VOLVO Complaints
View complaints related to VOLVO. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2001 VOLVO V70XC- INDIANAPOLIS, IN
THE EVENTS LEADING UP TO THE FAILURE WAS A ROUGH IDLE (VEHICLE WOULD SURGE TO 1100 RPM AND DROP TO 500 RPM) WHILE AT A STOP. THE VEHICLE ALSO STALLED TWICE WHILE IDLING IN PARK. I CONTACTED THE VOLVO DEALERSHIP TO MAKE AN APPOINTMENT FOR SERVICE. ON MY WAY HOME FROM WORK THE DAY BEFORE I WAS TO DROP THE VEHICLE OFF AT THE DEALERSHIP, THE VEHICLE STALLED IN AN INTERSECTION. THERE WAS A NEAR COLLISION DUE TO THE STALL. I WAS ABLE TO RESTART THE VEHICLE AND DRIVE IT TO THE SHOULDER. I CALLED THE DEALERSHIP AND DESCRIBED THE PROBLEM. I ASKED THE SERVICE ADVISOR IF IT WOULD DAMAGE THE VEHICLE IF I WOULD CONTINUE TO DRIVE IT. HE INDICATED THAT THEY COULD NOT MAKE A RECOMMENDATION. I ASKED THEM IF THEY WOULD TOW THE VEHICLE TO THEIR FACILITY. THEY REFERRED ME TO A PRIVATE TOWING COMPANY. THERE WAS NO ANSWER TO THE PHONE NUMBER I WAS GIVEN. I DECIDED TO WAIT FOR THE TRAFFIC TO SUBSIDE AND DRIVE TO THE DEALERSHIP USING SECONDARY ROADS. I WAS ABLE TO KEEP THE VEHICLE RUNNING BY PUTTING THE VEHICLE IN NEUTRAL AND APPLYING THE GAS PEDAL TO KEEP THE IDLE HIGH WHENEVER I APPROACHED A STOP. WHEN I WAS APPROXIMATELY 1 MILE FROM THE DEALERSHIP, THE GAS PEDAL STOPPED FUNCTIONING ALTOGETHER. THE CHECK ENGINE LIGHT CAME ON AS WELL AS AN EMISSION SERVICE REQUIRED MESSAGE. I TURNED THE VEHICLE OFF AND RESTARTED IT. THE GAS PEDAL RESUMED WORKING BUT THE CHECK ENGINE LIGHT AND EMISSION SERVICE REQUIRED MESSAGE CONTINUED. I LEFT THE VEHICLE AT THE DEALERSHIP (APPROX. 7:30 P.M. '' BY THIS TIME THEY WERE CLOSED). THE FOLLOWING DAY, THE VOLVO SERVICE ADVISOR INFORMED ME THAT THE PROBLEM WAS RELATED TO THE ELECTRONIC THROTTLE MODULE (ETM). I WAS TOLD THAT THERE WAS AN EXTENDED WARRANTY FOR THIS PART (10-YEARS, 200,000-MILE). THE SERVICE INCLUDED A CLEANING OF THE PART AND RELOADING OF SOFTWARE. AFTER LEARNING THIS, I SEARCHED THE INTERNET AND FOUND THIS PROBLEM WAS TYPICAL TO THIS MAKE AND MODEL. IT IS ONLY A MATTER OF TIME UNTIL YOUR REPORTS WILL SOON SHOW AN INCREASE IN THE INJURIES. *JB
Source: NHTSA WEB SITE -
2004 VOLVO C70- LOS ANGELES, CA
THE 2004 C70 HAS MAJOR ELECTRICAL PROBLEMS. WE PURCHASED OUR VEHICLE NEW. SINCE OWNERSHIP THIS CAR HAS BEEN WELL MAINTAINED. OVER THE PAST 14 MONTHS OUR CAR HAS STALLED SIX TIMES AS OF 3-8-06. EACH OCCASION HAS HAPPENED IF THE VEHICLE HASN'T BEEN DRIVEN WITHIN FOUR TO FIVE DAYS. EACH SITUATION HAS BEEN DISCOVERED AFTER ITS SAT OVER-NIGHT. THE FIRST SEVERAL TIMES THE DEALER BLAMED IT ON A FAULTY SUN-VISOR WIRE. AS OF THIS