VOLVO Complaints
View complaints related to VOLVO. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2008 VOLVO XC90- PERU, MA
LOUD CLUNKING NOISES COMING FROM FRONT END OF VEHICLE, VEHICLE DIAGNOSED BY A LICENSED MECHANIC TO BE DRIVE AXLES WARN OUT, WITH RELATIVELY LOW LOW MILES I CONTACTED VOLVO DEALER AND WOULD DO NOTHING BUT CHARGE FOR REPLACEMENTS AND FURTHER DIAGNOSIS. PREMATURE FAILURE OF DRIVE AXLES CAN CREATE AN UNSTABLE DRIVING INCIDENT. WHICH IS WHY I AM FILING THIS COMPLAINT . IT SEEMS THAT ALL THESE PARTS ARE ON BACKORDER EVERYWHERE WHICH MAKES ME THINK THERE MUST BE A SERIOUS ISSUE WITH THIS.
Source: NHTSA WEB SITE -
2003 VOLVO S60- MYSTIC, CT
TL* THE CONTACT OWNS A 2003 VOLVO S60. WHILE DRIVING AT LOW SPEEDS, THE ENGINE STALLED AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 07V226000 (ENGINE AND ENGINE COOLING). THE FAILURE MILEAGE WAS 162,000. UPDATED 09/01/2015*LJ UPDATED 10/27/2015*JS
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 VOLVO S60- PALM COAST, FL
NOTE AHORA SE HAN MUDADO AL 755 NW 20 ST MIAMI FL 33127 UNDER NAME GOLDEN GLADE COLLISION CENTER, INSURANCE KNOWS ABOUT AIR BAG IT DOES NOT WORKING PROPERLY,, THEY KNOW ABOUT FRAUD,, INVESTIGATOR KNOWS ABOUT SAFETY PARTS,, INSURANCE PAY THEM WITH FAKE PAPERS,, INSURANCE KNOWS ABOUT STOLEN MONEY THROUGH THE MY ACCIDENT,, INSURANCE, AGRICULTURE GOVERNMENT KNOWS ABOUT UNSAFETY CAR,, THE AUTO SHOP, AAA OF DADE COUNTY IN MIAMI DID ONLY VERY SUPERFICIAL REPAIR WORK ON MY CAR, ALTHOUGH THEY COLLECTED COMPENSATION FROM THE INSURANCE COMPANY. THEY MENTION HAVING REPAIRED MY SEAT BELT SYSTEM, AIR BAGS, AND OTHER MECHANICAL ITEMS, AS WELL AS OUTER BODY PARTS, BUT IT IS OBVIOUS THAT THESE ITEMS HAVE NOT BEEN REPAIRED. THIS WAS CONFIRMED BY VOLVO, MIAMI & MELBOURNE (SEE ATTACHMENT 2 & 3), AND BY J&J IN PALM COAST (SEE ATTACHMENT 4). MORE IMPORTANTLY, NOT ONLY DID THEY DO IMPROPER AND INCOMPLETE REPAIR WORK, BUT THERE IS INDICATION THAT THEY THEMSELVES CAUSED ADDITIONAL DAMAGES TO MY CAR, E. G. THERE APPEAR SCRATCHES, THE REAR BUMPER IS LOOSE, THE ORIGINAL FRONT TIRES WERE REMOVED AND REPLACED WITH TIRES SO WORN THAT IT PUT MY SONS LIFE AND MINE IN GRAVE DANGER! I HAVE SINCE REPLACED THEM BY NEW ONES. FROM WHAT I HAVE BEEN TOLD AT VOLVO, MY CAR HAS SUFFERED A LOSS IN VALUE OWING TO CREATED DAMAGES EQUAL TO AT LEAST $18,000! ON 9/24/14, AAA OF DADE COUNTY PREPARED AN AUTHORIZATION FORM FOR THE PURPOSE OF COLLECTING MONEY FROM THE INSURANCE COMPANY. THIS REPORT STATES THAT ALL DAMAGES HAVE BEEN SATISFACTORILY REPAIRED ON THAT SAME DATE. PLEASE NOTE, HOWEVER, THAT THE PHOTOS, CLEARLY SHOWING THE DAMAGES TO THE CAR, WERE TAKEN BY THE APPRAISER ON 9/26/2014!). IT THUS APPEARS THAT THIS FORM WAS USED FOR THE SOLE PURPOSE OF COLLECTING MONEY, AND NOT, AS STATED, CONFIRMING REPAIR OF THE DAMAGES. PLEASE FEEL FREE TO CONTACT ME SHOULD YOU NEED ADDITIONAL INFORMATION
Source: NHTSA WEB SITE -
1990 VOLVO 740- APTOS , CA
TL* THE CONTACT OWNS A 1990 VOLVO 740. WHILE REVERSING INTO A PARKING SPACE, THE VEHICLE INDEPENDENTLY ACCELERATED AND CRASHED INTO A PARKED VEHICLE. THE SERVICE BRAKES AND EMERGENCY BRAKE FAILED TO STOP THE VEHICLE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE CONTACT HAD TO REMOVE THE KEYS FROM THE IGNITION IN ORDER TO STOP THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 170,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2000 VOLVO V70- MARIETTA, GA
TL* THE CONTACT OWNS A 2000 VOLVO V70. WHILE DRIVING 65 MPH, THE RPMS EXCESSIVELY INCREASED AND THE ETS WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS AWARE OF NHTSA CAMPAIGN NUMBER: 06V441000 (VEHICLE SPEED CONTROL); HOWEVER, THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS 115,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2011 VOLVO XC60- MORGAN, VT
WINDSHIELD SEAL FAILED, RESULTING IN WATER LEAK. I ALSO UNDERSTAND THAT THE WINDSHIELD BONDING FAILURE MAY RESULT IN THE AIRBAGS FAILING TO FUNCTION AS THEY SHOULD.
