VOLVO Complaints

View complaints related to VOLVO. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2012 VOLVO S60
    - FARMINGVILLE, NY

    TL* THE CONTACT OWNS A 2012 VOLVO S60. THE CONTACT STATED THAT THE ALUMINUM ON THE STEERING WHEEL BECAME DETACHED. THE CONTACT SUSTAINED LACERATIONS TO THE HANDS AS A RESULT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 21,700.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2007 VOLVO XC90
    - MONTCLAIRE, NJ

    TL* THE CONTACT OWNS A 2007 VOLVO XC90. THE CONTACT STATED WHILE DRIVING 45 MPH HE ATTEMPTED TO ACCELERATE; HOWEVER, THE VEHICLE FAILED TO MOVE FORWARD. THE CONTACT HEARD A LOUD BANGING NOISE AND THE VEHICLE BEGAN MOVING FORWARD. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER SEVERAL TIMES OVER THE COURSE OF FIVE YEARS BUT NO CAUSE FOR FAILURE WAS FOUND. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 40,000 AND THE CURRENT MILEAGE WAS 93,000. UPDATED 09/10/13*LJ

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 VOLVO S60
    - MARANA, AZ

    WHILE DRIVING 45 MILES PER HOUR AND ABOUT TO GET ON THE ON RAMP ON TO I-10. CAR LOST ALL ACCELERATION AND CAME TO A COMPLETE STOP. *TR

    Source: NHTSA WEB SITE
  • 2004 VOLVO S80
    - FLORALA, AL

    TL* THE CONTACT OWNS A 2004 VOLVO S80. THE CONTACT STATED THAT THE FRONT PASSENGER'S SIDE SEAT WAS OCCUPIED AND THE OCCUPANT WAS WEARING THE SEAT BELT. THE SEAT BELT BUCKLE FAILED TO UNLATACH AFTER NUMEROUS ATTEMPTS. THE SEAT BELT WEBBING WAS CUT IN ORDER TO FREE THE OCCUPANT. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO STATED THAT THE ENTIRE SEAT BELT ASSEMBLY WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 175,000. RETURNED BY USPS ON 9/4/2013. 2ND ATTEMPT ON 9/12/2013 FAILED. *KB

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 VOLVO C70
    - LAKESIDE, CA

    I WAS DRIVING MY 2004 VOLVO C70 WHEN I DRIFTED OFF INTO A HIGH CURB. THIS CAUSED MY PASSENGER AIRBAG TO DEPLOY.THE LOUD AND DISRUPTING NOISE THEN CAUSED ME TO LOOSE ALL CONTROL OF THE CAR. AS I THEN RAN THROUGH A FENCE AND TREES BEFORE I CAME TO A STOP. I WAS THE ONLY ONE IN THE CAR. SO WHY DID THE EMPTY PASSENGER SEAT BAG DEPLOY. AND WHY DID THE DRIVERS AIRBAG NOT DEPLOY. *TR

    Source: NHTSA WEB SITE
  • 2005 VOLVO S40
    - JACKSON, TN

    MY CAR WAS MAKING A PUMPING NOISE FROM THE REAR OF THE CAR AND THE CHECK ENGINE LIGHT WOULD COME ON. I TOOK IT TO A LOCAL MECHANIC AND THEY INFORMED ME OF THE PEM RECALL/EXTENDED WARRANTY. I TOOK THE CAR TO THE VOLVO DEALERSHIP TO HAVE REPAIRED AND THEY SAID THE PEM WAS NOT THE PROBLEM AND THAT IT WAS A FUEL PRESSURE SENSOR AND POSSIBLY THE FUEL PUMP ITSELF. I DECLINED THE REPAIR AND EXACTLY 2 WEEKS LATER THE CAR FAILED TO START. I HAD IT TOWED TO MY LOCAL MECHANIC SINCE I LIVE 70 MILES FROM THE VOLVO DEALERSHIP. MY MECHANIC REPLACED AND MOVED THE PEM TO A NEW LOCATION, WHICH WAS EXACTLY WHAT THE RECALL/EXTENDED WARRANTY WAS FOR! THE DEALERSHIP GAVE ME A FORM FOR REIMBURSEMENT FROM VOLVO, BUT VOLVO REFUSED TO PAY THE $634 THAT I PAID FOR THE REPAIR. THEY FIRST TRIED TO SAY IT WAS NOT A "GENUINE VOLVO PART" BUT I VERIFIED IT WAS. THEN THEY SAID SINCE I DECLINED THE REPAIR FOR THE FUEL PRESSURE SENSOR, THEY COULD NOT PAY! THE REIMBURSEMENT FORM IS FOR THE PEM AND HAS NOTHING TO DO WITH THE FUEL PRESSURE SENSOR. SO THIS PEM BECAME FAULTY IN A 2 WEEK PERIOD? I THINK NOT! OBVIOUSLY VOLVO DOES NOT STAND BEHIND THEIR CARS AND I FEEL LIKE THEY LIED TO ME. *TR

