VOLVO Complaints

I WAS HEADING TOWARDS A SUPERMARKET ON A EXPRESSWAY ON A AN AFTERNOON WHERE THERE WAS A CLICKING SOUND NEAR THE DASHBOARD ON DRIVERS SIDE. AND THEN SUDDENLY THE DASHBOARD LIGHTS STARTED FLICKERING AND A JERK WAS FELT IN THE TRANSMISSION. SOON THE DASHBOARD GAUGES AND THE INDICATORS WENT DEAD WHILE DRIVING AND THAT TOO WITHOUT ANY WARNING. THERE WAS SEVERAL ERROR MESSAGES THAT WERE POPPING UP LIKE BRAKE FAILURE, AIRBAG FAILURE, ABS FAILURE, ENGINE FAILURE AND THEN THE CHECK ENGINE LIGHT CAME ON. THE POWER WAS TOTALLY CUT OFF AND THE STEERING WAS VERY HARD. IT APPEARED AS IF THE VEHICLE IS IN A LOW GEAR. IBHAD TO TAKE THE NEXT EXIT TO COME TO A SAFE STOP AS NO INDICATORS WERE WORKING. I TRIED TO TURN OFF THE IGNITION AND THEN TRIED TO RESTART. THE VEHICLE STARTED BUT ALL THE GAUGES ON THE DASH WERE DOWN. HAD TO PUSH THE GAS PEDAL HARD SINCE THE VEHICLE WAS BEHAVING AS IF IT WAS IN LOW GEAR. POWER WINDOWS, POWER STEERING, INDICATORS, LIGHTS, GEAR SHIFT INDICATOR, AUDIO WAS TOTALLY CUT OFF. I CALLED A LOCAL TECHNICIAN AND TO CHECK THE PROBLEM, BUT HE COULD NOT FIND THE FAULT. HOWEVER HE CLEARED THE ERRORS AND CHECK ENGINE MESSAGE. THE VEHICLE WAS RESTORED AFTER ALMOST 1 HOUR. THEN I TRIED TO RETURN BACK TO HOME. THE NEXT DAY, THE SAME PROBLEM OCCURRED, AND IT KEPT OCCURRING SEVERAL TIMES. I HEARD SEVERAL REVIEWS FROM SEVERAL CUSTOMERS ABOUT THE SAME ISSUE WITH 2004 XC90. AND EVERY ISSUE IS RELATED TO CEM. THE MODULE COSTS $1200+ WHICH IS A VERY HIGH COST. THIS SITUATION IS SO DANGEROUS WHILE YOU ARE ON FREEWAYS AND MAY CAUSE ACCIDENTS. VOLVO SHOULD RECALL ALL THE 2004 XC90S AND REPLACE THESE MODULES AND ALSO COMPENSATE ALL THE OWNERS WHO HAVE REPLACED THEIR CEMS.

TL* THE CONTACT OWNS A 2004 VOLVO S60. THE CONTACT STATED THAT THE VEHICLE STALLED ON MULTIPLE OCCASIONS WHILE DRIVING. THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 07V226000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 111,000.

THE SEAL IN THE WINDSHIELD FAILED ALLOWING WATER TO ENTER THE CABIN OF THE VEHICLE. VEHICLE WAS RETURNED TO THE DEALER AND REPAIRED UNDER AN EXTENDED WARRANTY PLAN.

TL* THE CONTACT OWNS A 2004 VOLVO XC90. WHILE DRIVING APPROXIMATELY 70 MPH, A LOUD ABNORMAL NOISE EMITTED FROM THE FRONT OF THE VEHICLE. THE VEHICLE LOST ELECTRICAL POWER BRIEFLY. THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THERE WAS AN ELECTRICAL MODULE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.

