VOLVO Complaints

DRIVING CAR LIGHTS ON DASH BOARD WENT COMPLETELY OFF. TOOK IT TO SHOP THEY TAP IT AND DASH CAME ON AGAIN, CHANGE FUSE . LIGHTS WENT OFF AGAIN AND STAYED OFF. *TR

THE DOORS OPEN WHILE DRIVING. EVEN IF THEY ARE LOCKED. THE INFORMATION SYSTEM GIVES A MESSAGE DRIVERS DOOR OPEN OR PASSENGER DOOR OPEN AND THE INTERIOR LIGHTS COME ON WHILE DRIVING. THIS HAPPENED TO ME RECENTLY 4 TIMES WHILE DRIVING FROM KENT, OHIO TO NAPLES, FLORIDA. THE DOORS WERE FIRMLY CLOSED AND LOCKED AND HOURS LATER CAME OPEN BY THEM SELF. I WENT TO THE VOLVO DEALER IN BONITA SPRINGS AND SPOKE TO [XXX] THE ASSISTANT SERVICE MANAGER.HE TOLD ME THE PROBLEM WAS IN A DOOR ACTUATOR AND THEY WERE AWARE OF THIS PROBLEM AND HE CLAIMED THIS IS A WEAR AND TEAR ITEM COSTING AROUND A $1000 TO REPAIR. I ASKED WHAT WEAR AND TEAR COULD CAUSE THE DOORS TO ELECTRONICALLY OPEN WHILE DRIVING. HE HAD NO REPLY. I ALSO EXPLAINED THAT THIS IS A VERY UNSAFE CONDITION AND IF THERE ISN'T A RECALL, THERE SHOULD BE. I CALLED VOLVO ALSO ON 12-11-14 AND SPOKE TO [XXX] WHO ALSO GAVE ME THE RUN AROUND. I FEEL THIS CONDITION IS A COMMON PROBLEM WITH THESES CARS AND IS AN ACCIDENT WAITING TO HAPPEN, CAN CAUSE INJURY OR DEATH AND SHOULD BE REPAIRED BY VOLVO AT NO COST TO ALL AFFECTED OWNERS. OWNERS WHO HAVE PAID FOR THIS REPAIR SHOULD BE REFUNDED. THIS IS A SAFETY PROBLEM CAUSED BY VOLVO AND SHOULD BE REPAIRED BY VOLVO. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2010 VOLVO XC60. WHILE DRIVING APPROXIMATELY 30 MPH, THE SPEEDOMETER DISPLAYED 80 MPH AND THE SHIFT LEVER WOULD SHIFT GEARS FROM DRIVE INTO NEUTRAL AND THEN INTO PARK INDEPENDENTLY. THE CONTACT MENTIONED THAT THE ELECTRICAL SYSTEM WAS NOT WORKING PROPERLY. THE FAILURE RECURRED SEVERAL TIMES. THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 78,000.

THE CAR HAD DIFFICULTY IN STARTING ALL OF A SUDDEN. IT APPEARED TO BE AN ELECTRONIC IGNITION PROBLEM. AFTER A FEW STARTS, WARNING SIGNALS STARTED COMING ON. FIRST WAS "ENGINE UNDER PERFORMANCE" AND THEN IT WAS "BREAK FAILURE". THE CAR WAS STOPPED AND TOWED TO VOLVO DEALER. THE DEALER INDICATED THAT THE CAR'S FUEL PUMP / LINES WERE DESIGNED AND INSTALLED OUTSIDE THE WEATHER SHIELDED HOUSING. THE SALT USED FOR SNOW MELTING CORRODES THESE LINES AND SEVERAL CARS SHOW UP WITH THIS ISSUE.SO THEY REPLACED THEM AND MOVED THEM TO WITHIN THE WEATHER PROTECTED AREA. SEARCHING THE INTERNET, I FOUND SEVERAL VOLVO CARS OF THIS ERA HAVE THIS PROBLEM AND SEVERAL OCCURRED WHILE DRIVING - BOTH LOSS OF SPEED AND BREAK FAILURE. MY CAR WAS WELL MAINTAINED, REGULAR OIL CHANGES WITH THE SYNTHETIC OIL AND MAINTAINED BY VOLVO DEALER OR SPECIALIST. I ALSO USE THE RECOMMENDED 91 OR 93 OCTANE GAS, SO IT CANNOT BE ATTRIBUTED TO LAX MAINTENANCE OR LESSER QUALITY FUEL. THE ONLINE FORUMS SEEM TO HAVE ALL KINDS OF DIAGNOSTICS FOR THIS PROBLEM. IF IT WAS A DESIGN FAULT AT MANUFACTURER, AS ADVISED BY THE VOLVO DEALER, I WOULD THINK IT WOULD SHOULD BE INVESTIGATED FOR RECALL. *TR