    Source: NHTSA WEB SITE
  • 2005 VOLVO S40
    - TROY, MI

    2005 VOLVO S40. CONSUMER WRITES IN REGARDS TO DEFECTIVE SUN ROOF DRAINAGE THAT LEAD TO VEHICLE ELECTRICAL DAMAGE. *SMD THE CONSUMER NOTICED WATER LEAKING IN THE VEHICLE AND SOAKING THE FLOOR MATS BEHIND THE DRIVER'S SEAT. YEARS LATER, THE DEALER INFORMED THE CONSUMER THERE WAS KNOWN DEFECT IN THE SUNROOF DRAINS, THAT CAUSED THEM TO BECOME CLOGGED AND FLOOD THE FLOOR, WHERE ELECTRICAL COMPONENTS WERE STORED. ALTHOUGH, THE DRAINAGE CLOGS COULD BE CLEARED, IT WOULD ONLY BE A TEMPORARY FIX DUE TO THE DEFECT, AND THE DEALER INFORMED THE CONSUMER THE ELECTRICAL SYSTEM WAS LIKELY ALREADY DAMAGED FROM ALL THE LEAKING AND IT WOULD COST $5,000 TO FIX. THE CONSUMER STATED OVER THE YEARS, HE NOTICED RELATIVELY MINOR PROBLEMS DUE TO THE LASTING WATER DAMAGE, SUCH AS REDUCED AND INCONSISTENT PERFORMANCE, AND RANDOM ERROR MESSAGES APPEARING AND DISAPPEARING .

    Source: CONSUMER LETTER
  • 2004 VOLVO S60
    - BERNVILLE, PA

    DRIVING HOME AFTER PURCHASING THE CAR (YEAH), I WAS TURNING INTO A PARKING LOT, SO MY SPEED WAS DESCENDING AND THE CAR STALLED. I WROTE IT OFF AS MY FAULT BECAUSE IT DID NOT HAPPEN AGAIN UNTIL 3 MONTHS LATER. WITHIN THE PAST 3 WEEKS THE CAR HAS STALLED WHILE IN MOTION APPROX. 6 TIMES. VOLVO STATED THE RECALLED PART FOR THIS ISSUE WAS REPLACED IN 2009. I NOTIFIED THE DEALER AND HAVE A APPOINTMENT FOR REPAIR, AT MY EXPENSE BECAUSE IT WAS ALREADY REPLACED. MEANWHILE I WILL NOT DRIVE THE CAR DUE TO THE LACK OF SAFETY. WISH I WOULD HAVE RESEARCHED THE CAR MODEL BEFORE PURCHASE. *TR

    Source: NHTSA WEB SITE
  • 2004 VOLVO XC90
    - NEWARK, DE

    ENGINE PASSENGER SIDE CAUGHT FIRE IN THE AN ELECTRICAL COMPONENT, FLAMES SHOOTING OUT THE WHEEL WELL. OTHER DRIVERS FLAGGED TO PULL OVER, TURNED OFF IGNITION KEY AND REMOVED TO GET OUT OF VEHICLE. ENGINE WOULD NOT TURN OFF, CALLED THE FIRE DEPARTMENT TO EXTINGUISH THE FIRE FOR FEAR OF EXPLOSION. FIRE DEPARTMENT USED AN AX TO STOP THE ENGINE. CAR WAS TOTALED. NO ONE WAS INJURED. *TR

    Source: NHTSA WEB SITE
  • 2012 VOLVO S80
    - SUFFOLK, VA

    TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS 21 JUL 2013 - SUNDAY EVENING THE TIRE LOW PRESSURE WARNING LIGHT CAME ON WHEN I PARKED MY CAR IN THE GARAGE. I LOOKED AT ALL FOUR TIRES AND FOUND NOTHING WRONG. 22 JUL 2013 - MONDAY AS SAFETY PRECAUTION I TOOK THE VEHICLE IN FOR SERVICE AND HAD THE SENSOR CHECKED. THE VOLVO SERVICE DEPARTMENT STATED; THEY CHECK THE PRESSURE IN ALL TIRES FOR LEAKS, PROPER INFLATION AND THE LIGHT WENT OUT. 23 JUL 2013 - TUESDAY MORNING ON MY WAY TO WORK THE LIGHT CAME BACK ON. AGAIN; I LOOKED AT ALL FOUR TIRES AND FOUND NOTHING WRONG. *TR

    Source: NHTSA WEB SITE