VOLVO Complaints
View complaints related to VOLVO. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
-
2007 VOLVO S40- RICHMOND, CA
MY CAR WOULD NOT START BECAUSE THERE WAS A MESSAGE INDICATING THE STEERING WHEEL WAS LOCKED, BUT, IT WAS NOT LOCKED. I HAD TO TOW THE CAR TO THE SHOP. THEY REPORTED A DEFECTIVE STEERING COLUMN LOCK MODULE. I FOUND THIS IS A COMMON PROBLEM FOR THIS CARS WHICH IS TOTALLY UNSAFE AND UNACCEPTABLE.
Source: NHTSA WEB SITE -
2004 VOLVO V70- PORTLAND, OR
DRIVING ON FREEWAY AT 60 MPH, VEHICLE MOTOR QUIT- DASH LIGHTS CAME ON-WAS ABLE TO MOVE TO SHOULDER-WHERE VEHICLE RESTARTED IN NEUTRAL THEN DIED AGAIN- SINCE VEHICLE HAS DIED VERY OFTEN AFTER DRIVING WITH ABSOULUTLY NO WARNING-VERY VERY DANGEROUS- WAS TOLD DRIVE BY WIRE PROBLEM- ELTRONIC THROTTLE CONTROL, ELECTRONIC FUEL REGULATOR, PEDAL AND OR THROTTLE SENSORS-ANY NUMBER OF ELECTRIC SENSOR PROBLEM--ALL OF THIS IS "DRIVE BY WIRE" UNSAFE DESIGN
Source: NHTSA WEB SITE -
2002 VOLVO S60- SCOTCH PLAIN, NJ
TL* THE CONTACT OWNS A 2002 VOLVO S60. THE CONTACT STATED THAT A STRONG ODOR OF FUEL FUMES EMITTED IN AND AROUND THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP WAS LEAKING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 107,000. UPDATED 09/18/15*LJ
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 VOLVO V70- JONESBORO, AR
I HAD TRAVELED APPROXIMATELY 40 MILES AT A SPEED BETWEEN 55 AND 70 MPH, WHEN THE SUNROOF EXPLODED. I WAS DRIVING ON HIGHWAY 67 NEAR NEWPORT ARKANSAS. OUTSIDE TEMPERATURE WAS IN THE HIGH 90'S. NOTHING AROUND MY VEHICLE AT THE TIME OF THE INCIDENT AND THE SUNROOF WAS PROTRUDING OUT WITH A LARGE HOLE BLOWN IN THE GLASS.
Source: NHTSA WEB SITE -
2013 VOLVO S60- NORTH HOLLYWOOD, CA
A ROCK SLIDE LEFT SEVERAL ROCKS ON THE HIGHWAY. I HIT ONE OF THEM AND CRACKED A RIM. SINCE THE VOLVO S60 DOES NOT COME WITH A SPARE TIRE, I WAS LEFT STRANDED IN A CANYON ROAD IN THE RAIN WITH A DISABLED VEHICLE. MINIMAL CELL PHONE RECEPTION MADE CALLING FOR HELP VERY DIFFICULT. VOLVO ASSUMES THAT CALLING THEIR ROADSIDE ASSISTANCE (IF YOU CAN) AND WAITING FOR A TOW TRUCK IS EQUIVALENT TO CARRYING A SPARE TIRE. IT CLEARLY IS NOT AND CAN LEAVE DRIVER'S HELPLESS WHEN A SIMPLE SPARE TIRE WOULD HAVE SOLVED THE PROBLEM. ALTHOUGH PURCHASING A SPARE TIRE IS AN OPTION, IT WOULD CONSUME TRUCK SPACE THAT IS NECESSARY FOR MY SON'S STROLLER. I CAN ONLY CARRY THE STROLLER OR THE SPARE BUT NOT BOTH.. THE CAR SHOULD BE DESIGNED TO CARRY A SPARE TIRE IF NECESSARY. UPDATED 10/9/15 *LN UPDATED 12/21/2015*JS
Source: NHTSA WEB SITE -
-
2012 VOLVO C70- WISCASSET, ME
WHILE DRIVING NORMALLY ON EVENLY PAVED ROADS MY PASSENGER DOOR OPENS AND A ERROR MESSAGE IS DISPLAYED ON MY CONSOLE. I HAVE TAKEN TO THE DEALER WHO CHARGED ME $60. TO CHECK IT ON THE COMPUTER BUT TO NO AVAIL. THE PROBLEM WAS NOT DETECTED BY THE COMPUTER AND THE PROBLEM CONTINUES TO EXIST.
