VOLVO Complaints

MY 2000 VOLVO V70XC ETS LIGHT CAME ON AND MY CAR ENGINE RPMS. WERE LIMITED TO 2 THOUSAND . I HAD TO PULL OVER AND SHUT OFF MY CAR AND RESTART TO TEMPORARILY RESET IT. THE DEALER WANTS $1200 TO REPLACE THE THROTTLE BODY . THE CAR HAS BEEN MAINTAINED PROPERLY, HAS 77K MILES AND THE THROTTLE BODY HAS ALREADY BEEN REPLACED ONCE BEFORE 2 YEARS AGO. THIS FAILURE CREATES DANGEROUS CONDITIONS ESPECIALLY ON THE HIGHWAY. THIS IS AN UNSAFE DESIGN AND A KNOWN DEFECT BY VOLVO. PLEASE ENCOURAGE VOLVO TO CORRECT THIS PROBLEM. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

I RECENTLY PURCHASED A 2001 VOLVO C-70. WATER IS LEAKING INTO THE DOOR OF MY VEHICLE. AFTER THE DEALER DETERMINED THAT THEY COULD NOT FIX THE LEAK, THEY OBTAINED ANOTHER 2001 VOLVO C-70. WE FOUND WATER LEAKING INTO THE DOOR OF THIS VEHICLE ALSO. THIS IS A DEFECT. I NOT SURE IF THIS IS A SAFETY ISSUE, BUT THE PERSON ON THE 888 NUMBER TOLD ME THAT I SHOULD STILL FILE A COMPLAINT. SHE SAID THE LEAKING WATER MAY BE DAMAGING THE ELECTRONICS INSIDE THE DOOR.

PURCHASED A VOLVO S80 IN 2001;VEHICLE CURRENTLY HAS 60700 MILES AND 3 AUTOMATIC TRANSMISSIONS & THROTTLE BODY REPLACEMENT.

1) WHILE MY 2003 VOLVO XC70 WAS PARKED IN THE DRIVEWAY NOTICED THAT THERE WERE TWO PIPES THAT WERE HANGING LOW ON THE CAR WHICH WAS NEW. CAR WAS TAKEN TO THE DEALER AND WAS TOLD THAT IT WAS THE FUEL LINES AND THEY HAD COME LOOSE. THE CAR IS USED ONLY FOR LOCAL AND HIGHWAY DRIVING, SO IT IS UNCLEAR WHY THE FUEL LINE WAS LOOSE. 2) IF THE FUEL LINE HAD CAUGHT ON SOMETHING THERE COULD HAVE BEEN A FIRE AN/OR EXPLOSION. BECAUSE OF THE LOCATION OF THE FUEL LINES UNDER THE CAR IT IS HARD TO NOTICE IN EVERYDAY USE IF IT IS IN THE RIGHT PLACE. 3)THE DEALER REATTACHED THE FUEL LINE AT OUT COST EVEN THOUGH CAR IS ONLY 2 YEARS OLD

DT: CALLER HAD A HEAVY DUTY TRUCK. CALLER SAID HE COULD NOT STOP THE VEHICLE IN AN EMERGENCY IF THE BRAKES FAILED. CALLER HAD IT IN THE SHOP SEVERAL TIMES. THE DEALER TOLD HIM THEY COULD NOT FIND WHAT WAS WRONG WITH IT. MANUFACTURER SAID TO TAKE IT TO A LOCAL DEALER, WHO GUESSED AT WHAT WAS WRONG AND REPLACED PARTS, BUT THEY NEVER SOLVED THE PROBLEM.*AK THE CONSUMER STATED THE JAKE BRAKE WAS VERY WEAK. UPDATED 12/07/05 *JB

DT: THE CONSUMER PURCHASED HER VEHICLE OVER TWO YEARS AGO. THE STEERING WHEEL SHAKES AND IT WILL NOT HOLD A BALANCE. THE DEALERSHIP HAS NOT BEEN ABLE TO FIX THE PROBLEM, BUT THEY ARE CURRENTLY TELLING HER IT IS FIXED. THE STEERING WHEEL IS STILL SHAKING. THIS PROBLEM HAS BEEN OCCURRING SINCE PURCHASE. VOLVO OF NORTH AMERICA AND THE DEALERSHIP ARE BOTH TELLING HER THAT THE PROBLEM HAS BEEN FIXED. SHE REPLACED THE TIRES WHEN THE VEHICLE WAS FIRST PURCHASED, THEY WENT BAD AND SHE'S HAD TO PUT ON 2 MORE SETS OF TIRES. THEY RECOMMENDED SHE USE HIGH END MICHELIN TIRES AND IT HAS MADE NO DIFFERENCE. A REPRESENTATIVE FROM VOLVO HAS LOOKED AT THE VEHICLE TWICE, ONCE LAST SUMMER AND LAST WEEK. CONSUMER STATES SHE HAS COMPLAINED ABOUT THE PROBLEM SINCE SHE HAD A WARRANTY AND HAS A LETTER STATING THAT IF IT IS NOT THE TIRES, THEY WILL RESOLVE THE ISSUE UNDER THE WARRANTY. THE VOLVO REPRESENTATIVE STATED THERE WAS A BOLT LOOSE IN THE FENDER AND THE MUD FLAP WAS MISSING AND THE TIRES WERE WEARING UNEVENLY. THE PROBLEM ONLY OCCURS AT HIGHWAY SPEEDS. THE MECHANIC DID NOTICE THE VIBRATION AT 35 MPH. THE LOCAL VOLVO DEALER, A DIFFERENT ONE, DID RIDE WITH THE CONSUMER AND STATED HE DID FEEL THE VIBRATION, BUT WROTE ON THE RECEIPT IT NEEDED A BALANCE. *JB

