VOLVO Complaints

View complaints related to VOLVO. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2001 VOLVO XC70
    - GROVE CITY, OH

    THIS 2001 VOLVO XC70 HAS NEVER FAILED TO START UNTIL THIS OCCURRENCE WHEN ATTEMPTED TO START IT CHUGGED HORRIBLY & ENGINE FAILURE & ENGINE SYSTEM SERVICE URGENT CODE APPEARED THE CAR DIED & REPEATED ATTEMPTS TO STAR IT FAILED DIAGNOSIS REVEALS A NON-SERVICE LISTED ISSUE AS WE HAVE ALWAYS HAD THIS CAR PROPERLY SERVICED PROMPTLY AS NEEDED. THE ISSUE IS A "THROTTLE BODY FAILURE". ACCORDING TO THE VOLVO SERVICE SHOP THIS WILL COST ME $800 TO $1000 TO FIX!! LAST JANUARY I HAD TO PURCHASE A WIRE HARNESS FOR THIS CAR THAT WAS $1400!! I HAVE READ MANY COMPLAINTS ON THIS THROTTLE BODY ISSUE AND WISH TO ADD MY COMPLAINT FOR THIS AS WELL AS THE WIRE HARNESS I PAID SO MUCH FOR LAST YEAR. FOR A CAR THAT COSTS THIS MUCH AND MORE THAN 50% MORE TO MAINTENANCE THAN ANY OTHER VEHICLE I HAVE OWNED IN 40YRS THESE KINDS OF FAILURES SHOULD NOT BE ABSORBED BY THE CONSUMER VOLVO SHOULD OFFER SOME KIND OF COMPENSATION TO HELP PROPERLY REPLACE THESE KINDS OF FAULTY SYSTEMS AND BEAR AT LEAST 1/2 THE COST. *TR

    Source: NHTSA WEB SITE
  • 2012 VOLVO S60
    - ATLANTA, GA

    BRAKES COMPLETELY GAVE OUT WHILE I WAS DRIVING ON RT. 85 IN ATLANTA. FORTUNATELY I WAS ABLE TO GET OVER TO THE SHOULDER AND I DIDN'T HIT ANYONE. CALLED VOLVO ROADSIDE ASSISTANCE AND THEY SENT A TOWING COMPANY. CAR IS STILL IN SHOP AND NOT YET DIAGNOSED. I'M TERRIFIED TO GET BACK INTO THAT CAR! *TR

    Source: NHTSA WEB SITE
  • 2013 VOLVO S60
    - AVON, OH

    THE WIPER FLUID STOPPED COMING OUT FROM THE NOZZLES, AS WELL AS HEADLIGHT WASHERS DURING SNOWY WEATHER. THE CAR HAS A SENSOR TO NOTIFY DRIVER IF THE FLUID LEVELS ARE BELOW A SPECIFIC AMOUNT. NO WARNING WAS ISSUED. WINDSHIELD WASHER FLUID WAS ADDED BUT THERE WAS NO IMPROVEMENT. THERE WAS NOTED SNOW ACCUMULATION INSIDE THE ENGINE COMPARTMENT AT THE DRIVER'S SIDE, NEAR THE AREA OF WINDSHIELD WIPER FLUID RESERVOIR. *TR

    Source: NHTSA WEB SITE
  • 2004 VOLVO XC90
    - BLOOMINGTON, IN

    TL* THE CONTACT OWNS A 2004 VOLVO XC90. THE CONTACT STATED THAT WHILE DRIVING, A FUEL ODOR WAS EMITTED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS INFORMED THAT FUEL WAS LEAKING FROM THE FUEL TANK. THE CONTACT WAS TOLD THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 09V483000 (FUEL SYSTEM, GASOLINE: DELIVERY: FUEL PUMP). THE FAILURE AND CURRENT MILEAGES WERE 200,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2005 VOLVO XC90
    - ROCHESTER, NY

    THE TRANSMISSION FAILED AT LESS THAN 85,000 MILES. THEN THE SECOND TRANSMISSION'S OUT-PUT SHAFT BEGAN LEAKING WITH LESS THAN 40,000 MILES ON IT, BECAUSE ACCORDING TO THE DEALER IT IS "OUT-OF-ROUND/TRUE". THE TRANSMISSION NEEDS TO BE REPLACED. THIS TRANSMISSION FLUID LEAK IS ALSO A FIRE HAZARD.

    Source: PORTABLE SAFETY COMPLAINT FORM
  • 2004 VOLVO S60
    - OLYMPIA, WA

    JUST LEAVING MY GARAGE, WE SMELLED SOMETHING AND IMMEDIATELY SAW SMOKE COMING FROM THE LEFT SIDE OF THE DRIVER SEAT. THE SEAT WARMER WAS ON. WE TURNED THE WARMER OFF AND OPENED THE DOORS. THE ODOR AND SMOKE DISSIPATED BUT THERE IS A 1-1/2" HOLE BURNED IN THE LEATHER. *TR

    Source: NHTSA WEB SITE
  • 2012 VOLVO S60
    - PALO ALTO, CA

    THE CAR WAS PURCHASED NEW FROM AN AUTHORIZED VOLVO DEALER. AFTER LITTLE OVER 12K MILES, THERE IS SEVER PAINT DAMAGE ON THE ENTIRE SURFACE OF THE CAR. THE PAINT APPEARS TO BE BUBBLING FROM UNDERNEATH. REQUIRES $8609.66 TO REPAIR. VOLVO ONLY WARRANTY THE PAINT FOR 12K MILES BUT ADVERTISES THE CAR HAVING 48 MONTH 50K MILES WARRANTY. VOLVO STATES THAT THE CAR MUST BE DRIED EVERY TIME IT GETS WET (INCLUDING WIPING THE CAR DRY AFTER IT RAINS). THEY HAVE GIVEN ME THE FOLLOWING EXCUSES FOR WHY THE PAINT IS DAMAGED: 1) WATER (E.G. RAIN) 2) SPRINKLER WATER 3) ACID RAIN 4) PESTICIDES I HAVE OTHER CARS MUCH OLDER THAN THIS CAR WHICH DO NOT HAVE SIMILAR PAINT DAMAGE. *TR