Source: NHTSA WEB SITE -
2006 VOLVO V70- JOHNS CREEK, GA
THE TWO BOLTS THAT ATTACH THE BALL JOINT TO THE KNUCKLE SOMEHOW WORKED LOOSE AND FELL OUT, CAUSING THE FRONT RIGHT WHEEL TO FALL OFF THE CAR. FORTUNATELY THE SEPARATION HAPPENED AT LOW SPEED, BUT IF THE CAR HAD BEEN TRAVELING AT NORMAL ROAD OR HIGHWAY SPEEDS THE FAILURE WOULD HAVE BEEN CATASTROPHIC. NONE OF THE PARTS HAD ANY PRIOR DAMAGE, ALL WERE ORIGINAL TO THE CAR, AND THE MECHANICS COULD NOT UNDERSTAND WHY THE BOLTS WORKED LOOSE. VOLVO USA HAD NO INTEREST IN INVESTIGATING OR UNDERSTANDING THIS FAILURE, WHICH IS REMARKABLE GIVEN ITS NATURE AND POTENTIAL FOR CAUSING A MAJOR ACCIDENT. NOR WERE THEY WILLING TO PAY FOR THE REPAIR OR RELATED DAMAGE. I RECOVERED AND HAVE POSSESSION OF THE BALL JOINT, KNUCKLE AND BOLTS, AS WELL AS PHOTOS DETAILING THE FAILURE AND DAMAGE (INCLUDING ROAD SKID MARKS FROM THE DRAGGING WHEEL), AND RECEIPTS FOR THE REPAIR WHICH TOTALED OVER $1,000 EXCLUDING BODY DAMAGE.
Source: NHTSA WEB SITE -
2008 VOLVO S40- HOUSTON, TX
TL* THE CONTACT OWNS A 2008 VOLVO S40. THE CONTACT STATED THAT THE SUN ROOF WAS LEAKING WATER INTO THE VEHICLE. THE VEHICLE WAS INVOLVED IN A FRONT END COLLISION WHILE DRIVING 25 MPH. THE AIR BAGS DID NOT DEPLOY. THERE WAS A WARNING INDICATOR ILLUMINATED. THE DEALER STATED THAT WATER MAY HAVE STOPPED THE AIR BAGS FROM DEPLOYING. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 73,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2008 VOLVO S40- HOUSTON, TX
TL* THE CONTACT OWNS A 2008 VOLVO S40. THE CONTACT STATED THAT THE OIL TRAP AND VENTILATION HOSE WERE DAMAGED. THE CONTACT STATED THAT THE CHECK ENGINE WARNING INDICATOR ILLUMINATED, THE VEHICLE MADE AN ABNORMAL NOISE, AND THERE WAS AN OIL LEAK IN THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND IT WAS CONFIRMED THE FAILURE WAS IN THE OIL TRAP AND VENTILATION HOSE IN THE ENGINE THAT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THERE WAS A TECHNICAL SERVICE BULLETIN RTJ-19745 (ENGINE AND ENGINE COOLING), WHICH EXTENDED THE WARRANTY FOR AFFECTED VEHICLES; HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 77,800.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 VOLVO XC90- SCOTTSDALE, AZ
WE WERE DRIVING ON THE HIGHWAY AT NIGHT IN HEAVY RAIN WHEN THE COMPUTER SHORTED OUT. THE CAR JOLTED 2 OR 3 TIMES AND THEN THE DASH AND EVERYTHING THE COMPUTER CONTROLS DIED. THE CAR STILL RAN, AND WE WERE ABLE TO MAKE IT HOME, BUT IT WAS VERY DANGEROUS. WE QUICKLY LEARNED THAT ANYTIME THERE IS HEAVY RAIN OR EXTREME HEAT THIS SAME THING HAPPENS. WHAT REMAINS ON THE DASH IS AN SRS AIRBAG ERROR MESSAGE.
Source: NHTSA WEB SITE