VOLVO Complaints

I PURCHASED THIS CAR USED DECEMBER 16 2016 KNOWING IT NEEDED A LOT OF WORK. I HAVE SINCE GOTTEN ALL THE REPAIRS DONE ON JAN 4TH 2017. I NOW NEED TO GET THE CAR EMISSION TESTED AFTER DRIVING 200 MILES THE READINESS MONITORS ARE STILL NOT SET AND HAVE SINCE REPAIRED THE CHECK ENGINE LIGHT AND STILL CAN NOT GET AN EMISSIONS TEST. *TR

TL* THE CONTACT OWNS A 2017 VOLVO XC90. THE CONTACT STATED THAT THE DOORS WOULD AUTOMATICALLY LOCK WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS UNKNOWN.

THE ISSUE OF NO HEADLIGHTS (LOW-BULB FAILURE) IS DANGEROUS & EXPENSIVE. NOR IS THERE A VIABLE PERMANENT REPAIR AS THE "LOW-BULB FAILURE" ALWAYS RE-OCCURS & HAS BEEN AN ONGOING PROBLEM FOR ME SINCE MY CAR WAS NEW. SUDDENLY HAVING NO HEADLIGHTS CAUSES A SERIOUS & IMMEDIATE SAFETY ISSUE FOR OCCUPANTS OF THE CAR & FOR ONCOMING TRAFFIC WHO CAN'T SEE A CAR WITHOUT HEADLIGHTS. IT CAN BE 1 HEADLIGHT OR BOTH THAT FAIL WITHOUT WARNING; LEAVING NO TIME TO BRING A VEHICLE TO A STOP SAFELY. THE EXPERIENCE IS FRIGHTENING & DANGEROUS IN THOSE TENSE MOMENTS IT TAKES TO STOP A MOVING CAR ON THE ROAD WITHOUT HEADLIGHTS. I HAVE EVEN BEEN ISSUED A VIOLATION TICKET FROM THE POLICE FOR EQUIPMENT FAILURE DESPITE NUMEROUS REPAIR BILLS THAT I KEEP IN THE CAR. AFTER REPEATED ATTEMPTS AT GETTING VOLVO TO FIX THIS ISSUE, I REPORTED THE PROBLEM TO NHTSA SEVERAL YEARS AGO BUT WAS TOLD THERE HAD NOT BEEN ENOUGH COMPLAINTS ABOUT THE HEADLIGHT FAILURE PROBLEM TO DO ANYTHING. NOW, YEARS HAVE GONE BY AND I AM STILL DEALING WITH A CAR THAT IS ESSENTIALLY A DAYTIME ONLY CAR AS IT IS NOT SAFE TO DRIVE AFTER DARK DUE TO THE UNPREDICTABLE LOSS OF HEADLIGHTS. EACH TIME THE HEADLIGHTS FAIL I BRING THE CAR FOR SERVICE AND EVERY TIME THE HEADLIGHT FAILS AGAIN AND AGAIN WITHIN WEEKS OF THE "REPAIR". REPAIR COST ARE IN THE $500 RANGE. THERE IS NO RECOURSE FOR THE REPAIRS OTHER THAN TO TRY SOMETHING NEW. IT HAS BECOME A PROBLEM THAT IS WIDELY KNOWN AT REPAIR SHOPS; AND AFTERMARKET REPAIR KITS ARE NOW COMMON BECAUSE VOLVO HAS IGNORED THE ISSUE STATING THAT THERE IS NOT A PROBLEM TO ME. IT IS EASY TO FIND MANY CAR OWNERS WITH THE SAME ISSUE AND FRUSTRATIONS ON THE INTERNET AS WELL AS SUITS BROUGHT AGAINST OTHER AUTO MANUFACTURERS FOR THE WIDE-SCALE FAILURE OF THESE USELESS, DEFECTIVE HEADLIGHTS. NHTSA SHOULD PROHIBIT THESE HEADLIGHTS AND FORCE ACTION FOR THOSE RESPONSIBLE TO ADDRESS THIS KNOWN SAFETY ISSUE. *TR

TL* THE CONTACT OWNS A 2017 VOLVO XC90. THE CONTACT STATED THAT THE VEHICLE CAME EQUIPPED WITH A REMOTE START APPLICATION FOR THE CELLULAR TELEPHONE. THE TELEPHONE WOULD INDICATE THAT THE REMOTE START FAILED, YET THE VEHICLE'S ENGINE WOULD BE RUNNING WHEN THE GARAGE DOOR WAS OPENED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DETERMINED THAT THE APPLICATION DID NOT PERFORM A NUMBER OF TASKS PROVIDED BY THE MANUFACTURER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE OCCURRED TWICE. THE APPROXIMATE FAILURE MILEAGE WAS 800.

