VOLVO Complaints

DRIVING AT APPROXIMATELY 40 MPH, THE CHECK ENGINE AND OIL WARNING LIGHTS APPEARED. THE CAR COMPLETELY DIED WHILE I WAS ON THE ROAD. THE STEERING WHEEL AND BRAKES FROZE UP AND THE SPEED DECREASED TO BARELY NOTHING. I COULD GET THE CAR TO JUST MAKE IT OFF THE ROAD SAFELY BECAUSE I COULD NOT TURN THE WHEEL OR USE THE BRAKES WELL. THOUGHT IT WAS MY OIL SO I WAS ABLE TO GET SOMEONE TO ADD OIL TO IT WHILE ON SIDE OF BUSY ROAD. STARTED CAR UP FINE AND DROVE FOR 5 MORE DAYS UNTIL IT HAPPENED AGAIN. GOT IT TOWED TO MECHANIC WHO CHANGED THE FUEL PUMP. OTHER ELECTRICAL PROBLEMS AROUSE WHILE MECHANIC HAD IT SO BROUGHT TO VOLVO WHO SAYS I NEED A NEW CONTROL ELECTRIC MODULE IN MY CAR. *TR

WHILE DRIVING BRAKE WARNING LIGHT WENT ON.BRAKE PEDAL GOT SOFT & SLOWLY WENT TO FLOOR. WHEN VEHICLE WAS CHECKED IT WAS DISCOVERED THAT THE BRAKE LINES TO REAR BRAKES HAD RUSTED THROUGH AND WERE LEAKING FLUID. MASTER CYLINDER WAS ALMOST EMPTY. THE BRAKE LINES ON THIS CAR ARE SUPPOSED TO BE MADE OF A RUST RESISTANT NICKEL/COPPER MATERIAL BUT THEY RUSTED THROUGH. *TR

I WAS ADVISED BY THE VOLVO SERVICE MANAGER THAT THE CLAMP DESIGN RESULTED IN THE CUTTING BOTH OF THE OUTER CV BOOTS THAT WAS OCCURRING OVER THE YEARS. THIS IS A DESIGN ERROR TO SEE A FAILURE LIKE THIS THAT CAN RESULT IN A LOSS OF LIFE. ONCE THE BOOT IS CUT THE GREASE CAN CATCH ON FIRE WHILE DRIVING RESULTING IN AN ACCIDENT AND POSSIBLE LOSS OF LIFE. THE FIRE COULD OF STOPPED THE VEHICLE WHILE ON THE ROAD RESULTING IN AN ACCIDENT CAUSING INJURIES OR DEATH. *TR

MICHELIN TIRES - PILOT SPORT A/S SPORT PLUS- 205/55/ZR16. TIRE SIDE WALLS ARE SEPARATING - THIS PROBLEM IS KNOW AS CHUNKING. TIRES ARE UNSAFE AND NEED TO BE REPLACED. *TR

I JUST PURCHASED THIS VEHICLE USED A FEW DAYS AGO AND NOW NOTICE THERE IS A SMELL OF GASOLINE WHEN WE GET OUT OF THE CAR. I WENT ON LINE AND DISCOVERED THAT THERE WAS A RECALL FOR THE FUEL PUMP WHICH SITS ON TOP OF THE GAS TANK. I CONTACTED VOLVO AND THEY SAID TO TAKE IT TO THE LOCAL DEALER IN WATERBURY CT. THEY TOLD ME IT WOULD BE $800 TO REPAIR THE PART BECAUSE THE WARRANTY RAN OUT IN MAY OF THIS YEAR, AND THIS IS NOVEMBER. THIS IS A KNOWN SAFETY ISSUE AND FEEL THAT VOLVO SHOULD REPLACE THE DEFECTIVE PART FREE OF CHARGE. VOLVO SAID THAT THE RECALL ONLY APPLIES TO THAT MODEL LOCATED IN THE SOUTH OR SOUTHWESTERN US. I AM THE SECOND OWNER AND HAVE NO WAY OF KNOWING IF THIS CAR WAS DRIVEN FOR LONG PERIODS IN THOSE REGIONS. ALSO, HOW CAN THEY KNOW IF THEIR KNOWN PROBLEM WITH THIS FUEL PUMP HAS NOT SPREAD TO OTHER AREAS AS WELL? *TR

I WAS DRIVING AT APPROXIMATELY 6:30AM, IT WAS STILL DARK, AND MY DASHBOARD WOULD NOT DISPLAY. I WAS GOING ABOUT 35 MILES PER HOUR. I PANICKED BECAUSE IT TELLS ME ALL THE CRITICAL THINGS ABOUT THE MOVING VEHICLE. THEN ABOUT 2 MINUTES LATER IT CAME ON. THIS NON-DISPLAY OF THE DASHBOARD WOULD INTERMITTENTLY HAPPEN WHEN I DROVE THE VEHICLE OVER THE NEXT MONTH. I COULD NOT DETECT WHAT THE PROBLEM WAS. I WENT ONLINE AND OTHER VOLVO V70 OWNER HAD THE SAME PROBLEM. IT STATED THAT THE PROBLEM WAS THE DIM (DRIVE INFORMATION MODULE). THE PROBLEM EXISTS FOR YEARS 2000 TO 2009. SO I TOOK THE VEHICLE TO MY VOLVO MECHANIC. HE SAID IT WAS A COMMON PROBLEM. THE DIM WOULD HAVE TO BE REPLACED. I HAD THE MECHANIC REPLACE THE DIM BECAUSE I HAD NO CHOICE. I COULD NOT DRIVE WITHOUT A DASHBOARD. I CALLED VOLVO AND ASKED WHAT THEY WERE DOING ABOUT THE PROBLEM. THEY SAID NOTHING. BUT THEY WOULD REPORT IT TO NHTSA WITH THEIR NEXT REPORT. I PERSONALLY THINK THIS PART SHOULD BE RECALLED. I WAS SURPRISED TO HEAR IT WAS A COMMON PROBLEM AND FOR SO MANY YEARS. IT COULD CAUSE MAJOR ACCIDENTS BECAUSE YOU DON'T KNOW YOUR SPEED, IF THE VEHICLE HAS GAS OR ANY OTHER WARNINGS DISPLAYED IF THE VEHICLE HAS A PROBLEM. *TR

