VOLVO Complaints

View complaints related to VOLVO. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2004 VOLVO S60
    - SPENCERPORT, NY

    CHECK ENGINE LIGHT CAME ON AND CAR LOST POWER WHILE DRIVING AT HIGHWAY SPEEDS. IT WOULD NOT ACCELERATE AND DISPLAYED THE MESSAGE "REDUCED ENGINE PERFORMANCE". DEALER INDICATED IT WAS A CRACKED INTERCOOLER HOSE AND THAT CAUSED THE ISSUE. IT WAS REPLACE AND AFTER ABOUT TWO MONTHS THE SAME SYMPTOMS HAPPENED. IT WAS THEN DIAGNOSED AS A BAD ELECTRONIC THROTTLE BODY. THAT WAS REPLACED AND THE SAME SYMPTOMS HAPPENED WITHIN TWO MONTHS AGAIN. THE CAR NOW DOES NOT ACCELERATE MORE THAN 10 MPH. THE NEXT DIAGNOSIS WAS TO REPLACE THE COMPLETE ENGINE WIRING HARNESS. THE CAR IS UNSAFE TO DRIVE BECAUSE IT STALL OR DECELERATE FROM HIGHWAY SPEEDS WITH NO NOTICE. IT IS VERY SIMILAR TO A RECALL FOR MODEL YEARS UP TO 2002. *TR

    Source: NHTSA WEB SITE
  • 2001 VOLVO S60
    - ARDMORE, PA

    TL* THE CONTACT OWNS A 2001 VOLVO S50. THE CONTACT STATED THAT BEFORE ENTERING THE VEHICLE, HE NOTICED A FLUID LEAKING FROM UNDER THE VEHICLE AND A GASOLINE SMELL ON TWO OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS WHERE IT WAS STATED THAT THE FUEL TANK HAD A LEAK. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 94,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2006 VOLVO XC70
    - EAST BOSTON, MA

    SUBMISSION FROM RE RIGHT FRONT COIL SPRING BROKEN *TGW THE CONSUMER STATED WHILE DRIVING HE HEARD A BANGING AND RATTLE NOISE COMING FROM THE RIGHT SIDE OF THE VEHICLE.

    Source: FORWARDED FROM A CONGRESSIONAL OFFICE
  • 2008 VOLVO XC90
    - FAIRFAX, VA

    ADVISED BY SERVICE DEPARTMENT THAT SEAT BELTS WERE REPLACED BECAUSE LOCKING MECHANISM TENDED TO HANG-UP. HOWEVER WE DID NOT QUALIFY BECAUSE WE DIDN'T REQUEST REPLACEMENT WITHIN THE WARRANTY PERIOD. VEHICLE HAS REGULARLY BEEN MAINTAINED BY VOLVO DEALER AND THEY WERE IN THE KNOW IF THE BELTS WERE BEING RECALLED. WE WERE NOT TOLD. *TR

    Source: NHTSA WEB SITE
  • 2001 VOLVO S40
    - KITTERY, ME

    TL* THE CONTACT OWNS A 2001 VOLVO S40. THE CONTACT WAS TRAVELING 40 MPH AND CRASHED HEAD-ON INTO ANOTHER VEHICLE. UPON IMPACT, THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED HEAD AND NECK INJURIES. THE POLICE WERE NOTIFIED. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE THE CONTACT WAS AWAITING DIAGNOSIS. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 300,000. THE VIN WAS UNAVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 VOLVO XC90
    - EUGENE, OR

