VOLVO Complaints

VEHICLE OUTPUT SENSORS CODES SHOWED UP, AND THE TRANSMISSION SERVICE LIGHT CAME ON. REPLACED SPEED SENSORS, AND 4 DAYS LATER, THE SAME PROBLEM HAPPENED. THE VEHICLE TRANSMISSION SERVICE LIGHT CAME BACK ON, AND THE VEHICLE WILL NOT MOVE AT ALL NOW. *JB

TL*THE CONTACT OWNS A 2001 VOLVO V70. THE CONTACT STATED THAT FUEL LEAKED FROM THE VEHICLE ONTO THE GARAGE FLOOR. THE MECHANIC STATED THAT THE FUEL SENDING UNIT CRACKED AND CAUSED THE LEAK. THE UNIT WAS REPLACED. THE DEALER WAS NOT NOTIFIED. THE CURRENT AND FAILURE MILEAGES WERE 91,000.

LTR RE 2004 VOLVO S60 2.5 T STEERING DEFECT; SEEKING STEERING OF MY VEHICLE BE CORRECTED, RE-ENGINEERED TO THAT OF ANY CURRENT VOLVO SEDAN; PLEASE CONTACT HER BY MAIL OR PHONE WITHIN 14 DAYS OF THIS LETTER. *KB THE CONSUMER STATED THE TIRES WERE RUBBING AGAINST THE STEERING WELL WHEN MAKING TURNS. THE DEALER PERFORMED A TEMPORARY FIX BY INSTALLING A STEERING RACK LIMITER TO PREVENT THE TIRE RUBBING. THE CONSUMER CALLED THE DEALER BACK ONCE THE PROBLEM RETURNED AND WAS THEN INFORMED THAT THERE WAS A STEERING ENGINEERING DEFECT WITH THE VEHICLE AND THE MANUFACTURER WAS OFFERING A STEERING REPLACEMENT KIT THAT COULD BE INSTALLED AT NO COST. ONCE THE REPLACEMENT KIT WAS INSTALLED, THE CONSUMER SOON DISCOVERED THE STEERING RADIUS WAS INCREDIBLY DIMINISHED AND THAT SHE COULD NO LONGER MAKE U-TURNS AT AN INTERSECTION. THE DEALER TOLD THE CONSUMER THE STEERING KIT WAS THE ONLY SOLUTION THAT VOLVO OFFERED. THE CONSUMER STATED THE COOLANT LIGHT WAS ON. THE DEALER STATED THE RADIATOR WAS LEAKING. *JB

TL*THE CONTACT OWNS A 2005 VOLVO V70. WHILE APPROACHING A STOP SIGN AT 55 MPH, THE VEHICLE BEGAN SMOKING UNDER THE HOOD. THE CONTACT EXITED THE VEHICLE RIGHT BEFORE IT BURST INTO FLAMES. THE FIRE DEPARTMENT ARRIVED AT THE SCENE AND A REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED TO A REPAIR SHOP. THE FIRE INSPECTORS STATED THAT THE FIRE WAS CAUSED BY A LEAK IN THE FUEL INJECTION PIPE. THE CURRENT AND FAILURE MILEAGES WERE 9,000. UPDATED 10/23/07 *TR

DRIVER SIDE AIR BAG DEPLOYED WHEN DOOR WAS SHUT AND CAR WAS OFF. VOLVO N.A. WAS CONTACTED AND REQUESTED THAT THEIR SPECIALIST LOOK AT VEHICLE. THEY CLAIM THAT SOMETHING WAS STUCK IN THE DOOR, WHICH CAUSED THE DEPLOYMENT. THIS WAS NOT THE CASE. VOLVO CLAIMS THAT A MARK ON THE DOOR IS PROOF. HOWEVER, JIM DOWNY FROM NATIONWIDE INSURANCE TOOK PICTURES AND INVESTIGATED MY CLAIM AND FAILED TO FIND THIS SUPPOSED MARK. THE DEPLOYMENT OCCURRED FROM NO IMPACT OR ACCIDENT. THE CAR WASN'T EVEN ON AT THE TIME. THIS WAS NOTHING MORE THAN A MALFUNCTION OF THE VEHICLE'S SAFETY EQUIPMENT AND VOLVO SHOULD BE HELD LIABLE TO FIX THE AIRBAG AND DAMAGE TO THE LEATHER SEAT CAUSED BY THE DEPLOYMENT. *TR

