VOLVO Complaints

I NEEDED TO REPLACE A FUEL PUMP ON MY VOLVO S60 AFTER JUST FIVE YEARS. I SMELLED GAS AND IT CONCERNED ME. WHEN I TOOK IT IN, THEY WANTED ME TO REPLACE THE FUEL PUMP. I FELT IT SHOULD BE COVERED UNDER WARRANTY AND WAS UPSET ABOUT IT. WHEN I DID SOME RESEARCH I FOUND THAT VOLVO HAS HAD A PROBLEM WITH THEIR FUEL PUMPS. I WROTE A FORMAL LETTER COMPLAINING TO VOLVO WHICH THEY DID NOTHING ABOUT. I NOTICED THAT THERE WAS A RECALL IN NEVADA AND ARIZONA. WHY NOT CALIFORNIA? *TR

2007 VOLVO CONVENTIONAL WAS STRUCK BY A TIRE WHILE DRIVING ON THE OHIO TURNPIKE. CONSUMER STATES THAT THE TIRE CAME OFF ANOTHER VEHICLE AND THEN HIT THE TRUCK. *KB

TL*THE CONTACT OWNS A 2000 VOLVO S80. THE CONTACT EXPERIENCED TWO FAILURES LISTED AS RECALLS FOR THE SUSPENSION AND VEHICLE SPEED CONTROL. THE MANUFACTURER STATED THAT HIS VIN WAS NOT INCLUDED IN THE RECALLS. HE IS VERY UPSET WITH BEING EXCLUDED FROM THE RECALLS BECAUSE THE FAILURES ARE IDENTICAL. WHILE PROCEEDING TO MAKE A LEFT TURN AT APPROXIMATELY 5 MPH, THE TIRE DETACHED FROM THE FRONT DRIVER SIDE OF THE VEHICLE. THE CONTACT FELT THAT THIS WAS A VERY SERIOUS SAFETY HAZARD. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND THE WHEEL AXLE, LOWER CONTROL ARM, AND UPPER BALL JOINT WERE REPLACED. THE CONTACT ALSO OBSERVED THE FAILURE OF THE SPEED CONTROL MECHANISM. WHILE DRIVING BETWEEN 55-60 MPH AND APPLYING PRESSURE TO THE ACCELERATOR PEDAL, THE VEHICLE DECELERATED AND HESITATED. THIS FAILURE OCCURS ONLY DURING HIGHWAY DRIVING. THE VEHICLE HAS NOT BEEN REPAIRED FOR THIS FAILURE. THE RECALL NUMBERS WERE UNKNOWN. THE FAILURE MILEAGE WAS 53,000 AND THE CURRENT MILEAGE WAS UNKNOWN.

TL*THE CONTACT OWNS A 2004 VOLVO XC90. WHILE DRIVING AT ANY SPEED, THE STEERING COLUMN MAKES A KNOCKING NOISE WHEN IT IS TURNED. THE CONTACT DID NOT NOTICE ANY DIFFERENCES IN THE VEHICLE PRIOR TO THE FAILURE. THE VEHICLE HAS BEEN DIAGNOSED BY THE DEALER SEVERAL TIMES, BUT THE FAILURE STILL PERSISTS. THE CURRENT MILEAGE IS 77,000 AND FAILURE MILEAGE WAS 23,000. UPDATED 6/9/08 *CN THE VEHICLE ALSO HAD A POWER STEERING LEAK.

2001 VOLVO S60 2.4T BOUGHT AS VOLVO CERTIFIED PRE-OWNED FROM DEALER WITH 47,000 MILES. NOW HAS 69,170 AND NEED NEW TRANSMISSION, RIGHT AXLE, RIGHT CV JOINT, REAR SEAL, MOTOR MOUNTS. HAD COMPLAINED ABOUT POOR ACCELERATION, ROUGH SHIFTING, ROLLING IN PARK BEFORE EXTENDED WARRANTY RAN OUT AND DEALER DID NOT FIX, NOW OUT OF WARRANTY, THEY ACKNOWLEDGE THE PROBLEMS EXISTS AND I WILL HAVE TO PAY TO FIX. *TR

