VOLVO Complaints

View complaints related to VOLVO. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2024 VOLVO S60
    - Phoenix, AZ

    The contact owns a 2024 Volvo S60. The contact stated that the radio screen was blank while driving at various speeds. The system rebooted independently soon after the failure; however, the failure reoccurred. Due to the failure, there was no access to the safety features in the vehicle. In addition, several other safety features failed to operate as needed; however, the vehicle lost motive power without warning. The vehicle was taken to the dealer on several occasions; however, the dealer could not duplicate the failure. The dealer performed several software updates on the vehicle; however, the failure persisted. The contact stated that while driving at various speeds, the failure became more frequent and more dangerous because the failure mostly occurred while driving on the highway. The manufacturer was notified of the failure on several occasions; however, the contact was not provided assistance. The vehicle was not repaired. The failure mileage was approximately 13,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2023 VOLVO XC40
    - Bowling Green, MO

    Driver assist failed and brakes failed when vehicle veered to left on its own..Brakes and steering failed when trying to correct failure.. Overcorrection caused vehicle to veer off road and over a sign and continue for approximately 50 feet. Vehicle is currently at State Farm towing lot. My safety and others were put at risk with "reckless" driving. The problem has not been reproduced. A State Farm claims adjuster will inspect the vehicle today 2/18/26 or tomorrow. No warning lamps or messages appeared.

    Source: NHTSA WEB SITE
  • 2024 VOLVO XC60
    - Burlington, VT

    All of the audio warnings in the car suddenly stop working without any associated warning. On certain occasions (once every couple of months, unpredictably) the car's audio completely stops working. This includes any of the safety warnings such as the parking collision or rear cross traffic warnings. The audio starts working again after resetting the infotainment system by holding down the "Home" button for 30 seconds. The service department at the dealership appeared to be very familiar with this issue but did not have any proposed fixes.

    Source: NHTSA WEB SITE
  • 2012 VOLVO C30
    - Tallahassee, FL

    On Jan. 8, 2026, and February 10, 2026, while driving on I-75 and 1-10 at approximately 70 miles an hour, my passenger door lock disengaged multiple times ---it came open -- while was driving on the highway at top speeds. It has done this at least 8 other times since then. When the door disengages, it is partially open, the wind comes into the car and all of the lights inside come on, the dash caution sign lights up and the dash reads that the door is open. The locks are still in lock position as they are when it automatically locks when you pull off in the car. So none of the doors are previously open. This may be what keeps the door from swinging fully open when driving. I have reported this happening to my Volvo dealer and they have not been able to find any electronic reading or figure out what is happening to tell them what is going on. Nor have they been able to duplicate the door opening in driving mode when they take it out, probably because it happens when I am driving on the highway. But the passenger door lock continues to disengage, breaching the vacuum sealed protection the car once offered. I understand this has happened with other Volvos, the S60 and possibly other P1 platform Volvos. I understand there have been door latch recalls on the Volvo product. Now it is happening with the C30 and must be addressed.

    Source: NHTSA WEB SITE
  • 2024 VOLVO XC40
    - Tinley Park, IL

    On two separate occasions, brakes failed completely in snow. Vehicle did not appear to be hydroplaning, and anti-lock function did not kick-in despite the pedal being floored. Pumping had no effect either. Safety sensors around the car should have detected motion even if the wheels were locked-up and should initiate anti-lock procedures as well. Distance traveled (at low speed due to snow and heavy traffic) was well over 100 feet. Emergency stopping feature finally engaged anti-lock brakes about 1/2 second before impact. To avoid a second crash (someone two vehicles ahead caused a pileup) a year later, driver had the wherewithal (and space) to leave the roadway when brakes failed to even slow the vehicle.

    Source: NHTSA WEB SITE
  • 2023 VOLVO VNL (4)
    - Springfield, OH

    The truck was involved in a head on collision at 64mph and the drivers air bag did not deploy. Although the accident was caused by another driver going the wrong way on the highway I am concerned with the fact that the air bag did not deploy

    Source: NHTSA WEB SITE
  • 2017 VOLVO XC90
    - Monroe, WA

    Vehicle: 2017 Volvo XC-90 Component: Door latch / door lock mechanism Both passenger-side door latches failed within approximately three weeks of each other due to internal corrosion/rust, as confirmed by Volvo diagnostics. The affected doors cannot be opened from inside or outside, including by key fob or interior door controls. This condition presents a serious safety risk, including potential occupant entrapment in the event of an accident, fire, or emergency evacuation. The vehicle has been well maintained, garage kept, and has not been exposed to flooding. Volvo Cars USA and an authorized dealership acknowledged the failures; however, Volvo declined assistance. The dealership offered partial labor coverage while the owner paid for parts to restore vehicle safety. Because this involves a critical safety component and occurred on multiple doors in close succession, I believe this represents a design or material defect, not normal wear, and warrants formal investigation.

    Source: NHTSA WEB SITE
  • 2021 VOLVO XC90
    - San Tan Valley, AZ

    The ERAD (Electric Rear Axle Drive) transmission on my 2021 XC90 T8 Recharge has suffered an internal failure at approximately 112,550 miles. The vehicle makes loud grinding and slamming noises from the rear drivetrain and locks up when attempting to drive, making the vehicle completely undrivable. The dealership (Volvo Cars Gilbert, AZ) diagnosed the ERAD clutch as slamming and suspects internal gears are missing teeth. A software update was attempted but did not resolve the mechanical failure. The ERAD transmission needs full replacement at a quoted cost of $5,211.56 (part number 32324105-9). This is a known failure point on the T8 platform and Volvo has redesigned this component (ERAD2) for newer models due to reliability issues with the original design. This failure presents a safety concern as the rear drivetrain can lock up unexpectedly during driving. This ERAD failure occurred alongside two other hybrid system component failures within a 3 month period: the High Voltage Coolant Heater (HVCH) and the vehicle batteries (VCM and main), suggesting a systemic hybrid system reliability problem.

    Source: NHTSA WEB SITE
  • 2020 VOLVO XC90
    - Malvern, PA

    Vehicle: 2020 Volvo XC90 Mileage at first incident: ~60,000 miles Mileage at second incident: ~70,000 miles In July 2025, while my wife was driving our 2020 Volvo XC90 the vehicle experienced a sudden and complete loss of braking. The brake pedal did not provide stopping power, and the vehicle had to be steered off the roadway in order to come to a stop and avoid a serious accident. The incident created a serious safety risk. The vehicle was taken to an Wynn Volvo PA dealer and the brake booster and master cylinder were replaced at our expense (approximately $2,500). After the repair, the brake pedal initially felt abnormally soft and required a return visit for correct repair. Approximately six months later, in January 2026, while my teenage son was driving the same vehicle, the vehicle again experienced a complete loss of braking. Braking performance was lost without warning. He narrowly avoided a serious accident. The vehicle was brought to Wynn Volvo in PA and the hydraulic control unit (brake control module) was diagnosed as failed. Repair cost is approximately $3,000. This vehicle has now experienced two separate complete brake failures involving different hydraulic braking components within six months -- with both my wife and son narrowly avoiding serious accidents. Given that this is a safety-critical braking system failure with repeat occurrence, I am filing this complaint for investigation.

    Source: NHTSA WEB SITE
  • 2021 VOLVO XC40
    - Westport, CT

    I was sitting in the car with my daughter with the car in park, but the engine was on. Suddenly the engine started revving, and I thought her foot hit the peddle but it wasn't the case, and she had to turn the car off. I then got into the driver's seat and started the car again, and it did the same thing. I turned the car off and had to Uber home.

    Source: NHTSA WEB SITE