    BACK IN SEPTEMBER OF 2012 MY CAR STARTED STALLING OFF AND ON. IT CAN HAPPEN SEVERAL TIMES A DAY OR ONCE A WEEK OR ONCE A MONTH. I HAVE PUT THOUSANDS OF DOLLARS INTO TRYING TO REMEDY THE PROBLEM WITH NO SUCCESS. I FINALLY TOOK MY CAR TO THE VOLVO DEALERSHIP WHERE I PURCHASED MY CAR IN 2003. THEY INFORMED ME THAT THE PROBLEM IS RELATED TO A DEFECTIVE FUEL PUMP THAT VOLVO WAS REQUIRED BY THE NHTSA TO NOTIFY OWNERS OF MY SAME VEHICLE, (AS WELL AS MANY OTHER MODEL VOLVOS), THAT THE WARRANTY WAS EXTENDED TO 10 YEARS/150,000 MILES. I NEVER RECEIVED THAT NOTICE FROM VOLVO. I HAVE HAD THE SAME ADDRESS SINCE I PURCHASED THE CAR SO THERE IS NO EXCUSE WHY I SHOULD NOT HAVE RECEIVED IT. IF I HAD KNOWN THAT THIS PROBLEM EXISTED I WOULD HAVE CONSIDERED HAVING THE FUEL PUMP CHECKED OUT AND SAVED MYSELF THOUSANDS OF DOLLARS. THE STALLING ISSUE HAS BEEN VERY DANGEROUS, AND ALMOST COST ME AND MY FAMILY OUR LIVES. AT TIMES IT HAS STALLED IN THE MIDDLE OF INTERSECTIONS AND I'VE COME CLOSE TO BEING REAR ENDED AND HIT ON THE PASSENGER OR DRIVER SIDE DOOR. MOST RECENTLY IT STALLED AFTER I STOPPED AT A T IN A HWY AND WAS TRYING TO TURN LEFT. IT LEFT ME IN THE MIDDLE OF A TWO LANE HWY, ON A BLIND CURVE, THAT PEOPLE COMING EITHER DIRECTION COULD NOT SEE MY CAR. I COULD HAVE BEEN HIT BY A CAR COMING AT LEAST 55 MPH AND IT COULD HAVE TURNED INTO A VERY NASTY ACCIDENT. ANGELS WHERE WATCHING OVER ME AND MY FAMILY THAT DAY. I HOPE THAT THE NHTSA LOOKS INTO WHY VOLVO DID NOT FOLLOW THROUGH ON THEIR AGREEMENT TO NOTIFY ALL OWNERS OF VEHICLES INVOLVED IN THE EXTENDED WARRANTY. I PURCHASED A VOLVO MAINLY BECAUSE THEY HAVE A REPUTATION OF BEING A SAFE CAR BUT LATELY IT HASN'T BEEN. *TR

    Source: NHTSA WEB SITE
  • 2000 VOLVO S80
    - VA BEACH, VA

    THIS CAR BEEN PARKED SINCE MID MAY 2012 WITH 2 PROBLEMS, CVVT & INLET HOSES. I HAD THE BATTERY CHARGED & THE INLET HOSE FIX, SO IT COULD GO INTO THE SHOP FOR INSPECTION. AUG.13 I PUT THE PLATES ON IT & DROVE IT FOR THE 1ST TIME AT NIGHT TO DROP IT OFF AT THE SHOP FOR INSPECTION. WHICH I HAD SPOKEN WITH 2 DAYS EARLIER.. THE MORNING OF AUG 14, I CALL THE SHOP AND WAS INFORMED MY CAR HAD A FUEL PUMP LEAK. I THAN CALL THE VOLVO CORP. CAUSE IT HAD ISSUE A RECALL FOR THE FUEL PUMP. JUST TO BE TOLD IT WASN'T ON MY CAR & I'M RESPONSIBLE FOR THE REPAIR.. THIS CAR GAVE NO WARNING OR SMELL OF GAS ABOUT A DEFECTED FUEL PUMP. THIS WASN'T AROUND THE CORNER DRIVE FOR ME. IT A BLESSING CAUSE THIS COULD'VE BEEN BAD...AS A WOMAN I LIKE TO KNOW, HOW IT WENT BAD JUST SITTING THERE?.. *TR