TAKATA RECALL- THE VEHICLE BECOME NON RESPONSIVE WHEN PUSHING THE ACCELERATOR, THE ENGINE STARTED RUNNING ROUGH, THE CRUISE CONTROL STOPPED WORKING, THE DSTC (DYNAMIC STABILITY TRACTION CONTROL) FAILED AND THE ENGINE COOLANT TEMPERATURE STOPPED READING. THE VEHICLE STARTED STALLING EVERYTIME I COME TO A STOP. ALL THIS STARTED AT THE SAME TIME WHILE I WAS DRIVING THE VEHICLE. *TR

THE XC90 I JUST BOUGHT FROM A DEALER AS IS TWO DAYS AGO HAS SOME LEAKING OF FUEL. I SUSPECT SOMETHING IS WRONG WITH THE FUEL PUMP. THE PREVIOUS OWNER DID NOT BRING THE CAR TO VOLVO DEALER TO REPLACE THE FUEL PUMP UNDER THE EXTENDED WARRANTY. NOW I HAVE TO PAY THOUSAND DOLLARS TO REPAIR IT.

WHEN TRAVELING AT HIGH RATES OF SPEED (ON THE HIGHWAY) THE CAR COMPLETELY SHUTS OFF. THE DASHBOARD AND ALL ELECTRICAL SHUTS OFF, THE HAZARDS DO NOT SEEM TO WORK OR THE TURN INDICATORS, ABS DOES NOT WORK SO IT IS A VERY SLOW HEAVY STOP. THIS HAPPENED TO ME IN THIS CAR ONE OTHER TIME IN 2010, AND THERE WAS AN IMMEDIATE COMPUTER MODULE UPGRADE ISSUED.

(CAR IS 26 DAYS OLD) THE DASHBOARD SCREEN WENT BLACK WHILE DRIVING ON THE HIGHWAY & THE ENGINE TURNED OFF & WOULDN'T GO OVER (ABOUT) 10 MPH. I WAS ABLE TO COME TO A ROLLING STOP IN A PARKING LOT, AND CALLED VOLVO BECAUSE I THOUGHT MAYBE I WAS OUT OF GAS, DUE TO THE SCREEN NOT WORKING. MY VOLVO APP LET ME KNOW I STILL HAD A 1/4 OF A TANK, BUT I JUST WANTED TO MAKE SURE. THEY BROUGHT ME GAS & IT WAS NOT A PROBLEM WITH GAS, THE PROBLEM WAS DEFINITELY ELECTRICAL/ MOTOR ISSUES. WE FINALLY GOT THE CAR TOWED TO VOLVO OF LAS VEGAS & THEY TOLD ME IT WAS JUST A SOFTWARE UPGRADE NEEDED. I FEEL THAT THIS IS A MAJOR SAFETY PROBLEM & DOES NOT SEEM LIKE A SIMPLE SOFTWARE UPGRADE TO ME. I WAS LUCKY ENOUGH TO NOT HAVE MY NEW BABY IN THE VEHICLE WHEN THIS HAPPENED, BUT I AM A NEW MOM & THIS MAKES ME VERY NERVOUS. *TR

TL* THE CONTACT OWNS A 2013 VOLVO S80. THE CONTACT STATED THAT UPON DRIVING OVER UNLEVELLED GROUND, THE VEHICLE SWAYED SEVERAL TIMES WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THREE DIFFERENT DEALERS WHERE VARIOUS REPAIRS WERE COMPLETED BUT A PERMANENT REPAIR WAS UNABLE TO BE PROVIDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS NOT AVAILABLE.

FACTORY INSTALLED HITCH ALMOST FAILED. AFTER 16,000 MILES OF TOWING A 21 FOOT TRAVEL TRAILER, THE HITCH APPEARED TO HAVE EXCESSIVE MOVEMENT. WHEN INSPECTED BY A MECHANIC IN BRANSON MISSOURI, IT WAS FOUND THAT 2 OF 4 NUTS HAD FALLEN OFF AND THE REMAINING 2 WERE SIGNIFICANTLY LOOSE. HAD THEY FALLEN OFF TOO, A CATASTROPHIC FAILURE WOULD HAVE OCCURRED, WITH THE HITCH FALLING OFF, ALONG WITH THE REAR BUMPER AND A PORTION OF THE EXHAUST SYSTEM. THE TRAILER COULD HAVE DROPPED OFF AT HIGHWAY SPEEDS, CAUSING A SERIOUS ACCIDENT. PLEASE CONSIDER A RECALL TO FORCE AN INSPECTION OF ALL FACTORY INSTALLED HITCHES ON VOLVO XC70, YEAR 2015.5.