WE HAVE BEEN EXPERIENCING PROBLEMS WITH OUR VEHICLE FROM THE BEGINNING. WE FILED AN EARLIER COMPLAINT. WE HAVE NOT HEARD ANYTHING COMING FROM THAT COMPLAINT, BUT HAVE BEEN IN CONTACT WITH AN ODI INVESTIGATOR. WHEN TRAVELING DOWN THE ROAD, OUR TRUCK HIT A BRIDGE ABUTMENT AND THE CAB BOTTOMED OUT HARD ON THE CHASSIS AND THE CAB SWAYED AGGRESSIVELY TO THE POINT THE DRIVER LOST CONTROL. I WAS IN THE BACK OF THE VEHICLE WHEN IT BOTTOMED OUT AND FELT AN INTENSE PAIN GO FROM MY LOWER BACK AND UP THROUGH MY SPINE TO MY HEAD. THE TRUCK SWAYED AND JERKED AND MY NECK WAS SLAPPED BACK AND FORTH AND I COULD FEEL AND HEAR MY SPINE SNAP IN MY NECK. I HAD AN INSTANT AND INTENSE HEADACHE. I THOUGHT IT WOULD GO AWAY, BUT IT DID NOT. I SAW A DOCTOR AND HE DIAGNOSED INJURY FROM THAT INCIDENT. I HAVE BEEN OUT OF WORK FOR OVER A MONTH NOW FROM THIS INCIDENT. VOLVO HAS MADE NUMEROUS AND UNSUCCESSFUL ATTEMPTS TO FIX MY TRUCK. THE TRUCK IS GETTING WORSE AND IT IS GETTING HARDER TO CONTROL THIS VEHICLE WHEN ON UNEVEN ROAD SURFACES. IT SWAYS SO BAD, PASSING VEHICLES ARE AFRAID TO PASS US AND SLAM ON THEIR BRAKES. I AM AFRAID THAT WHEN I RETURN TO WORK, I WILL JUST GET INJURED AGAIN. DRIVING THIS VEHICLE CAUSES AN EXTREME AMOUNT OF FATIGUE WHICH IS REALLY AFFECTING MY HEALTH. I REALLY NEED THE ODI TO LOOK INTO THIS MATTER.

I WAS GETTING IN MY CAR WITH MY TWO YOUNG CHILDREN AND THE CAR WOULD NOT START (TURN STEERING WHEEL AND TRY TO START AGAIN). I TRIED MULTIPLE TIMES, BUT IT WOULD NOT START. AFTER 15 MINUTES, I DECIDED IT WAS TOO HOT WITH MY CHILDREN OUTSIDE SO I WENT INSIDE. I CHECKED AN HOUR LATER, THE CAR WOULD NOT START. MY HUSBAND WAS ABLE TO START THE CAR HOURS LATER AFTER MOVING THE STEERING COLUMN UP AND DOWN QUICKLY AND HARSHLY. THIS MORNING, I WAS GETTING IN THE CAR WITH MY TWO YOUNG CHILDREN, THE CAR WOULD NOT START (TURN STEERING WHEEL AND TRY TO START AGAIN). I MOVED THE STEERING COLUMN AS SUGGESTED BY MY HUSBAND, THE CAR WOULD NOT START. LUCKILY WE WERE HOME AND WERE NOT STRANDED ON THE SIDE OF THE ROAD WITH TWO YOUNG CHILDREN IN THE HEAT OF SUMMER.

TL* THE CONTACT OWNS A 1998 VOLVO V70. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, AN ABNORMAL SOUND WAS PRESENT COMING FROM THE REAR PASSENGER SIDE. WHILE INSPECTING THE VEHICLE IT WAS DISCOVERED THAT THE REAR PASSENGER SIDE BRAKE ROTOR HAD CRACKED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 200,000. MA 10/25/15

SIRIUS RADIO HAS EXCLUSIVE AND UNDISCLOSED RIGHTS TO CONTINUOUSLY UPDATE THEIR SOFTWARE IN YOUR VOLVO VEHICLE WHETHER THE CAR IS TURNED ON OR TURNED OFF. BECAUSE OF A SOFTWARE/HARDWARE PROBLEM IN SEVERAL SIRIUS COMPONENTS INSTALLED IN VOLVO VEHICLES, THE UPDATE RESULTS IN AN ENDLESS LOOP WHICH UTILIZES YOUR BATTERY AND DRAINS IT TO THE POINT WHERE THE BATTERY IS DAMAGED, CAN NOT BE RECHARGED AND HAS TO BE REPLACED. THIS CAUSES DANGEROUS CONDITIONS AND EXTREME INCONVENIENCE WHEN UPON RETURNING TO YOUR VEHICLE YOU FIND THAT THE BATTERY IS DEAD/FULLY DISCHARGED AND YOUR CAR WILL NOT START. BOTH SIRIUS AND VOLVO ARE AWARE OF THIS PROBLEM, YET NEITHER HAS ISSUED A RECALL OR NOTIFIED THEIR OWNERS AND CUSTOMERS. VOLVO AND SIRIUS RADIO ARE UNDER AN EXCLUSIVE AGREEMENT TO EMBED SIRIUS RECEIVERS IN ALL VOLVO VEHICLES WHETHER THE BUYER AND SUBSEQUENT OWNERS WISH TO HAVE THE SIRIUS COMPONENTS. VOLVO SERVICE SHOPS WILL NOT REMOVE THE SIRIUS COMPONENTS OR OTHERWISE DEACTIVATE IT EVEN IF THE OWNER WISHES THEM TO DO SO. THIS IS A DANGEROUS CONDITION THAT HAS NOT BEEN REPORTED AND DISCLOSED TO THE NHTSA, YET VOLVO SERVICE SHOPS ARE FULLY AWARE OF THIS MATTER AND WILL REPLACE YOUR SIRIUS COMPONENT AND REPLACE THE BATTERY WHEN THEY ARE CONFRONTED. IT TOOK ME 4 SERVICE VISITS TO CORRECT THIS ISSUE.

