VOLVO Complaints

I WAS IN STOP-AND-GO TRAFFIC ON A LEVEL SURFACE STREET. AFTER I CAME TO A STOP, THE STOP-START SYSTEM SHUT OFF THE ENGINE. WHEN I LET UP ON THE BRAKE SLIGHTLY, THE CAR STARTED TO ROLL FORWARD, BUT THE ENGINE DIDN'T START (IT NORMALLY DOES THIS). WHEN I LET UP LIGHTLY MORE AND QUICKLY USED THE ACCELERATOR, THE ENGINE FELT LIKE IT STALLED. ONCE STALLED, THE DASHBOARD SCREEN READ "PRESS START." PRESSING START DIDN'T DO ANYTHING OR PROVIDE ANY FEEDBACK, AND SUCCESSIVE ATTEMPTS DIDN'T HELP. AFTER NOT HITTING ANYTHING FOR A ~MINUTE, I FINALLY GOT FEEDBACK: THE CAR WASN'T IN PARK. AFTER PUTTING IT IN PARK FROM DRIVE, I WAS ABLE TO START IT. THIS ALL MAKES SENSE FOR A CAR WITH A MANUAL TRANSMISSION, BUT "STALLING" AN AN AUTOMATIC, THEN GETTING INCORRECT INSTRUCTIONS WAS UNNERVING. IF THE CAR HAD AN ACTUAL KEY, I PROBABLY WOULD HAVE TRIED TURNING IT OFF, FAILED, THEN REALIZED THE CAR WAS STILL IN DRIVE, BUT THE PUSH-BUTTON START DOESN'T MAKE IT CLEAR WHAT STATE THE CAR IS IN. I CAN'T REMEMBER IF I INITIALLY CAME TO A STOP OR WAS < 1MPH. I ALSO CAN'T REMEMBER IF I APPLIED THE BRAKES AS THE ENGINE STARTED TO START BACK UP, THEN LET UP ON THE BRAKES, OR IF I ONLY LET UP ON THE BRAKES ONCE.

INSERTED KEY IN IGNITION AND NOTHING HAPPENED. COMPUTER READS KEY ERROR TRY AGAIN. KEPT TRYING AND FINALLY STARTED. NEXT DAY SAME THING HAPPENED.

VEHICLE TURNS IT SELF OF WHILE DRIVING.I FELL VERY UNSAFE DRIVING THIS CAR, BECAUSE SOMEONE MIGHT HIT ME FROM BEHIND. THE DEALER TELLS ME IT'S A FUEL SENSOR MODULE. IT'S A FAULTY PART MENTIONED ALL OVER THE INTERNET.

I WAS DRIVING ON THE HIGHWAY AT 70MPH WHEN MY 2004 S60 VOLVO SHUT DOWN ON ME WITH NO WARNING. THERE SHOULD BE AN ALERT OR RECALL ON THIS VEHICLE BEFORE IT KILLS SOMEONE. I HAVE READ HUNDREDS OF ARTICLES ABOUT PEOPLE HAVING THE SAME EXPERIENCE AND UNABLE TO FIX IT PLACING THEMSELVES IN DANGER THINKING IT'S BEEN REPAIRED. I INFORMED THE DEALER AND THEY HAVE NO KNOWLEDGE OF THE PROBLEM.

WHILE DRIVING ON THE INTERSTATE, THE PASSENGER DOOR INDICATOR ILLUMINATED SIGNALING THAT THE PASSENGER DOOR WAS OPEN. THERE WAS ONLY ONE PERSON IN THE CAR (THE DRIVER) AND COULD HAVE CAUSED A SERIOUS ACCIDENT HAD THE PASSENGER DOOR ACTUALLY OPENED. THIS HAS BEEN REPORTED BY A NUMBER OF C70 OWNERS ON THE SWEDESPEED (VOLVO FORUM) WEB SITE.

I HAD ENTERED THE CAR, WHICH WAS IN PARK AND NOT TURNED ON, REACHED FOR MY SEAT BELT AND THE DRIVER SIDE AIRBAG SPONTANEOUSLY DEPLOYED. THERE WAS NO IMPACT OR REASON FOR THE DEPLOYMENT. THE DEPLOYMENT CAUSED A MINOR INJURY TO LEFT ARM.

