VOLVO Complaints

TL* THE CONTACT OWNS A 2001 VOLVO S60. WHILE PARKED, THE CONTACT NOTICED A STRONG GASOLINE FUEL ODOR. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN ADVISED THAT THE FUEL PUMP WAS FRACTURED AND LEAKING FUEL. THE CONTAC REFERENCED NHTSA CAMPAIGN ID NUMBER: 09V483000 (FUEL SYSTEM, GASOLINE: DELIVERY:FUEL PUMP) BUT WAS ADVISED BY THE MANUFACTURER THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 116,000.

WHILE DRIVING BETWEEN 65 AND 70 MILES ON A MAJOR INTERSTATE MY 2004 VOLVO XC 90 HAS A SEVERE "THUMP" IN THE FRONT END, WHICH IS THEN FOLLOWED BY A VERY BRIEF (SPLIT SECOND) INTERNAL (MEANING ALL DASHBOARD LIGHTS, HI-FI, DOME LIGHTS, RADIO AIR CONDITION, OIL GAGE, FUEL GAGE CLOCK ) POWER FAILURE. WHILE TRYING TO PUSH THE GAS THE CAR WOULD NOT ACCELERATE. AT FIRST I HIT SOMETHING ON THE HIGHWAY. A MINUTE OR TWO LATER THE "THUMP" WAS HARDER AND THE LIGHTS INTERNALLY COMPLETELY WENT OUT, HAZARD LIGHTS COULD NOT BE TURNED ON, BLINKERS COULD NOT BE SWITCHED ON, HI-FI WENT OUT, THE DOOR LOCKS WOULD NOT WORK, THE WINDSHIELD WIPERS WOULD NOT CUT ON OR THE ELECTRIC WINDOWS. I PULLED OVER IMMEDIATELY AND TURNED THE CAR OFF, WAITED 10 MINUTES AND RESTARTED IT. THERE WERE 3 MESSAGES ON THE DASH, THE YELLOW EXCLAMATION POINT DASHBOARD ICON/ALERT LIT UP, A SERVICE MESSAGE FLASHED REFERRING TO THE ANTI-LOCK BRAKE FAILURE, THE SRS NEEDED TO BE CHECKED, AND CHECK ENGINE. THE NEXT DAY I TOOK IT TO A VOLVO DEALERSHIP, THEY COULDN'T DIAGNOSE THE PROBLEM. THEY ASSURED ME THAT THE CAR WAS OK TO DRIVE. FOUR DAYS LATER THE PROBLEM STARTS AGAIN. SO AFTER DOING A LITTLE RESEARCH I FIND OUT THAT THIS IS A COMMON OCCURRENCE ON THE VOLVO XC 90 AND THERE WAS AN INVESTIGATION ON THIS SAME ISSUE IN NOVEMBER 2010 IN WHICH VOLVO IS FULLY AWARE OF AND "ACKNOWLEDGES A PROBLEM AFFECTING SOME SUBJECT VEHICLES INVOLVING WATER SEEPAGE INTO THE PLENUM BOX AREA IN THE ENGINE COMPARTMENT. WHEN THIS OCCURS WATER MAY ENTER INTO THE INTERIOR PASSENGER COMPARTMENT AND TRACK ALONG THE WIRING HARNESS FOR THE CENTRAL ELECTRONIC MODULE, THE DEVICE THAT CONTROLS MANY OF THE VEHICLES ELECTRICAL FUNCTIONS INCLUDING WIPER OPERATION, LIGHTING, AND TRANSMISSION OPERATION. IF THE WATER REACHES THE CENTRAL ELECTRONIC MODULE CONNECTOR ELECTRICAL FAULTS MAY RESULT." THIS IS A $1200.00 REPAIR WHICH VOLVO SHOULD PAY. *TR

VEHICLE LOUNGES, STOPS, NO ACCELERATION. VOLVO REFUSES TO REPLACE FAILED ETM/ECM EQUIPMENT AND SOFTWARE WHICH WAS INSTALLED . *TR

GOOD AFTERNOON, WE HAVE EXPERIENCED A CATASTROPHIC FAILURE OF THE EMERGENCY BRAKE, WHEREBY THE BRAKE LINING OF THE E-BRAKE IS OF AN "ORGANIC" COMPOUND AND ACCORDING TO THE VOLVO TECHNICIAN "SWELLS" WHEN IT GETS WET, CAUSING THE E-BRAKE TO LOCK-UP. MY BRIDE WAS IN OUR NEIGHBORHOOD WHEN THIS OCCURRED, CAUSING THE ENTIRE BRAKING ASSEMBLY AND ASSOCIATED PARTS TO BE RIPPED AND BUSTED LOOSE. VOLVO CHARGED US $2100 IN PARTS AND LABOR TO "FIX" THIS. VOLVO TECHS DID SAY THAT THIS HAPPENS ALOT, BUT ALOT AT SPEED (FASTER THAN 25MPH). CAN YOU IMAGINE THIS E-BRAKE LOCK-UP AT HIGHWAY SPEEDS. HOW FREQUENTLY HAS THIS HAPPENED? I HAVE PICTURES OF THE AFFECTED PARTS. THIS IS TOTALLY UNSAFE AND VOLVO KNOWS ABOUT IT. *TR

