VOLVO Complaints
View complaints related to VOLVO. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2012 VOLVO S60- PATTERSON, NY
THE ENGINE HAD A SUDDEN LOSS OF POWER AND ENGINE WAS STRUGGLING TO CRANK. THE ENGINE SHOWED SIGNS OF HESITATION MAKING IT HARD TO MAINTAIN SPEED ON THE HIGHWAY. THIS WAS LATER FOUND OUT TO BE DUE TO NO COMPRESSION IN CYLINDER #3. THE VALVES, VALVE GUIDES, AND BEARINGS IN THE ENGINE WERE DESTROYED BY OVERHEATING DUE TO LOW OIL PRESSURE. A VEHICLE SOFTWARE RECALL WAS KNOWN AT THE TIME TO CAUSE THIS OIL PRESSURE PROBLEM. THE ENGINE WAS ABOUT 3 YEARS OLD AND AT 68,540 MILES.
Source: NHTSA WEB SITE -
2004 VOLVO XC70- SELINE, MI
TL* THE CONTACT OWNS A 2004 VOLVO XC70. WHILE DRIVING AT 65 MPH, THE VEHICLE STALLED WITHOUT WARNING AND FAILED TO RESTART. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE CATALYTIC CONVERTER AND THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC CONTROL MODULE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 132,645.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2000 VOLVO S70- CORONA , CA
TL* THE CONTACT OWNS A 2000 VOLVO S70. WHILE DRIVING AT APPROXIMATELY 20 MPH, THE VEHICLE ACCELERATED. WHEN MAKING A LEFT OR RIGHT TURN, THE VEHICLE STALLED AND THE ETS LIGHT ILLUMINATED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 131,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2001 VOLVO V70- BROOKLINE, MA
TL* THE CONTACT OWNS A 2001 VOLVO V70. WHILE THE VEHICLE WAS AT AN INDEPENDENT MECHANIC FOR ROUTINE INSPECTION, IT WAS DISCOVERED THAT THE FUEL PUMP WAS FRACTURED AND LEAKING DUE TO DEFECTIVE MATERIAL. THE FUEL PUMP WAS REPLACED. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V483000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 106,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 VOLVO XC70- PIKE CREEK, TX
TL* THE CONTACT OWNED A 2013 VOLVO XC70. WHILE DRIVING AT APPROXIMATELY 42 MPH, A DEER JUMPED IN FRONT OF THE CONTACT'S VEHICLE. AS A RESULT, THE CONTACT CRASHED INTO THE DEER AND THE AIR BAGS FAILED TO DEPLOY. WHEN THE CONTACT TURNED THE IGNITION KEY TO THE OFF POSITION, THE FRONT DRIVER SIDE AIR BAG INADVERTENTLY DEPLOYED WITH FORCE AND CAUSED THE CONTACT AND THE FRONT DRIVER SEAT TO BE PUSHED OUT OF POSITION AND INTO THE REAR OF THE VEHICLE. THE CONTACT SUSTAINED A TRAUMATIC BRAIN INJURY THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 4,009.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2004 VOLVO XC90- PORTLAND, OR
I SWITCHED FROM HEADLIGHTS ON TO DAYLIGHT DRIVING LIGHTS ON. I RECEIVED A "BULB FAILURE" FOR THE DAYLIGHT DRIVING LIGHTS. I SWITCHED BACK TO HEADLIGHTS. I RECEIVED A "BULB FAILURE" FOR THE HIDS. I HAVE VERIFIED THAT THE FUSES ARE GOOD, AND THAT THERE ARE NOW NO WORKING HEADLIGHTS ON THE CAR. HAD THIS HAPPENED AT NIGHT IT COULD HAVE BEEN BAD, VERY BAD. THANK GOD IT HAPPENED DURING A SUNNY DAY AND THAT THE TEEN DRIVER WASN'T BEHIND THE WHEEL.
