VOLVO Complaints

I HAVE A MINOR LEAK ON THE STEERING PUMP ON 2013 VOLVO XC60. WENT TO THE VOLVO-MISSISSAUGA DEALER TODAY (INVOICE# 197408) AND THEY SAID THAT THIS IS NOT QUALIFYING AS A LEAK BUT RATHER IT IS A "VISIBLE SWEAT" FROM THE STEERING PUMP. "VISIBLE SWEAT" MEANS LOOSING STEERING FLUID. STEERING PUMP IS A SAFETY PART OF THE VEHICLE AND I AM CONCERN FOR MY SAFETY. I HAVE PICTURES TO SHOW THE LEAK. I DISAGREE WITH VOLVO-MISSISSAUGA ASSESSMENT AND OPENED A DEFECT COMPLAIN WITH GOV OF CANADA - TRANSPORT CANADA OFFICE. COMPLAIN NUMBER # 2016-0077.

TL* THE CONTACT OWNS A 2004 VOLVO XC70. THE CONTACT STATED THAT WHILE PARKED, THERE WAS A STRONG FUEL ODOR EMITTING FROM THE REAR OF THE VEHICLE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 200,000. THE VIN WAS UNAVAILABLE.

ON JANUARY 21, 2016, MY VOLVO C30'S FAULTY FACTORY-INSTALLED, BLEMISH-FREE, WINDSHIELD LEAKED WHICH PERMITTED WATER TO FLOW DOWN THE A PILLAR AND INTO THE CAR'S ELECTRONICS. AS A CONSEQUENCE, THE CAR BECAME QUICKLY DEBILITATED BECAUSE OF ELECTRICAL FAILURE. SMOKE BILLOWED FROM THE ENGINE COMPARTMENT BEFORE THE BATTERY CABLE WAS QUICKLY REMOVED. ON JANUARY 21, 2016, THE C30 WAS TOWED VIA FLAT BED TRUCK TO VOLVO OF DALLAS FOR REPAIR. THE COURTEOUS AND KNOWLEDGEABLE MAINTENANCE TECHNICIAN, KENNY, IMMEDIATELY IDENTIFIED THE PROBLEM AS A LEAKING WINDSHIELD AND STATED THAT 'THIS IS A KNOWN PROBLEM IN VOLVOS.' HE STATED, THE 'SEALANT/PRIMER MAY SEPARATE CAUSING A LEAK.' VOLVO OF DALLAS HELD THE CAR FOR A WEEK DURING REPLACEMENT OF THE LEAKING WINDSHIELD. I REQUESTED A FULL INSPECTION. APPARENTLY, THAT WAS COMPLETED. THE 4 YEAR WARRANTY IS DUE TO EXPIRE SOON. I DO NOT TRUST THAT THIS CAR, WHICH NOW HAS AN ELECTRICAL 'HISTORY,' IS ANY LONGER IN THE CAREFUL AND METICULOUS CONDITION IN WHICH I HAVE ALWAYS KEPT IT PRIOR TO THE LEAK. MY RESEARCH ONLINE AND THROUGH OTHER RESOURCES INFORMS ME THAT THE LEAKING WINDSHIELD IS A KNOWN SAFETY ISSUE IN LATER MODEL VOLVOS.

TRANSMISSION HAS HARD ERATIC SHIFTING FROM FIRST TO SECOND. THEN SECOND TO THIRD GEAR WITH OVER REVING BEFORE ENGAGING INTO GEAR. DRIVING AROUND CORNERS TRANSMISSION COMPLETELY SLIPS OUT OF GEAR, OVER REVS AND THEN LUNGES FORWARD VERY HARD. VERY UNSAFE FOR THE SAFEST BRAND OF CAR ON THE MARKET. RECALL?

TL* THE CONTACT OWNS A 2003 VOLVO XC70. THE CONTACT STATED THAT THERE WAS AN ABNORMAL STRONG FUEL ODOR COMING FROM THE VEHICLE. THE CONTACT ALSO STATED THAT THE VEHICLE WOULD EXPERIENCE HESITATION WITH STARTING AND DRIVING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP HAD FAILED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2004 VOLVO XC90. THE CONTACT STATED THAT AFTER THE VEHICLE WAS PARKED, THERE WAS A FUEL ODOR EMITTING INSIDE THE REAR OF THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE AND THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V483000 (FUEL SYSTEM, GASOLINE). THE FAILURE MILEAGE WAS 69,000.

