VOLVO Complaints
View complaints related to VOLVO. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2011 VOLVO S80- LIBERTY HILL, TX
TL* THE CONTACT OWNS A 2011 VOLVO S80. THE CONTACT WAS SITTING AT A COMPLETE STOP WHEN A PRECEDING VEHICLE REVERSED AND ABRUPTLY CRASHED INTO THE FRONT END OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER SUSTAINED SEVERE INJURIES TO THE RIGHT ARM, SHOULDER AND NECK. IN ADDITION, THE PASSENGER SUSTAINED WHIPLASH. A POLICE REPORT WAS FILED OF THE INCIDENT. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE FROM THE SCENE OF THE CRASH. THE VEHICLE WAS TAKEN TO A COLLISION CENTER AND REPAIRED FOR THE FRONT END DAMAGE. THE DEFECTIVE AIR BAGS HAD NOT BEEN REPAIRED. THE CONTACT STATED THAT IN 2011, THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER 10V489000 (AIR BAGS:FRONTAL) ALTHOUGH THERE WAS NO MALFUNCTION WITH THE AIR BAG AT THAT TIME. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 34,000. ..UPDATED 11/14/12 *BF UPDATED 11/14/12
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2005 VOLVO XC90- RINGGOLD, GA
TL* THE CONTACT OWNS A 2005 VOLVO XC90. THE CONTACT STATED THAT THE INTERIOR OF THE VEHICLE SMELLED OF GASOLINE AND HAD STALLED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSE THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE DEALER NOTIFIED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 09V483000 (FUEL SYSTEM, GASOLINE: DELIVERY: FUEL PUMP). THE FAILURE AND CURRENT MILEAGE WAS 105,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 VOLVO V70- ALPHARETTA, GA
TL* THE CONTACT OWNS A 2004 VOLVO V70. WHILE PARKED, THE CONTACT NOTICED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE TECHNICIAN RECOMMENDED UPDATING THE SOFTWARE. THE SOFTWARE WAS UPDATED HOWEVER AFTERWARD, THE CHECK ENGINE WARNING LIGHT ILLUMINATED INTERMITTENTLY. ADDITIONALLY, THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THAT THE CONTROL ELECTRONICS MODULE WOULD HAVE TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT TO NO AVAIL. THE CONTACT INFORMED THE DEALER THAT THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 07V226000 (ENGINE AND ENGINE COOLING) THAT COULD HAVE BEEN RELATED TO THE FAILURE. THE DEALER ADVISED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE TECHNICIAN THEN REPLACED THE FUEL PRESSURE SENSOR. THE FAILURE WAS REMEDIED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. ..UPDATED 11/29/12 *BF THE CONSUMER STATED DURING THE LATTER PART OF 2011, THE "CHECK ENGINE' LIGHT CAME ON AND WOULD GO OFF INTERMITTENTLY. JUNE 30, 2012 THE VEHICLE WOULD NOT START. A MECHANIC DETERMINED THERE WAS AN INTERNAL FAULT IN THE CEM MODULE. IT WAS REPLACED BUT, DID NOT REPAIR THE VEHICLE. THE VEHICLE SHUT OF WHILE MAKING A TURN ON AUGUST 21, 2012. THERE WERE NO CODES DISPLAYED. THE CONSUMER REQUESTED THE FUEL SENSOR TO BE CHECKED. IT WAS FOUND TO BE THE REASON FOR THE FAILURE AND REPLACED AT A COST OF $375. THE CONSUMER REQUEST THAT RECALL 181 BE REQUIRED TO EXPAND ITS COVERAGE. UPDATED 12/4/2012 *JS