FOR THE SECOND TIME IN 6 MONTHS, THE VEHICLE LOST ALL POWER WITHOUT WARNING WHILE IN TRANSIT. YESTERDAY, IT OCCURRED ON A MAJOR HIGHWAY AT 60 MPH. THE CAR DIED WITHOUT WARNING WITH RESULTANT LOSS OF POWER STEARING, BREAKING, DASH, ETC. WE WERE ABLE TO COAST INTO A BREAKDOWN LANE, BUT IT COULD HAVE BEEN DISASTEROUS. STATE POLICE ARRIVED WITHIN MINUTES OF DIALING 911. THIS HAPPENED 6 MONTHS AGO AS WELL AND THE DEALERSHIP REPLACED A FUEL INJECTOR MODULE. THE INTERNET IS REPLEAT WITH VERY SIMILAR ISSUES INVOLVING THIS MODEL AND VINTAGE. THE COMMON RESPONSE FROM VOLVO DEALERS SEEMS TO BE THAT IT IS AN "ACT OF GOD". THIS IS A DEFECT, NOT AN ACT OF GOD, AND THESE VEHICLES SHOULD BE RECALLED. IT IS ONLY A MATTER OF TIME BEFORE THERE WILL BE MAJOR INJURIES OR DEATHS AS A RESULT OF THE DEFECT.

I WAS DRIVING AT ABOUT 35 MPH. WHEN I SLOWED DOWN TO MAKE A 90 DEGREE RIGHT TURN, WITHOUT WARNING THE ENGINE AND POWER STEERING WENT OFF AS I WAS TURNING. I HAD TO MANUALLY STEER THE CAR AND LUCKILY DID NOT CRASH BECAUSE THERE WAS NO CAR IN THE OPPOSITE LANE. I PULLED OVER TO THE SIDE OF THE ROAD, RESTARTED THE CAR, AND RECEIVED NO ERROR MESSAGE. I TOOK THE CAR TO THE LOCAL VOLVO DEALER WHERE THEY COULD FIND NOTHING WRONG AND DENY THIS IS A RECALL ISSUE.

HELLO VOLVO, FOR THE RECORD, WE LOVE OUR VOLVO SUV (2004, XC90). OVER THE YEARS THE SERVICE FROM MICHELLE BALSIDE AT VOLVO ON PLAINFIELD ROAD IN CINCINNATI HAS BEEN TRULY EXCELLENT, HER CONTACT INFORMATION IS ATTACHED. HOWEVER, WE HAVE HAS AN ISSUE SINCE 2011 THAT HAS NOT BEEN RESOLVED, WHICH IS SO UNCHARACTERISTIC OF VOLVO. I AM HOPING YOU CAN HELP ME CHANGE THE OUTCOME. FOR YEARS MY HUSBANDS RIGHT HEADLIGHT HAS BEEN TURNING ON AND OFF INTERMITTENTLY. THIS IS VERY DANGEROUS WHEN HE DRIVES TO AND FROM WORK AT NIGHT ON AN OLD 4 LANE HIGHWAY (COLUMBIA PARKWAY) THAT HAS NO SEPARATION BETWEEN EAST AND WEST BOUND LANES, WHICH MEANS CARS TRAVEL HEAD-ON AT 70 MILES AN HOUR. OUR DEALER LOOKED AT THE ISSUE SEVERAL TIMES AND SAID THEY COULD NOT FIX IT; SO WE LIVED WITH THE DANGEROUS ISSUE BECAUSE WE THOUGHT THE PROBLEM WAS UNIQUE TO US. RECENTLY, SOMEONE TOLD US THEY WERE HAVING ISSUES WITH THEIR VOLVO HEADLIGHTS AND THEY FOUND A BLOG ON EDMONDS WHICH LISTED A LOT OF OTHER VOLVO OWNERS WITH THE SAME ISSUE. I HAVE ATTACHED THE BLOG FOR YOUR REFERENCE. THE BLOG REFERS TO A REPAIR KIT. PLEASE LET ME KNOW IF VOLVO CORPORATE CAN SEND A REPAIR KIT TO OUR DEALER IN CINCINNATI. WE HAVE BEEN LOYAL CUSTOMERS AND WE ARE THINKING OF GIVING OUR USED VOLVO TO OUR DAUGHTER WHEN SHE TURNS 16 NEXT SPRING, AND BUYING A NEW VOLVO FOR MY HUSBAND, BILL. PLEASE SHOW YOUR CUSTOMERS THAT YOU CARE AND YOU WILL RESOLVE THE HEADLIGHT ISSUE, IT COULD SAVE A LIFE SOMEDAY. FOR NOW, WE HOPE AND PRAY ON A DAILY BASIS THAT THE HEADLIGHT FUNCTIONS AS IT SHOULD.

TL* THE CONTACT OWNS A 2004 VOLVO XC90. WHILE IN PARK, THE CONTACT HEARD A NOISE. ALL THE WARNING LIGHTS ON THE INSTRUMENT PANEL FAILED TO ILLUMINATE AND THE VEHICLE STALLED. IN ADDITION, THE CONTACT STATED THAT THE ODOMETER DISPLAYED AN INCORRECT READING AND THERE WAS A FUEL ODOR IN THE VEHICLE. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE BATTERY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TOWED BACK TO THE INDEPENDENT MECHANIC WHO WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE VEHICLE WAS TAKEN TO ANOTHER INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE CENTRAL ELECTRONIC MODULE AND THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.