VOLVO Complaints

WE BROUGHT THE CAR IN SEVERAL TIMES TO COMPLAIN THAT NOT ONLY DID THE INSIDE OF THE CAR ALWAYS SMELL LIKE FUEL, BUT THE DRIVER AND ALL HER CLOTHES SMELLED LIKE FUEL. WE WERE TOLD THEY COULD NOT FIND ANY PROBLEMS WITH THE CAR. I FIND IT IRONIC THAT YEARS AFTER THE FACT, VOLVO CONTACTS US TO TELL US THERE IS A FUEL PROBLEM. WE NO LONGER OWN THE CAR, NOR WOULD WE EVER BUY ANOTHER VOLVO AGAIN, DUE TO THE LACK OF CONCERN AND HELP WE RECEIVED WHEN OWNING THIS VEHICLE. WE TRIED SPEAKING TO VARIOUS EMPLOYEES AND SERVICE PERSONAL, BUT WE GOT NO WHERE. SINCERELY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

WE HAD BEEN EXPERIENCING RAIN SHOWERS ON THE WAY TO WORK THE VOLVO TWICE HAD ALL THE LIGHTS ON THE DASH BOARD LIGHT UP BUT THE CAR DID NOT STALL. I WAS AFRAID THE AIR BAG MIGHT DEPLOY. AS SOON AS I GOT HOME I HAD MY HUSBAND CHECK TO SEE IF HE COULD LOCATE THE PROBLEM. HE FOUND WAS THAT THE CARPET WAS SOAKED ON THE DRIVERS SIDE .AND THE. WIRING RUNNING UNDER THE CARPET WAS ALSO WET. WE HAVE NOT MOVED THE CAR AND ARE TRYING TO DRY EVERYTHING. IT HAS ALSO CONTINUED TO RAIN OFF AND ON. MY HUSBAND HAS FOUND SOME INFORMATION ON THE INTERNET WHICH COULD BE RELATED TO THIS PROBLEM AND WILL TRY TO SEE IF THIS MIGHT BE THE SOLUTION TO OUR PROBLEM. *TR

TL* THE CONTACT OWNS A 2002 VOLVO S60. WHILE DRIVING AT 45 MPH, A FUEL ODOR EMITTED INTO THE VEHICLE. IN ADDITION, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE FUEL PUMP WAS LEAKING. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V483000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 106,539. THE VIN WAS UNAVAILABLE.

TL* THE CONTACT OWNS A 2013 VOLVO C30. WHILE DRIVING APPROXIMATELY 4 MPH AND MAKING A TURN, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE FAILED TO INCREASE SPEED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING AND THE TURBO CONTROL VALVE WAS REPLACED. AFTER THE REPAIR, THE FAILURE CONTINUED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 560.

AFTER RAINFALL WE BEGAN EXPERIENCE POWER FAILURES IN OUR VOLVO. NO WINDOWS WERE LEFT OPEN AND THE INTERIOR WAS NOT EXPOSED TO ANY WATER. BUT WHILE DRIVING THE DASHBOARD WENT OUT THE NEEDLES FOR THE FUEL, MILES PER HOUR AND EVERYTHING WENT OUT. IT CAME ON SHORTLY AFTER THEN OFF AGAIN THIS TIME WITH THE RADIO AND WINDOWS COULD NOT ROLL DOWN OR UP. ONCE THE CAR WAS OFF IT CAME BACK ON ONLY TO REPEAT THE SAME ISSUE THE DASH AND RADIO COME ON AND OFF WHILE DRIVING AND AT ONE POINT WILL SHUT OFF EVERYTHING UNTIL THE CAR IS TURNED OFF AGAIN. THE HEADLIGHTS WILL FLICKER AS WELL FROM TIME TO TIME. THIS IS EXTREMELY FRIGHTENING CONSIDERING I HAVE A TODDLER AND SMALL CHILD AND WHILE DRIVING ON A HIGHWAY TO HAVE EVERYTHING SHUT OFF WAS BEYOND FRIGHTENING AND EXTREMELY WORRISOME. I HAVE BEEN TOLD IT HAS SOMETHING TO DO WITH THE CEM AND I HAVE READ MANY FORUMS WITH PEOPLE WITH THE SAME PROBLEM AND EVEN A FRIEND WHOSE CAR DID THE SAME THING. I AM EXTREMELY FRUSTRATED THAT I DON'T FEEL SAFE DRIVING MY CAR AND THAT I HAVE TO PAY A LOT OF MONEY FOR SOMETHING THAT DOES NOT SEEM LIKE A NORMAL FAILURE ESPECIALLY SINCE MY CAR DOES NOT EVEN HAVE MANY MILES ON IT. PLEASE INVESTIGATE AND LOOK INTO THIS PLEASE. THANK YOU. *TR

