VOLVO Complaints
View complaints related to VOLVO. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2013 VOLVO C70- TOWNSEND, MT
UNIT HAS INTERMITTENT ENGINE/EXHAUST BRAKE MALFUNCTION. THIS IS CAUSING THE VEHICLE ENGINE/ EXHAUST BRAKE TO DISENGAGE WHEN ON A DECLINE AT HIGHWAY SPEEDS. AS RESULT THE VEHICLE PICKS UP A GREAT DEAL OF SPEED AND COULD CAUSE THE OVER USE AND EVENTUAL FAILURE OF THE VEHICLE'S AIR BRAKE SYSTEM. AS WELL AS THE INABILITY TO CONTROL THE VEHICLE (THOUGH APPLICATION OF THE AIR BRAKES AND/OR STEERING) ON A DOWNGRADE. THERE IS NO WARNING PRIOR TO ENGINE/EXHAUST BRAKE FAILURE. THIS ORIGINALLY HAPPENED TO ME WHILE TRAVELING ON EAST BOUND I-80 OVER DONNER PASS SUMMIT HEADING TOWARDS TRUCKEE, CA. AND HAS HAPPENED 3 MORE TIMES SINCE THEN. THE LOCAL VOLVO TRUCK DEALERSHIP CAN FIND NOTHING WRONG WITH THE VEHICLE.
Source: NHTSA WEB SITE -
2015 VOLVO XC60- BELLAIRE, TX
TL* THE CONTACT OWNS A 2015 VOLVO XC60. WHILE ACCELERATING FROM A STOP, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART AFTER MULTIPLE ATTEMPTS. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED, BUT THE CAUSE OF THE FAILURE WAS NOT FOUND. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 15V555000 (ELECTRICAL SYSTEM) AND STATED THAT THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 4,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 VOLVO S80- BALTIMORE, MD
TL* THE CONTACT OWNS A 2002 VOLVO S80. THE CONTACT STATED THAT THERE WAS A FUEL SMELL IN THE REAR OF THE VEHICLE BEHIND THE REAR SEATS. THE CONTACT STATED THAT THE FUEL COULD BE HEARD SPLASHING AROUND IN THE TANK WHEN THE VEHICLE WAS IN USE. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FLANGE WAS CRACKED AND NEEDED TO BE REPAIRED. THE FAILURE CAUSED FUEL TO LEAK. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V483000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 112,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2003 VOLVO S60- INDIANAPOLIS, IN
WHILE DRIVING MY 2003 VOLVO S60, THE DASH INSTRUMENT PANEL SUDDENLY LOST ALL POWER W/THE GAUGES/DISPLAY ALL STOPPING. THEN IT WOULD RETURN AND KEEP WORKING. THEN IT WOULD DO IT A DIFFERENT TIME, CONTINUING IN THIS CYCLE - RANDOMLY SHUTTING OFF COMPLETELY SO I HAD NO GAUGES, WARNING LIGHTS, TURN SIGNAL LIGHTS, ETC. JUST A LARGE BLACK AREA WHERE THE INSTRUMENT PANEL IS. THIS WAS ESPECIALLY CONCERNING AT NIGHT WHEN I WOULD JUST RANDOMLY LOOSE THE DISPLAY WHILE DRIVING ON THE HIGHWAY. I CONTACTED VOLVO AND THEY SAID THIS IS A KNOWN PROBLEM W/THEIR VEHICLES (AND IS ALSO CONFIRMED WHEN LOOKING ONLINE FOR OTHERS WHO HAVE HAD THE SAME PROBLEM). THE REPAIR IS NOT COVERED UNDER ANY SORT OF SAFETY RECALL, AND IS VERY EXPENSIVE. FOR A MFG WHOSE CARS ARE TOUTED AS BEING VERY SAFE, HAVING THE INSTRUMENT PANEL SUDDENLY STOP WORKING SO NO IDEA OF SPEED NOR ANY GAUGES/WARNING LIGHTS ARE AVAILABLE WHILE DRIVING IS CLEARLY NOT IN-LINE W/SAFE DRIVING. NO OTHER CAR I'VE OWNED HAS EVER HAD THIS KNOWN PROBLEM, ESPECIALLY W/A PART NOT PRONE TO WEAR & TEAR LIKE OTHER PARTS TYPICALLY ARE IN A CAR.