I RECENTLY NOTICED A GAS ODOR IN MY GARAGE COMING OUT FROM THE BOTTOM OF MY VOLVO. IT APPEARS TO BE THE FUEL PUMP. AFTER A BRIEF RESEARCH IT APPEARS IF YOU LIVE IN NEVADA OR ARIZONA YOUR FUEL PUMP CAN BE CHANGE FREE OF CHARGE. BUT NOT IN CALIFORNIA WHERE MY VOLVO USES THE SAME FUEL PUMP. HELP! *TR

I WAS REAR ENDED ON MARCH 7, 2008. I WAS AT A RED LIGHT. DUE TO THE IMPACT, I HAVE HERNIATED DISCS ON MY NECK AND BACK. I ALSO HAVE JAW INJURIES (TMJ). ONE OF MY JAW DISC IS PARTIALLY OUT AND THE OTHER IS COMPLETELY OUT. I SUFFERED FROM SEVERE HEADACHES. I CAN NOT CHEW. THE TEXTURE OF MY FOOD IS BABY FOOD. I ALSO HAVE TEMPORARY NERVE DAMAGE ON MY LEFT ARM AND LEG. I HAVE EVERYDAY PAIN ON MY NECK, BACK, JAW, LEFT ARM AND LEFT LEG. I ALSO HAVE MUSCLE SPASMS AND LOSS OF SENSATION ON MY LEFT SIDE OF MY FACE. MY COMPLAINT IS WHY THE WHIPLASH PROTECTION SYSTEM (WHIPS) IN MY VOLVO XC90 DID NOT FUNCTION PROPERLY. I WAS WEARING MY THREE-POINT SEATBELT AND THERE WAS NOTHING BEHIND THE FRONT SEATS. I'M CONFUSED AND FRUSTRATED! PLEASE RESPOND ASAP. *TR

THREE AND A HALF WEEKS AGO MY 2004 T6 XC90 JERKED FOR THE FIRST TIME. I WAS ON LEAVING THE PARKING LOT AT WORK AND THE REAR END MADE A LOUD BUMPING SOUND AND THE CAR JERKED FORWARD. IT FELT LIKE ANOTHER CAR HAD BUMPED INTO ME, BUT I WAS THE ONLY CAR ON THE ROAD. IT DIDN'T HAPPEN AGAIN FOR ANOTHER WEEK OR SO. THURSDAY, APRIL 24TH, I'M DRIVING TO WORK AND THE CAR ISN'T PICKING UP SPEED WHEN I PUSH THE GAS. THE RPMS GO UP BUT IT DOESN'T ACCELERATE. FRIDAY, APRIL 25TH I TOOK IT TO THE DEALER AND THERE WAS NO PROBLEM. THE CAR DROVE PERFECTLY, EVEN AFTER I PICKED IT UP. SATURDAY, APRIL 26TH AT 9PM, I'M DRIVING ALONE ON THE INTERSTATE AND THE TRANSMISSION SERVICE URGENT LIGHT COMES ON, THE CAR LOSES POWER THE RPMS ARE RUNNING UP WITH NO ACCELERATION. FORTUNATELY I WAS IN THE RIGHT LANE SO I GOT OFF AT THE NEXT EXIT AND WAS ABLE TO MAKE IT HOME, BUT IT CONTINUED TO HAVE INTERMITTENT POWER LOSS THE WHOLE TIME. I'M IN NIGHTTIME TRAFFIC PUTTING ON THE HAZARD LIGHTS TRYING TO GET HOME. I HAVE TO WAIT TILL MONDAY TO GO BACK TO THE DEALER, THE TRANSMISSION SERVICE LIGHT HAS BEEN ON SINCE SATURDAY. THE DEALERSHIP GETS THE VEHICLE MONDAY, AND KEEPS IT UNTIL FRIDAY SAYING THE CEM MODULE HAD TO BE REPLACED. I WASN'T CONFIDENT OF THE FIX SO THE DEALERSHIP SERVICE REP KEPT THE CAR TO DRIVE OVER THE WEEKEND. I PICKED IT UP MONDAY, MAY 5TH. THE INVOICE SAYS 'CODE TCM 002B INCORRECT GEAR RATIO' WAS THE ERROR MESSAGE FOUND. THE SOFTWARE FOR THE TCM WAS UPGRADED, BUT APPARENTLY DIDN'T FIX THE PROBLEM BECAUSE THE CEM WAS REPLACED. THIS VEHICLE HAD 53,897 MILES ON IT WHEN HIS OCCURRED. I HAVE NOT OWNED THE CAR 4 YEARS YET AND WISH I HAD GOTTEN AN EXTENDED WARRANTY BECAUSE THIS RECENT WORK WAS NOT COVERED AND COST $1297. FROM WHAT I'VE LEARNED ON THE INTERNET IN THE PAST FEW WEEKS THIS T6 XC90 HAS TRANSMISSION FAILURE AS ITS THEME. I FIND IT INCREDULOUS THAT VOLVO MAY BE PUTTING ME AND OTHER MEMBERS OF THE PUBLIC AT RISK FOR A PROBLEM THAT COULD RESULT IN AN ACCIDENT. *TR

