VOLVO Complaints
View complaints related to VOLVO. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2004 VOLVO XC90- MANCHESTER, KY
2004 VOLVO VC90 TRANSMISSION SLIPPING. COULD HAVE CAUSED ACCIDENT. MANY SIMILAR CASES POSTED ALL OVER WEB. VOLVO OFFERS NO WARRANTY ASSISTANCE. MANY POSTS REFER TO MULTIPLE TRANNY REPLACEMENTS UNDER WARRANTY. VOLVO HAS PROBLEM AND DOING NOTHING. PERHAPS YOU CAN PERSUADE THEM. *TR
Source: NHTSA WEB SITE -
2001 VOLVO S80- SANTA BARBARA, CA
RE: VOLVO S80 T6 2001 HAVE HAD ENGINE SURGING FOR A WHILE. NOW THE TRANSMISSION FAILED WITH A MAJOR MELTDOWN AND DAMAGE. ALWAYS DID FREQUENT MAINTENANCE. ALSO HAD A CATALYTIC CONVERTER GO OUT. MUST BE A DEFECT. SAW OTHERS WITH SIMILAR PROBLEMS ON LINE. *TR
Source: NHTSA WEB SITE -
2001 VOLVO S60- RANCHO PALOS VERDES, CA
TL*THE CONTACT OWNS A 2001 VOLVO S60. THE CONTACT STATED THAT IT IS VERY DIFFICULT TO START THE VEHICLE AND HE NOTICED A VERY STRONG GASOLINE ODOR. THE DEALER STATED THAT HIS VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 07V152000 (FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP), ALTHOUGH THE FAILURES WERE IDENTICAL. THE CONTACT WOULD BE RESPONSIBLE FOR THE REPAIR COSTS. THE VEHICLE IS IN THE PROCESS OF BEING REPAIRED. THE FAILURE MILEAGE WAS 42,000. UPDATED 05/20/08. *LJ UPDATED 05/20/08. *JB
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2007 VOLVO S40- MARBLEHEAD, MA
TL*THE CONTACT OWNS A 2007 VOLVO S40. THE CONTACT STATED THAT HER VEHICLE FEELS AS IF IT WERE DOWNSHIFTING; HOWEVER, IT HAS AN AUTOMATIC TRANSMISSION. WHEN SHE BEGINS TO ACCELERATE, THE REDUCED ENGINE PERFORMANCE LIGHT ILLUMINATES WHEN THE DOWNSHIFTING OCCURS. THE DEALER REPLACED THE ACCELERATOR PEDAL AND CLEANED THE COMPUTER AFTER THE FIRST FAILURE. AFTER THE SECOND FAILURE, THEY REPLACED THE COMPUTER. THE FAILURES STILL PERSIST AND THE CONTACT IS SCHEDULED TO TAKE THE VEHICLE TO THE DEALER NEXT WEEK. THE SPEED WAS UNKNOWN. THE FAILURE MILEAGE WAS 3,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2006 VOLVO 780- CHINO HILLS, CA
FACSIMILE FROM SENATOR ON BEHALF OF CONSTITUENT, REGARDING PROBLEMS THEY EXPERIENCED WITH THEIR 2006 VOLVO 780 TRUCK. *KB AFTER LEAVING THE DEALERSHIP, THE CONSUMER DISCOVERED THE STEERING WHEEL WAS BROKEN. AFTER HAVING THE STEERING WHEEL PROBLEM RESOLVED, THE TRUCK BROKE DOWN AND WOULD NOT START. ON ANOTHER OCCASION, THE AIR BAG DEPLOYED FOR NO REASON, THE TRUCK STARTED TO BURN GAS AND THE ENGINE BEGAN TO OVERHEAT. THE CONSUMER WAS INFORMED THE TRUCK HAD AN EXHAUST LEAK, THE RADIATOR, TURBO AND THERMOSTAT AND THE MECHANIC ALSO ATTEMPTED TO FIX THE ENGINE. THE CONSUMER STATED VOLVO EXCHANGED THE TRUCK WHICH WAS NOT EQUIVALENT TO THE TRUCK THEY HAD. *JB