WHEN DRIVING THE TRANSMISSION SHIFT SLAMS / BUCKS FOR 2ND TO 3RD GEAR AT THE 20 TO 30 MILES PER HOUR. THE TRANSMISSION REVS AND THEN BANG?S INTO THE NEXT GEAR. THIS ALSO HAPPENS WHEN SLOWING DOWN AND COMING TO A STOP, YOU CAN FEEL IT BUCKING / JOLT (AS IF IT WAS SLIPPING) AS I APPLY THE BRAKE. I HAD REPORTED THIS TO THE VOLVO DEALER SEVERAL TIMES AND THEY SAID THAT NOTHING CAME UP ON THE CODES OR DIAGNOSTIC EQUIPMENT. I HAD THE TRANSMISSION OVERHAULED TOO IN APRIL 2013 AND IT RAN GOOD FOR ABOUT 12 MONTHS AND THAT BACK TO SAME SYMPTOMS / ISSUES. I ALSO BROUGHT IT BACK AGAIN AROUND AUGUST/SEPTEMBER 2014 TIME FRAME TO HAVE THE SOFTWARE UPDATED AND EXPLAINED THE TRANSMISSION SHIFTING PROBLEM AND AGAIN NO FAULT CODES. MY CONCERN IS THAT WHEN DRIVING THE VEHICLE IT COULD BE A HAZARD IF TRYING TO ACCELERATE QUICKLY OR TRYING TO STOP QUICKLY AND IT DOES NOT RESPOND AS IT SHOULD AND AN ACCIDENT OCCURS, AND A POSSIBLE FATALITY COULD RESULT. I ALSO DID SPEAK WITH VOLVO CUSTOMER SERVICES AND REGISTER A COMPLAINT WITH THEM. THIS IS NOT MY FIRST VOLVO, I HAVE OWNED VOLVOS SINCE 1988. PLEASE ADVISE OF FINDINGS AND RESOLUTION. *TR

PURCHASED THIS CAR THIS MONTH FOR MY SON FOR HIM TO COMMUTE TO SCHOOL. MY SON TOLD ME THAT THE SEAT MOVES TO DIFFERENT POSITION WHEN THE CAR HIT THE POT HOLE. IT IS VERY DANGEROUS IF THE DRIVER HAS SHORT LEGS. THERE IS PRESET POSITION FOR THE SEAT. NO SURE WHAT TO DO WITH THIS. *TR

AROUND OCTOBER OF 2014 THE WINDSHIELD SEAL ALONG THE TOP OF THE WINDSHIELD BEGAN LEAKING INTO THE CAR. WATER RUNS DOWN THE INSIDE OF THE WINDSHIELD, DRIPS ONTO THE DASH BOARD, RUNS BEHIND THE DASHBOARD, AND DRIPS DOWN ONTO ELECTRICAL COMPONENTS ON THE CENTER CONSOLE. I'VE BEEN READING SOME VOLVO FORUMS AND APPARENTLY THIS IS AN ISSUE WITH SEVERAL VOLVO MODELS OVER SEVERAL YEARS. APPARENTLY THE ADHESIVE USED TO AFFIX THE WINDSHIELD IS FAILING WHICH CAUSES THE LEAKS AND, IN SEVERE CASES, CAUSES THE WINDSHIELD TO LOOSEN FROM THE FRAME. NOT ONLY DO I BELIEVE THIS IS AN ELECTRICAL HAZARD, BUT ALSO A SAFETY CONCERN WHICH IS EPIDEMIC TO MANY NEWER VOLVO MODELS. *TR

I KEEP GETTING A MESSAGE THAT THE TIRE PRESSURE MONITORING SYSTEM NEEDS SERVICE EVEN THOUGH THE TIRES HAVE THE CORRECT PRESSURE. I BELIEVE THERE IS A DEFECT IN THIS SAFETY RELATED SYSTEM. IT IS AN ISSUE THAT MANY VOLVO OWNERS HAVE REPORTED, YET VOLVO CONTINUALLY FAILS TO ADDRESS THE ISSUE. *TR

I HAVE A VOLVO XC90 2004. I WAS DRIVING AND SUDDENLY I HEARD A NOISE UNDER THE CAR. I STOP THE CAR AND CALL MY ROAD SERVICE PROVIDER TO SEND ME A TOW TRUCK. WE TOOK THE CAR TO THE AUTO CENTER TO HAVE IT INSPECTED, THEY CALL ME TO GIVE ME BAD NEWS THEY SAID IT WAS THE TRANSMISSION SHAFT, SOMETHING COMING OUT APART AND THAT WILL BE EXPENSIVE TO FIX AND THAT I NEEDED TO TAKE IT TO VOLVO DEALER TO GET IT FIX . I WAS IN SHOCK. I DIDN'T EXPECTED THIS SO SOON MY VOLVO CAR IT HAS 87,000 MILES AND I FEEL THIS IS A MANUFACTURER MALFUNCTION PROBLEM . THIS SHOULD BE A RECALL, ITS TOO SOON TO GIVE ME THIS HEADACHE PLEASE INVESTIGATE THIS MATTER SOON TO HELP OTHERS I WILL REALLY APPRECIATED IF I HAVE A ANSWER SOON. *TR