VOLVO Complaints

DURING THE SPRING OF 2013, MY 2009 CPO VOLVO S80 EXPERIENCED TWO FLAT TIRES WITHIN ONE WEEK DUE TO FAULTY HEX NUTS (I.E., HEX NUTS BROKE OFF CAUSING SUDDEN LOSS OF AIR PRESSURE) THAT HOLD THE TIRE VALVE STEM TO THE WHEEL (VOLVO INCIDENT #130404-000103). VOLVO RECOGNIZED THE PROBLEM BY REPLACING THE TIRE AND ALL FOURS HEX NUTS AS A THIRD HEX NUT WAS VISIBLY CRACKED AND THE NEXT LIKELY CULPRIT OF A FUTURE FLAT TIRE. HOWEVER, ON JULY 25, 2015 ALMOST TWO YEARS LATER, I FOUND MYSELF ONCE AGAIN DRIVING ON THE INTERSTATE, WHEN THE TPMS LIGHT CAME ON AGAIN STATING, TIRE NEEDS AIR NOW. I IMMEDIATELY PULLED THE CAR OVER ON THE SHOULDER AND INSPECTED THE TIRES WHEN I NOTICED THE LEFT REAR TIRE WAS FLAT DUE TO A BROKEN HEX NUT. WHILE I APPRECIATE THE OVERALL SAFETY FEATURES VOLVO CARS PROVIDE, THEY ARE FULLY NEGATED BY THE FAULTY HEX NUT. THERE IS NO GOOD IN HAVING ONE OF THE SAFEST AND RELIABLE CARS IF YOU CANT EVEN DRIVE IT UNLESS YOU WANT TO RISK BEING IN A CRASH. I THINK ITS SAFE TO ASSUME THAT MOST PEOPLE, WHO BUY A VOLVO, BUY IT FOR SAFETY AND NOT TO EXPERIENCE RECKLESS DRIVING AS A RESULT OF FAULTY PARTS. THIS PART SHOULD HAVE BEEN RECALLED THE FIRST TIME AROUND. HOPEFULLY, APPROPRIATE ACTION IS TAKEN TO SUCCESSFULLY RECALL AND REMEDIATE THESE FAULTY HEX NUTS TO AVOID ANY UNNECESSARY CAR ACCIDENTS WITH OTHER VOLVO VEHICLES WITH THIS PART.

TL* THE CONTACT OWNS A 2003 VOLVO S60. THE CONTACT STATED THAT WHEN THE IGNITION WAS TURNED TO THE ON POSITION, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE AIR FLOW, THE PRESSURE, AND OXYGEN SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 110,000.

WHILE DRIVING, VEHICLE ENGINE SUDDENLY STARTED RUNNING INTERMITTENT WHEN HITTING A BUMP OR ACCELLERATING, THEN ABRUPTLY SHUT COMPLETELY DOWN WHILE DRIVING. LUCKELY THE SPEED WAS LOW AND WE WERE ABLE TO STOP, BUT ENDED UP IN THE MIDDLE OF THE ROAD. UPON INSPECTION ON THE ROAD, SPARKS CAME OFF FROM UNDER THE CAB WITH ELECTRICAL BURNING SMELL. SHUT DOWN BATTERY SYSTEM. FOUND POSITIVE BATTERY CABLE BEHIND THE ENGINE RUBBED AGAINST CHASSIS SUPPORT BRACKET AND WELDED ITSELF TO THE BRACKET. 40A FUSE IN ENGINE FUSE COMPARTMENT BURNED THROUGH.

TL* THE CONTACT OWNS A 1996 VOLVO 960. THE CONTACT STATED THAT FUEL FUMES EMITTED INSIDE OF THE VEHICLE. AFTER INSPECTING THE VEHICLE, THE CONTACT NOTICED THAT FUEL WAS LEAKING FROM THE FUEL TANK. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN STATED THAT THE LEAK WAS FROM THE FUEL RAIL AND THE FUEL RAIL NEEDED TO BE REPLACED. THE VEHICLE AS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 73,000. UPDATED 09/10/15*LJ UPDATED 11/27/2017*CN

TL* THE CONTACT OWNS A 2004 VOLVO V70. WHILE DRIVING AT 45 MPH, THE VEHICLE DECELERATED AND CAME TO A COMPLETE STOP. THE CONTACT MENTIONED THAT THE STEERING WHEEL WAS DIFFICULT TO STEER AND THE ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS ABLE TO RESTART. THE FAILURE RECURRED SIX TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL PRESSURE SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 07V226000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000. MA 10/5 UPDATED 11/27/2017*CN