DATE, BOTH SUN-VISOR WIRES HAVE BEEN REPLACED, THEY'VE REPLACED OUR BATTERY THREE TIMES... AND THE PROBLEM STILL EXIST. THE DEALER ALSO CLAIMS THAT DO TO THE ON BOARD COMPUTER WHICH RUNS EVEN WHEN THE VEHICLE IS NOT RUNNING, THIS WILL CONTINUOUSLY DRAIN THE BATTERY... CAUSING THIS EXPERIENCE. I HAVE THREE REAL CONCERNS: 1. DOES THIS MEAN THAT THE CONSUMER CAN'T LEAVE THEIR CAR AT THE AIRPORT FOR A WEEK TO GO ON A BUSINESS TRIP...? 2. THIS ELECTRICAL SITUATION IS NOT MENTIONED IN ANY OF THE VOLVO AD LITERATURE... MAINTENANCE BOOKS, MAGAZINES OR COMMERCIALS... OR AT TIME OF PURCHASE!!!! ARE THE CONSUMERS EXPECTED TO ABSORB THIS DEFECTIVE PRODUCT? 3. MY WIFE IS DISABLED. BECAUSE OF THE NUMEROUS REPAIR NON-CONFORMITY.... WE NO LONGER HAVE FAITH IN THIS PRODUCT. WE HAVE WRITTEN THE MANUFACTURER WHO WAS SUPPOSEDLY INVOLVED WITH THIS LAST REPAIR. WE'RE NOW CONVINCED THAT THERE IS A HORRIBLE ELECTRICAL PROBLEM WITH THIS VEHICLE, AND VOLVO IS NOW TRYING TO PLAY DAMAGE CONTROL... AT THE CONSUMER'S EXPENSE... AND POSSIBLE LIVES... AN UNRELIABLE VEHICLE PUTS MY WIFE'S SAFETY AT RISK.. WE ARE PURSUING REQUESTING THAT THIS VEHICLE BE REPLACED. DON'T BUY THE CONVERTIBLE C70... YOU'LL HAVE PROBLEMS... *JB
Source: NHTSA WEB SITE -
2000 VOLVO S80- GAITHERSBURG, MD
CONSUMER REQUEST REIMBURSEMENT FOR PREVIOUSLY REPAIRED RECALL FOR ELECTRONIC THROTTLE SYSTEM. *TS THE DEALER REPLACED THE WIPER BLADES. THE STRUT SPRING WAS REPLACED. *JB
Source: CONSUMER LETTER -
2001 VOLVO V70XC- SACRAMENTO, CA
I HAVE A 2001 VOLVO V70 XC WAGON. THE CAR WAS REVVING HIGH FOR A WHILE WHEN SHIFTING GEARS, I TOOK IT TO THE DEALERSHIP, AND THEY TOLD ME THERE WASN'T A PROBLEM. ABOUT A MONTH OR SO LATER THE ETM FAILED. I WAS BEING LEFT STRANDED AT FREEWAY OFF RAMPS, AND GREEN LIGHTS WHEN THE CAR WOULD SUDDENLY DIE. IT'S A MIRACLE I WASN'T REAR-ENDED! AFTER A TERRIBLE EXPERIENCE TRYING TO GET THE DEALERSHIP TO HONOR THE ETM WARRANTY, (THEY ONLY CLEANED THE ETM THEY DID NOT REPLACE IT-SAYING IT WASN'T BAD ENOUGH!), A MONTH HAS PASSED AND NOW MY TRANSMISSION HAS FAILED! THE DEALERSHIP GAVE ME A $5300 ESTIMATE FOR REPLACEMENT AS IT IS UNREPAIRABLE! I TOOK IT TO OUR REGULAR MECHANIC, AND HE TOLD ME THE TRANSMISSION FAILURE @ 70,000 MILES HAPPENED BECAUSE THE ETM WOULDN'T ALLOW THE TORQUE CONVERTER DO WHATEVER IT IS A TORQUE CONVERTER DOES, AND THAT CAUSED THE OIL TO HEAT UP AND THEN THE RESULTING TRANSMISSION FAILURE. HE SAID THERE IS NO ONE AROUND WHO WILL TOUCH MY TRANSMISSION. I HAVE TO USE A DEALER TO REPLACE IT. I AM COMPLETELY DEVASTATED AND CANNOT AFFORD TO REPLACE THE TRANSMISSION. THE CAR IS A LEMON. IT HAS ALMOST CAUSED ME TO BE INVOLVED IN ACCIDENTS, AND I'D REALLY APPRECIATE IT IF SOMEONE COULD CONTACT ME ABOUT WHAT RESOURCES I HAVE. YOU ARE WELCOME TO TEST MY CAR! I HAVE READ ON THE INTERNET ABOUT OTHERS WHO ARE EXPERIENCING THE SAME PROBLEMS WITH THEIR ETMS AND THEN SUBSEQUENT TRANSMISSION FAILURES. PLEASE HELP!*JB