    Source: NHTSA WEB SITE
  • 1999 VOLVO V70XC
    - IRONDALE, AL

    THE CAR WENT INTO A "LIMP HOME MODE" AS I WAS PULLING INTO TRAFFIC, CAUSING SEVERAL CARS TO HAVE TO SWERVE TO KEEP FROM HITTING ME. I CALLED VOLVO AND THEY SAID THE 99 & 00 ( WHICH I OWN BOTH ) MODELS HAD A RECALL ON THE PART. I CARRIED THE CAR TO THE VOLVO DEALERSHIP AND THEY SAID THE RECALL WAS ONLY TO INSTALL A SOFTWARE UPDATE, NOT TO REPLACE THE PART ITSELF. WELL, THEY DID THE SOFTWARE UPGRADE AND ABOUT HALF WAY HOME, 5 MILES OR LESS, THE ETC LIGHT CAME ON AGAIN AND THE CAR WENT INTO THE LIMP HOME MODE AGAIN, BARELY MAKING IT HOME. I CALLED THE DEALERSHIP AND THEY SAID THAT THE MODULE ITSELF NEEDED TO BE REPLACED AND WAS NOT COVERED BY THE RECALL ????? THEY TOLD ME IT WOULD BE BETWEEN $1200-$1300 TO REPLACE. THIS IS EXTREMELY WRONG AND DANGEROUS. AS MUCH AS I CAN GATHER FROM READING COMPLAINTS ON VOLVO FORUMS, THIS IS A PROBLEM VOLVO HAS KNOWN ABOUT SINCE AT LEAST 2004 AND HAS AFFECTED ABOUT 200,000 CARS. IS THERE NOTHING THAT CAN BE DONE ABOUT THIS MATTER ?? PLEASE ADVISE.. PS. THE VIN ON MY 2000 V70 XC IS [XXX] , HAS 145,000 MILES AND HAS THE EXACT SAME PROBLEM AS THE 1999 MODEL. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

    Source: NHTSA WEB SITE
  • 2012 VOLVO XC70
    - PHOENIX, MD

    WINDSHIELD WIPER SPEED ON HIGHEST SETTING IS UNABLE TO KEEP UP WITH MODERATE TO HEAVY RAIN. CALLED DEALERSHIP THIS MORNING AND WAS TOLD THAT NUMEROUS OTHER CUSTOMERS HAD CALLED AS WELL AND THAT IT IS A VOLVO ISSUE THAT AFFECTS NEARLY ALL MODELS. *TR

    Source: NHTSA WEB SITE
  • 2002 VOLVO S60
    - EAST GREENWICH, RI

    WHILE DRIVING IN THE DARK, POWER TO THE ELECTRONICS LISTED BELOW WERE LOST INEVITABLY AND MANY WARNING LIGHTS/MESSAGES APPEARED ON THE DASH (ALSO LISTED BELOW UNDER SYMPTOMS). THERE WERE NO WARNING SIGNS THAT THIS WAS ABOUT TO HAPPEN NOR IS THERE ANY EXPLANATION FOR WHY IT HAPPENED. I WAS DRIVING ON A DARK ROAD AND I LOST COMPLETE VISION OF THE ROAD DUE TO HEADLIGHT FAILURE (BOTH LOW AND HIGH BEAMS). THIS SCENARIO IS A COMMON SAFETY ISSUE ASSOCIATED WITH MANY OTHER SIMILAR VOLVO YEARS AND MODELS. I HAD TO STOP THE CAR IMMEDIATELY TO AVOID CRASHING AND CALL SOMEONE TO PICK ME UP. ALL SYMPTOMS FROM THIS "BLACKOUT" DID NOT AND HAVE NOT DISAPPEARED SINCE IT HAPPENED, MAKING THE CAR UNDRIVABLE. THESE SYMPTOMS ARE SUSPECT TO BE THE RESULT OF A CEM FAILURE, WHICH ALSO CONTROLS EMISSIONS. AS STATED PREVIOUSLY, THIS EXACT SCENARIO HAS CAUSED THOUSANDS OF SIMILAR VOLVO YEARS AND MODELS TO BE RECALLED/REPAIRED ON VOLVO'S BEHALF. UNFORTUNATELY, MY VEHICLE MODEL HAS NOT BEEN PLACED UNDER RECALL FOR THIS EXTREMELY, DANGEROUS SAFETY DEFECT. I WOULD LIKE TO SEE ACTION TAKEN AGAINST VOLVO AND REPAIR COSTS COVERED ON THEIR BEHALF. SYMPTOMS: BRAKE FAILURE STOP SAFELY WARNING MESSAGE ENGINE SYSTEM SERVICE REQUIRED WARNING MESSAGE SRS AIRBAG SERVICE URGENT WARNING MESSAGE LOW BEAM HEADLIGHTS NOT WORKING HIGH BEAMS HEADLIGHTS NOT WORKING CHECK ENGINE LIGHT ON ABS LIGHT ON TRACTION CONTROL LIGHT ON ODOMETER NOT WORKING RADIO NOT WORKING POWER SEATS & HEATED SEATS NOT WORKING 12V SOCKETS (FRONT & REAR) NOT WORKING TRIP ODOMETER NOT WORKING CLOCK RESET. *TR

    Source: NHTSA WEB SITE