Source: FORWARDED FROM A CONGRESSIONAL OFFICE -
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2006 VOLVO V70- SANTA MONICA, CA
FRONT SEAT BELTS ON VEHICLE HAVE PROBLEMS. SINCE PURCHASE, BOTH FRONT (DRIVER & PASSENGER) SEATBELTS ARE OVERLY STICKY, AND OFTEN CANNOT BE PULLED OUT OF HARNESS WHEN VEHICLE IS PARKED, IN ORDER TO PUT SEATBELTS ON. THIS IS PARTICULARLY TRUE ON EVEN THE SLIGHTEST GRADE. IN OTHER WORDS UNLESS VEHICLE IS PARKED ON A TOTALLY FLAT SURFACE (RARE ON ACTUAL STREETS) SEATBELTS WILL OFTEN STAY RETRACTED OR ARE EXTREMELY DIFFICULT TO EXTRACT. I OFTEN HAVE TO DRIVE TO A FLATTER LOCATION IN ORDER TO PUT MY SEATBELT ON. (DRIVE WITHOUT SEATBELTS IN ORDER TO GET TO A PLACE WHERE BELTS CAN BE PUT ON.) ONCE ON, THE SEATBELTS LOCK UP AND PIN DRIVER AND/OR PASSENGER TO THE SEAT WITH EVEN THE SLIGHTEST MOVEMENT, E.G. TO ADJUST RADIO. (I KNOW THIS IS SUPPOSED TO HAPPEN WITH HARD BRAKING, ETC, BUT IT IS HAPPENING WITH THE SLIGHTEST MOVEMENTS.) I HAVE REPORTED THE PROBLEM TO THE DEALER ON 4 OCCASIONS, AND EACH TIME HAVE BEEN TOLD THE PROBLEM IS "NORMAL" FOR THE V70 AND THE S60. IN OTHER WORDS THIS IS A DESIGN FLAW. OTHER VOLVOS AREN'T LIKE THIS. MY WIFE HAS AN 2007 XC90 AND THE SEATBELTS DO NOT BEHAVE AS ABOVE. AS IS, THE SEATBELT DESIGN ON MY CAR COULD LEAD TO ACCIDENTS OR FATALITIES, AS PEOPLE MAY CHOOSE TO NOT WEAR THEM, OR MAY SIMPLY NOT BE ABLE TO PUT THE BELTS ON WHEN VEHICLE IS PARKED, BEFORE DRIVING. *TR
Source: NHTSA WEB SITE -
2000 VOLVO S70- CHATTANOOGA, TN
APPROXIMATELY 26 MONTHS AGO, I WAS EXPERIENCING CONSIDERABLE DIFFICULTY WITH THE STARTING OF MY PASSENGER VEHICLE WITH AN INCREASE FREQUENCY OF THE PROBLEM RE-OCCURRING. SPECIFICALLY, THE ENGINE WOULD TURN BUT WOULD NOT START. IN ORDER TO START THE VEHICLE, I WOULD HAVE TO TURN THE KEY BACK AND FORTH SEVERAL TIMES (3 - 5) UNTIL THE COMPUTER CHIP IN THE KEY SIGNALED THE COMPUTER CHIP IN THE STEERING COLUMN AND THE VEHICLE STARTED. UPON CONTACTING A NEARBY DEALERSHIP (DWYER & SONS, MICHIGAN) AND TROUBLESHOOTING THE PROBLEM, I WAS INFORMED THAT THE ANTENNA RING WITHIN THE STEERING COLUMN WAS BROKEN AND REQUIRED REPLACEMENT AS WELL AS THE IMMOBILIZER AND THE RE-ORDERING OF TWO IGNITION KEYS AND ONE TRUNK KEY. THESE