VOLVO Complaints

LEAKING GAS FROM THE TOP OF THE GAS TANK. CURRENTLY HAVE A NHTSA CAMPAIGN NUMBER 07V152000 THAT ONLY COVERS CARS IN ARIZONA AND NEVADA. *TR

2001 VOLVO V70XC WITH VEHICLE SPEED CONTROL MALFUNCTION. CUSTOMER STATES THE VEHICLE LOST ALL POWER WHEN THEY HIT THE CRUISE CONTROL RESUME BUTTON. DEALER CLEANED THE ETM AND DEALER TOLD THE CONSUMER THE PROBLEM WAS INTERMITTENT. *KB *TR

WE PURCHASED OUR XC90 2005 FROM GENGRAS VOLVO IN MERIDEN, CT ON DEC 24, 2006. IT IS NOW OCT 11, 2007. SINCE WE'VE HAD THE CAR WE'VE PUT AROUND 8,000 MILES ON IT. IT IS NOT OUR PRIMARY VEHICLE AND SITS PARKED IN OUR GARAGE MOST OF THE TIME. ON 10/10/07, UPON LEAVING WORK AND GETTING INTO MY SUV I SAW A RATHER LARGE PUDDLE OF WATER ON THE FLOOR OF THE DRIVER?S SIDE OF MY XC90. THE CAR OBVIOUSLY HAD BEEN PARKED OUTSIDE AND IT WAS RAINING THAT DAY. SINCE WE WERE BRINGING THE CAR INTO STAMFORD VOLVO ON 10/11/07 TO REPLACE THE FRONT HEADLIGHTS - THE SEAL ON BOTH HEADLIGHT WERE CRACKED AND NEEDED TO BE REPLACED (THESE PARTS WERE UNDER WARRANTY AND I FIGURED IT WAS BEST TO DO THAT), I ALSO REQUESTED STAMFORD CT VOLVO TO LOOK AT THE WATER PROBLEM AS WELL. ON 10/11/07, STAMFORD CT VOLVO INFORMED ME AND MY HUSBAND THAT THE SUNROOF DRAINS WERE CLOGGED AND HAVE BEEN FOR SOMETIME. WE WERE LED TO BELIEVE THAT THE PROBLEM WAS IN FACT A PRE-EXISTING CONDITION. IN FACT HE ELABORATED TO SAY THAT THIS IS A COMMON PROBLEM ON THIS CAR. IT IS PROBABLY THE REASON WHY THE CAR HAS ALWAYS HAD A MUSTY ODOR TO IT. IN FACT, WE NOTICED THIS ODOR AT TIME OF PURCHASE FROM GENGRAS VOLVO IN MERIDEN, CT AND THE SALES MAN (MATTHEW MARTIN AT GENGRAS VOLVO IN MERIDEN, CT) HAD ALSO NOTICED THE ODOR AS WELL AND AT OUR REQUEST WAS GOING TO LOOKING INTO IT MORE. ON 10/11/07, I CALLED PAUL SMITH THE GENERAL MANAGER AND SUPPOSED OWNER OF GENGRAS VOLVO IN MERIDEN, CT TO NOTIFY HIM OF THE DRAIN PROBLEM AND DAMAGE TO THE INTERIOR AND TO LET HIM KNOW THAT THIS PROBABLY SHOULD HAVE BEEN DEALT WITH AT THE TIME OF PURCHASE SINCE IT IS A COMMON PROBLEM WITH THIS CAR AND THERE WAS AN MUSTY ODOR HIS SALESMAN HAD ACKNOWLEDGED. HE IMMEDIATELY SAID IT WAS MY FAULT THAT THE DRAIN WAS CLOGGED AND HE WAS ABSOLUTELY NOT GOING TO PAY THE $150.00 TO UNCLOG THE DRAIN AND THE $800.00 TO REPAIR MY INTERIOR DAMAGE. *TR