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2000 VOLVO S40- FLORAL PARK, NY
TL* THE CONTACT OWNS A 2000 VOLVO S40. THE CONTACT STATED THAT WHILE TRAVELING 30 MPH THE VEHICLE'S SPEED ERRONEOUSLY INCREASED TO 55 MPH. THE CONTACT FIRMLY DEPRESSED THE BRAKE PEDAL TO STOP THE VEHICLE. THE CONTACT MERGED TO THE SIDE OF THE ROAD TO RESTART THE VEHICLE. THE VEHICLE THEN FUNCTIONED AS NORMAL. THE VEHICLE WAS TAKEN TO A MECHANIC WHERE IT WAS FOUND THAT THE COOLANT TEMPERATURE SENSOR HAD FAILED. THE VEHICLE WAS REPAIRED. THE FAILURE RECURRED SEVERAL TIMES AFTER THE REPAIR. THE FAILURE MILEAGE WAS 95,000 AND THE CURRENT MILEAGE WAS 96,828. UPDATED 11/13/12 *CN THE IDLE CONTROL VALVE AS REPLACED TO CORRECT THE PROBLEM. HOWEVER, THE CONSUMER CONTINUED TO EXPERIENCE PROBLEMS. UPDATED 11/19/12
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
1996 VOLVO 960- ARLINGTON, TX
RAW GASOLINE LEAKING FROM MANUFACTURE DEFECTIVE FUEL RAIL. MANUFACTURE MACHINED SEALED TAPET/FLANGED ALUMINUM SEAL ON FUEL RAIL LEAKING RAW GASOLINE UNDER HIGH PRESSURE IN ENGINE BAY. PROBLEM ONLY OCCURS DURING ENGINE OPERATION. RAW GASOLINE IS FLAMMABLE. FUEL RAIL DELIVER SYSTEM PART OF EMISSIONS SYSTEM. OCCUPANTS MAY OR NOT NOTICE GASOLINE SMELL (NOXIOUS FUMES) DURING OPERATION INSIDE CABIN. MANUFACTURER RECALL ADVISED. *TR
Source: NHTSA WEB SITE -
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2003 VOLVO S60- LA PORTE, IN
DASHBOARD INSTRUMENT CLUSTER GOING ON AND OFF-HAD IT TESTED SEVERAL TIMES-STAYS OFF--NO GAUGES OR LIGHTING-THIS IS A COMMON PROBLEM WITH ALL VOLVOS AND I AM THINKING IT IS A SAFETY ISSUE-AND WHY HAD IT NOT BEEN RECALLED YET?? THIS IS A REPAIR THAT I HAVE TO FIX-AS IT IS ALMOST 1500 DOLLARS---VOLVO FORUMS HAS SEVERAL HUNDRED PEOPLE COMPLAINING OF THIS--BEFORE I GET REPAIR I AM WONDERING IF VOLVO SHOULD CONTRIBUTE--- *TR
Source: NHTSA WEB SITE -
2006 VOLVO S40- DURHAM, NC
DRIVING IN RAIN, BRAKE FAILURE MESSAGE BEGAN FLASHING ON DASH, THEN AIRBAG FAILURE. SLOWED TO A STOP AND TURNED OFF CAR, TURNED BACK ON AND DROVE SLOWLY HOME. MESSAGES CONTINUED TO FLASH. DROVE TO SERVICE CENTER AND MESSAGES WERE NO LONGER FLASHING , MECHANIC SAID IT WOULD NEED TO BE ACTIVE TO FIND PROBLEM. SAME SCENARIO MANY TIMES SINCE AND THE PROBLEM HAS BECOME WORSE, DRIVING DOWN HIGHWAY AND MESSAGES APPEAR THEN ALL GAUGES ON PANEL FAIL AND GO TO ZERO, WINDOWS FAIL, BLINKERS, BRAKE LIGHTS FAIL, ENTIRE INSTRUMENT PANEL WENT DARK. BACK TO MECHANIC, HE DROVE IT SAME THING HAPPENED THEN STOPPED BEFORE RETURNING TO SHOP SO COULD NOT DIAGNOSE.EXTREMELY DANGEROUS AS SEVERAL TIMES DRIVING IN RAIN AND IN HIGH TRAFFIC AREAS AND ON FREEWAYS WITH HIGH SPEEDS AND THEN IN CONSTRUCTION ZONES BUMPER TO BUMPER WITH NO BRAKE LIGHTS OR ABILITY TO USE TURN SIGNALS. HAS BEEN OUT FOR FIVE TO THIRTY MINUTES AT A TIME THEN APPEARING TO WORK AGAIN BEFORE REPEATING THE SAME FAILURE PROBLEM. NEVER ANY WARNING, IT JUST HAPPENS SUDDENLY. TO MECHANIC AGAIN, CODES READ AND PRINTED OUT PAGES OF SIGNAL FAILURES, NONE ACTIVE AT TIME SO UNABLE TO DETERMINE PROBLEM. CHECK ENGINE LIGHT HAS ALSO APPEARED AND WHEN CHECKED NOTHING ACTIVE FOUND AT TIME OTHER THAN PAGES OF SIGNAL FAILURES IN SYSTEM. *TR
Source: NHTSA WEB SITE -
2004 VOLVO XC90- SALINAS, CA
MY WIFE AND I WERE DRIVING TO A FRIEND'S HOW'S WHEN SUDDENLY THE RADIO STARTED ACTING UP ,IT WOULD GO ON AND OFF . AFTER WE NOTICED THAT I SLOWED DOWN A BIT THEN ALL OF A SUDDEN MY HOLE DASH BOARD WENT OUT . I TRIED PULLING OVER BUT THE TRANSMISSION WOULD NOT RESPOND ,THEN THE DASHBOARD CAME BACK ON BUT I HAD ALL THESE WARNINGS LIKE BRAKE FAILURE ,SRS AIRBAG SERVICE URGENT , ENGINE SYSTEM SERVICE URGENT . AFTER ALL THE HAPPENS THE TRUCK DIED ,LUCKILY I WAS ABLE TO GET OFF THE ROAD BEFORE OTHER CARS HIT US .AFTER A COUPLE A MINUTES I TRIED TURNING IT ON AND IT CAME BACK ON BUT I STILL HAD THE WARNING LIGHTS ON BUT THE TRUCK WAS RUNNING FINE ,AFTER WE GOTTO OUR FRIENDS HOUSE I TURNED IT OFF AND LEFT IT THEIR BECAUSE I FELT IT WASN'T SAFE TO DRIVE , THE NEXT MORNING I WENT OVER TO PICK UP THE TRUCK , TURNED IT ON AND ALL THE LIGHTS WERE OF AND IT RAN FINE . I LOOKED ITUP ONLINE AND IT SEEMS I'M NOT THE ONLY ONE WHO'S HAD THIS PROBLEM ,IT SEEMS ITS HAPPENED A LOT BUT VOLVO DOESN'T WANT TO DO ANYTHING ABOUT IT . I LIKE MY VOLVO BUT I AM ALSO CONCERNED ABOUT HOW SAFE IT REALLY IS. *TR
Source: NHTSA WEB SITE -
2004 VOLVO XC90- MOKENA, IL
AT 65 MPH WIPERS WENT ON BY THEMSELVES THEN FOLLOWED BY SPLIT SECOND POWER FAILURE,MEANING DASHBOARD LIGHT OUT,HAZARD LIGHTS COULD NOT BE TURNED ON,WINDOWS WOULD NOT OPEN,A/C OUT,IN THE MESSAGE SCREEN AT THAT MOMENT ANTILOCK BRAKE FAILURE WAS DISPLAYED BEFORE EVERYTHING WENT OUT,DRIVING ANOTHER 20 MILES TILL NEXT EXIT AT THE DUSK,AFTER PULLING OVER AND RESTART ( TO RESET) SRS FAILURE IN THE MESSAGE SCREEN. CAR CHECKED BY VOLVO DEALER AND STATEMENT FROM THEM:FAULT IN CEM IS SHUTTING DOWN NETWORK AND CAUSING DIM TO BLACK OUT. REPLACEMENT WILL RUN ABOUT $1500,THIS CAR HAD AUTOMATIC TRANSMISSION FAILURE AT 91822 MILES AND IGNITION FAILURE RECENTLY,AND MANY MANY OTHER COSTLY PROBLEMS. *TR
Source: NHTSA WEB SITE -
2002 VOLVO S60- KALAMAZOO, MI
THE CAR JUST BEGAN TO EMIT A FUEL SMELL WHILE PARKED. THE SMELL IS NEAR THE GAS TANK AND TENDS TO LINGER IN THE AIR DISSIPATE AND THEN RESURFACE. SOME TIMES ITS STRONG OTHER TIMES IT IS FAINT. IT ALSO TENDS TO COMES INTO THE INTERIOR COMPARTMENT AND CAN AT TIME BECOME OVER WHELMING CAUSING MY CHILDREN AND I TO GET HEADACHES AND NAUSEOUS. I COULD NOT FIND ANY PRESENCE OF A LEAK UNDERNEATH THE VEHICLE NEAR THE AREA OF CONCERN. THE VEHICLE HAS NEVER BEEN IN AN ACCIDENT AND IS GARAGED MOST OF THE TIME. *TR
Source: NHTSA WEB SITE