Source: NHTSA WEB SITE -
2004 VOLVO XC90- VANCOUVER, WA
AFTER DRIVING FOR AT LEAST AN HOUR THE VEHICLE SUDDENLY SHUTS DOWN FOR A SPLIT SECOND. ALL GAUGES GO OUT, LOSS OF POWER BRIEFLY, WIPERS SOMETIMES KICK ON AND FOG LIGHTS RESET AND SHUT OFF AND THERE IS A THUMP FROM THE TRANSMISSION. THIS HAPPENS MAINLY AT FREEWAY SPEEDS BUT HAS HAPPENED A FEW TIMES AT 30 MPH AND SLOWER. CAN HAPPEN SEVERAL TIMES ON A 2.5 HOUR TRIP. ONCE IT HAPPENS IT CAN HAPPEN ANYTIME. DOESN'T DO IT ON TRIPS AROUND TOWN. CALLED VOLVO OF NORTH AMERICA AND THEY DENIED ANY PROBLEMS WITH THE CEM AND SAID SINCE IT'S AN '04 WITH 85,000 MILES THAT I'M OUT OF WARRANTY AND THEY CAN OFFER NO HELP.
Source: NHTSA WEB SITE -
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2005 VOLVO XC90- BLAIR, OK
FRONT HEAD LAMPS GO OUT WHILE DRIVING. THIS HAPPENED AT NIGHT. THE NEXT DAY I DROVE THE CAR AND THE LIGHTS WERE ON BUT ONE IS VERY DIM. I HAVE ALREADY REPLACED THIS LIGHT. IT IS STILL DIM AND I GOT A WARNING FROM A POLICE OFFICER ON 01/30/16.HE STATED THIS IS A SAFETY HAZARD AND NEXT TIME I WOULD GET A TICKET.
Source: NHTSA WEB SITE -
2006 VOLVO S60- OVERLAND PARK, KS
TL* THE CONTACT OWNS A 2006 VOLVO S60. WHILE DRIVING 50 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT HAD TO SHIFT THE GEAR TO NEUTRAL, TURN OFF AND RESTART THE VEHICLE IN ORDER TO ACCELERATE THE VEHICLE OUT OF THE INTERSECTION. THE VEHICLE WAS TAKEN TO BE DIAGNOSED. THE VEHICLE WAS DIAGNOSED AS NEEDING A NEW FUEL PRESSURE SENSOR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 44,500.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
1998 VOLVO V70- MOORHEAD, MN
I WAS ON THE ENTRANCE RAMP TO I-94 WHEN THE ACCELERATOR STOMPED FLUSH TO THE FLOOR. THE ENGINE REVVED UNCONTROLLABLY AND I TRIED TO CLUTCH IT DOWN BUT KEPT ON ACCELERATING. AT THIS POINT I TURNED OFF THE IGNITION BUT THAT DID NO GOOD. ALL THE INSTRUMENTATION TURNED OFF BUT THE ENGINE WAS MAXED OUT AND WAS GOING BERSERK. I HAD A CLUTCH SO I PUSHED IT INTO NEUTRAL BUT THE RPMS WENT TO THE 7,000S. WITH THE KEYS OFF, I PULLED OF THE INTERSTATE DESPERATELY TRYING TO SLOW DOWN THE RPMS BUT NOTHING WORKED. I FINALLY PUT IT INTO GEAR TO TRY AND STOP IT AND IT LITERALLY 'BLEW UP'. IT'S TOTALED. WHAT I WANT TO KNOW IS IF THIS HAS BEEN PREVIOUSLY REPORTED, IF THERE HAS BEEN ANY KIND OF RECALL ON THIS. VOLVO WOULDN'T ANSWER ANY OF MY QUESTIONS. IT WAS A GREAT CAR BUT IT WAS A VERY DANGEROUS SITUATION THAT I HAVEN'T BEEN ABLE TO GET ANY ANSWERS ABOUT. IT APPARENTLY WAS SOME KIND OF A COMPUTER MALFUNCTION AS A MECHANICAL FAILURE WOULD HAVE BEEN SOLVED BY TURNING THE KEY 'OFF'! I WANT TO LODGE A COMPLAINT BUT DON'T KNOW WHERE TO START.