WHILE WE WERE TRY I G TO REPAIR THIS VEHICLE WE WERE TEST DRIVING IT A D CAME TO A FULL STOP AT A STOPLIGHT SIGNAL AND COULD NOT DOWNSHIFT VEHICLE INTO 1ST GEAR FROM A STOP AFTER THE VEHICLE WAS AT NORMAL RUNNING TEMPERATURE. CAUSING IT TO GO I TO A LIMP HOME MODE. SO WHILE WE WERE DRIVING WE NOTICED THAT THE FLOOR WAS SATURATED WITH ANTIFREEZE AND A SWEET ODOR FROM THE VENTS WAS NOTICED WITH A SMOKE . WE SERVICED THE TRANSMISSION WITHOUT SUCCESS . ALSO NOTICED AN NO OIL PRESSURE READ ON DASH ONLY WHEN WE WERE NOT IN ACCELERATION. THIS DISAPPEAR WHEN UPON ACCELERATION AND RETURNED WHEN IDLING. WE SERVICED THE OIL FILTER THE FLUIDS PERFORMED A MOTOR FLUSH FIRST AND REPLACED THE OIL PRESSURE SWITCH. WITHOUT SUCCESSFUL REPAIRS AND CONTINUE OF THE CODE RETURNS AFTER PERFORMING A DRIVE CYCLE NUMEROUS TIMES. WE ARE CONVINCED THIS IS CAUSED BY THE RECALL #R155. THANK YOU FOR HELP IN REPAIRING THIS ISSUE UNDER THE NHTSA RECALL#06V441000. *TR

THIS HAPPENED YESTERDAY 1/28/16 AND IN APRIL 2015 (THE DEALERSHIP "FIXED IT" BUT IT DIDN'T WORK!!!!) YESTERDAY, WHILE DRIVING HOME FROM WORK, THE CAR DID THE SCARIEST THING I'VE EVER EXPERIENCED WHILE DRIVING. ALL THE LIGHTS ON THE DASH, ALL THE WARNING LIGHTS FLASHED SEVERAL TIMES AND THE CAR CAME TO A COMPLETE STANDSTILL. NO POWER AT ALL. IT DIDN'T SLOW TO A STALL, NO WEIRD SOUNDS...IT JUST LITERALLY STOPPED IN IT'S TRACKS. RIGHT THERE, IN THE ROAD. ALL OF A SUDDEN MY CAR SHUT OFF. WHEN I SAY SHUT OFF I MEAN THE HEADLIGHTS, DOME LIGHTS, ENGINE....ANYTHING THAT WAS ELECTRICAL COMPLETELY SHUT OFF. THIS WOULD INCLUDE THE STEERING WHEEL LOCKING UP. IMAGINE DRIVING ON THE FREEWAY/HIGHWAY IN THE MIDDLE OF THE NIGHT WITH TRAFFIC AROUND YOU AND YOUR LIGHTS GOING OUT, STEERING WHEEL LOCKING AND HAVING NO WAY TO CONTROL THE VEHICLE. THIS COULD HAVE KILLED ME AND MY BABY. LAST NIGHT, I HAS NIGHTMARES ALL NIGHT LONG OF THAT HAPPENING ON THE FREEWAY OR THE TRESTLE WITH MY BABY. WHERE I DRIVE FREQUENTLY. HAD THAT HAVE HAPPENED THERE, I COULD HAVE BEEN KILLED ESPECIALLY IF A SEMI TRUCK WAS BEHIND ME, AS IS OFTEN THE CASE. THEY CAN'T STOP THAT FAST. MOST PEOPLE CAN'T STOP THAT FAST GOING 55-75 MPH. I HAD BEEN ON THE TRESTLE ABOUT 15 MINUTES BEFORE IT HAPPENED. AND I AM PETRIFIED TO THINK WHAT COULD HAVE HAPPENED SINCE I OFTEN HAVE MY BABY IN THE CAR. THE CAR IS AT THE DEALERSHIP IN SERVICE. THEY CANNOT FIND ANYTHING WRONG WITH IT. THE CHECK ENGINE LIGHT DIDN'T COME ON, SO THERE ARE NO CODES. THEY CANNOT GET IT DO IT AGAIN.

I SLIP SEAT BETWEEN 5 OF THIS STYLE VOLVO AND 9 FREIGHTLINERS. AFTER DRIVING VOLVOS MY BODY IS RAGGED AND BEAT UP FROM THE CONSTANT MOVEMENT OF THE SUSPENSION AND CAB. DRIVING THE SAME ROUTES THE FREIGHTLINERS DO NOT BEAT UP MY BODY LIKE THE VOLVOS. I HAVE SEEN THAT THERE IS AN INQUIRY TO VOLVO'S EXCESSIVE CAB SWAY AND WANTED TO ADD MY EXPERIENCE TO THIS INQUIRY.

TL* THE CONTACT OWNED A 2013 VOLVO S60. WHILE DRIVING APPROXIMATELY 40 MPH, THE CONTACT DROVE THROUGH A STOP LIGHT AND CRASHED INTO THE SIDE OF ANOTHER VEHICLE. THE HOOD OF THE CONTACT'S VEHICLE FRACTURED AND BECAME DETACHED FROM THE VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER OF THE OTHER VEHICLE SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A LOT WHERE IT WAS DEEMED DESTROYED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 41,000. UPDATED 03/16/16*LJ UPDATED 03/22/16.*JB