UNSAFE FRONT SUSPENSION REPAIRED 4 TIMES BY VOLVO INVOLVING DISTRICT FACTORY TECHNICAL SUPERVISOR AND TECHNICIANS ON 3 OF FOUR OCCASIONS AND THE VEHICLE STILL HAS SERIOUS SAFETY AND HANDLING CONCERNS - NO ONE IN THE FAMILY WILL DRIVE THE CAR. IT HAS ALSO HAD SERIOUS PERFORMANCE RELATED SAFETY ISSUES REGARDING VEHICLE ELECTRONICS VIRTUALLY SHUTTING THE VEHICLE DOWN IN THE MIDDLE OF AN INTERSTATE. ANTI SKID PROBLEMS ON MULTIPLE OCCASIONS. DRIVERS SEAT BELT ANCHOR WAS IMPROPERLY ATTACHED AND WOULD NOT HAVE HELD IN AN ACCIDENT. THE STEERING WHEEL CAME DANGEROUSLY LOOSE WHILE DRIVING AND THE DEALERSHIP STATED THAT IT HAD NEVER BEEN PROPERLY AFFIXED. (I HAVE OWNED 300 CARS IN MY LIFE AND NEVER HAS A STEERING WHEEL COME LOOSE)! TIRES WERE ABNORMALLY BADLY AND QUICKLY DUE TO SIGNIFICANT SUSPENSION PROBLEMS AND WERE NOT WARRANTY BY THE MANUFACTURE.. ELECTRICAL PROBLEMS CAUSED SEVERAL FUSES TO BLOW IN THE DARK EFFECTIVELY TURNING ALL REAR MARKER AND TAIL LIGHTS OFF. IT WAS NECESSARY TO DRIVE WITH THE HAZARD LIGHTS ON TO AVOID BEING HIT BY ANOTHER DRIVER. *TR

I OWN A 2001 VOLVO V70 T5 AND HAD AN INDEPENDENT VOLVO SHOP BRING UP CODE ECM 91A7 WHICH IS AN ( ETM ) RECALL AND WARRANTY ISSUE . (CARB) HAS INCREASED AN ADDITIONAL 10 YEARS AND OR 200,000. WARRANTY ON THE ETM. MY INDEPENDENT SHOP ERASED THE CODE BUT KEPT A PRINT OUT OF THE FAILURE. POWER VOLVO IN CERRITOS CALIFORNIA OWN MECHANIC AND SERVICE MANAGER AGREE THAT THE ETM IS EXHIBITING ALL THE ISSUES WITH THE ETM CONCERNS. NORTH AMERICAN VOLVO CAN'T WARRANTY THE MODULE UNTIL IT SHOWS A CODE FOR THE ETM. THEY WANT ME TO DRIVE IT UNTIL IT SHOWS THE CODE AGAIN. I DO NOT WANT TO DRIVE IT SINCE NHTSA WROTE THAT IN CERTAIN TRAFFIC SITUATIONS , THIS CONDITION COULD CAUSE AN UNSAFE SITUATION AND POSSIBLY A CRASH. *JB

TL*THE CONTACT OWNS A 2006 VOLVO XC90. THE VEHICLE HAS PIRELLI, SIZE P235/55R17 TIRES. IN OCTOBER OF 2006, THE CONTACT TOOK HIS VEHICLE IN FOR INSPECTION. HE WAS INFORMED THAT THE VEHICLE FAILED INSPECTION AND NEEDED FOUR NEW TIRES. VOLVO STATED THAT THEY REPLACED THE TIRES AT 12,000 MILES WITH PIRELLI'S CONSENT. IN OCTOBER OF 2007, THE VEHICLE FAILED INSPECTION AGAIN FOR THE SAME REASON AS THE PREVIOUS YEAR. THE TWO FRONT TIRES HAVE TREAD SEPARATION AND NEED TO BE REPLACED. THE CONTACT BELIEVES THAT THE TWO REAR TIRES WILL ALSO NEED TO BE REPLACED. PIRELLI STATED THAT VOLVO WOULD REPLACE THE TIRES, HOWEVER, VOLVO STATED THAT THEY WOULD NOT REPLACE THE TIRES A SECOND TIME. NEITHER CORPORATIONS HAVE REPLACED THE TIRES. THE TIRES WERE SUPPOSED TO GET 65,000 MILES OF USE. THE CONTACT BELIEVES THAT THE TIRES ARE INFERIOR AND POOR QUALITY AND SHOULD NOT BE HIS RESPONSIBILITY TO REPLACE. THE PURCHASE DATE WAS UNKNOWN. THE TIRE FAILURE MILEAGE WAS 29,000. THE VEHICLE CURRENT MILEAGE WAS 29,000 AND FAILURE MILEAGE WAS 12,000. UPDATED 12/12/07. *JB

