VOLVO Complaints

The rear back-up camera does not work. This occurs at least a few times a week with routine, daily driving. The vehicle starts normal and software loads normal; however, upon shifting to reverse, the camera is not displayed. Instead, I receive an error message stating that the camera is not available. My vehicle already has the recall for updated software that was intended to fix the camera issue (software version 3.5.24); however, the issue is worse with this software version. On previous versions, this issue occurred only a couple times a month. It not happens weekly.

The contact owns a 2022 Volvo XC90. The contact received notification of NHTSA Campaign Number: 25V179000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

For more than a year, we have experienced issues with the infotainment system. Despite many trips to the dealership it has not been fixed. The infotainment system randomly shuts down and or reboots, which seems to affect other systems like turn signals, climate control, lane departure alerts, etc.

The rear side windows on my 2025 Volvo XC60 B5 Plus AWD exhibit a persistent “smoky” or hazy appearance when viewed through the rearview mirror or directly from inside the cabin. The issue is most noticeable during daytime when light hits the glass at an angle, or at night when headlights from other vehicles shine through the rear windows. The affected glass appears to have a bluish or foggy tint that creates a distorted or “cold” appearance, reducing rearward visibility. This appears to be a defect with the window glass itself—possibly related to factory tinting, lamination, or an optical coating. The windows are original and available for inspection upon request. Safety Risk: This visual distortion significantly impairs rear visibility, especially when relying on mirrors at night or during lane changes. It compromises safe operation of the vehicle by creating unclear visual cues. Passengers and other road users are at risk due to reduced driver awareness of approaching vehicles or obstacles. Dealer Confirmation: I have not yet received formal acknowledgment or confirmation from the dealership, but I plan to raise the issue at my next service appointment. Online forums and other owner reports suggest this is a known issue affecting multiple recent Volvo models. Inspection: The vehicle has not yet been inspected for this issue by Volvo, police, or insurance representatives. I am willing to make the vehicle available for inspection. Warning Messages: There were no warning lamps or dashboard alerts associated with this issue. The condition was present from the time of delivery and has not worsened but remains consistently visible.

Factory installed windshield is leaking profusely due to faulty adhesive/primer. This is a well known issue that causes havoc on vital electronic systems and should be a national recall. The loose windshield bond can cause the windshield to detach during a crash. The failed windshield bond compromises the structural integrity of the roof.

Hello. The warning of the device is on the dashboard that the SRS is not functional

The Infotainment system in this automobile freezes frequently denying access to critical auto controls such as, one pedal EV driving, air conditioning/heating controls and many other controls. I have received a message that the, "Camera is Unavailable" and the screen goes dark. The dealer has attempted to reload the software and update the software multiple times all without any remedy.

In 2023, the engine of my 2013 Volvo S60 failed completely without prior warning and the vehicle had to be scrapped. Before that, in 2022, I paid $1,500 for a full front-end suspension rebuild due to abnormal wear. These failures were later determined to be consistent with high mileage. I had purchased the vehicle in 2019 believing it had 85,125 miles, but a 2025 VINinspect report based on NMVTIS data revealed the true mileage at sale was over 137,000 — a rollback of more than 50,000 miles. The title is now branded “Not Actual Mileage” by the federal database. This odometer fraud misled me into driving a severely worn vehicle that could have posed a serious safety risk, especially once the engine failed unexpectedly. No warning lights appeared prior to failure, and the engine is no longer available for inspection as the vehicle was sold for scrap. Independent mechanics noted the level of wear was not consistent with the mileage shown at the time of purchase. I have reported this case to NHTSA, the NY DMV, FTC, Attorney General, BBB, and others

I am filing this report regarding a serious and potentially dangerous issue with my 2025 Volvo XC90 (VIN: [XXX]), purchased new on [XXX]. On [XXX], with only 4,516 miles, I experienced a sudden and unexplained drop in tire pressure while driving. I pulled over safely, replaced the flat with a temporary tire, and took it to a local tire shop. The technician informed me that the rear passenger-side rim had a severe internal crack on the inside barrel, causing an air leak. There was no visible damage to the tire, no pothole impact, no curb hit—only a clean break in the rim, which suggests a possible structural or manufacturing defect. I immediately brought the car to the original dealership (Volvo Cars Clear Lake in Friendswood, TX), where Service Advisor Jared Black dismissed my concern and refused to cover the repair under warranty, claiming the rim must have hit a rock. I disagreed and requested documentation of this finding, but Mr. Black initially refused to provide the inspection report. After persistent arguing and a 5-hour wait at the service center, I was finally given a report showing a $2,338.99 wheel replacement recommendation, not covered by warranty. I bought a Volvo for its safety reputation, but this rim cracked under normal driving conditions and low mileage. A failure like this at highway speeds could have been catastrophic. I believe this warrants an official safety investigation to determine whether other 2025 Volvo XC90 rims may be at risk of similar failure. Please investigate. I have documentation available and am willing to provide additional information. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owned a 2015 Volvo XC60. The contact stated that while driving on a main road at 25 MPH, when a message was displayed on the instrument panel that stated "Engine Performance Degraded" and the vehicle experienced a significant reduction in automotive power, the contact proceeded to pull over and a few moments later smoke was emitted from the front end of the vehicle, the contact immediatley exited the vehicle and shortly afterwards the vehicle was engulfed in flames. The contact mentioned that the vehicle was serviced at the dealer prior to the fire. The origin of the fire was unknown. The vehicle was unoccupied during the fire. The location of the fire was the front passenger side of the engine compartment. The fire department arrived to extinguish the fire. A fire department report was filed. A police report was not filed. The vehicle was destroyed. The manufacturer was not notified of the failure. The approximate failure mileage was 108,000.