VOLVO Complaints

DT*: THE CONTACT STATED THE DRIVER SIDE SEAT BELT WILL NOT COME OUT OF THE RETRACTOR. THE VEHICLE WAS TAKEN TO THE DEALERSHIP, WHERE IT WAS DETERMINED THE SEAT BELT ASSEMBLY NEEDS TO BE REPLACED.

VOLVO 2002 V70 WAGON STALLED WHILE IN DRIVE ON I-5. FORTUNATELY I WAS ABLE TO GET TO THE SHOULDER DESPITE LOSING STEERING. SIMILAR INCIDENT OCCURRED IN 2004 AND THE DEALER CLEANED THE THROTTLE. OBVIOUSLY THIS CORRECTION WAS NOT PERMANENT. *JB

PURCHASED A 1999 VOLVO S80 IN JUNE 2000. SINCE THAT TIME ON DOZENS OF OCCASIONS WARNING MESSAGES HAVE CONSTANTLY APPEARED ON THE DASH DISPLAY, I.E. FUEL FILLER CAP LOOSE, EMISSION SYSTEM SERVICE REQUIRED, AND ENGINE SYSTEM SERVICE URGENT. WE HAD THE VEHICLE CHECKED BY VOLVO OF ANNAPOLIS FOR THIS PROBLEM AND WERE INFORMED THAT THERE WAS NOTHING WRONG. SINCE THEN WE HAVE HAD THE S80 CHECKED BY A REPUTABLE AAA CERTIFIED AUTO SERVICE CENTER WHO INFORMED US THAT THE THROTTLE BODY WAS THE CAUSE OF THE PROBLEM AND THAT VOLVO HAD TO RECTIFY THE PROBLEM WHICH IS VERY COMMON. WHEN THE ERROR MESSAGE ENGINE SYSTEM SERVICE URGENT APPEARS THE CRUISE CONTROL DISCONNECTS AND WILL NOT RE-ENGAGE. THE VEHICLE SURGES AND IS A CONSTANT WORRY FOR MY SPOUSE WHO PRIMARILY OPERATES THE VEHICLE. *NM

FUEL RAIL LEAKING GASOLINE ON ENGINE. SMELL INSIDE CABIN MAKING ME SICK. GARAGE SMELLED AS WELL. AFTER DRIVING, THE SMELL WOULD GO AWAY. *JB

2000 V70XCAW CROSS COUNTRY WAGON ETM SYSTEM FAILED. *TS THE AC HOSE COMPRESSOR CONDENSER WAS REPLACED. THE VEHICLE WAS LEAKING GAS AND THE O-RING SEAL ON THE PUMP SENDER WAS REPLACED. THE FRONT PASSENGER WINDOW WAS INOPERABLE WHEN TRYING TO USE THE MASTER CONTROLS. THE DEALER REPLACED THE MODULE SWITCH. THE ENGINE WOULD WHINE AT HIGHWAY SPEEDS WHILE ACCELERATING. THE BATTERY, OIL PAN, UPPER TORQUE MOUNT, ANGLE GEAR, ROTORS, FUEL PUMP, FUEL TANK, FUEL SEAL AND STRUTS WERE ALL REPLACED. THE CV BOOT WAS LEAKING. THE TURBO CHARGER WAS REPLACED BECAUSE OF AN OIL LEAK. *JB

DT*: THE CONTACT STATED THE ACCELERATOR AND BRAKE PEDAL ARE TOO CLOSE TOGETHER. THE VEHICLE HAS NOT BEEN INSPECTED BY THE DEALERSHIP.

THE DRIVER SIDE FRONT COIL SPRING ON OUR 2001 VOLVO XC70 SNAPPED EITHER WHILE THE CAR WAS DRIVEN INTO THE DRIVEWAY OR WHILE SITTING OVERNIGHT. BACKING THE CAR OUT OF THE DRIVEWAY INTO A DIP PRODUCED A NOISE THAT INDICATED A SERIOUS PROBLEM WITH THE FRONT SUSPENSION. UPON EXAMINING THE FRONT SUSPENSION I DISCOVERED THE BROKEN COIL SPRING. THE LOWER PORTION OF THE SPRINGS POWDER COAT HAD PEELED AND THE SPRING HAD A COATING OF RUST ON THE LOWER COIL. THE BROKEN EDGES OF THE SPRING SHOWED SIGNS OF RUST PENETRATING INTO THE INTERIOR METAL OF THE SPRING, SUGGESTING THAT THE SPRING MAY HAVE BEEN CRACKED FOR SOME TIME BEFORE FAILING. SINCE THE SPRING IS VERY CLOSE TO THE TIRE THERE COULD HAVE BEEN A SERIOUS SITUATION IF THE BROKEN EDGE OF THE SPRING HAD CONTACTED THE TIRE AT HIGH SPEED. WHEN I EXAMINED THE UNBROKEN PASSENGER SIDE SPRING I FELT ROUGHNESS UNDER THE POWDER COATING ALONG THE LOWER PART OF THE SPRING, SUGGESTING THAT CORROSION IS ALSO TAKING PLACE IN THE SAME AREA ON THAT SPRING. BOTH FRONT COIL SPRINGS ARE GOING TO BE REPLACED. I HAVE THE BROKEN SPRING AS WELL AS PHOTOS IF THEY CAN BE OF ANY ASSISTANCE. *JB