BRAKE FAILURE, THIS ISSUE WAS ON A RECALLED PROBLEM THAT HAS NOT BEEN PROPERLY RESOLVED. *JB

1. THERE IS A WHOOPING CRANE SOUND WHEN I STEP ON THE FOOT FEED AND THEN RELEASE. THE DEALER SAID IT WAS REPAIRED AND THEN WHEN I DROVE IT HOME IT WAS STILL MAKING THE NOISE. AFTER NO RESPONSE FROM MY COMPLAINT TO THEM I STOPPED THE PAYMENT VIA AE AND HAVE STILL HEARD NOTHING. I THINK I PUT THE WRONG YEAR OF MY VEHICLE IN THE BEGINNING AND IF I TRY TO GO BACK I LOOSE EVERYTHING. IT IS A 2003 XC90 PURCHASED IN 12/02. THANK YOU FOR ANY HELP YOU CAN GIVE. IF YOU CAN'T HELP, PLEASE AT LEAST SEND ME AN EMAIL AND TELL ME SO. THANKS. 2. ANOTHER PROBLEM THAT STARTED IN JULY 2006 IS A KNOCKING NOISE COMING FROM UNDERNEATH THE VEHICLE. AFTER NUMEROUS TRIPS TO THE DEALER I WAS TOLD A NEW BOX FOR THAT PARTICULAR ITEM AND IT WOULD COST $2800.00 TO REPAIR. BUT THEY COULD NOT GUARANTEE THAT WOULD FIX THE PROBLEM. MY XC90 HAD A 4 YR OR 50,000 WARRANTY. THIS PROBLEM STARTED IN JULY 2006 WITH 41800 MILES. I TOOK POSSESSION OF THE CAR IN 12/02 SO MY MATH SAYS THE WARRANTY EXPIRED 12/06 AND THAT MEANS IT WAS STILL UNDER WARRANTY WHEN THIS WAS FIRST NOTICED. I HAVE HAD THE VEHICLE IN AT LEAST EVERY 4 MONTHS FOR SERVICE AND EACH TIME COMPLAINED ABOUT IT. ALSO I HAD IT IN AT LEAST 5 TIMES FROM JUNE THRU JULY 2007 WITH NO SATISFACTION. NOW THEY DON'T EVEN ANSWER MY EMAILS OR RETURN MY PHONE CALLS. I HAVE CONTACTED THE CONSUMER COMPLAINT DEPARTMENT OF VOLVO AND THEY HAVE NEVER ANSWERED ME. I AM AT A LOSS AS TO WHAT TO DO. THIS CAR WAS PURCHASED AT POWER VOLVO OF CERRITOS (THEN IT WAS CALLED VOLVO OF CERRITOS) PLEASE HELP ME! *TR

SENSORS IN VEHICLE SUDDENLY REPORT PROBLEMS WITH MULTIPLE INDEPENDENT SYSTEMS. SEVERAL WARNING LIGHTS COME ON AND VEHICLE GOES INTO CREEP HOME MODE. SYSTEM CAN BE RESET BY REMOVING BATTERY TERMINAL AND WILL THEN WORK FINE FOR SOME PERIOD OF TIME BEFORE SENSORS AGAIN REPORT PROBLEM AND GO INTO CREEP HOME MODE. *JB UPDATED 10/23/07 *TR

2006 VOLVO TRACTOR WITH UNSAFE TOP STEP CONNECTED TO THE BATTERY CASE. CUSTOMER STATES HE WAS INJURED DUE TO THIS POOR BUILDING OF THE STEPS. HE WOULD LIKE TO KNOW WHY THE STEP IS ONLY CONNECTED TO THE BATTERY CASE. *KB THE CONSUMER STATED THE ONLY THING THAT HELD THE STEPS TOGETHER WERE TWO LARGE PIECES OF RUBBER. THE CONSUMER STATED THE STEPS NEED TO BE SECURED PROPERLY. *JB