I AM PAYING FOR THE THIRD LIGHT BALLAST IN THIS VOLVO 700-1000 DOLLARS EACH TIME. I KNOW THIS HAS BEEN REVIEWED BY YOUR ORGANIZATION IN 2010 IT IS ONLINE. LET ME TELL YOU WHAT HAPPENS. WHEN THE BALLAST FAILS THE HEADLIGHT GO OFF. SOMETIME 1 LIGHT, SOMETIMES BOTH. I WAS ON THE HIGHWAY AT NIGHT, THE PAST TWO TIME THAT THE LIGHTS WENT OFF. GUESS WHAT, THERE IS NO BACK UP LIGHT . SO I HAD TO DRIVE TO THE NEXT EXIT IN TOTAL FEAR OF CRASHING DURING THE RAIN. OH, AND I DID PULL OVER IN THE SIDE PROBLEM THERE WAS NO SHOULDER, CONSTRUCTION. ALL YOU NEED TO LIGHT A BULB IS A FEW WATTS, THE BALLAST SYSTEM IS A JOKE AND COSTLY. IT WILL RESULT IN SOMEONE CRASHING AND DEATH. PLEASE DO NOT IGNORE THIS , CHECK ONLINE YOU WILL SEE THIS IS A VERY COMMON PROBLEM IN THIS MODEL AND YEAR. OH , ALSO HAD THE TRANSMISSION RECALLED . MINE FAILED AT 75000 MILES , STILL PAID 1500 FOR THE WORK NICE COMPANY. *TR

SMELLED GASOLINE, TOOK IT TO A SHOP, THEY FOUND FUEL PUMP CRACKED, REPLACED FUEL PUMP. THEN WE FOUND OUT THE WAS A RECALL IN SOUTHERN STATES FOR THIS PROBLEM SPECIFICALLY. WE LIVE IN THE NEW ENGLAND AREA AND WAS TOLD IT WOULD NOT BE CONSIDERED UNDER THE RECALL. I FEEL COMPLETELY WRONGED IN THIS SITUATION. THE RECALL WAS SPECIFIC TO HEAT CYCLING. NO WERE IN THE US IS THIS MORE APPARENT THAN NEW ENGLAND. *TR

THE COOLING SYSTEM AND DEFROST SHUT DOWN AFTER DRIVING FOR A WHILE. TURNS OUT THE CLUTCH WENT BAD ON THE COMPRESSOR. AFTER RESEARCHING FURTHER ONLINE, THERE ARE MANY COMPLAINTS ABOUT THIS FAILURE. UNFORTUNATELY, THIS IS A VERY EXPENSIVE REPAIR THAT I CANNOT AFFORD. *TR

I TURNED THE IGNITION KEY AND THE DRIVER'S AIRBAG DEPLOYED, STRIKING ME IN THE FACE AND CHEST, KNOCKING ME UNCONSCIOUS AND DAMAGING MY RIGHT EYE AND BREAST AND CAUSING CHEMICAL BURNS ON MY FACE AND NECK. I WAS TRANSPORTED TO THE EMERGENCY ROOM AND SPENT MOST OF THE NIGHT AT THE HOSPITAL AND FOLLOWUP THE FOLLOWING DAY BY EYE SURGEONS AND RETINA SPECIALISTS. I SUSTAINED PERMANENT DAMAGE TO MY RIGHT EYE WHICH RESULTED IN A BLIND-SPOT. I WAS UNABLE TO DRIVE OR WORK FOR A WEEK. I REQUIRED EXTENSIVE MEDICAL TREATMENT OVER THE COURSE OF SEVERAL MONTHS AND AM STILL CLOSELY MONITORED BY THE EYE DOCTOR FOR THE DAMAGE TO MY EYE (WHICH I HAVE BEEN TOLD WILL ALMOST CERTAINLY RESULT IN GLAUCOMA). VOLVO REFUSED TO TAKE ANY RESPONSIBILITY OR MADE ANY REIMBURSEMENT FOR DAMAGES, MEDICAL OR LOSS OF MY VEHICLE AND STALLED ALL EFFORTS THROUGH THE COURT SYSTEM, EVEN AFTER INITIALLY INDICATING TO MY ATTORNEY THAT THEY WOULDN'T CONTEST SETTLEMENT. MY VEHICLE WAS 17 YEARS OLD BUT WAS IN EXCELLENT CONDITION AND WELL-MAINTAINED AND HAD RELATIVELY LOW MILEAGE ACCORDING TO ALL VOLVO'S PR CLAIMS. I ENDED UP NOT HAVING MY VEHICLE AT ALL, BECAUSE VOLVO DIRECTED THAT THE CAR COULD NOT BE REPAIRED UNTIL THE CASE WAS SETTLED AND THE STORAGE FEE AT THE SERVICE SHOP ACCUMULATED TO OVER $3600, MORE THAN THE VALUE OF THE CAR AND I FINALLY SIGNED THE TITLE OVER TO THE SERVICE SHOP. *TR

TL* THE CONTACT OWNS A 2004 VOLVO S60. THE CONTACT STATED THAT WHILE DRIVING 5 MPH, THE ENGINE STALLED.THE PROBLEM RECURRED NUMEROUS OF TIMES. THE VEHICLE WAS NOT TAKEN TO A DEALER NOR INDEPENDENT MECHANIC. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.

TL* THE CONTACT OWNED A 2005 VOLVO VNL. WHILE DRIVING APPROXIMATELY 40 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN WITHOUT WARNING. AS A RESULT, THE CONTACT CRASHED THE VEHICLE INTO A DITCH. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE SHAFT STRIPPED INSIDE THE INTERNAL STEERING COLUMN. THE VEHICLE WAS DEEMED DESTROYED. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED UNKNOWN INJURIES THAT REQUIRED MEDICAL ATTENTION. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 721,000. UPDATED 1/7/15*CN