Source: NHTSA WEB SITE -
2005 VOLVO S80- STOCKTON, CA
TL* THE CONTACT OWNS A 2005 VOLVO S80. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE STALLED WITHOUT WARNING. AFTER RESTARTING, THE VEHICLE RESUMED NORMAL OPERATION. THE FAILURE RECURRED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO THE DEALER ON MULTIPLE OCCASIONS FOR DIAGNOSTIC TESTING. THE TROUBLE CODE DETECTED A FAILURE WITH THE FUEL PRESSURE SENSOR. IN ADDITION, THE ABS WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 135,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 VOLVO C30- CLIFTON PARK, NY
WHILE DRIVING AT ABOUT 65 MPH IN HEAVY TRAFFIC ON I-87, THE CAR SUDDENLY LOST ALL POWER, INCLUDING ALL ELECTRICAL INSTRUMENTS AND ACCESSORIES. IT ROLLED TO A STOP AND COULD NOT BE STARTED BY PUSHING (THE CAR HAS A MANUAL TRANSMISSION).
Source: NHTSA WEB SITE -
2001 VOLVO V70- DES MOINES, WA
TRANSMISSION HAS HAD PROBLEMS FOR ABOUT THREE YEARS. WE WERE TRAVELING ON THE HWY AND THE CAR STARTED SHAKING, THEN STOPPED. WE HAD TO HAVE IT TOWED TO OUR MECHANIC. NEEDS NEW TRANSMISSION AND ALTERNATOR WHICH WOULD COST MORE THAN IT IS WORTH. OUR MECHANIC HAS SEEN A NUMBER OF 2001S WITH PROBLEMATIC TRANSMISSIONS. WE ARE VERY DISAPPOINTED IN VOLVO FOR NOT FIXING THIS PROBLEM. NOW THIS BEAUTIFUL CAR IS SITTING IN OUR DRIVEWAY UNUSED.
Source: NHTSA WEB SITE -
2012 VOLVO S60- PONTE VEDRA, FL
MY 2012 VOLVO S60 HAD SERIOUS ENGINE NOISE BROUGHT TO THE SHOP THEY THOUGHT IT MIGHT OF BEEN THE FACT THAT I HAD LOW OIL, BUT I HAD JUST GOTTEN MY OIL CHANGED 12/17/14 AND IT WAS 5/27/15 NOW AND I HAD NOT DRIVEN ANYWHERE CLOSE TO 6 THOUSAND MILES TO DEPLETE ALL THE OIL. THE SHOP TOLD ME TO REALLY FIGURE OUT WHAT WAS GOING ON THEY WOULD HAVE TO TAKE OUT THE ENGINE TO TAKE A LOOK AT WHAT WAS MAKING THE NOISE. THAT EVENING I GOT A CALL FROM THE SHOP AGAIN TELLING ME THAT THERE WAS A SERIOUS PROBLEM. THEY TOLD ME BECAUSE MY CAR WAS DANGEROUSLY LOW ON OIL IN FACT 3 QUARTS LOW THAT THE ENGINE FOR THAT FACT HAD NOT GOTTEN ANY OIL, THIS IN TURN CASED THE BARRING AND THE CRANK SHAFT THE BE DAMAGED SO BAD THAT THEY SHOP TO ME THAT IF BASICALLY BEYOND REPAIR AND I WOULD NEED TO GET A NEW ENGINE. UPON RESEARCHING THE INTERNET I CAME ACROSS A STRING OF RECALLS FOR MY CAR, IT STATED THAT THE VOLVO'S SOFTWARE HAD A PROBLEM WHICH PREVENTED THE LOW ENGINE OIL LIGHT FROM COMING OUT AND IN DECEMBER 2013 THEY STARTED A RECALL. I CHECK THE WEBSITE AND GOT THE NUMBER TO VOLVO OF NORTH AMERICA AND CALLED AND WAS TOLD THAT MY CAR WAS ONE OF THE VEHICLES THAT WAS RECALLED. I WAS ALSO TOLD THAT THEY PROBLEM WAS FIXED BY A SIMPLE SOFTWARE UPDATE. I WAS ALSO TOLD THAT IN THEIR RECORDS MY CAR WAS TAKEN INTO VOLVO AND THE UPDATE WAS APPLIED TO MY CAR FIXING THE PROBLEM. I TOLD THE REPRESENTATIVE ON THE PHONE THAT IF THIS WAS THE CASE THEN IT MUST OF NOT WORKED BECAUSE MY CAR WAS IN THE SHOP WITH THE EXACT SAME PROBLEM THAT VOLVO'S WEBSITE DESCRIBED AND ALSO NO "LOW ENGINE OIL" LIGHT EVER CAME ON.
Source: NHTSA WEB SITE