VOLVO Complaints
View complaints related to VOLVO. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2004 VOLVO XC90- SUMMERVILLE, SC
TL* THE CONTACT OWNS A 2004 VOLVO XC90. THE CONTACT STATED THAT AFTER SEVERAL ATTEMPTS THE VEHICLE FAILED TO START. THE CONTACT MENTIONED THAT FOR A MOMENT THE ENTIRE INSTRUMENT PANEL ILLUMINATED, BUT THEN THE CHECK ENGINE LIGHT CONTINUED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO A DEALER, WHO DIAGNOSED THAT THE CE MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 18,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2007 VOLVO XC90- CALIFON, NJ
TL* THE CONTACT OWNS A 2007 VOLVO XC90. THE CONTACT STATED THAT THE VEHICLE STALLED AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO DIAGNOSED THAT THE IGNITION COIL NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 170,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 VOLVO S80- GASTONIA, NC
SWITCHBLADE/SMARTKEY DESIGN CONTINUALLY SHUTS OFF VEHICLE IN TRAFFIC WHEN OTHER KEYS ARE ON THE RING. UNSAFE! *JS
Source: NHTSA WEB SITE -
2006 VOLVO C70- CAMPBELL, CA
THE VOLVO HAS A PROBLEM ON VALVE BODY ON TRANSMISSION, IT IS A COMMON PROBLEM FOR VOLVO AND IT DOESN'T MATTER IS LOW MILEAGE OR HIGH MILEAGE AFTER THIS PROBLEM HAPPEND FOR MY CAR, BY RESEARCH ABOUT THE ISSUE I FOUND, IS COMMON PROBLEM AND I THINK VOLVO HAS TO RECALL THE CARS FOR TRANSMISSION VALVE BODY ISSUE!!! *JS
Source: NHTSA WEB SITE -
2013 VOLVO XC60- UNIONVILLE, CT
12/24/13 APPROX 6:00 PM DRIVING APPROX. 65 MPH ON ROUTE 9 SOUTH IN CT WITH CRUISE CONTROL ON. NO OTHER VEHICLES IN FRONT OR NEARBY AND SUDDENLY THE RED DASHBOARD LIGHT FLASHED AND WARNING SOUNDS AND THE CAR BEGAN TO AUTO BRAKE ABRUPTLY TO 45 MPH. I PULLED OFF THE ROAD TURNED OFF THE CRUISE CONTROL THEN RESUMED MY TRIP UNEVENTFULLY. 12/27/13 APPROX 2:00 PM DRIVING APPROX. 60 MPH ON ROUTE 84 IN CT WITH CRUISE CONTROL ON. NO OTHER VEHICLES IN FRONT OR NEARBY AND SUDDENLY THE RED DASHBOARD LIGHT FLASHED AND WARNING SOUNDS AND THE CAR BEGAN TO AUTO BRAKE HARD DOWN TO 45 MPH. I PULLED OFF THE ROAD TURNED OFF THE CRUISE CONTROL THEN RESUMED MY TRIP UNEVENTFULLY. I CALLED SERVICE MANAGER [XXX]AT GENGRAS VOLVO 860 727 6200 AND ARRANGED TO BRING THE CAR IN FOR ANALYSIS ON 2/17/14. THE SAME BEHAVIOR WAS EXPERIENCED BY [XXX] ON 2/19/14 AS HE RELAYED THE EXPERIENCE TO ME. 5/21/14 [XXX] IS THE NEW GENGRAS VOLVO SERVICE MANAGER, REPLACING [XXX]. HE SAID THEY CHANGED OUT MY FORWARD LOOKING RADAR UNIT WHICH INCLUDES THE CIRCUIT BOARD AND HE ALSO UPDATED THE SOFTWARE (AGAIN). HE STATED THAT IF THE AUTO BRAKE MIS-FUNCTIONS AGAIN THERE IS NO OTHER SERVICE HE CAN PERFORM AND THE CAR SHOULD BE REPLACED. JULY 5, 2015 AFTER 2,000 MILES OF DRIVING WITHOUT NEW INCIDENTS IT APPEARS THAT THE FORWARD LOOKING RADAR UNIT HAD A DEFECT AND CAUSED THE PROBLEM! THIS UNIT NEEDS TO BE RECALLED ON ALL VEHICLES IN WHICH IT IS INSTALLED TO AVOID POTENTIALLY FATAL CRASHES CAUSED BY AUTOBRAKE ENGAGING AND RAPIDLY DECELERATING THE CAR FOR NO REASON. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Source: NHTSA WEB SITE -
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2007 VOLVO S60- ALEXANDRIA, VA