REPAIRS WERE COMPLETED MAY 2006 WITH ONLY A LIMITED PARTS WARRANTY AVAILABLE. APPROXIMATELY FOUR MONTHS AGO, THE PROBLEM BEGAN OCCURRING AGAIN. UPON CONTACTING MICHAEL MULLETT WITH DWYER & SONS, I INFORMED HIM OF THE SAME PROBLEM AND HE RESPONDED THAT THE PARTS WARRANTY WAS ONLY VALID FOR TWELVE MONTHS. DURING A RETURN TRIP TO MICHIGAN, I FOLLOWED UP WITH MR. MULLETT AND SCHEDULED AN APPOINTMENT TO ADDRESS THE PROBLEM. AGAIN, MR. MULLETT DIAGNOSED THE PROBLEM AS THE ANTENNA RING AND IMMOBLIZER AS WELL AS TWO IGNITION KEYS AND A TRUNK KEY WHICH REQUIRED REPLACEMENT AT AN APPROXIMATE COST OF $700.00 (PARTS & LABOR). MR. MULLETT INDICATED THAT THEY (AS A DEALERSHIP) HAVE TO ADDRESS THIS PROBLEM WITH MULTIPLE CUSTOMERS OVER THE YEARS, HOWEVER, VOLVO HAS FAILED TO RECOGNIZE THAT THIS PROBLEM MAY BE MORE WIDESPREAD AMONG ALL THEIR CUSTOMERS. HELP !! TWO IDENTICAL REPAIRS WITHIN 23 MONTHS. I WOULD APPRECIATE YOUR ASSISTANCE IN ADDRESSING THIS PROBLEM IN HOPES OF HAVING IT PROPERLY ADDRESSED AT THE MANUFACTURERS EXPENSE AS WELL AS REIMBURSEMENT OF THE INITIAL REPAIR IN MAY 2006. THANK YOU. *TR
Source: NHTSA WEB SITE -
2002 VOLVO V70- CHICAGO, IL
TL*THE CONTACT OWNS A 2002 VOLVO V70. THE CONTACT IS EXPERIENCING INTERMITTENT FAILURE WITH THE REAR BRAKE LIGHTS. AFTER HE EXITS THE VEHICLE, HE NOTICES THAT THE BRAKE LIGHTS REMAIN ILLUMINATED. THE LIGHTS DIM ONLY AFTER REPEATED PRESSURE IS APPLIED TO THE BRAKE PEDAL. THE DEALER STATED THAT HIS VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 04V051000 (EXTERIOR LIGHTING: BRAKE LIGHTS). THE MANUFACTURER DID NOT PROVIDE ANY ASSISTANCE. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 30,265.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 VOLVO XC70- SEMINOLE, FL
MY 2002 VOLVO XC 70 SEEMS TO SMELL LIKE GASOLINE INSIDE THE CAR. I HAVE READ ON NUMEROUS VOLVO FORUMS REGARDING VOLVO OWNERS THAT HAS THE SAME OR SIMILAR CONCERNS. THIS CANT BE GOOD FOR THE DRIVER(MYSELF) OR THE VEHICLE. ANY INSIGHT ON A RECALL WOULD BE WONDERFUL. THANK YOU FOR YOUR TIME. JOE BOYLAN .... A CONCERNED VOLVO DRIVER....... *TR
Source: NHTSA WEB SITE -
2002 VOLVO S60- MOORPARK, CA
ON A CAR THAT IS DRIVEN 7,500 MILES PER YEAR, I JUST SPENT $1,068 TO REPLACE AN ALTERNATOR AND $157.18 FOR A NEW BATTERY BECAUSE VOLVO REFUSED TO HAVE A RECALL OR COVER THEIR KNOWN FAILING ALTERNATORS. THIS CAUSE MY CAR TO FAIL ON THE 101 FREEWAY AND LEFT ME STRANDED IN TRAFFIC ON MILBRAE AVENUE. *TR
Source: NHTSA WEB SITE