TL* THE CONTACT OWNS A 2008 VOLVO C70. THE CONTACT STATED THAT THE DRIVER'S SIDE DOOR AND THE REAR TRUNK WOULD SPORADICALLY BECOME UNLATCHED WHILE DRIVING AT VARIOUS SPEEDS. THE CONTACT STATED THAT SHE WOULD HAVE TO STOP AND EXIT THE VEHICLE TO CLOSE THE TRUNK AND THE DOOR BEFORE PROCEEDING. THE CONTACT STATED THAT THE VEHICLE WOULD BE TAKEN TO THE DEALER FOR INSPECTION OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED WHO OFFERED NO ASSISTANCE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 75,000.

THE OWNER STATES THAT HIS DRIVERS EXPERIENCED TWO SEPARATE TIRE FAILURES ON SAME VOLVO 430 AUTO HAULER (MODEL 2013 VNL64T). THE TIRES INVOLVED IN THE FAILURES WERE MICHELIN XZA2 ENERGY 295/60 R22.5. THE FIRST TIRE FAILED ON 6/19/2012 WITH APPROXIMATELY 12,000 MILES ON IT. THE TIRE WAS A STEER TIRE ON THE DRIVER'S SIDE OF THE VEHICLE. THE SECOND TIRE FAILURE OCCURRED ON THE PASSENGER SIDE OF THE VEHICLE ON 8/7/2012 WITH APPROXIMATELY 18,000 MILES ON IT. THE OWNER CLAIMS THAT WHEN THE SECOND TIRE FAILED (ON THE PASSENGER SIDE), THAT THE REPLACEMENT TIRE ON THE DRIVER'S SIDE OF THE VEHICLE (THAT HAD RECENTLY BEEN INSTALLED) SHOWED SIGNS OF SEVERE WEAR AND WAS COMING APART. THE OWNER STATES THAT THE TIRES WERE PROPERLY INFLATED AT THE TIME OF THE FAILURES AND THAT THE VEHICLE WAS WEIGHED SHORTLY AFTER THE FAILURE AND WAS FOUND NOT TO BE OVER LOADED. THERE WAS AN APPROXIMATE 1,000 POUND DIFFERENCE BETWEEN THE LEFT AND RIGHT FRONT TIRES. THE OWNER CLAIMS THAT HE USES THESE SAME TIRES ON OTHER VEHICLES WITHOUT PROBLEMS. THE OWNER FEELS THAT THE SPRINGS ON THE TRUCK ARE OVERLOADED AND AS A RESULT THE TRUCK BOUNCES AS IT TRAVELS DOWN THE ROAD. THE OWNER FEELS THAT THIS BOUNCE MAY OVER LOAD THE TIRES AND ALONG WITH THE HEAT FROM THE REGION OF THE COUNTRY THE VEHICLES OPERATE CAUSE THE TIRES TO FAIL. THE OWNERS STATED THAT IN BOTH TIRE FAILURE INSTANCES, THE DIESEL PARTICULATE FILTER HAD RECENTLY EXPERIENCED A REGENERATIVE CYCLE THAT PRODUCES A LOT OF HEAT. THE THREE TIRES (TWO FAILED AND ONE SEVERE WEAR) ARE AVAILABLE FOR INSPECTION.