Source: NHTSA WEB SITE -
2001 VOLVO S60- AUSTIN, TX
DT*: THE CONTACT STATED WHILE TRYING TO ACCELERATE TO HIGHWAY SPEEDS, THE VEHICLE STALLED THREE TIMES. THE VEHICLE WAS TRAVELING 30-40 MPH EACH TIME. THE VEHICLE WAS PULLED OVER; THE BATTERY WAS DISCONNECTED, AND THEN RECONNECTED. THE VEHICLE RESTARTED AFTER THE COMPUTER RESET. ALSO, THE VEHICLE WOULD ACCELERATE WHEN THE ACCELERATOR PEDAL HAD BEEN RELEASED. THE VEHICLE WAS TAKEN TO THE DEALERSHIP AND THE ECM MODULE WAS REPLACED. THERE HAVE BEEN NO FURTHER PROBLEMS.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2001 VOLVO S80- HOUSTON, TX
DT*: THE CONTACT STATED THE VEHICLE LURCHES FORWARD AND STALLS. THE VEHICLE SPEED IS 25MPH AND BELOW WHEN THE STALLING HAPPENS. IT WAS TAKEN TO THE DEALER FOR INSPECTION AND THE ETM WAS DIAGNOSED AS THE PROBLEM. THE ETM WAS REPLACED; HOWEVER THE PROBLEM STILL OCCURS. THE PERFORMANCE REDUCED LAMP ILLUMINATES EACH TIME BEFORE THE VEHICLE STALLS. THE VEHICLE IS CURRENTLY AT THE DEALER FOR ADDITIONAL TESTING.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
1999 VOLVO V70XC- CABIN JOHN, MD
WHILE DRIVING, DRIVERS WINDOW WAS LOWERED AND THEN WOULD NOT COME BACK UP. VEHICLE HAD TO BE DRIVEN FOR 20 MILES WITH WINDOW OPEN IN COLD WEATHER UNTIL IT WAS IN A SHELTERED LOCATION AND BY MULTIPLE FORCING ATTEMPTS, THE WINDOW RAISED. THE REPAIR FACILITY INDICATED THAT THIS IS A COMMON OCCURRENCE. *NM
Source: NHTSA WEB SITE -
1999 VOLVO V70XC- CABIN JOHN, MD
ETS WARNING. PRIOR TO THIS LACK OF PERFORMANCE AND POWER. SOON AFTER PURCHASE IT HAD OCCURRED AND DEALER RESET COMPUTER. *NM
Source: NHTSA WEB SITE -
2004 VOLVO XC90- TROY, NY
DT*: THE CONTACT STATED WHILE DRIVING AT 20MPH, THE RIGHT REAR WHEEL DETACHED FROM THE VEHICLE. THE RIGHT REAR WHEEL BEARING HAD FRACTURED AND WAS IDENTIFIED AS THE ROOT OF THE PROBLEM. THE VEHICLE WAS TOWED TO THE LOCAL DEALER FOR INSPECTION; HOWEVER NO REPAIRS WERE MADE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2001 VOLVO S40- TULSA, OK
2001 VOLVO S40. WHEN YOU START THE CAR AIR BLOWS HARD INSIDE THE CAR EVEN THOUGH THE FAN KNOB IS ON "0". WILL NOT TURN OFF, DRIVE OR PARK. PROBLEM APPEARED ALL OF A SUDDEN 10 DAYS AGO AND IS PERSISTENT AND CONSISTENT. OTHER OWNERS OF THIS MODEL HAVE IDENTICAL ISSUE, FROM VOLVOFORUMS.COM. *JB
Source: NHTSA WEB SITE