VOLVO Complaints

DT*: THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS WHILE DEPRESSING THE ACCELERATOR PEDAL THE VEHICLE WOULD NOT EXCEED 10 MPH. ON OTHER OCCASIONS THE VEHICLE WOULD SURGE FORWARD WITHOUT WARNING. THE VEHICLE WAS DRIVEN TO THE DEALER WHO REPLACED THE ELECTRONIC THROTTLE MODULE.

THE FRONT END TIE ROD BROKE SUDDENLY ON OUR 2004 VOLVO XC90 BRINGING THE CAR TO A COMPLETE HALT JUST AFTER MY SON HAD PULLED ON TO THE EXIT RAMP AFTER DRIVING 35 MILES ON A MAJOR 6 LANE HIGHWAY IN NEW JERSEY. WE WERE SOOOO LUCKY. VOLVO REPLACED BOTH FRONT END TIE RODS WITH WHAT THEY CLAIM TO BE A NEW AND IMPROVED TIE ROD. WE STILL QUESTION THE SAFETY OF THE CAR AT THIS POINT AND WILL NOT ALLOW OUR TEENAGERS TO DRIVE IT ON THE HIGHWAY. VOLVO USA HAS BEEN ANTAGONISTIC WITH US ABOUT TAKING BACK THE CAR BUT OUR LOCAL DEALER IS WILLING TO TRADE IT FOR ANOTHER VOLVO. *JB

2002 V70 MALFUNCTIONED IN REAR SEAT BELTS IN MY CAR. *TS TWO OF THE THREE SEAT BELTS IN THE REAR OF THE VEHICLE LOCKED AND COULD NOT BE RELEASED. THE VEHICLE WAS TAKEN TO THE DEALER. THE DEALER DISASSEMBLED THE REAR SEATS AND MANUALLY EASED THE LOCKED SEAT BELTS. THE DEALER WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE AND BELIEVED THAT IT WOULD REC. AS THE TECHNICIAN EASED THE LOCKED SEAT BELT AND ALARM CHIMED ON THE DASH WHICH SAID SRS AIR BAG SERVICE URGENT. *NM

DT*: THE CONTACT STATED WHILE TRAVELING 10 MPH, THE FRONT DRIVER SIDE WHEEL DETACHED FROM THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT REPAIR SHOP. THE REPAIR SHOP DETERMINED THE BOLT FOR THE LOWER BALL JOINT SHEARED OFF CAUSING THE SEPARATION. THE BOLT, FENDER, TIRE, AND RIM NEEDS TO BE REPLACED.

THE WARNING LIGHT ON THE MESSAGE BOARD OF MY 2001 VOLVO XC70 DISPLAYED "PERFORMANCE REDUCED" AND "ENGINE SERVICE SYSTEM URGENT". THE CAR LACKS APPROPRIATE ACCELERATION AND SHAKES AS IF IT WERE GOING TO STALL. AFTER TAKING IT TO BE REPAIRED, I WAS INFORMED THAT THE ELECTRONIC THROTTLE ON MY CAR WAS FAULTY. *NM

THREE CAR AUTOMOBILE ACCIDENT ON JUNE 5, 2006. MY CAR WAS HIT FROM THE REAR AND PUSHED ME INTO A SUV. MY CAR SUSTAINED HEAVY DAMAGES AND HAD TO BE TOTALED OUT. MY AUTOMOBILE WAS A 1997 VOLVO S90 4 DOOR SEDAN I PURCHASED NEW IN 1997. ON IMPACT FROM THE BACK AND FRONT, THE AIR BAGS DID NOT DEPLOY. I TOOK PICTURES OF THE VEHICLE BEFORE IT WAS TOWED BECAUSE I JUST HAPPEN TO HAVE A CAMERA ON HAND TO PROVE IT AND IT WAS ALSO NOTED BY THE INVESTIGATING OFFICER ON THE SCENE. I AM NOW SEEKING LEGAL REPRESENTATION BECAUSE I COULD HAVE BEEN KILLED IF IT WERE NOT FOR MY SEAT BELTS. *NM

2001 VOLVO S60 STALLED WHILE ON A MAJOR FREEWAY. *KB THE TURN SIGNAL BULBS NEEDED TO BE REPLACED. THE MASS AIR FLOW HAD NOT BEEN CLEANED. *JB