IN EARLY MAY, 2006, MY CAR ENGINE SHUT DOWN BY ITSELF. THIS OCCURRED THREE TIMES. I WAS ABLE TO GET THE CAR INTO THE DEALERSHIP WHERE THEY KEPT IT FOR TWO DAYS. THE DAY AFTER I PICKED IT UP(MAY 11TH, THE ENGINE SHUT DOWN WHILE I WAS DRIVING ON THE FREEWAY. I NARROWLY MISSED HITTING SEVERAL CARS WHILE ATTEMPTING TO GET TO THE SIDE OF THE ROAD. WHEN THE CAR COOLED DOWN, I WAS ABLE TO START IT AGAIN AND MANAGED TO GET OFF THE FREEWAY. THE ENGINE SHUT DOWN SEVERAL TIMES BEFORE I MANAGED TO GET THE CAR TO THE DEALERSHIP. THE FACTORY INSPECTED THE CAR AND HELD IT TEN DAYS. THE SERVICE MAN CALLED ME AND STATED THE FACTORY WAS AWARE OF THE PROBLEM AND WAS REPLACING MY TRANSMISSION. I WAS ABLE TO PICK UP MY CAR ON MAY 22 AND WAS TOLD THE PROBLEM HAD BEEN CORRECTED. SINCE THEN, THE ENGINE HAS SHUT DOWN ON THREE OCCASIONS, EACH TIME ON THE FREEWAY. I REPORTED THIS TO VOLVO CUSTOMER SERVICE ON MAY 26TH. WHILE DRIVING HOME ON THE FREEWAY YESTERDAY AFTERNOON, THE ENGINE SHUT DOWN AGAIN AND I NARROWLY AVERTING A MAJOR ACCIDENT. I WAS ABLE TO GET THE CAT TO THE DEALERSHIP WHERE IT IS CURRENTLY PARKED. MY WIFE REFUSES TO EITHER DRIVE THE CAR OR RIDE INTO IT. WE WERE LUCKY THAT WE DID NOT TAKE THE CAR TO LOS ANGELES AND COULD HAVE BEEN STRANDED IN THE DESERT OR WORSE. I LEFT THE CAR WITH THE DEALER SINCE MY WIFE REFUSES TO DRIVE IT FOR FEAR OF A MAJOR ACCIDENT. *NM

I RECEIVED A NOTICE FROM VOLVO THAT THE ETM WARRANTY WOULD BE EXTENDED. THOUGHT LITTLE OF IT BECAUSE THE CAR WAS RUNNING FINE. A WEEK LATER, THE DASH INDICATOR LIGHT WENT ON , INDICATING THAT THE ETM NEEDED SERVICE. THE CAR WENT INTO "LIMP HOME " MODE AND WOULD SHAKE VIOLENTLY DURING IDLE AND AT OTHER TIMES. THE DEALER CLEANED THE MODULE (DID NOT REPLACE) AND THEN TOLD ME THAT THE CAR WAS NOT WORKING PROPERLY, BUT THAT IT WAS NOT RELATED TO THE ETM. WHEN I WENT TO PICK UP THE VEHICLE, I NOTICED IT WAS RUNNING VERY ROUGH, THOUGH IT NEVER HAD BEFORE. THE DEALER DENIED ALL RESPONSIBILITY. *NM

I WAS DRIVING A CAR AND IT JUST LOST ALL POWER AND TOLD ME THAT THE ENGINE IS UNDERPERFORMING. THE THROTTLE JUST DROPPED AND EVEN THOUGH THE CAR WAS RUNNING , IT WAS UNABLE TO ACCELERATE. I THANK GOD THIS HAPPENED AT NIGHT ON A HIGHWAY WHERE THERE WAS ROOM TO PULL OVER SAFELY. I DO NOT EVEN WANT TO THINK WHAT COULD HAVE HAPPENED TO MYSELF OR OTHERS IF THIS HAPPENED DURING THE DAY IN BUSY HIGHWAY TRAFFIC. I WOULD STRONGLY URGE VOLVO TO HELP ME RESOLVE THIS ISSUE. THIS PUTS THE LIVES OF MY FAMILY AT VERY HIGH RISK. AND I THOUGHT VOLVO CLAIMS TO BE A SAFE VEHICLE ? PLEASE HELP. *JB