DT: CONSUMER STATES HE IS A CERTIFIED MECHANIC AND HAS TWO SEPARATE VEHICLES THAT ARE THE SAME MAKE AND MODEL WITH THE SAME PROBLEM. THE COMBINATION UNIT OF THE FUEL PUMP ASSEMBLY HAS A MASSIVE LEAK. THERE IS A CRACK IN THE FUEL PUMP ASSEMBLY THAT IS CAUSED BY THE STRESS FROM THE FUEL LINE. WITH ENOUGH PRESSURE OVER TIME IT WILL CAUSE THIS CRACK. THE FUEL PUMP ASSEMBLY WILL HAVE TO BE REPLACED. *JB

DT: CONSUMER STATED HE IS A CERTIFIED MECHANIC AND HAS TWO SEPARATE VEHICLES THAT ARE THE SAME MAKE AND MODEL WITH THE SAME PROBLEM. THE COMBINATION UNIT OF THE FUEL PUMP ASSEMBLY HAS A MASSIVE LEAK. THERE IS A CRACK IN THE FUEL PUMP ASSEMBLY THAT IS CAUSED BY STRESS FROM THE FUEL LINE. WITH ENOUGH PRESSURE OVER TIME IT WILL CAUSE THIS CRACK. THE FUEL PUMP ASSEMBLY WILL HAVE TO BE REPLACED. *JB

1) 7,500 MILE CHECKUP (UNDER 7,000 MILES ON CAR) 2) CHECK ENGINE LIGHT KEEPS ACTIVATING. THIS STARTED ON TUESDAY. I ONLY USE PREMIUM GASOLINE IN CAR. 3) RECEIVED ''ANTI-SKID SERVICE REQUIRED'' MESSAGE WITH YELLOW INDICATOR LIGHT REMAINING ON. THIS HAPPENED ON TUESDAY AND LATER DISAPPEARED AFTER DRIVING THE CAR AGAIN. 4) THERE IS A PROBLEM WITH THE GEARSHIFT INDICATOR. WHEN I CHANGE GEARS FROM PARK TO ANYTHING ELSE, THE DISPLAY PANEL IS EITHER BLANK OR IT SHOWS AN INCORRECT GEAR '' IT WILL SHOW NEUTRAL WHEN I AM IN DRIVE OR REVERSE. ALSO IN ALL CASES, THE GEARSHIFT ON THE FLOOR WILL NOT LIGHT UP SO IT DOESN''T SHOW AT ALL WHAT GEAR I AM IN. THIS HAPPENED ONCE LAST WEEK AND HAS BEEN HAPPENING ON AND OFF SINCE THEN. 5) I THINK BECAUSE OF NUMBER 4 ON MY LIST, THE CAR SEEMS TO HESITATE AND EVEN BUCK A LITTLE BIT UPON ACCELERATION. THESE SYMPTOMS RESULTED IN VOLVO HAVING TO REPLACE THE TRANSMISSION ON MY CAR. THE CAR WAS JUST REACHING ITS ONE YEAR MARK AND HAD LESS THAN 7,000 MILES ON IT WHEN THIS HAPPENED. THANKFULLY THE CAR IS UNDER WARRANTY, BUT I FIND IT COMPLETELY UNACCAPTABLE AND UNSAFE THAT SOMETHING LIKE THIS WOULD HAPPEN TO MY CAR. ALSO, THE DAY THE CAR WAS TO BE PICKED UP FOR SERVICE I RECEIVED TWO BRAKE FAILURE PULL OVER SAFELY MESSAGES. THIS ALSO HAD TO DO WITH THE TRANSMISSION NEEDING REPLACING. AGAIN, COMPLETELY UNACCAPTABLE.

1. NO EVENT LEADING TO FAILURE. CAR HAS OPERATED PERFECTLY SINCE PURCHASED, JUNE 2004. 2. FAILURE OCCURED WHILE DRIVING FROM LUNCH. CAR WAS DRIVEN APPROXIMATELY FIFTY-FIVE (55) MILES TO GET TO WORK. UPON RETURING FROM LUNCH CAR STALLED, WOULD ONLY IDLE, SO ONLY 20-30 MPH SPEED WAS ACHEIVED. LIMPED INTO WORK PARKING LOT AND HAD HIGH IDLE. SHUT DOWN VEHICLE. CAME BACK NEXT MORNING, CAR STARTED BUT TOOK TO INDEPENDANT REPAIR SHOP. CAR HAD CODES OF MAF SENSOR FAILURE AND ETS SENSOR FAILURE. THEY CLEARED CODES AND CAR WAS DRIVABLE. I DROVE HOME THAT EVENING BUT CAR EXIBITED SAME FAILURE ON CA HWY 58. I DISCONNECTED BATTERY-CLEARING CODES AND MADE IT TO RESIDENCE. 3. TOOK VEHICLE TO VOLVO DEALER IN BAKERSFIELD, CA. TOOK ONE WEEK TO REPRODUCE TROUBLE CODES. DEALER REPLACED ETS-ELECTRONIC THROTTLE SENSOR AND CHARGED $855.20 FOR REPAIR. TRIED TO GET THE OLD ETS BUT WAS TOLD THE PART HAD A "CORE" CHARGE AND WAS NOT RETURNABLE.