VEHICLE WAS PURCHASED FROM WEST COUNTY VOLVO IN ST. LOUIS, MISSOURI AS A NEW CAR (FIRST SALE) ON JULY 11, 2015. AT THE TIME OF SALE IT WAS DISCLOSED THAT THE VEHICLE WAS USED A DEALER DEMONSTRATION MODEL WITH 7,327 MILES ON THE VEHICLE AND THE VEHICLE HAD NOT BEEN PREVIOUSLY SOLD. IT WAS DISCLOSED THAT THE DEALER HAD "SWAPPED" WHEEL SETS WITH A NEWER 2016 XC60 THAT HAD JUST ARRIVED ON THE DEALERS LOT. AFTER ACCEPTING DELIVERY AND DRIVING THE VEHICLE APPROXIMATELY 30 HIGHWAY MILES TOWARDS KANSAS CITY, THE TPMS MALFUNCTION INDICATOR ILLUMINATED. THE DEALER WAS CONTACTED, AND DECLINED TO RE-INSPECT THE VEHICLE BECAUSE ITS SERVICE DEPARTMENT HAD ALREADY CLOSED. AFTER ARRIVING IN KANSAS CITY, IT WAS DETERMINED BY THE DEALERSHIP AND VOLVO CARS NORTH AMERICA THAT THE TPMS SENSORS INSTALLED ON THE 2016 MODEL YEAR WHEELS ARE NOT COMPATIBLE WITH THE TPMS MONITORING SYSTEM INSTALLED IN 2015.5 MODEL YEAR XC60'S. ACCORDINGLY, DUE TO THE DEALER MODIFICATION OF THE VEHICLE, THE VEHICLE WAS SOLD IN A FIRST RETAIL SALE WITHOUT A FUNCTIONING TPMS MONITORING SYSTEM. THE DEALER MAY HAVE FAILED TO EXERCISE REASONABLE CARE BY MODIFYING THE VEHICLE PRIOR TO SALE WITHOUT MAKING A DETERMINATION WHETHER THE SAFETY SYSTEMS WERE COMPATIBLE. AS OF JULY 15, 2015, THE DEALER HAS BEEN UNABLE TO RECTIFY THE DEFECT. *TR

THIS 2015 XC 60 VOLVO WAS PURCHASED AS A DEMO. A SALES MANAGER AT THE DEALERSHIP HAD DRIVEN THE CAR ABOUT 6,500 MILES BEFORE I BOUGHT IT FROM THE DEALER. IN THE 14 MONTHS I HAVE OWNED THE VEHICLE I HAVE COMPLAINED TO THE DEALERSHIP ABOUT SEVERAL ELECTRICAL MALFUNCTIONS INCLUDING THE SIDE VIEW MIRRORS MOVING WHEN THEY SHOULD NOT BE MOVING AND THE TIRE PRESSURE INDICATOR TELLING ME I HAD LOW TIRE PRESSURE WHEN THE PRESSURE WAS NOT LOW. LAST WEEK THE SIDE MIRRORS RETRACED WHILE I WAS TRAVELING IN HEAVY FREEWAY TRAFFIC. THE MIRRORS RETRACTED WHEN I ADJUSTED THE BACK OF THE SEAT. THIS COULD HAVE RESULTED IN A SERIOUS CRASH. THE DEALERSHIP HAS ALWAYS TOLD ME THEY CAN FIND NO ELECTRICAL PROBLEMS. NOW VOLVO HAS NOTIFIED ME THE TIRE PRESSURE SENSING SYSTEM DOES NOT WORK PROPERLY SO I AM TAKING IT TO THE DEALER TO GET IT FIXED.

TL* THE CONTACT OWNS A 2001 VOLVO S60. THE CONTACT STATED THAT WHEN THE VEHICLE WAS STARTED, THERE WAS A ODOR OF FUEL INSIDE THE VEHICLE WITHOUT WARNING. THE FAILURE RECURRED EACH TIME THE VEHICLE WAS STARTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND WAS DIAGNOSED THAT THE FUEL PUMP HAD FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V483000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 78,000.

TL* THE CONTACT OWNS A 2004 VOLVO XC90. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STOPPED INDEPENDENTLY. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TIE ROD NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.

I WAS DRIVING ALONG THE HIGHWAY AND SUDDENLY MY CAR JUST QUIT RUNNING...IN THE MIDDLE OF A BUSY HIGHWAY...I DIDN'T KNOW WHAT TO DO...2 NICE MEN PUSHED ME OVER INTO THE TURN LANE TO BE OUT OF THE ROAD...MY WINDOWS WORKED, LIGHTS AND SO I KNEW IT WASN'T THE BATTERY...IT JUST WOULDN'T START....ACTUALLY THIS HAD HAPPENED A COUPLE OF WEEKS BEFORE, HOWEVER, AFTER LETTING IT SIT ABOUT 5 MIN. IT STARTED UP AND I WAS ABLE TO GET HOME...I THOUGHT MAYBE IT OVERHEATED BUT NONE OF THE WARNINGS WENT ON...SO I IGNORED IT AND WISH I WOULDN'T HAVE AS WE HAD TO LEAVE MY CAR IN A VACANT LOT OFF THE HIGHWAY FOR TWO DAYS AS IT WAS THE 4TH OF JULY HOLIDAY AND NO ONE WAS WORKING...WE WENT BACK TO CHECK TO SEE IT ON JULY 5, AND IT STARTED UP...AS I WAS DRIVING HOME (JULY 5)SUNDAY...IT QUIT AGAIN AT A STOP SIGN WHERE I HAD NO PLACE TO TURN OFF...OF COURSE, THE STEERING LOCKED WHEN THE CAR STOPPED...IT WAS SCARY...I THEN WAITED FOR ABOUT 5 MIN. AND IT TURNED OVER AND STARTED AGAIN...I DROVE FAST TO GET HOME (ABOUT 4-5 MILES) AND MADE IT HOME...SO RELIEVED AS IT IS VERY SCARY TO BE STUCK IN THE MIDDLE OF A BUSY HIGHWAY AND ROAD. LUCKILY MY HUSBAND WAS FOLLOWING ME SO I WASN'T ALONE...I AM OVER 65...I LIKE MY CAR BUT CAN'T BE BURDENED WITH A PROBLEM LIKE THIS...