2004 XC90T6 HAS FAILED TRANSMISSION AT 82,500 MILES. I FIRST NOTICED PROBLEM WHEN FIRST STARTING FROM STOP. THE VEHICLE WOULD NOT ACCELERATE AND THEN IT FELT LIKE I HAD BEEN REAR ENDED. PROBLEM PERSISTED AND NOW PROBLEM OCCURS AT FIRST ACCELERATION AND AT FURTHER ATTEMPTS TO INCREASE SPEED THE TRANSMISSION FALLS OUT OF GEAR AND CATCH. THE FAILURE OF THE TRANSMISSION POSES A SIGNIFICANT SAFETY RISK AND APPEARS TO BE A WIDE SPREAD PROBLEM PARTICULARLY WITH THE 2004 XC90 T6. THE LAST TIME IT FAILED I WAS STUCK IN THE MIDDLE OF AN INTERSECTION AND WAS ALMOST STRUCK BROAD SIDE BY AN APPROACHING VEHICLE. THE VOLVO DEALERSHIP ADVISES ME THAT THE ORIGINAL TRANSMISSION IS NOT COMPATIBLE WITH THE T6 ENGINE. REPORTED FAILURES HAVE OCCURRED AS EARLY AS 1,500 MILES AND VOLVO'S CORRECTIVE MEASURES OF REPLACING THE TRANSMISSIONS WITH REMANUFACTURED TRANSMISSIONS DOES NOT APPEAR TO BE CORRECTING THE PROBLEM AS THERE ARE NUMEROUS REPORTS OF REPEAT FAILURES. VOLVO HAS AGREED TO REPLACE THE TRANSMISSIONS WITH A REMANUFACTURED TRANSMISSION BUT HAS REFUSED TO PAY FOR LABOR. THE DEALER HAS AGREED TO PAY FOR HALF OF THE LABOR. I HAVE REQUESTED THE DEALER TO RETAIN THE TRANSMISSION AND THE ASSOCIATED PARTS. I HAVE ALSO ASKED VOLVO IF THEY HAVE NOTIFIED NHTSA OF THE WIDESPREAD FAILURES AND THEY HAVE REFUSED TO PROVIDE ME WITH THIS INFORMATION. THE DRAIN LINES FROM THE SUNROOF HAD TO BE REPLACED. UPDATED 05/15/08

TL*THE CONTACT OWNS A 2001 VOLVO C70 CONVERTIBLE. WHILE DRIVING AT ANY SPEED, THE VEHICLE STALLS, BUT THEN DRIVES NORMALLY. THE FAILURE OCCURS INTERMITTENTLY AND THE CONTACT DID NOT NOTICE ANY DIFFERENCE IN THE VEHICLE BEFOREHAND. THE VEHICLE HAS NOT BEEN IN A CRASH AND HAS NOT BEEN DIAGNOSED BY THE DEALER. NHTSA CAMPAIGN ID NUMBER 06V441000 (VEHICLE SPEED CONTROL) WAS REFERENCED. THE CURRENT MILEAGE WAS 66,521 AND FAILURE MILEAGE WAS 60,000. UPDATED 6/2/08 *CN THE DEALER CLEANED THE THROTTLE BODY, BUT THE PROBLEM CONTINUED.