ON THE FIST INCIDENT I WAS TALKING MY KIDS TO SCHOOL, DROPPED THEM OFF AND WHEN I STARTED TO ACCELERATE I GOT LOW ENGINE PERFORMANCE LIGHT AND CHECK ENGINE LIGHT ON, THE CAR WOULD ONLY GO 5 MPH. THE VOLVO DEALER FIXED IT NO CHARGE AND IT WAS OK FOR A WHILE. NEXT INCIDENT MY HUSBAND WAS DRIVING AND THE CAR STALLED AND SAID THE SAME THING REDUCED ENGINE PERFORMANCE. FOR THE NEXT FEW WEEKS AFTER THAT ITS BEEN STALLING ROUGH IDLE, REDUCED ENGINE PERFORMANCE. WE TOOK IT TO VOLVO OF EL PASO ON AIRWAY BLVD 915 410-3254 AND THEY SAID THE EMT WAS BAD AND NEEDED REPLACED FOR $1050.00. I READ ABOUT THIS BEING A CONTINUED ISSUE AND SEEMS LIKE IT WAS NEVER REALLY FIXED SO THERE SHOULD BE A RECALL AND SHOULD NOT HAVE TO PAY FOR SOMETHING FAULTY, ITS DANGEROUS.

ABOUT 2 WEEKS AGO, I SUSPECTED FUEL LEAK IN MY CAR. IT IS GARAGED. I DID NOT TAKE IT SERIOUSLY AS IT WAS ON AND OFF - AT LEAST IN MY DETECTION. I TOOK IT TO A MECHANIC ANYWAY - AND HE PERFORMED INSPECTIONS AND "TIGHTENED RETAINING RING FOR LEFT SIDE SENDER" AND ASKED ME TO "WATCH" FOR ANY FURTHER INCIDENTS. ON TUESDAY THIS WEEK I FILLED GLASS TO THE BRIM IN HOPES OF KNOWING MORE ABOUT THIS LEAK ISSUE AND LEFT IN MY GARAGE OVERNIGHT. ON WEDNESDAY MORNING WHEN I OPENED MY GARAGE DOOR TO LEAVE TO WORK, THE FUEL STENCH WAS INTENSE. I MOVED MY CAR OUT FROM MY GARAGE AND NOTICED A SMALL PUDDLE OF FUEL ON THE DRIVER SIDE REAR. WITHOUT UNDERSTANDING THE RISK I WAS GETTING INTO, I DROVE THE CAR TO WORK - LUCKILY WITH NO INCIDENTS. CALLED MY MECHANIC AND HE RIGHTFULLY SUGGESTED ME TO TOW IT TO HIS SHOP - WHICH I DID. HE CALLED LATER AND SAID THAT I HAVE A HAIRLINE LEAK ON THE "SENDER LINE" AND I NEED TO REPLACE THE ENTIRE FUEL PUMP UNIT - AND SAID IT WOULD COST ME $880 [L&P] - OF COURSE, WITH VOLVO PARTS. I JUST COMPLETED IT THIS MORNING - AND JUST HAVE DRIVEN MY CAR OUT FROM THE SHOP [HE REPLACED JUST THE DRIVER SIDE FUEL SENDER UNIT - AT A COST ~$575]. BACK HOME, I WAS RESEARCHING AND CAME ACROSS A RECALL NOTICE FROM VOLVO FOR THIS SAME ISSUE. UNFORTUNATELY I DID NOT GET ANY NOTICE OF THIS RECALL - BUT WAS TOLD BY THE VOLVO REP [WHEN I CALLED THEM] THAT THIS ISSUE HAS BEEN ADDRESSED ON MY CAR EARLIER DURING A REGULAR DEALER INSPECTION. SHE ASKED ME TO FILE MY CASE AGAIN - AND CURRENTLY AWAITING A RESPONSE FROM VOLVO. I AM DISAPPOINTED - NOT MUCH ABOUT THE COST BUT THE RISK THAT I PUT MYSELF AND MY FAMILY INTO - WITHOUT KNOWING OR BEING AWARE OF THIS RECALL NOTICE. OF ALL THE CAR MANUFACTURERS, I WOULD HAVE EXPECTED VOLVO TO LET US KNOW ABOUT THIS - AS SAFETY IS [APPARENTLY] SYNONYMOUS WITH THEIR BRAND NAME.