I HAVE A 2001 VOLVO V70 AWD STATION WAGON. THE TRANSMISSION FAILED WHILE I WAS DRIVING WITH MY 2 SMALL CHILDREN IN THE CAR. AS I WAS LURCHING ALONG CARS WERE PASSING ME AT 55+ MILES PER HOUR, MY FAMILY AND I WERE PLACED IN A DANGEROUS SITUATION AND OUR SAFETY WAS JEOPARDIZED. LUCKILY I WAS ABLE TO PULL OFF TO THE SIDE OF THE ROAD BEFORE I WAS REAR ENDED OR HIT BY ANOTHER VEHICLE. I TOOK MY VOLVO TO THE LOCAL VOLVO DEALER 2 PREVIOUS TIMES REGARDING MY TRANSMISSION SLIPPING AND THE CAR LURCHING, BOTH TIMES I WAS TOLD THAT A TRANSMISSION PROBLEM COULD NOT BE DETECTED. ?? THIS LAST TIME THEY HAD TO ACKNOWLEDGE A PROBLEM EXISTS BECAUSE THE TRANSMISSION WENT OUT. I ONLY HAVE 71,000 MILES ON THE CAR AND I NOW HAVE TO PAY $4,000 DOLLARS FOR A NEW TRANSMISSION. MY SERVICE WRITER SAID HE CONTACTED VOLVO NORTH AMERICA AND THEY WOULD DO NOTHING TO HELP WITH THE REPAIR COSTS. MY CAR IS UNDRIVEABLE AND HAS BEEN IN THE SERVICE SHOP WHILE WE WAIT FOR THE TRANSMISSION REPAIR TO BE COMPLETED. I HAVE DONE SOME RESEARCH AND THIS PROBLEM SEEMS TO BE PERVASIVE IN THIS MODEL VEHICLE. VOLVO NORTH AMERICA NEEDS TO ACKNOWLEDGE THIS PROBLEM EXISTS AND HELP TO REPAIR THESE VEHICLES, THAT JEOPARDIZE THEIR CUSTOMERS SAFETY. *TR

ON JUNE 15, 2007, WHILE ON A HIGHWAY TRAVELING 65 MPH, MY 2004 VOLVO XC90 MADE A JERK, AS IF IT HAD SUDDENLY FALLEN OUT OF GEAR. ABOUT 5 MINUTES LATER, THE SAME THING HAPPENED. IT FELT AS IF SOMETHING LOCKED THE TIRES FOR AN INSTANT, THEN LET GO. ABOUT ANOTHER 5 MINUTES LATER, WE RECEIVED AN ERROR MESSAGE THAT SAID "BRAKE FAILURE, STOP SAFELY". MOMENTS LATER, WE LOST ALL CONTROL OF THE CAR - TOTAL ELECTRONIC SHUTDOWN. NO LIGHTS, NO HAZARDS, NO POWER STEERING, NO BRAKES. MY HUSBAND WAS ABLE TO GLIDE TO THE BREAKDOWN LANE, AND WE ROLLED UNTIL THE CAR STOPPED. WE HAD OUR TWO YOUNG CHILDREN IN THE CAR, ON THE SIDE OF THE HIGHWAY, IN THE DARK. IT WAS A TERRIFYING PREDICAMENT, AND WE COULDN'T LEAVE THE CAR DUE TO THE DANGER OF NOT BEING SEEN. WE HAD THE CAR TOWED, AND A FEW DAYS LATER, THE VOLVO DEALER SAID IT WAS A $60 SOFTWARE UPGRADE THAT NEEDED TO BE DONE. AFTER THE CAR WAS RETURNED TO US, WE TOOK IT TO ANOTHER VOLVO DEALER AND HAD THEM PERFORM A 45K CHECK-UP, HAD THEM REEVALUATE THE SITUATION, AND ALSO HAD A VA STATE INSPECTION DONE, AND THEY TOLD US EVERYTHING WAS FINE. JUST BARELY 3 MONTHS LATER, IN EXACTLY THE SAME SCENARIO, THE SAME EXACT THING HAPPENED. ON 9/21/07, WE WERE ON A HIGHWAY AT NIGHT, AND ONCE AGAIN FELT THE CAR JERKING, FOLLOWED A FEW MINUTES LATER BY TOTAL ELECTRONIC FAILURE. NO LIGHTS, NO HAZARDS, NOTHING. ONCE AGAIN, WE MANAGED TO GET OFF THE HIGHWAY SAFELY, BUT I FEAR THE NEXT TIME THIS HAPPENS, WE MAY NOT GET SO LUCKY. ALL 3 DEALERS THAT HAVE LOOKED AT THIS CAR HAVE NEVER HEARD OF THIS PROBLEM BEFORE, WHICH IS VERY UNSETTLING, AS I CAN NEVER BE CONVINCED IT IS FIXED. I AM TERRIFIED TO EVER DRIVE MY CAR AGAIN, EVEN IF THEY DO "FIX IT". THE CAR IS CURRENTLY STILL BEING EVALUATED, SO WE DO NOT KNOW THE LATEST PROGNOSIS FOR IT. *TR