Source: NHTSA WEB SITE -
2009 VOLVO C30- CHAMPAIGN, IL
RECENTLY I HAVE BEEN EXPERIENCING INTERMITTENT VIBRATIONS WHILE DRIVING. I HAD THE CAR INSPECTED AT AN INDEPENDENT TIRE SHOP WHO FOUND TWO OUT OF FOUR TIRES (ONE FRONT, ONE REAR) WERE OUT-OF-ROUND BECAUSE OF TREAD SEPARATION OR BELT SLIPPING. I BEGAN TO SUSPECT THAT THIS WAS RELATED TO VIBRATIONS THAT I EXPERIENCED EARLY AFTER BUYING THE CAR USED WITH NEW CONTINENTAL DWS TIRES INSTALLED, FROM A VOLVO DEALER, JUST OVER TWO YEARS AGO. THEN I HAD ASSUMED THAT THE PROBLEM WAS A SLIGHT IMBALANCE OR POOR WHEEL MOUNTING. I HAD THE CAR INSPECTED AT A CONTINENTAL TIRE DEALER TO INITIATE A WARRANTY CLAIM, BECAUSE THE TIRES WERE POSSIBLY UNSAFE TO USE AFTER 2 YEARS AND 18000 MILES (WELL WITHIN THE 6 YEAR WORKMANSHIP, AND 50000 MILE TREADWEAR WARRANTY). THEY FOUND UNEVEN CAMBER WEAR AND CUPPING, BUT NO TREAD SEPARATION, AND THE CARS SUSPENSION AND ALIGNMENT CHECKED OUT. CONTINENTAL REFUSED TO HONOR THE DEFECT IN WORKMANSHIP WARRANTY CLAIMING THAT I HAD NOT MAINTAINED THE TIRES BECAUSE I HAD FOLLOWED THE CARS MANUFACTURES SERVICE RECOMMENDATION OF NOT ROTATING TIRES (SACRIFICING TREADWEAR FOR IMPROVED HANDLING). I RECONTACTED CONTINENTAL WHEN THE LEVEL OF THE VIBRATIONS AND THUMPING NOISES SUBSIDED AGAIN BECAUSE AN INTERMITTENT VIBRATION COULD NOT BE EXPLAINED BY CUPPING AND CAMBER WEAR BECAUSE THEY ARE PERMANENT, THUS SUPPORTING THE INDEPENDENT SHOPS CLAIM THAT THERE IS AN INTERNAL DEFECT IN THE TIRE ALLOWING THE BELTS TO SHIFT. CONTINENTAL HAS DISMISSED THIS AS A POSSIBLE CAUSE AND IS SEEMINGLY IGNORING THE FACT THAT THESE TIRES COULD HAVE A POTENTIALLY DANGEROUS MANUFACTURING DEFECT.
Source: NHTSA WEB SITE -
2014 VOLVO S60- LEVITTOWN, NY
I LEASE A 2014 VOLVO S60. THE VEHICLE CAME EQUIPPED WITH CONTINENTAL TIRES, SIZE 235/45-R17-97V. THE DOT # IS AF8P-NIH6. THE ODOMETER HAS 8, 550 MILES. I DRIVE THE VEHICLE VERY CAREFULLY AND CONSERVATIVELY. I HAVE NOT HIT ANY CURBS, CARSTOPS OR POTHOLES. ON JANUARY 7TH I REPLACED THE LEFT FRONT TIRE DUE TO A BUBBLE IN THE SIDEWALL. TODAY I NOTICED A BUBBLE IN THE FRONT RIGHT SIDE TIRE. I BELIEVE THESE BUBBLES ARE DUE TO A MANUFACTURING DEFECT AND NOT BECAUSE I HIT SOMETHING WITH THE TIRES. PLEASE INVESTIGATE THIS COMPLAINT.
Source: NHTSA WEB SITE