JUST AFTER ENTERING THE HIGHWAY AND ATTAINING HIGHWAY SPEED MY 1999 VOVLO S80 LOST POWER AND HAD TO BE COASTED OFF THE RAMP. THE EMISSION SERVICE WARNING CAME ON AND THE VEHICLE WAS IDLING VERY ROUGH. THE CAR WAS TOWED IN TO A REPAIR SHOP AND THE COMPUTER CODES INDICATED THE THROTTLE MODULE HAD FAILED. AFTER HEARING THAT THEIR WAS AN EXTENDED WARRANTY ISSUED I CHECKED THE WEBSITE AND LEARNED THAT THIS HAD HAPPENED TO OTHERS. FORTUNATELY THIS POWER FAILURE OCCURRED WHILE IN THE RT HAND ALOOWING THE VEHICLE TO SAFELY EXIT THE HWY WITHOUT INCIDENT. HAD THIS LOSS OF POWER OCCURRED IN IONE THE INTERIOR LANES THEN THIS INCIDENT WOULD'VE ENDED IN A COLLISION AND MOST LIKELY RESULTED IN INJURIES TO MY FAMILY. THIS CONDITION WARRANTS AN IMMEDIATE RECALL. *NM

UPON EXITING THE HIGHWAY, AFTER TRAVELING AT SPEED FOR 30 MINUTES, A KNOCKING SOUND CAME FROM THE ENGINE. THE ENGINE STALLED AT THE END OF THE EXIT RAMP AND STEAM WAS EVOLVING FROM THE ENGINE COMPARTMENT. THE TEMPERATURE GAUGE WAS AT MAXIMUM. STEAM WAS EVOLVING NEAR THE TURBO AT THE FIREWALL. THE ENGINE COOLING FAN WAS NOT RUNNING, BUT MAKING A BUZZING SOUND. THE ENGINE OIL WAS HOT, STEAM OR SMOKE EVOLVED FROM THE DIP-STICK TUBE, BUT THE LEVEL WAS GOOD. THE COOLANT BOTTLE WAS EMPTY. I TRIED TO START THE ENGINE, THE ENGINE CRANKED RAPIDLY, AS IF THERE WAS NO COMPRESSION, AND MORE STEAM WAS PRODUCED AT THE EXHAUST SIDE OF THE HEAD. I PUSHED THE VEHICLE TO A NEARBY SERVICE STATION. THE SERVICE STATION TOPPED OFF THE COOLANT BOTTLE, PLACED THE VEHICLE ON A LIFT AND CRANKED THE ENGINE. FROM BELOW, COOLANT COULD BE SEEN EXITING THE EXHAUST SIDE OF THE ENGINE. I HAD THE VEHICLE TOWED TO A NEARBY FOREIGN VEHICLE SERVICE STATION FOR FURTHER EVALUATION. THIS STATION DETERMINED THERE IS NO COMPRESSION IN CYLINDERS #2 THROUGH #5, AND ONLY 40 PSIG IN CYLINDER #1. THE TIMING BELT IS IN PLACE. THE STATION BELIEVES THE ENGINE HEAD IS CRACKED OR WARPED AND SUGGESTS THERE MAY BE CONSIDERABLE BOTTOM END DAMAGE AS WELL SUCH AS PISTONS, RINGS, AND CYLINDER SLEEVES DUE TO EXCESSIVE HEAT. I CONTACTED VOLVO CARS AND EXPLAINED THAT THIS INCIDENT SEEMS VERY SIMILAR TO THE CURRENT NHTSA CAMPAIGN # 04V451000 REGARDING ENGINE COOLING SYSTEM FAN FAILURE ON 2000-2001 V70'S AND 2001 V70XC'S (AND OTHER MODELS). VOLVO CONTENDS MY VEHICLE (A 2000 V70XC) IS NOT INCLUDED IN THIS RECALL. VOLVO CUSTOMER SERVICE WAS NOT ABLE TO CONFIRM THE COOLING FAN ON MY VEHICLE IS DIFFERENT THAN THE DEFECTIVE FAN COVERED BY THE RECALL. *JB

DT*: THE CONTACT STATED THE DRIVER SIDE SEAT BELT WILL NOT COME OUT OF THE RETRACTOR. THE VEHICLE WAS TAKEN TO THE DEALERSHIP, WHERE IT WAS DETERMINED THE SEAT BELT ASSEMBLY NEEDS TO BE REPLACED.