    Source: NHTSA WEB SITE
  • 2011 VOLVO XC60
    - WABAN, MA

    I WAS DRIVING ON INTERSTATE 84 IN CONNECTICUT WHEN THE LOW OIL LIGHT CAME ON. THE CAR, WHICH IS DEALER SERVICED, UNDER WARRANTY, NEEDED ALMOST 2 QUARTS OF OIL. I ADDED THE OIL AND BROUGHT IT TO THE SERVICING DEALER, WHO TOLD ME THAT THE CAR NEEDED NEW RINGS, AND THAT THEY WOULD ALSO REPLACE THE PISTONS. THEY TOLD ME THAT THIS WAS A DEFECT FOR THIS CAR MODEL, AND HAD BEEN CORRECTED IN LATER MODELS. II WAS UNAWARE THAT THIS CAR HAD ENGINE ISSUES - THERE HAVE BEEN NO NOTICES OR RECALLS FROM VOLVO. THE DEALER HAS REPLACED THE PISTONS AND RINGS, BUT CURRENTLY IS UNWILLING TO EXTEND THE ENGINE WARRANTY. I WAS TOLD THAT IT WAS "UNLIKELY" THAT I WOULD HAVE ANY PROBLEMS AT 70,000 OR 80,000 MILES BY THE SERVICE MANAGER. *TR

    Source: NHTSA WEB SITE
  • 2003 VOLVO XC90
    - MANASASS, VA

    MY XC90 VOLVO IS VERY DISAPPOINTING THE DASH BOARD ON THE CAR COMPLETELY FAILS NO NOTHING NO GAS, SPEEDOMETER EVERY THINGS GOES OUT. IN THE NIGHT TIME ITS VERY SCARY ITS COMPLETELY DARK I DON'T KNOW HOW FAST I'M GOING HOW MUCH GAS I HAVE ITS SCARY. NOW THE FUEL PUMP IS GONE AND THE NAVIGATION SYSTEM BURNED OUT I CUT THE CAR ON HEARD A POP THEN I SMELLED SOMETHING BURNING THE NAVIGATION SYSTEM HASN'T WORKED SINCE. *TR

    Source: NHTSA WEB SITE
  • 2002 VOLVO S60
    - COLORADO SPRINGS, CO

    TOOK VEHICLE IN QUESTION TO MY MECHANIC DUE TO STARTING ISSUE AND FUEL SMELL. HE DIAGNOSED A SIGNIFICANT FUEL LEAK DUE TO A CRACKED FLANGE ON THE FUEL PUMP. HE FOUND THERE WAS A RECALL FOR THIS EXACT PROBLEM FOR THIS EXACT MAKE, MODEL AND YEAR OF VOLVO. CALLED VOLVO AND THEY REJECTED REQUEST FOR RECALL REPAIR DUE TO VIN NUMBER NOT BEING INCLUDED IN RECALL. I BELIEVE THIS VEHICLE SHOULD BE SUBJECT TO THE RECALL REGARDLESS OF THE VIN NUMBER BECAUSE IT HAS THE EXACT SAME DIAGNOSIS AS IS DESCRIBED BY THE RECALL. THE NOTION THAT A MAKER CAN EXCLUDE A VEHICLE WHICH EXHIBITS THE PROBLEMS TO BE FIXED BY A RECALL BASED ON EXTRANEOUS CRITERIA IS FUNDAMENTALLY FLAWED. THE VEHICLE IN QUESTION IS UNSAFE TO DRIVE AND THERE IS A RECALL TO FIX THE SAFETY ISSUE FOR THE MAKE, MODEL AND YEAR IN QUESTION. THAT THE VEHICLE IS EXCLUDED BASED ON EXTRANEOUS CRITERIA IS RECKLESS REGARD FOR MY SAFETY AND POTENTIAL BYSTANDERS! *TR

    Source: NHTSA WEB SITE