Source: NHTSA WEB SITE -
2009 VOLVO VNL- CRESTVIEW, FL
ON 5/29/2015 AFTER LEAVING REST AREA AND DOING A WALK AROUND MY RIG, I WAS DRIVING NORTH ON I-95 IN MY 2009 SUPER CLASS C RV, HAULMARK, MODEL 3303TS, 44' LONG W/ SUBURBAN IN TOW, TRAVELING 70 MPH, KABOOM, RIGHT FRONT TIRE BLEW. SAFELY SLOWED VEHICLE DOWN (FOOT OFF GAS) AND MERGED TO SAFETY LANE. AFTER GETTING MY SELF TOGETHER, I LOOKED AT THE DAMAGE. THE BLOW OUT TOOK MY PASSENGER SIDE STEPS, FENDER, HOOD, BUMPER AND DAMAGED PARTS OF REGEN SYSTEMS. THE TIRE IS GOODYEAR G670 RV, 295/80R22.5 DOT DANU2CAW0612 INSTALLED BY GOODYEAR ON 7/20/12, MILEAGE 23589. MILEAGE AT TIME OF ACCIDENT 40064. MY RV WAS TOWED TO A ELITE TOW PARKING LOT FOR THE WEEKEND AND THEN TOWED TO VOLVO DEALER LOCALLY. STILL SITTING IN THEIR LOT WAITING ON PARTS TO BE FIXED. TIRE IS STILL WITH RV AT PRESENT. INSURANCE, GOODYEAR AND I WANT THE TIRE FOR PAYMENT REIMBURSEMENT & REASON FOR BLOWOUT.
Source: NHTSA WEB SITE -
2012 VOLVO XC60- MINNEAPOLIS, MN
LAST EVENING WHEN TURNING A CORNER MY FINGER WAS CUT BY THE METAL PORTION OF THE STEERING WHEEL. WHEN I GOT HOME, I NOTICED THAT AT THE "6 O'CLOCK" POSITION THERE WAS SHARP METAL THAT HAS COME LOOSE AND THAT IS WHAT CUT MY FINGER. I DID SOME RESEARCH AND THIS IS A COMMON PROBLEM WITH THIS CAR. ALSO, UPON CALLING THE DEALER THIS MORNING THEY SAID THEY KEEP A NUMBER OF THE REPLACEMENT PARTS IN INVENTORY BECAUSE IT HAPPENS ALL THE TIME. MUCH TO MY SURPRISE THERE HAS NOT BEEN A SAFETY RECALL. THE DEALER SAID THEY WILL WORK WITH ME ON THE PRICE, BUT WOULD NOT COVER IT BECAUSE MY CAR IS OUT OF WARRANTY. I REALLY THINK IF PEOPLE ARE GETTING CUT THIS SHOULD BE RAISED TO A RECALL LEVEL.
Source: NHTSA WEB SITE -
2003 VOLVO S60- MUNSTER, IN
WHILE DRIVING HOME AFTER HAVING STEERING RACK REPLACED THE DASH LIGHTS (SPEEDOMETER, TURN SIGNALS, MESSAGE CENTER, ETC.) WENT COMPLETELY OUT. AFTER MULTIPLE DRIVES THE DASH LIGHTS GO ON AND OFF INTERMITTENTLY WHILE DRIVING.
Source: NHTSA WEB SITE -
2002 VOLVO V70XC- PALATINE, IL
1) FUEL SMELL, AND HARDER TO START ENGINE. ENGINE CRANK W/O PROBLEM. SYMPTOMS STARTED AROUND JULY 4TH LAST YEAR, GETTING SEVER AND MORE OFTEN. TOOK MY CAR TO LOCAL VOLVO, BUT THEY SAID "NO RECALL FOR THIS CAR" EVEN THOUGH MULTIPLE EXACT SAME SYMPTOMS ARE REPORTED, THEN TOOK MY CAR TO LOCAL AUTO REPAIR GARAGE FINALLY, TODAY MECHANIC CALLS AND SAYS "FUEL PUMP FAILURE". 2) TRANSMISSION SLIP, "SHOCK" WHEN SHIFT UP, AROUND 2ND TO 3RD GEAR, ALSO MANY USER COMPLAIN AISIN-MADE TRANSMISSION SLIPS/SHOCK WHEN SHIFT UP, PROGRAM/SOFTWEAR UPDATE SOLVES SOME USERS BUT NO ALL, LOCAL DEALER SAYS "UPDATE COSTS ABOUT 200 DOLLARS, BECAUSE OF NO RECALL", ALSO THEY SAY "BUT MAY NOT SOLVE PROBLEM" WHY THEY DON'T SEE ANY RECALL FOR MY CAR, OR WHY I CANNOT GET ANY SUPPORT FROM VOLVO, EVEN MANY USER COMPLAIN SAME SYMPTOMS?
Source: NHTSA WEB SITE