SUNDAY MORNING (10.14.12) CAR MAKING A HORRIBLE NOISE FROM ENGINE BLOCK. SOUNDS LIKE LOOSE BOLTS RATTLING AROUND INSIDE ENGINE BLOCK. CHECKED TRUSTED VOLVO FORUMS ON WEB. I HAVE HAD FOUR VOLVOS BETWEEN MYSELF AND MY WIFE: 2000 S40 (WIFE), 2001 S80 AND NOW 2005 S40 (WIFE) AND MY XC90 - USED THESE FORUMS TO STAY UP ON LATEST ISSUES/MAINTENANCE. THERE WERE SEVERAL POSTS WITH IDENTICAL ISSUE WITH THIS MODEL, YEAR AND V8 ENGINE. APPARENTLY, ONGOING ISSUE WITH COUNTER BALANCE SHAFT BEARING. DESIGN FLAW ALLOWS RUST TO OCCUR AT BEARING AND THEN THEN CB-SHAFT FAILS. WILL CAUSE INCREDIBLE DAMAGE TO ENGINE - MAYBE EVEN DEATH IF OCCURS AT HIGH SPEEDS. CALLED DEALER THIS MORNING, THEY ARE FAMILIAR WITH ISSUE, WANTED ME TO DRIVE IN OR TOW. COST IS PROHIBITIVE AND BASED ON LEGIONS OF SIMILAR CONSUMER REPORTS, AM ALREADY CERTAIN OF DIAGNOSIS. VOLVO NA EVEN DISTRIBUTED TECHNICAL BULLETIN TO SERVICE DEPTS TO DRILL MOISTURE RELIEF HOLE IN BEARING AREA AS FIX FOR THOSE UNDER WARRANTY!!! THAT'S INSANE!!! LINKS TO POSTS ABOUT ISSUE (ONE OWNER EVEN POSTED VIDEO OF HIS ENGINE NOISE): HTTP://FORUMS.SWEDESPEED.COM/SHOWTHREAD.PHP?123707-INTERMITTENT-CLATTERING-NOISE-FORM-HEAD-OF-BLOCK-WITH-ROUGH-RUNNING ALSO HTTP://S298.PHOTOBUCKET.COM/ALBUMS/MM262/DLRNORDIC/VEHICLE20PICTURES202010/ACTION=VIEW&CURRENT=IMG_0385.MP4 AND HTTP://WWWODI.NHTSA.DOT.GOV/COMPLAINTS/RESULTS.CFMODI_IDS=10313311&SEARCHTYPE=QUICKSEARCH&SUMMARY=TRUE&REFURL=EMAIL NEED VOLVO NA TO STEP UP AND HELP, HELP, HELP! HARDWORKING FAMILY MAN WITHOUT ESTIMATED 10-15K TO FIX THIS!!! ALSO, ISSUE WITH INTERNAL RAIN LEAKS ON 2005 S40 BUT NEVER RAISED FUSS. LOVE OUR VOLVOS BUT IN A REAL SPOT HERE. COME ON VOLVO NA, DO THE RIGHT THING!! WILL ACKNOWLEDGE VOLVO'S COMMITTMENT TO CONSUMER ALL ACROSS WEB!!! *TR

FROM AROUND OCT. OF 2011 I HAVE BEEN EXPERIENCING TROUBLE WITH MY THROTTLE BODY OR AS VOLVO CALLS IT 'ELECTRONIC THROTTLE MODULE'. THESE PROBLEMS INCLUDE BUT ARE NOT LIMITED TO, STALLING AT FREEWAY SPEEDS, ROUGH STARTING/ NOT STARTING AT ALL, REDUCED ENGINE PERFORMANCE NOT ALLOWING FOR SAFE SPEED TO BE MAINTAINED, COSTLY REPAIR WORK WITH NO IMPROVEMENT, AND BOUTS OF SELF ACCELERATING AT STOPS WITH PARKING BRAKE AND FOOT BRAKE ENGAGED. I HAVE RESEARCH A VOLVO RECALL/ WARRANTY EXTENSION FOR A DEFECTIVE THROTTLE BODY, CONTACTED VOLVO CUSTOMER SERVICE ONLY TO GET THE RUN-AROUND. VARIOUS WEB FORUMS ENCOURAGE OWNER EXPERIENCING THESE PROBLEMS TO FILE COMPLAINT WITH NHTSA TO HELP COME TO A RESOLUTION. *TR

TL* THE CONTACT OWNS A 2004 VOLVO S60. THE CONTACT STATED THAT WHILE TRAVELING 30 MPH THE INSTRUMENT PANEL BEGAN TO ILLUMINATE THEN THE VEHICLE STALLED. THE VEHICLE WAS ABLE TO BE RESTARTED TO PROCEED TO THE CONTACT'S DESTINATION. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS FOUND THAT THE FUEL INJECTOR HAD FAILED. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 09V483000 (FUEL SYSTEM, GASOLINE: DELIVERY: FUEL PUMP). THE FAILURE AND CURRENT MILEAGE WAS 86,100.

I WAS DRIVING DOWN THE HIGHWAY WHEN THERE WAS A LOUD BOOM IN MY CAR THAT SOUNDED LIKE A GUNSHOT. GLASS THEN CAME DOWN ON AND AROUND ME IN MY CAR. I PULLED OVER AS QUICKLY AS POSSIBLE. IT LOOKS LIKE THE GLASS FROM MY SUNROOF CAME UP AND OUT OF MY CAR. IT DID NOT APPEAR AS IF ANYTHING HIT IT. THERE IS A LARGE GAPING HOLE IN MY SUNROOF. *TR