WHILE DRIVING AT APPROX. 70 MPH, MY CAR EXPERIENCED A COMPLETE AND TOTAL ELECTRICAL AND POWER FAILURE. QUITE LITERALLY, THE CAR'S ELECTRICAL AND POWER SYSTEM STOPPED OPERATING WHILE DRIVING AT HIGHWAY SPEED. I BROUGHT THE CAR TO THE VOLVO DEALER WHO CHARGED ME $1911 TO REPLACE A CIRCUIT BOARD ASSUMING THIS WOULD RESOLVE THE PROBLEM. SINCE THIS ORIGINAL OCCURRENCE IT HAS BEEN REPEATED ANOTHER 3 TIMES, AGAIN AT HIGHWAY SPEED BY BOTH MY WIFE AND MYSELF. I HAVE SUBSEQUENTLY CALLED VOLVO BUT WAS TOLD IT IS NOT AN IDENTIFIED ISSUE ALTHOUGH IT IS EXTREMELY DANGEROUS. *TR
Source: NHTSA WEB SITE -
1999 VOLVO V70- BETHESDA, MD
TL* THE CONTACT OWNS A 1999 VOLVO V70. THE CONTACT STATED THAT THE VEHICLE STALLED INTERMITTENTLY. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE ETM NEEDED TO BE REPLACED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 06V441000 (VEHICLE SPEED CONTROL); HOWEVER, THE MANUFACTURER AND LOCAL DEALER INDICATED THAT THE TIMEFRAME HAD EXPIRED TO RECEIVE THE RECALL REPAIR, EVEN IF THE MILEAGE WAS LESS THAN 200,000. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 112,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2000 VOLVO C70- HINESVILLE, GA
THE CAR LOSES POWER, SHUTS OFF, AND/OR WON'T ACCELERATE WHEN YOU STEP ON THE GAS WITHOUT WARNING. VOLVO HAS DETERMINED THE ETM'S IN THESE MODELS TO BE DEFECTIVE BUT CONTINUE TO BE ALLOWED TO NOT TAKE RESPONSIBILITY FOR THEIR WORKMANSHIP. THEY HAVE NOT HAD TO TAKE FINANCIAL RESPONSIBILITY FOR THEIR ACCIDENTS, INCIDENTS CAUSED BY THEIR DEFECTIVE PARTS. THE CONSUMER WHO HAS BOUGHT THE CARS, TRUSTING THE VOLVO NAMES IS BEING MADE TO PAY FOR TRUSTING THEM. THE PUT ALL OF THESE RESTRICTIONS IN PLACE TO KEEP FROM FIXING WHAT THEY. MESSED UP INITIALLY. THEY JUST WANT TO REPLACE SOFTWARE, IF YOUR CAR BREAKS IN TIME AND YOU KNOW ABOUT THE RECALL. WE, THE CONSUMER SHOULD NOT BE ALLOWED TO BE FORCED TO TAKE MONETARY RESPONSIBILITY FOR THE PARTS, WORK, OR THE INCONVENIENCE TO FIX THIS ISSUE. WE LIKE OUR CARS AND THAT SHOULD NOT BE USED AGAINST US. WE HAVEN'T EVEN ADDRESSED THE RESPONSIBILITY FOR DEATHS AND ACCIDENTS CONNECTED WITH THIS DEFECT, LIKE CHEVROLET. *TR
Source: NHTSA WEB SITE -
2009 VOLVO XC70- NORWICH, CT
TIRE PRESSURE MONITORING SYSTEM CATASTROPHIC FAILURE. WHILE CHECKING THE TIRE AIR PRESSURE ROUTINELY, TWO SEPARATE TIRE VALVES BROKE OFF AND THE TIRES WENT FLAT IMMEDIATELY. VOLVO REFUSED TO COVER THE REPAIR ($100 PER VALVE AND PRESSURE MONITORING SENSOR). I REPLACED ALL 4 AT LOCAL TIRE SHOP. THIS IS A DANGEROUS AND POSSIBLY LIFE THREATENING PROBLEM. WHAT IF THE VALVES BROKE OFF WHILE I WAS ON THE HIGHWAY? TO ADD INSULT TO INJURY, THE REPLACEMENT PARTS (VOLVO # 31302096 MADE IN FRANCE) ARE EXACTLY THE SAME AND HAVE NO CORROSION RESISTANCE OR RUBBER COVERING TO PROTECT THEM. VOLVO SHOULD BE MADE TO RECALL ALL OF THESE WHEELS AND TIRE PRESSURE MONITORING VALVE STEMS AND SENSORS AND REPLACE THEM WITH CORROSION RESISTANT UNITS. *TR
Source: NHTSA WEB SITE -
2005 VOLVO VNM- WOODSTOCK, GA
TL* THE CONTACT OWNS A 2005 VOLVO VNM. THE CONTACT STATED THAT THE STEERING WHEEL SPUN OUT OF CONTROL INDEPENDENTLY WITHOUT WARNING. THE CONTACT DIAGNOSED THAT THE STEERING SHAFT NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 312,000 AND THE CURRENT MILEAGE WAS 330,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE