VOLVO Complaints
View complaints related to VOLVO. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2025 VOLVO XC90- Birmingham, AL
The contact owns a 2025 Volvo XC90. The contact stated that while driving through a construction zone at an undisclosed speed, the lane-keeping assist malfunctioned, causing the vehicle to become erratic, which required the contact to forcefully engage the steering wheel to regain control of the vehicle. There was no warning light illuminated. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 18,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2021 VOLVO XC60- San Diego, CA
The USB ports under the center console malfunction frequently. The main, top engine mount disintegrated and needed to be replaced under 50,000 miles. The rear seat seatbelts come loose and sag easily. They do not retract automatically. The rubber stripping, where the door jamb is, comes off. The handles to the air vent break off very easily, rendering the vents inoperable. **The software for the vehicle malfunctions constantly, displaying the incorrect readings for fuel economy, the gas gauge, and more. It is possibly affecting the catalytic converters and O2 sensors. **The vehicle turns itself on, in battery mode. **The blind spot indicators to not light up sometimes and do not make any noise indications of nearby cars.
Source: NHTSA WEB SITE -
2024 VOLVO XC40- Philadelphia , PA
My Volvo XC40 front sunroof cracked wavy crack across front in internal glass. There was frozen ice on top of car which I left alone because of the glass roof underneath. When driving home today from work a huge chunk of ice lifted off top of car and the sunroof cracked internally across the front glass. I heard it crack. I am reporting this because apparently this is not an isolated issue. Many others I've discovered have had their panoramic sunroofs cracked and fail with no inciting incident on XC40Forum.com and apparently Volvo is not admitting to failure but telling owners there must have been something that hit the roof which hasn't been owners' experiences. If the sunroof is cracked and fails it can break off glass ultimately and cause others harm on the road.
Source: NHTSA WEB SITE -
2020 VOLVO XC90- Gettysburg, PA
If a passenger or child in the second row attempts to open a door before/while the doors are unlocked, the interior AND exterior handles no longer function. This can be temporarily fixed by doing a complicated and long random series of enabling/disabling electronic child locks and unlocking and re-locking the doors, but in an emergency situation it would not be possible. Passengers would be trapped in the case of a car fire or submerging event. This needs to be addressed by the manufacturer with a properly engineered lock that does not prevent the door handles from working if the handles are operated while locks are actuated! Here are two threads full of people with this issue: [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Source: NHTSA WEB SITE -
2025 VOLVO XC60- Broadlands, VA
On December 28 the tailgate on my Volvo 2025 xc60 PHEV began to open and close randomly while it was not running, parked in my garage and and plugged in. I unplugged the car from the charger, firmly closed the tailgate and went back in side my house. I checked on the car several minutes later to find the tail gate open again. I again firmly closed the tail gate and this time ensured that I locked the car with the button on the key fob. 10 minutes later the tailgate was open again, while the car was parked, turned off and not plugged in. After closing the tailgate again, I now locked the car via the app. When I checked again in 15 minutes the car was unlocked, but the tailgate was still closed. All of these incidents happened between 8 am and 9:45am. I was able to take video and still pictures of the incidents. Several weeks ago, I was driving and noticed that my tailgate was open. I had recently left a shopping center so I figured I had some how not closed the tailgate properly. This would be the first time I ever made such a mistake. I pulled over, closed the tailgate and continued on. I now wonder if this was a similar problem. Safety risks include injury to people from the tailgate itself and risk of loss and damage to items in the vehicle and the vehicle itself. This is an additional incident of a previously reported issue with the electrical system of this vehicle.
Source: NHTSA WEB SITE -
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2016 VOLVO XC60- DALLAS, TX
Oil consumption has become a major issue and I am putting oil in every 1000 miles! I bought the vehicle certified pre owned in October 2023 and the oil light was consistently coming on early. However, it has since gotten much worse and is constantly burning through oil.
Source: NHTSA WEB SITE -
2024 VOLVO S60- Waunakee, WI
The contact owns a 2024 Volvo S60. The contact stated that while pulling into a handicap parking spot in the parking spot located in front of Barnes and Noble, on 12/16/2025 around 6:40 P.M., the vehicle experienced uncommanded /unattended acceleration, and the brakes failed when depressed and pressed against the floorboard. and crashed into the cement barrier, which slowed it, and then the vehicle stopped. There were no warning lights illuminated. The vehicle was able to drive away from the crash. The vehicle was towed to a local dealer. The contact had pre-existing spinal injuries and five cervical surgeries. It was undetermined if he was injured during the failure, but he will be seeking medical attention. There was no reported fire, airbag deployment, or police report filed. The local dealer was contacted. The vehicle was not diagnosed or repaired. The vehicle had recently been serviced. The contact mentioned he was not made aware of a possible issue with the vehicle during the purchase. The contact had linked the failure to NHTSA Campaign Number 25V392000 (Service Brakes, Hydraulic, Service Brakes). The contact hired an engineer who inspected the vehicle, but there were no findings or codes. The manufacturer was contacted, who filed a case. The contact had informed the insurance company. The failure mileage was approximately 4,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2024 VOLVO XC60- Chalfont, PA
I decided to clean off my windshield with the windshield wiper spray and wipers and noticed my windshield would not turn on at all. I heard no noise from the motor coming on nothing happened when I attempted to turn them on. I knew rain was coming in the next few days so I was worried I was going to have visibility issues. Contacted the dealer who stated they had no loaner available. I had to drive in the rain with no windshield wipers. When I finally dropped my vehicle off to get serviced and explained the issue, the tech explained this has been a common with issue with many people especially because of the snow, he states “people keep turning the wipers on with snow on the windshield.” He also said his 6 month old Volvo had the same issue. However, I have never turned my windshield wipers on after snow without removing the snow off first so this was not the case. With multiple issues with different people, the tech issue’s with his own 6 month old car it sounded like a recall issue to me. I was told the motor had burned out on my 2024 Volvo XC60 that I have had for just under 2 years and it was no longer under warranty because I was 1,000 miles over my warranty. No error messages appeared on my screen to let me know there were any issues with my windshield wipers at all. This is a huge safety issue, i was not made aware there was an issue if the rain began after I was driving I could’ve been in accident hurt myself or/and others. I know there is a recall for Volvo trucks for windshield wiper motors.
Source: NHTSA WEB SITE -
2023 VOLVO XC90- Prattville, AL
I was driving on the internstate and my blind spot indicator came on and stayed on even though there were no cars in my blind spot. I needed to change lanes and tried to despite the blind spot indicator being on and the automatic collision avoidance system put me back into the lane I was in. I had to fight the vehicle to get over to be able to exit the interstate.
Source: NHTSA WEB SITE -
2025 VOLVO XC60- Broadlands, VA
Car is 16 months old and a plug in hybrid. After replacement of the 12 volt battery, the on board charger, and the wiring harness due to complete system failure, I picked up the car from service. Within an hour of having the car back, the dashboard suddenly went blank while I was driving. There was no warning or notice. This presented a safety issue as I was using GPS and relying on directions at the time. I pulled over and turned off the car and tried to “reset” the dashboard and was unable to do so after several tries. I returned the car to the dealership where they were unable to immediately fix it.
Source: NHTSA WEB SITE