AFTER PARKING AT RESTAURANT, WE WALKED TO OUR PARKED VOLVO AND WHEN I TURNED THE KEY, IT WOULD ONLY GO FROM 0 TO THE 1 POSITION ( I.E.LIGHTS, RADIO WOULD COME ON) BUT IT WOULD NOT TURN ANY FURTHER TO THE START POSITION HAD TO HAVE IT TOWED TO THE DEALER AND WAS TOLD THIS HAS HAPPENED BEFORE TO THIS MODEL AND IT IS AN IGNITION LOCK FAILURE. THEY NEED TO ORDER THE PART FROM SWEDEN AND HAVE IT MATCH OUR KEYS. $850 !!. THIS IS A SAFETY ISSUE IN MY MIND HAS WE COULD HAVE BEEN STRANDED ANYWHERE AND IF THIS IS NOT THE FIRST TIME THIS HAS HAPPENED, WHY ARE THEY NOT RECALLING THIS PART? *TR

TL* THE CONTACT OWNS A 2013 VOLVO S60. THE CONTACT STATED THAT SOMEONE WAS ABLE TO KICK IN THE SIDE COLLISION PROTECTION BAR ON THE DRIVER SIDE DOOR. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE PROTECTION BAR NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 16,000.

THIS 2012 VOLVO C70 WAS DRIVEN FROM COHASSET, MA TO CHICAGO IL IN LATE SEPTEMBER 2014. IT WAS DRIVEN WITH THE TOP DOWN FOR A PERIOD OF 400 MILES. THE CAR DID HAVE BRAND NEW MICHELIN PILOT SPORT TIRES ON THE FRONT AND REAR TIRES, THE REAR TIRES HAD OVER 7/10THS WEAR ON THEM. UPON REACHING CHICAGO AN ODD NOISE WAS NOTICED IN THE CAR LIKE A FAILING REAR HUB. UPON TAKING THE CAR TO THE DEALER THE FIELDS VOLVO SERVICE ADVISER NOTICED THERE WAS FEATHERING OF THE REAR TIRES WHICH WAS DUE TO THE EXCESSIVE NEGATIVE CAMBER WITH THE TOP DOWN (INCORRECT OEM SUSPENSION SETTING FROM VOLVO). THE SERVICE ADVISOR TOLD US TO REPLACE THE BRAND NEW TIRES AT A COST OF $500 BUT DIDN'T NOT ADDRESS THE ISSUE. HOWEVER A NEW SUB-CROSS MEMBER FOR THE REAR SUSPENSION WAS OFFERED IN 2013 TO AVOID THIS ISSUE, I ALSO HAVE SERVICE BULLETINS SHOWING VOLVOS KNOWLEDGE OF THE ISSUE. I TOLD THE SERVICE ADVISER THIS IS NOT A FIX AND I WANTED TO KNOW HOW THIS ISSUE WILL BE RESOLVED AND PREVENTED FROM HAPPENING AGAIN AS THE CAR IS UNSAFE TO DRIVE ON WET OR SNOWY SURFACES BECAUSE OF THE SUSPENSION AND TIRE WARE ISSUES. HE TOLD ME THERE WAS NOTHING HE COULD DO. AND WE CAN SPEND $500 ON TIRES EVERY 500 MILES WE DRIVE WITH THE TOP DOWN. I THEN PRESENTED THE ISSUE TO VOLVO OF NORTH AMERICA SENDING THEM A KIND EMAIL ASKING THEM HOW WE SHOULD HANDLE THE ISSUE. BEING A CAR ENTHUSIAST I AM AWARE THIS CAR SHARES A SUSPENSION WITH THE MAZDA 3 AND FORD FOCUS. I INFORMED VOLVO I CAN BUY AN AFTERMARKET ADJUSTABLE UPPER CONTROL ARM AND FIX THE ISSUE BUT WHAT ABOUT THE FACTORY WARRANTY, AS IT WOULD BE VOIDED FOR SUSPENSION ISSUES AND ALSO WHY DO WE HAVE TO FIX A CAR UNDER WARRANTY WITH SERIOUS SAFETY ISSUES? I SENT THIS EMAIL TO VOLVO OVER 3 WEEKS AGO WITH NO RESPONSE TO MY QUESTIONS..... PLEASE HELP! *TR

DRIVING ALONG A RURAL ROAD IN E. OREGON AT AROUND 7:30 PM AND ALL FRONT LIGHTS WENT OUT AT ONCE (ALL OF THEM). THIS CAUSED A DANGEROUS SITUATION AS WE WERE NOT IN A CELL PHONE AREA AND HAD TO SLEEP IN CAR OVERNIGHT AND DROVE OUT OF AREA AT DAYLIGHT THE NEXT DAY. THE CAR WORKED FINE EXCEPT FOR A COMPLETE LIGHTING FAILURE, WHICH IS IMPORTANT AS YOU ARE DRIVING DOWN COUNTRY ROADS IN THE DARK. *TR