AIR CONDITION WENT OUT UNDER 200 MILES, SAID THEY FIXED IT. 1,000 MILES ROTORS HAD TO BE REPLACED. 3,000 MILES CAR OVER HEATED, THEY COULD NOT TRACE A PROBLEM, 1 WEEK LATTER CAR CAUGHT ON FIRE. TOWED TO VOLVO DEALER SHIP. THEY SAID CAR DID NOT CATCH ON FIRE. THAT AIR CONDITIONING FAN NEEDED TO BE REPLACED. ASKED FOR A COMPUTER PRINT OUT , THEY REFUSED TO GIVE IT OUT, THEY SAID THEY ERASED IT. *TR

WHILE THE CAR WAS PARKED IN THE GARAGE THERE WAS AN OVERWHELMING SMELL OF GASOLINE. I TOOK THE CAR TO MY MECHANIC. THEY OBSERVED A FUEL LEAK COMING FROM FUEL PUMP HOUSING. A NEW FUEL PUMP WAS INSTALLED. *TR

ON SEPTEMBER 9, 2007 THE DRIVER WAS DRIVING HER 1999 VOLVO S70 SOUTH ON ROUTE 15 IN PENNSYLVANIA. I WAS IN THE FRONT PASSENGER SEAT. THE DRIVER TURNED RIGHT INTO A SHORT ACCESS DRIVE TO A RESTAURANT. THE DRIVER THEN TURNED RIGHT INTO THE PARKING LOT, SLOWED FURTHER, DRIVING ABOUT 40 FEET, AND TURNED LEFT INTO A PARKING SPACE DIRECTLY PERPENDICULAR TO THE STORE?S FRONT ENTRANCE. SHE HAD COME TO A SLOW AND ALMOST COMPLETE STOP WHEN THE CAR SUDDENLY AND UNCONTROLLABLY LURCHED FORWARD, OVER THE PARKING BLOCK. THE CAR THEN LURCHED FORWARD FURTHER, ON THE PARKING LOT SURFACE, UP AND OVER THE PARKING LOT CURB TO THE STORE LEVEL AND CRASHED INTO THE STORE?S VESTIBULE. THE CAR HIT A SUPPORT BEAM, AND BADLY DAMAGED THE STORE?S ENTRANCE. THE DRIVER PUT THE CAR IN REVERSE. IT LURCHED UNCONTROLLABLY BACKWARD AT A FAST RATE OF SPEED THROUGH THE PARKING LOT AND UP AND OVER A CONCRETE APRON DIRECTLY BEHIND HER PARKING SPACE. IT THEN SWERVED WILDLY IN REVERSE ALONG AND AGAINST THE PARKING LOT CURB THAT PARALLELED ROUTE 15. THE CAR VIOLENTLY HIT A PERPENDICULAR CURB, SWERVED AND STOPPED AS THE FRONT WHEEL ON THE PASSENGER?S SIDE CRASHED INTO THE CURB. THE IMPACT BROKE THE RIGHT FRONT WHEEL FROM ITS AXLE. WE REMOVED OUR SEAT BELTS AND IMMEDIATELY GOT OUT OF THE CAR. THE AIRBAGS NEVER DEPLOYED. THE DRIVER AND I BOTH HAD BEEN SHAKEN BADLY IN THE INTERIOR OF THE CAR AS IT HIT THE PARKING BLOCKS, CONCRETE APRON, AND CURBS. THIS LUNGING INCIDENT SEEMS TO HAVE BEEN CAUSED BY THE RECOGNIZED FAILURE OF THE ELECTRONIC THROTTLE MODULE OF THE CAR. WITNESSES SAID THAT THE CAR WAS TRAVELING UNCONTROLLABLY AT ABOUT 40 MILES PER HOUR THROUGH THE PARKING LOT AS THOUGH THE CAR?S ACCELERATOR WERE STUCK. PENNSYLVANIA STATE POLICE MADE AN INCIDENT REPORT. VOLVO INSPECTED THE CAR CLAIMING NOTHING MECHANICAL CAUSED THE INCIDENT. *JB