEST WE CAN GET FOR IT IS $8,000 BECAUSE OF THE DAMAGE DONE TO IT BY VOLVO. WE HAVE TRIED TO GET VOLVO TO WORK WITH US BY MAKING UP THAT DIFFERENCE AS A TRADE IN ON A CAR THEY HAVE IN STOCK. WE HAVE BEEN MET WITH NOTHING BUT HOSTILITY AND ABUSE. IN FACT EARLIER TODAY WE WERE TOLD BY A CUSTOMER SERVICE REPRESENTATIVE AT VOLVO TO SHUT UP AND THEN HE HUNG UP ON US,

THE REARVIEW CAMERA ON THE NEW VOLVO XC 60 2016 IS NOT RELIABLE - IT TENDS TO BECOME EXTREMELY HAZY WITH EVEN A SLIGHT RAINFALL AND PERHAPS THE POSITIONING OF THE CAMERA / THE MATERIAL USED FOR THE LENSES ARE NOT IDEAL. WE HAVE HAD 4 CARS FROM OTHER MANUFACTURERS OVER THE PAST 2-3 YEARS AND NONE OF THEIR VISUAL QUALITY DEGRADED TO THE EXTENT WE ARE SEEING IT ON THE VOLVO XC 60. I HAVE ATTACHED A COUPLE OF PICTURES SHOWING WHAT THE IMAGES LOOK LIKE AFTER A BRIEF RAINFALL.